If the charge port light turns red while
charging, a fault is detected. Check the instrument panel or touchscreen for a
message describing the fault. A fault can
occur due to something as common as a power outage. If a power outage occurs,
charging resumes automatically when power
is restored.
Note: When charging, particularly at high
currents, the refrigerant compressor and fan
operate as needed to keep the Battery cool. Therefore, it is normal to hear sounds during
charging.
Note: Air conditioning performance is
generally not
affected by charging. However,
under certain circumstances (for example, you
are charging at high currents during a
particularly warm day), the air coming from
the vents may not be as cool as expected and
a message displays on the instrument panel.
This is normal behavior and ensures that the Battery stays within an optimum temperature
range while charging to support longevity and
optimum performance.
Warning: Never spray liquid at a high
velocity (for example, if using a pressure
washer) towards the charge port while
charging. Failure to follow these
instructions can result in serious injury or
damage to the vehicle, charging
equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting
the charge cable or touching Stop Charging
on the touchscreen.
Note: To prevent unauthorized unplugging of
the charge cable, Model X must be unlocked
or able to recognize your key before you can
disconnect the charge cable.
To disconnect the charge cable:
1. Press and hold the button on a Tesla
connector to release the latch. You can
also touch Stop Charging on the charging
screen (see Changing Charge Settings on
page 158).
2. Pull the connector from the charge port.
3. Push the charge port door closed.
Note: If Model X is equipped with a motorized
charge port door, it automatically closes when
you remove the charge cable.
Caution: Tesla strongly recommends
leaving Model X plugged in when not inuse. This maintains the Battery at the
optimum level of charge.
Charge Port Light
Note: If charging at a Tesla Supercharger, and
paid supercharging is potentially in effect, the
charging screen also displays information
about your previous or current Supercharger
session (see Supercharger Usage Fees and
Idle Fees on page 161).
1. Charge status messages (such as
Charging Scheduled, Charging In
Progress) display here.
2. To adjust the charge limit, touch Set
Charge Limit , and drag the arrow to
change the charge limit setting. The
setting you choose applies to immediate
and scheduled charging sessions.
3.
Location-specific schedule. With Model X
in Park, set a specific time to begin
charging at the current location. If, at the
scheduled time, Model X is not plugged in
at the location, charging starts as soon as
you plug it in provided you plug it in
within six hours of the scheduled time. If
plugged in after six hours, charging does
not start until the scheduled time on the
next day. To override this setting, touch Start Charging or Stop Charging (see
item 4). When you set a scheduled
charging time, Model X displays the set
time on the instrument panel and
touchscreen.
4. Touch to open the charge port door or to
start (or stop) charging.
5. Charging rate per hour, estimated increase
in driving distance (or energy) achieved
so far in this charging session, current
supplied/available from the connected
power supply, and voltage supplied by the
charge cable.
6. The current automatically sets to the
maximum current available from the
attached charge cable, unless it was
previously reduced to a lower level. If
needed, touch the up/down arrows to change the current (for example, you may
want to reduce the current if you are
concerned about overloading a domestic
wiring circuit shared by other equipment).
It is not possible to set the charging
current to a level that exceeds the
maximum available from the attached charge cable. When you change the
current, Model X remembers the location.
If you charge at the same location, you do
not need to change it again.
Note: For 3-phase charging, the available
current represents the current per phase
(up to 32 amps). During charging, the
right status
flag displays the 3-phase
symbol in front of the displayed current.
Note: If Model X automatically reduced
the current at a charging location because
of
Cleaning the Interior
Frequently inspect and clean the interior to maintain its appearance and to prevent
premature wear. If possible, immediately wipe up spills and remove marks. For general
cleaning, wipe interior surfaces using a soft
cloth (such as
microfiber) dampened with a
mixture of warm water and mild non-
detergent cleaner (test all cleaners on a
concealed area before use). To avoid streaks,
dry immediately with a soft lint-free cloth.
