2018 SUBARU CROSSTREK Service

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Warranties&Warranties for U.S.A.SUBARU vehicles distributed by Subaru of
America, Inc. and sold at retail by an
authorized SUBARU dealer in the United
States come with the following warranties:
.SUBARU Limited Warranties
.Federal Emission Control Systems
Warranties
.California Emissions Control Sys-
tems Warranties
All warranty information, including applic-
ability, details of coverage and exclusions,
is in the“Warranty and Maintenance
Booklet”. Read these warranties carefully.&Warranties for CanadaSUBARU vehicles distributed by Subaru
Canada, Inc. and sold at retail by an
authorized SUBARU dealer in Canada
come with the following warranties:
.SUBARU Limited Warranty
.Emission Control System Warranty
All warranty information, including applic-
ability, details of coverage and exclusions,
is in the“Warranty and Service Booklet”.
Read these warranties carefully.
&Warranties except for U.S.A.
and CanadaAll warranty information, including details
of coverage and exclusions, is in the
“Warranty and Maintenance Booklet”.
Read these warranties carefully.
How to use this Owner’s
Manual&Using your Owner’s ManualBefore you operate your vehicle, carefully
read this manual. To protect yourself and
extend the service life of your vehicle,
follow the instructions in this manual.
Failure to observe these instructions may
result in serious injury and damage to your
vehicle.
This manual is composed of fourteen
chapters. Each chapter begins with a brief
table of contents, so you can usually tell at
a glance if that chapter contains the
information you want.
Chapter 1: Seat, seatbelt and SRS air-
bags
This chapter informs you how to use the
seat and seatbelt and contains precau-
tions for the SRS airbags.
Chapter 2: Keys and doors
This chapter informs you how to operate
the keys, locks and windows.
Chapter 3: Instruments and controls
This chapter informs you about the opera-
tion of instrument panel indicators and how
to use the instruments and other switches.
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Chapter 4: Climate control
This chapter informs you how to operate
the climate control.
Chapter 5: Audio
This chapter informs you about your audio
system.
Chapter 6: Interior equipment
This chapter informs you how to operate
interior equipment.
Chapter 7: Starting and operating
This chapter informs you how to start and
operate your SUBARU.
Chapter 8: Driving tips
This chapter informs you how to drive your
SUBARU in various conditions and ex-
plains some safety tips on driving.
Chapter 9: In case of emergency
This chapter informs you what to do if you
have a problem, such as a flat tire or
engine overheating.
Chapter 10: Appearance care
This chapter informs you how to keep your
SUBARU looking good.
Chapter 11: Maintenance and service
This chapter informs you when you need to
take your SUBARU to the dealer for
scheduled maintenance and informs you
how to keep your SUBARU running
properly.Chapter 12: Specifications
This chapter informs you about dimen-
sions and capacities of your SUBARU.
Chapter 13: Consumer information and
Reporting safety defects
This chapter informs you about Uniform
tire quality grading standards and Report-
ing safety defects.
Chapter 14: Index
This is an alphabetical listing of all that’sin
this manual. You can use it to quickly find
something you want to read.
For models with EyeSight system:
For details about the EyeSight system,
refer to the Owner’s Manual supplement
for the EyeSight system.
&Safety warningsYou will find a number of WARNINGs,
CAUTIONs and NOTEs in this manual.
These safety warnings alert you to poten-
tial hazards that could result in injury to you
or others.
Please read these safety warnings as well
as all other portions of this manual care-
fully in order to gain a better understanding
of how to use your SUBARU vehicle safely.
WARNING
A WARNING indicates a situation in
which serious injury or death could
result if the warning is ignored.
CAUTION
A CAUTION indicates a situation in
which injury or damage to your
vehicle, or both, could result if the
caution is ignored.NOTEA NOTE gives information or sugges-
tions how to make better use of your
vehicle.
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Never restrain pets or pet carriers in the
front passenger’s seat. For further infor-
mation, consult your veterinarian, local
animal protection society or pet shop.&Tire pressuresCheck and, if necessary, adjust the pres-
sure of each tire (including the spare) at
least once a month and before any long
journey.
Check the tire pressure when the tires are
cold. Use a pressure gauge to adjust the
tire pressures to the values shown on the
tire placard. For detailed information, refer
to“Tires and wheels”F11-21.
WARNING
Driving at high speeds with exces-
sively low tire pressures can cause
the tires to deform severely and to
rapidly become hot. A sharp in-
crease in temperature could cause
tread separation, and destruction of
the tires. The resulting loss of vehi-
cle control could lead to an accident.
&Attaching accessories
WARNING
.Do not attach any accessories,
labels or stickers (other than
properly placed inspection stick-
ers) to the windshield. Such
items may obstruct your view.
.If it is necessary to attach an
accessory (such as an electronic
toll collection (ETC) device or
security pass) to the windshield,
consult your SUBARU dealer for
details on the proper location.
