4367-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
If the electronic key does not operate
properly (vehicles with a smart key system)
Use the mechanical key (→P. 100) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
Opens the windows (turn and
hold)
*
*
: These settings must be customized at your Toyota dealer. ( →P. 474)
If communication between the electronic key and vehicle is
interrupted ( →P. 121) or the electronic key cannot be used
because the battery is depleted, the smart key system and
wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by follow-
ing the procedure below.
Locking and unlocking the doors
4387-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
■Stopping the engine
Set the parking brake, shift the shift lever to P and press the engine switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 373)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above. The
engine does not start and modes will be changed each time the switch is
pressed. ( →P. 166)
■ When the electronic key does not work properly
●Make sure that the smart key system and push button start has not been
deactivated in the customization setting. If it is off, turn the function on.
(Customizable features: →P. 474)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 120)
WARNING
■ When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-\
sibility of any passenger having any of their body parts caught in the side
window.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window.
3
4407-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
Connect the jumper cables according to the following procedure:Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the battery
and any moving parts, as shown in the illustration.
Start the engine of the second v ehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the batter y of your vehicle.
Vehicles with a smart key system: Open and close any of the doors
of your vehicle with the engine switch off.3
32
4
4
5
4417-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle’s engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON mode, then start the vehicle’s
engine.
Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
To install the engine cover, conduct the removal procedure in
reverse. After installing, check that the fixed pins are inserted
securely.
Once the engine starts, have the v ehicle inspected at your Toyota
dealer as soon as possible.
■ Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the air conditioning system while the engine is
stopped.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ When exchanging the battery
●Use a battery that conforms to European regulations.
● Use a battery that the case size is same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent ( 60Ah) or greater, and performance rating
(CCA) is equivalent (520A) or greater.
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi- cle is not used is a short time, the battery may discharge and the engine
may not be able to start.
● For details, consult your Toyota dealer.
6
7
8
498What to do if... (Troubleshooting)
C-HR_OM_USA_OM10526U
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. ( →P. 100)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (→P. 104)
●Is the key battery weak or depleted? ( →P. 373)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( →P. 166)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( →P. 101, 121)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 109)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
499What to do if... (Troubleshooting)
C-HR_OM_USA_OM10526U
●Is the shift lever in P? (→P. 162)
●Is the steering wheel unlocked? ( →P. 163)
●Is the battery discharged? (→P. 439)
●Did you press the engine switch while firmly depressing the brake pedal?
(→P. 165)
●Is the shift lever in P? ( →P. 167)
●Is the electronic key anywhere detectable inside the vehicle? ( →P. 118)
●Is the steering wheel unlocked? (→P. 168)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. (→P. 437)
●Is the battery discharged? (→P. 439)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. ( →P. 174)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. ( →P. 174)
If you think something is wrong
The engine does not start (v ehicles without a smart key sys-
tem)
The engine does not start (vehicles with a smart key system)
The shift lever cannot be shifted from P even if you depress
the brake pedal
504Alphabetical index
C-HR_OM_USA_OM10526U
Daytime running light system .................................... 187
Deck board ............................... 308
Defogger Outside rear view
mirrors ................................ 293
Rear window ......................... 293
Windshield ............................ 293
Dimensions .............................. 450
Dinghy towing .......................... 161
Display Multi-information display ......... 89
Warning message ................ 418
Do-it-yourself maintenance .... 335
Door lock
Back door.............................. 112
Side doors............................. 105
Smart key system ......... 105, 112
Wireless remote control ........ 105
Key........................................ 106
Doors Back door.............................. 112
Door lock........................ 105,112
Door windows ....................... 140
Open door warning buzzer......................... 110, 113
Outside rear view mirrors...... 137
Rear door child-protector ...... 109
Side doors............................. 105
Drive information ....................... 90
Driving ...................................... 146
Break-in tips .......................... 149
Correct posture ....................... 24
Procedures ........................... 146
Winter drive tips .................... 285 Eco Driving Indicator ................ 85
Electric Power Steering
(EPS) ...................................... 279 Warning light......................... 409
Electronic key ............................ 98
Battery-saving function ......... 120
If the electronic key does not operate
properly .............................. 436
Replacing the battery............ 373
Emergency, in case of
If a warning buzzer sounds................................ 408
If a warning light turns on ..... 408
If a warning message is
displayed ............................ 418
If the battery is discharged ... 439
If the electronic key
does not operate
properly .............................. 436
If the engine will not start ...... 434
If you have a flat tire ............. 423
If you think something is wrong ................................. 406
If your vehicle becomes stuck ................................... 446
If your vehicle has to be
stopped in an emergency ... 397
If your vehicle needs to be towed.................................. 399
If your vehicle overheats....... 443
DE
507Alphabetical index
C-HR_OM_USA_OM10526U
JackPositioning the jack ............... 340
Vehicle-equipped jack........... 424
Jack handle .............................. 424
Jam protection function Power window....................... 141
Keyless entry Smart key system ......... 105, 112
Wireless remote control................................. 105
Keys ............................................ 98 Battery-saving function ......... 120
Electronic key ......................... 98
Engine switch................ 162, 165
If the electronic key
does not operate
properly .............................. 436
If you lose your keys ............. 100
Key number plate.................... 98
Keyless entry ................ 105, 112
Mechanical key ..................... 100
Replacing the battery ............ 373
Warning buzzer..................... 119
Wireless remote control .......... 99
Knee airbags .............................. 33 Lane Departure Alert (LDA) .... 226
Language ................................... 92
LDA (Lane Departure Alert) .... 226
LATCH anchors ......................... 57
Lever
Auxiliary catch lever.............. 338
Hood lock release lever....................... 338
Shift lever.............................. 171
Turn signal lever ................... 176
Wiper lever ................... 195, 198
License plate lights ................. 185 Light switch ........................... 185
Replacing light bulbs ............ 388
Wattage ................................ 457
Light bulbs Replacing.............................. 381
Wattage ................................ 457
Lights Automatic High Beam
system .......... ...................... 190
Front Interior light ................. 301
Headlight switch ................... 185
Illuminated entry system ....... 302
Interior lights list.................... 300
Luggage compartment light..................................... 113
Personal lights ...................... 302
Rear interior light .................. 301
Replacing light bulbs ............ 381
Turn signal lever ................... 176
Vanity lights .......................... 313
Wattage ................................ 457
Lock steering column ..... 163, 168
Luggage cover ......................... 309
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