Interior Glass
Do not scrape, or use any abrasive cleaning
fluid on glass or mirrored surfaces. This can
damage the reflective surface of the mirror
and the heating elements in the rear window.
Airbags
Do not allow any substance to enter an airbag
cover. This could
affect correct operation.
Dashboard and Plastic Surfaces
Do not polish the upper surfaces of the
dashboard. Polished surfaces are
reflectiveand could interfere with your driving view.
Leather Seats
Leather is prone to dye-transfer which can
cause discoloration, particularly on light colored leather. White and tan leather iscoated with an anti-soiling treatment. Wipespills as soon as possible using a soft cloth
moistened with warm water and non-
detergent soap. Wipe gently in a circular
motion. Then wipe dry using a soft, lint-free
cloth. Using detergents or commercially
available leather cleaners and conditioners is
not recommended because they can discolor or dry out the leather.
Polyurethane Seats
Wipe spills as soon as possible using a soft
cloth moistened with warm water and non-
detergent soap. Wipe gently in a circular
motion. After cleaning, allow the seats to air
dry.
Cloth Seats
Wipe spills as soon as possible using a soft
cloth moistened with warm water and non-
detergent soap. Wipe gently in a circular
motion. Then wipe dry using a soft, lint-free
cloth. Vacuum the seats as needed to remove
any loose dirt.
Carpets
Avoid over-wetting carpets. For heavily soiled
areas, use a diluted upholstery cleaner.
Seat Belts
Extend the belts to wipe. Do not use any type
of detergent or chemical cleaning agent.
Allow the belts to dry naturally while
extended, preferably away from direct
sunlight.
Touchscreen and Instrument Panel
Clean the touchscreen and instrument panel
using a soft lint-free cloth
specificallydesigned to clean monitors and displays. Do
not use cleaners (such as a glass cleaner) and do not use a wet wipe or a dry statically-charged cloth (such as a recently washed
microfiber). To wipe the touchscreen without
activating buttons and changing settings, you
can enable clean mode. Touch Controls >
Displays > Clean Mode . The display darkens to
make it easy to see dust and smudges.
Chrome and Metal Surfaces
Polish, abrasive cleaners or hard cloths can
damage the
finish on chrome and metal
surfaces.
Cautions for Interior Cleaning
Caution: Using solvents (including
alcohol), bleach, citrus, naphtha, or silicone-based products or additives on
interior components can cause damage.Caution: Statically-charged materials can
cause damage to the touchscreen or
instrument panel.Warning: If you notice any damage on an
airbag or seat belt, contact Tesla
immediately.Warning: Do not allow any water,
cleaners, or fabric to enter a seat belt
mechanism.Warning: Exposure to chemical cleaners
can be hazardous and can irritate eyes
and skin. Read and observe the
instructions provided by the manufacturer
of the chemical cleaner.
Cleaning
170Model X Owner
Removing the Maintenance PanelTo check
fluid levels, remove the maintenance
panel:
1. Open the hood.
2. Pull the maintenance panel upward to
release the clips that hold it in place.
Caution: The maintenance panel protects
the front trunk from water. When re-
attaching, make sure it is fully seated.
Checking Battery Coolant
If the quantity of
fluid in the cooling system
drops below the recommended level, the
instrument panel displays a warning message.
Stop driving Model X as soon as safety
permits and contact Tesla.
Fluid Level Check
Tesla checks the Battery coolant level at the
regularly scheduled maintenance intervals.
DO NOT REMOVE THE FILLER CAP AND DO NOT ADD FLUID. Doing so can result in
damage not covered by the warranty.
Do Not Top Up Battery Coolant
Warning: Battery coolant can be
hazardous and can irritate eyes and skin.
Under no circumstances should you
remove the
filler cap and/or add coolant.
If the instrument panel warns you that the
fluid level is low, contact Tesla
immediately.