General information&California proposition 65
warning
WARNING
Engine exhaust, some of its consti-
tuents, and certain vehicle compo-
nents contain or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. In addi-
tion, certain fluids in vehicles and
certain components of product wear
contain or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm.&California Perchlorate Advi-
soryCertain vehicle components such as air-
bag modules, seatbelt pretensioners and
keyless entry transmitter batteries may
contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
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Table of contentsSeat, seatbelt and SRS airbags
1
Keys and doors
2
Instruments and controlsClimate control
4
Audio
5
Interior equipment
6
Starting and operating
7
Driving tips
8
In case of emergency
9
Appearance care
10
Maintenance and service
11
Specifications
12
Consumer information and Reporting safety defects
13
Index
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Seatbelt pretensionersThe following seatbelts have a seatbelt
pretensioner.
.Driver’s seatbelt
.Front passenger’s seatbelt
The seatbelt pretensioners are designed
to be activated in the event of an accident
involving a moderate to severe frontal and
side collision and rollover accident.
WARNING
.To obtain maximum protection,
the occupants should sit in an
upright position with their seat-
belts properly fastened. Refer to
“Seatbelts”F1-12.
.Do not modify, remove or strike
the seatbelt retractor assemblies
equipped with seatbelt preten-
sioners or surrounding area. This
could result in accidental activa-
tion of the seatbelt pretensioners
or could make the system inop-
erative, possibly resulting in ser-
ious injury. Seatbelt preten-
sioners have no user-serviceable
parts. For required servicing of
seatbelt retractors equipped with
seatbelt pretensioners, consultyour SUBARU dealer.
.When discarding seatbelt retrac-
tor assemblies equipped with
seatbelt pretensioners or scrap-
ping the entire vehicle due to
collision damage or for other
reasons, consult your SUBARU
dealer.
NOTE.Seatbelt pretensioners are not de-
signed to activate in minor impacts or
in rear impacts.
.Pretensioners are designed to func-
tion on a one-time-only basis. In the
event that a pretensioner is activated,
both the driver’s and front passenger’s
seatbelt retractor assemblies should
be replaced only by an authorized
SUBARU dealer. When replacing seat-
belt retractor assemblies, use only
genuine SUBARU parts.
.If a seatbelt that has a seatbelt
pretensioner does not retract or cannot
be pulled out due to a malfunction or
activation of the pretensioner, contact
your SUBARU dealer as soon as pos-
sible.
.If the seatbelt retractor assembly or
surrounding area has been damaged,
contact your SUBARU dealer as soonas possible.
.When you sell your vehicle, we urge
you to inform the buyer that the vehicle
is equipped with seatbelt preten-
sioners. Also, notify the buyer of the
contents in this section.
&Seatbelt with shoulder belt
pretensioner
NOTEThis section is applicable to the follow-
ing components.
.Driver’s seatbeltFront seatbelt pretensionerThe pretensioner sensor also serves as
follows.
.SRS frontal airbag sensor
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Seat, seatbelt and SRS airbags/Seatbelt pretensioners
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&System monitorsA diagnostic system continually monitors
the readiness of the seatbelt pretensioner
while the vehicle is being driven. The
seatbelt pretensioners share the control
module with the SRS airbag system.
Therefore, if any malfunction occurs in a
seatbelt pretensioner, the SRS airbag
system warning light will illuminate. For
details, refer to“SRS airbag system
monitors”F1-66.&System servicing
WARNING
.When discarding a seatbelt re-
tractor assembly or scrapping
the entire vehicle damaged by a
collision, consult your SUBARU
dealer.
.Tampering with or disconnecting
the system’s wiring could result
in accidental activation of the
seatbelt pretensioner and/or
SRS airbag or could make the
system inoperative, which may
result in serious injury. Do not
use electrical test equipment on
any circuit related to the seatbelt
pretensioner and SRS airbag sys-
tems. For required servicing ofthe seatbelt pretensioner, con-
sult your nearest SUBARU deal-
er.
CAUTION
The sensors and SRS airbag control
modules are located in the following
locations.
.Front sub sensors: on both the
right and left side at the front of
the vehicle
.Front door impact sensors: on
both front doors
.Satellite safing sensor: under the
rear center seat
.SRS airbag control module (in-
cluding the impact sensors): un-
der the center of the instrument
panel
If you need service or repair in those
areas or near the front seatbelt
retractors, have the work performed
by your authorized SUBARU dealer.NOTEIf the front or side part of the vehicle is
damaged in an accident to the extent
that the seatbelt pretensioner does notoperate, contact your SUBARU dealer
as soon as possible.
&Precautions against vehicle
modificationAlways consult your SUBARU dealer if you
want to install any accessory parts to your
vehicle.
CAUTION
Do not perform any of the following
modifications. Such modifications
can interfere with proper operation
of the seatbelt pretensioners.
.Attachment of any equipment
(bush bar, winches, snow plow,
skid plate, etc.) other than genu-
ine SUBARU accessory parts to
the front end.
