395
7When trouble arises
C-HR_OM_USA_OM10526U7-1. Essential information
Emergency flashers .......... 396
If your vehicle has to be stopped in an
emergency ...................... 397 7-2. Steps to take in an
emergency
If your vehicle needs to be towed ......................... 399
If you think something is wrong .............................. 406
Fuel pump shut off system ............................ 407
If a warning light turns on or a warning buzzer
sounds ............................ 408
If a warning message is displayed......................... 418
If you have a flat tire.......... 423
If the engine will not start ................................. 434
If the electronic key does not operate
properly (vehicles with a
smart key system) ........... 436
If the vehicle battery is discharged ...................... 439
If your vehicle overheats ........................ 443
If the vehicle becomes stuck ............................... 446
4077-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
7
When trouble arises
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
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4167-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
WARNING
■Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly
when cold and inflated to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or tire inflation pressure
label (tire and load information label). (If your vehicle has tires of a dif-
ferent size than the size indicated on the vehicle placard or tire inflation
pressure label [tire and load information label], you should determine
the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS-ti re pressure warning system) that
illuminates a low tire pre ssure telltale (tire pressure warning light) when
one or more of your tires is significantly under-inflated. Accordingly,
when the low tire pressure telltale (tire pressure warning light) illumi-
nates, you should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi ciency and tire tread life, and may
affect the vehicle’s hand ling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-
stitute for proper ti re maintenance, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-inflation has not reached
the level to trigger illumination of the TPMS low tire pressure telltale (tire
pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-
ing system) malfunction indicator to indicate when the system is not
operating properly. The TPMS (tire pressure warning system) malfunc-
tion indicator is combined with the lo w tire pressure telltale (tire pressure
warning light). When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain continuously illumi-
nated. This sequence w ill continue upon subsequ ent vehicle start-ups
as long as the malfunction exists. When the malfunction indicator is illu-
minated, the system may not be able to detect or signal low tire pres-
sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-
ety of reasons, including the installation of replacement or alternate tires
or wheels on the vehicle that prevent the TPMS (tire pressure warning
system) from functioning properly. Always check the TPMS (tire pres-
sure warning system) malfunction te lltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alter-
nate tires and wheels allow the TPMS (tire pressure warning system) to
continue to function properly.
4217-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U■
If “See Owner’s Manual” is shown
●If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact your Toyota dealer. Continuing to drive the vehicle may be danger-
ous.
● Vehicles with a smart key system:
If “Entry & Start System Malfunction See Owner’s Manual” is shown, there
may be a malfunction. Immediately have the vehicle inspected by your
Toyota dealer.
■ If “Charging System Malfunction” is shown
Indicates a malfunction in the vehicle’s charging system. Immediately stop
the vehicle in a safe place and contact your Toyota dealer. Continuing to drive
the vehicle may be dangerous.
■ If “Engine Coolant Temperature high” is shown
Indicates that the engine coolant temperature is too high. Immediately stop
the vehicle in a safe place. ( →P. 443)
■ If “Engine Oil Pressure Low” is shown
Indicates that the engine oil pressure is too low. Immediately stop the vehicle
in a safe place and contact your Toyota dealer.
■ If “Maintenance Required Soon” is shown (U.S.A. only)
Indicates that all maintenance according to the driven distance on the mainte-
nance schedule
* should be performed soon.
Comes on approximately 4500 miles (7200 km) after the message has been
reset.
If necessary, perform maintenance. Please reset the message after the main-
tenance is performed. ( →P. 328)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual
Supplement” for the maintenance interval applicable to your vehicle.
■ If “Maintenance Required Visit Your Dealer.” is shown (U.S.A. only)
Indicates that all maintenance is required to correspond to the driven distance
on the maintenance schedule
*.
Comes on approximately 5000 miles (8000 km) after the message has been
reset. (The indicator will not work properly unless the message has been
reset.)
Perform the necessary maintenance. Please reset the message after the
maintenance is performed. ( →P. 328)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual
Supplement” for the maintenance interval applicable to your vehicle.
4387-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
■Stopping the engine
Set the parking brake, shift the shift lever to P and press the engine switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 373)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above. The
engine does not start and modes will be changed each time the switch is
pressed. ( →P. 166)
■ When the electronic key does not work properly
●Make sure that the smart key system and push button start has not been
deactivated in the customization setting. If it is off, turn the function on.
(Customizable features: →P. 474)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 120)
WARNING
■ When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-\
sibility of any passenger having any of their body parts caught in the side
window.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window.
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4417-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle’s engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON mode, then start the vehicle’s
engine.
Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
To install the engine cover, conduct the removal procedure in
reverse. After installing, check that the fixed pins are inserted
securely.
Once the engine starts, have the v ehicle inspected at your Toyota
dealer as soon as possible.
■ Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the air conditioning system while the engine is
stopped.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ When exchanging the battery
●Use a battery that conforms to European regulations.
● Use a battery that the case size is same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent ( 60Ah) or greater, and performance rating
(CCA) is equivalent (520A) or greater.
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi- cle is not used is a short time, the battery may discharge and the engine
may not be able to start.
● For details, consult your Toyota dealer.
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4447-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.Reservoir
“FULL”
“LOW”
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the engine and turn the air conditioning system on to check
that the radiator cooling fan opera tes and to check for coolant leaks
from the radiator or hoses.
The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the fan
sound and air flow. If it is difficult to check these, turn the air conditioning
system on and off repeatedly.
(The fan may not operate in freezing temperatures.)
If the fan is not operating:
Stop the engine immediately and contact your Toyota dealer.
If the fan is operating:
Have the vehicle in spected at the nearest Toyota dealer.
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4467-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
If the vehicle becomes stuck
Stop the engine. Shift the shift lever to P, and set the parking brake.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some othe r material under the front wheels
to help provide traction.
Restart the engine.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
A message will be shown on the multi-
information display.
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