To maximize the performance and life of the
Battery, the cooling system uses a specificmixture of G-48 ethylene-glycol coolant
(HOAT). Contact Tesla for more specificinformation about the coolant.
Checking Brake FluidWarning: Contact Tesla immediately if
you notice increased movement of the brake pedal or a
significant loss of brakefluid. Driving under these conditions can
result in extended stopping distances or complete brake failure.
The Brake indicator on the
instrument panel alerts you if the
quantity of
fluid in the brake
reservoir drops below the
recommended level. If it displays
while driving, stop as soon as safety
permits by gently applying the
brakes. Do not continue driving.
Contact Tesla immediately.
Fluid Level Check
Tesla checks the brake
fluid level at the
regularly scheduled maintenance intervals.
Topping Up the Brake Fluid
Do not top up your brake
fluid. Tesla service
does this when you bring Model X in for
regular servicing. The following instructions
are provided for information purposes and future reference only:
1. Clean the
filler cap before removing it to
prevent dirt from entering the reservoir.
2. Unscrew the cap and remove it.
3. Top up the reservoir to the MAX mark
using the appropriate brake
fluid.4. Replace the filler cap, ensuring it is fully
secured.
Warning: Only use new fluid from a
sealed air-tight container. Never use
previously used
fluid or fluid from a
previously opened container
Topping Up Washer FluidThe only reservoir into which you can add
fluidis the washer fluid reservoir, which is located
behind the front trunk. When the level is low, a
message displays on the instrument panel.
Caution: Do not add formulated washerfluids that contain water repellent or bug
wash. These fluids can cause streaking,
smearing, and squeaking or other noises.
Operate the washers periodically to check that
the nozzles are clear and properly directed.
See Wipers and Washers on page 65.
To top up the washer
fluid:
1. Open the hood.
2. Clean around the filler cap before opening
it to prevent dirt from entering the reservoir.
3. Open the
filler cap.
4.Fill the reservoir until the fluid level is
visible just below the filler neck.
5. Replace the filler cap.
Note: Some national or local regulations
restrict the use of Volatile Organic
Compounds (VOCs). VOCs are commonly
used as antifreeze in washer
fluid. Use a
washer fluid with limited VOC content only if it
provides adequate freeze resistance for all climates in which you drive Model X.
Caution: Under no circumstances do you
need to inspect or top up other fluidreservoirs. Two additional fluid reservoirs
are located next to the washer fluid, but
underneath the maintenance panel. In the
unlikely event that you see a message on the instrument panel that one of these
fluid levels is low, stop driving Model X as
soon as safe to do so, and contact Tesla.
Caution: Do not spill washer fluid on
body panels. Doing so can cause damage.Wipe up spills immediately and wash theaffected area with water.Warning: In temperatures below 4
When Transporting Model X
Always transport Model X with all four tires
offthe ground. A flatbed truck or comparable
transport vehicle is recommended. A wheel lift
and dolly can be used only when transporting Model X for a maximum of 15 miles (25 km),provided the driving speed does not exceed
45 mph (70 km/h). When transporting,
whether on a
flatbed truck or using a wheel
lift and dolly, Model X can face either
direction.
Do not transport Model X using any other method unless
specified by Tesla. Follow the
steps provided and observe all warnings and
cautions. Damage caused by transporting your
vehicle is not covered by the warranty.
Note: The following illustrations are for
demonstration purposes only.
Warning: Model X is equipped with high
voltage components (see High Voltage
Components on page 153). Before
transporting Model X as a result of an
event (such as a collision) that may have
compromised a high voltage component, it is important to assume that these
components are energized. Always follow
high voltage safety precautions (wearing
personal protective equipment, etc.) until
emergency response professionals have
evaluated the vehicle and can accurately
confirm that all high voltage systems are
no longer energized. Failure to do so may
result in serious injury or death.