.Modification of the suspension
system or front end structure.
.Installation of a tire of different
size and construction from the
tires specified on the vehicle
placard attached to the driver’s
door pillar or specified for indivi-
dual vehicle models in this Own-
er’s Manual.
Seat, seatbelt and SRS airbags/Seatbelt pretensioners
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The following components are monitored
by the indicator:
.Front sub sensor
.Airbag control module (including im-
pact sensor and rollover sensor)
.Frontal airbag module
–Driver’s side
–Front passenger’s side
.Knee airbag module (driver’s side)
.Side airbag sensor
.Front door impact sensor
.Side airbag module
.Curtain airbag sensor
.Curtain airbag module
.Satellite safing sensor (under the rear
center seat)
.Seatbelt pretensioner (driver’s side)
.Seatbelt pretensioner and adaptive
force limiter (front passenger’s side)
.Lap belt pretensioner (front passen-
ger’s side)
.Seatbelt buckle switch (front passen-
ger’s side)
.Front passenger’s occupant detection
system sensor
.Front passenger’s occupant detection
control module
.Front passenger’s frontal airbag ON
and OFF indicator
.All related wiring
WARNING
If the warning light exhibits any of
the following conditions, there may
be a malfunction in the seatbelt
pretensioners and/or SRS airbag
system.
.Flashing or flickering of the warn-
ing light
.No illumination of the warning
light when the ignition switch is
first turned to the“ON”position
.Continuous illumination of the
warning light
.Illumination of the warning light
while driving
Immediately take your vehicle to
your nearest SUBARU dealer to
have the system checked. Unless
checked and properly repaired, the
seatbelt pretensioners and/or SRS
airbag will not operate properly in
the event of a collision, which may
increase the risk of injury.
&SRS airbag system servicing
WARNING
.When discarding an airbag mod-
ule or scrapping the entire vehi-
cle damaged by a collision, con-
sult your SUBARU dealer.
.The SRS airbag has no user-
serviceable parts. Do not use
electrical test equipment on any
circuit related to the SRS airbag
system. For required servicing of
the SRS airbag, consult your
nearest SUBARU dealer. Tamper-
ingwithordisconnectingthe
system’s wiring could result in
accidental inflation of the SRS
airbag or could make the system
inoperative, which may result in
serious injury.
CAUTION
If you need service or repair in areas
indicated in the following list, have
the work performed by an author-
ized SUBARU dealer. The SRS air-
bag control module, impact sensors
and airbag modules are stored in
these areas.
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Seat, seatbelt and SRS airbags/SRS airbag (Supplemental Restraint System airbag)
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.Installation of additional electri-
cal/electronic equipment such as
a mobile two-way radio on or near
the SRS airbag system compo-
nents and/or wiring is not advi-
sable. This could interfere with
proper operation of the SRS air-
bag system.
CAUTION
Do not perform any of the following
modifications. Such modifications
can interfere with proper operation
of the SRS airbag system.
.Attachment of any equipment
(bush bar, winches, snow plow,
skid plate, etc.) other than genu-
ine SUBARU accessory parts to
the front end.
.Modification of the suspension
system or front end structure.
.Installation of a tire of different
size and construction from the
tires specified on the vehicle
placard attached to the driver’s
door pillar or specified for indivi-
dual vehicle models in this Own-
er’s Manual.
.Attachment of any equipment
(side steps or side sill protectors,etc.) other than genuine SUBARU
accessory parts to the side body.
Always consult your SUBARU dealer if you
want to install any accessory parts on your
vehicle.
&How to contact the vehicle
manufacturer concerning
modifications for persons
with disabilities that may af-
fect the advanced airbag
systemChanging or moving any parts of the front
seats, rear seat, seatbelts, front bumper,
front side frame, radiator panel, instrument
panel, combination meter, steering wheel,
steering column, tire, suspension or floor
panel can affect the operation of the
SUBARU advanced airbag system. If you
have any questions, you may contact the
following SUBARU distributors.
of Columbia>
Subaru of America, Inc.
Customer Retailer Services Department
P.O. Box 6000
Cherry Hill, NJ 08034-6000
1-800-SUBARU3 (1-800-782-2783)
Subaru Hawaii
2850 Pukoloa Street, Suite 202,
Honolulu, HI 96819-4467
808-839-2273

Shen’s Corporation dba Prestige Automo-
bile
491, East Marine Corps Drive, Route 1
Dededo, Guam 96921-6225
671-633-2698

Trebol Motors
P.O. Box 11204, San Juan, Puerto Rico
00910
787-793-2828

Subaru Canada, Inc.
Consumer Support Department
560 Suffolk Court, Mississauga, Ontario
L5R 4J7
1-800-894-4212
There are currently no SUBARU distribu-
tors in any other U.S. territories. If you are
in such an area, please contact the
SUBARU distributor or dealer from which
you bought your vehicle.Seat, seatbelt and SRS airbags/SRS airbag (Supplemental Restraint System airbag)
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