Page 413 of 592

4137-1. Maintenance and care
UK AURIS_HV_HB_EE (OM12M49E)
7
Maintenance and care
■When using a car wash (vehicles with a smart entry & start system)
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, follow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 2 m (6 ft.) or more separate from the vehicle
while the vehicle is being washed. (Take care to ensure that the key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the smart entry &
start system. ( P. 136)
■ Aluminum wheels
● Remove any dirt immediately by using a neutral detergent.
● Wash detergent off with water immediately after use.
● To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
■ Bumpers
Do not scrub with abrasive cleaners.
WARNING
■ When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components etc. to catch fire.
Page 420 of 592

4207-2. Maintenance
UK AURIS_HV_HB_EE (OM12M49E)
■Where to go for maintenance service?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service operations as well as other inspections and
repairs be carried out by authorized Toyota dealers or repairers or other duly
qualified and equipped professionals. For repairs and services covered by
your warranty, please visit an authorized Toyota dealer or repairer, who will
use genuine Toyota parts in repairing any difficulties you may encounter.
There can also be advantages in utilizing authorized Toyota dealers or repair-
ers for non-warranty repairs and services, as members of the Toyota network
will be able to expertly assist you with any difficulties you may encounter.
Your Toyota dealer or repairer, or another duly qualified and equipped profes-
sional will perform all of the scheduled maintenance on your vehicle reliably
and economically due to their experience with Toyota vehicles.
■ Does your vehicle need repair?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
● Engine missing, stumbling, or pinging
● Appreciable loss of power
● Strange engine noises
● A fluid leak under the vehicle (However, water dripping from the air condi-
tioning after use is normal.)
● Change in exhaust sound (This may indicate a dangerous carbon monoxide
leak. Drive with the windows open and have the exhaust system checked
immediately.)
● Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
● Vehicle pulls to one side when driving straight on a level road
● Strange noises related to suspension movement
● Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
● Engine coolant temperature continually higher than normal
If you notice any of these clues, take your vehicle to any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional, as
soon as possible. Your vehicle may need adjustment or repair.
Page 422 of 592

422
UK AURIS_HV_HB_EE (OM12M49E)
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
12-volt battery
condition
( P. 434)
•Grease
• Conventional wrench (for terminal clamp bolts)
Engine/power
control unit cool-
ant level
( P. 430)
• “Toyota Super Long Life Coolant” or similar high
quality ethylene glycol based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology. “Toyota Super
Long Life Coolant” is pre-mixed with 50% coolant
and 50% deionized water.
• Funnel (used only for adding coolant)
Engine oil level
( P. 428)
• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses (P. 462)• Fuse with same amperage rating as original
Light bulbs
( P. 467)
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver• Wrench
Radiator and con-
denser ( P. 432)
Tire inflation pres-
sure ( P. 453)
• Tire pressure gauge
• Compressed air source
Washer fluid
( P. 432)
• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)
Page 423 of 592

4237-3. Do-it-yourself maintenance
UK AURIS_HV_HB_EE (OM12M49E)
7
Maintenance and care
WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions.
■ When working on the engine compartment
● Make sure that the “Power ON.” on the multi-information display and the
“READY” indicator are both off.
● Keep hands, clothing and tools away from the moving fan and engine
drive belt.
● Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other fluids
may also be hot.
● Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel. Fuel fumes
are flammable.
● Take care because brake fluid can harm your hands or eyes and damage
painted surfaces. If fluid gets on your hands or in your eyes, flush the
affected area with clean water immediately.
If you still experience discomfort, consult a doctor.
■ When working near the electric cooling fans or radiator grille
Be sure the power switch is off.
With the power switch in ON mode, the electric cooling fans may automati-
cally start to run if the air conditioning is on and/or the coolant temperature
is high. ( P. 432)
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.
NOTICE
■ If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.
■ If the fluid level is low or high
It is normal for the brake fluid level to go down slightly as the brake pads
wear or when the fluid level in the accumulator is high.
If the reservoir needs frequent refilling, it may indicate a serious problem.
Page 427 of 592
4277-3. Do-it-yourself maintenance
UK AURIS_HV_HB_EE (OM12M49E)
7
Maintenance and care
Engine compartment
Engine coolant reservoir
( P. 430)
Engine oil level dipstick
( P. 428)
Engine oil filler cap
( P. 429)
Power control unit coolant
reservoir ( P. 430)
Fuse box ( P. 462)
Power control unit coolant
radiator ( P. 432)
Radiator ( P. 432)
Condenser ( P. 432)
Electric cooling fans
Washer fluid tank ( P. 432)
1
2
3
4
5
6
7
8
9
10
Page 428 of 592
4287-3. Do-it-yourself maintenance
UK AURIS_HV_HB_EE (OM12M49E)
With the engine at operating temperature and turned off, check the oil
level on the dipstick.
■Checking the engine oil
Park the vehicle on level ground. After warming up the engine
and turning off the hybrid system , wait more than 5 minutes for
the oil to drain back into the bottom of the engine.
Holding a rag under the end,
pull the dipstick out.
Wipe the dipstick clean.
Reinsert the dipstick fully.
Holding a rag under the end,
pull the dipstick out and
check the oil level.
Low
Normal
Excessive
The shape of the dipstick
may differ depending on the
type of vehicle or engine.
Wipe the dipstick and reinsert it fully.
Engine oil
1
2
3
4
5
1
2
3
6
Page 429 of 592

4297-3. Do-it-yourself maintenance
UK AURIS_HV_HB_EE (OM12M49E)
7
Maintenance and care
■Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as that
already in the engine.
Make sure to check the oil type
and prepare the items needed
before adding oil.
Remove the oil filler cap by turning it counterclockwise.
Add engine oil slowly, c hecking the dipstick.
Install the oil filler cap by turning it clockwise.
■Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the following
situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
● When the engine is new, for example directly after purchasing the vehicle or
after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, when towing, or
when driving while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
Engine oil selection P. 555
Oil quantity
(Low Full) 1.5 L (1.6 qt., 1.3 Imp. qt.)
Items Clean funnel
1
2
3
Page 430 of 592

4307-3. Do-it-yourself maintenance
UK AURIS_HV_HB_EE (OM12M49E)
The coolant level is satisfactory if it is between the “FULL” and “LOW”
lines on the reservoir when th e hybrid system is cold.
Engine coolant reservoir
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the
“LOW” line, add coolant up to
the “FULL” line.
WARNING
■ Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so care
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground.
Call any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional, service station or auto parts store for information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.
Coolant
1
2
3