Disable Self-Leveling (air
suspension vehicles only)
If Model X is equipped with Smart Air
Suspension, it automatically self-levels, even
when power is
off. To prevent damage, you
must activate Jack mode to disable self- leveling:
1. Touch Controls > Suspension on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3.
Touch Jack.
Note: Jack mode cancels when Model X is
driven over 4 mph (7 km/h).Warning: Failure to activate Jack mode
on a Model X equipped with Smart Air
Suspension can result in the vehicle
becoming loose during transport, which
may cause
significant damage.
Activate Tow Mode
Model X may automatically shift into Park
when it detects the driver leaving the vehicle,
even if it has previously been shifted into
Neutral. To keep Model X in Neutral (which
disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Chock the tires or otherwise ensure
Model X is stable.
3. Press and hold the brake pedal, then on
the touchscreen touch Controls >
Settings > Service & Reset > Tow Mode >
ON .
When Tow mode is active, Model X
displays this indicator light on the
instrument panel, along with a
message telling you that Model X is
free-rolling.
To cancel Tow Mode, shift Model X into Park.
Caution: If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to jump start the 12V battery. For
instructions, call Tesla Roadside
Assistance. If a situation occurs where
you cannot disengage the parking brake,
use a self-loading dolly or tire skates.
Before doing so, always check the
manufacturer
Contacting TeslaFor detailed information about your Model X,
go to www.tesla.com , and log on to your Tesla
Account, or sign up to get an account.
If you have any questions or concerns aboutyour Model X, call Tesla. To
find the number
for your region, go to www.tesla.com, select
your region at the bottom of the page, then
view contact information.
Note: You can also use voice commands to
provide feedback to Tesla. Say "Note",
"Report", "Bug note", or "Bug report" followed
by your brief comments. Model X takes a
snapshot of its systems, including your current
location, vehicle diagnostic data, and screen
captures of the touchscreen and instrument
panel. Tesla periodically reviews these notes and uses them to continue improving Model X.
Reporting Safety Defects
Consumer Information199
H
hazard warning
flashers 64
head restraints 25
head supports 25
headlightsadaptive 63
after exit 63
high beams 63
heated wipers 65
heating 126
height adjustments (suspension)auto-raising 132
automatic and manual settings 133
disabling (Jack mode) 133
high beam headlights 63
high voltageBattery specifications 185
components 153
safety 162
hills, stopping on 72
Home location 144
HomeLinkFCC certification 201
programming and using 148
hood 15
horn 49
I IC
certifications 200identification labels 177
Insane acceleration (performance dual motor) 73
Insane setting (dual-motor) 119
instant range 76
instrument panelcharging status 160
cleaning 170
overview of 54interiorcleaning 170
dimensions 181
lights 60
overview 2
temperature control 126
Internet radio 136
intrusion detection 147
ISOFIX child seats, installing 34
J
J1772 154
Jack mode 133
jacking 175
KkeyFCC and IC certifications 200
how to use 4
key not inside 51
ordering extras 7
replacing battery 5
keyless entry 4
L
labelStatutory Plate 179
Tire and Loading Information 179
lane assist 106
lane change flash 64
lane change, automatic 100
lane departure warning 106
Language & Units 122
language setting 122
Launch Mode (performance dual motor) 73
liftgateadjust opening height 14
opening 13
lifting 175
lightsadaptive headlights 63
hazard warning 64
headlights after exit 63
turn signals 63
load limits 178
location-based suspension 132
locking and unlocking doors 4
Ludicrous acceleration (performance dual
motor) 73
Ludicrous setting (dual-motor) 119
lug nut covers 166
lumbar support 20
M
maintenancebrake fluid, checking 173
cleaning 169
daily and monthly checks 162
fluid replacement intervals 162
panel, removing 173
replacing wipers 172
service intervals 162
tires 163
washer
fluid, topping up 174
map updates 145
maps 141
mats 171
Max Battery Power 119
Index
208Model X Owner