2018 RENAULT ZOE specifications

0.1
Translated from French. Copying or translation, in part or in full, is fo\
rbidden unless prior written permission has been obtained from the vehicle manu-facturer.
This driver’s handbook contains the information necessary:
– for you to familiarise yourself with your vehicle, to use it to its best\
advantage and to benefit fully from the all the func tions and
the technical developments it incorporates.
– to ensure that it always gives the best performance by following the sim\
ple, but comprehensive advice concerning regular main -
tenance.
– to enable you to deal quickly with minor faults not requiring specialist\
attention.
It is well worth taking a few minutes to read this handbook to familiari\
se yourself with the information and guidelines it cont ains
about the vehicle and its functions and new features. If certain points \
are still unclear, our Network technicians will be only too
pleased to provide you with any additional information.
To help you, you will find the following symbols:
 and  visible in the vehicle, indicate that you should consult the manual for\
detailed information and/or limits on opera-
tions with respect to your vehicle’s equipment.
Welcome to your new electric vehicle
The descriptions of the models given in this handbook are based on the t\
echnical specifications at the time of writing. This hand-
book covers all items of equipment (both standard and optional) available for these models but whether or not these are
fitted to the vehicle depends on the version, options selected and the c\
ountry where the vehicle is sold.
This handbook may also contain information about items of equipment to b\
e introduced later in the model year.
Throughout the manual, the “approved Dealer” is your RENAULT Dealer. anywhere in the manual indicates a hazard, danger or a safety recommenda\
tion.
Enjoy driving your new vehicle.

0.3
Getting to know your vehicle ...............................
Driving ...................................................................
Your comfort .........................................................
Maintenance .........................................................
Practical advice ....................................................
Technical specifications ......................................
Alphabetical index ...............................................
Sections
1
CONTENTS
2
3
4
5
6
7

1.11
Important recommendations for charging your vehiclePlease read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Choice of charging cord
The standard charging cords supplied with the vehicle have been designed\
specifically for this vehicle. It is designed to prote ct
you against the risks of electric shock that can lead to death or fire.
For safety reasons, the use of a charging cord not recommended by the ma\
nufacturer is strictly forbidden. Failure to follow
this instruction can lead to risks of fire or electric shock that can prove fatal. For information on a charging cord suited to your
vehicle, please consult an authorised dealer.
Installation
For a standard charge
– Using the charging cord A
Have a special wall socket installed by a qualified professional.
– Using the charging cord B
The socket used to charge electric vehicles (14A charge) must be fitted by a qualified professional. Read the instructi\
ons provided with this product carefully.
For occasional charging (charging cord B)
With a domestic socket (10A charge)
Have a professional check that each socket to which you intend to connec\
t the charging cord complies with the standards
and regulations in force in your country.
Please read the instructions that come with the charging cord carefully \
to learn about precautions you must take when using the product and the technical specifications required when fitting the s\
ocket.
ELECTRIC VEHICLE: charging (4/8)

5.16
Radio location 1
Unclip the blanking cover. The aerial, +
and – supply and speaker wire connec-
tions are located behind it.
Door speakers 2
To install any equipment, please con-
sult an authorised dealer.
FITTING A RADIO
1
2
– In all cases, it is very important to
follow the manufacturer’s instruc-
tions carefully.
– The specifications of the brack- ets and wires (available from our
network) vary depending on the
equipment level of your vehicle
and the type of radio.
Consult an approved Dealer to find out the correct part number.
– No work may be carried out on the vehicle’s electrical or radio
circuits, except by approved
dealers: an incorrectly connected
system may result in damage
being caused to the electrical
equipment and/or the compo-
nents connected to it.

6.1
Section 6: Technical specifications
Vehicle identification plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 6.2
Engine identification plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . 6.3
Engine specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . 6.3
Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.4
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.5
Replacement parts and repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 6.6
Service sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.7
Anticorrosion check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . 6.13

6.6
Original parts are based on strict specifications and are subject to hig\
hly-specialised tests. Therefore, they are of at least the same
level of quality as the parts fitted originally.
If you always fit genuine replacement parts to your vehicle, you will en\
sure that it performs well. Furthermore, repairs carried out
within the manufacturer’s Network using original parts are guaranteed according to the condition\
s set out on the reverse of the
repair order.
REPLACEMENT PARTS AND REPAIRS

7.2
ALPHABETICAL INDEX (2/5)
E
»ECO» mode function ......................................................... 2.9
ECO driving ...............................................................2.7 → 2.9
ECO mode ........................................................................\
... 2.9
electric beam height adjustment ........................................ 1.84
»400 volt» electrical circuit ........................................1.2 → 1.6
electric vehicle vehicle range .................................................... 2.10 – 2.11
noise ..................................................................\
............ 1.6
charge ................................................................1.8 → 1.15
driving ........................................................ 1.6, 2.10 – 2.11
presentation .........................................................1.2 → 1.6
important recommendations .......................................... 1.7
electric windows ..................................................... 3.20 – 3.21
Electronic Stability Program: ESP .........................2.16 → 2.20
emergency brake assist.........................................2.16 → 2.20
emergency braking ................................................2.16 → 2.20
emergency key ....................................................... 1.18 – 1.19
energy »ECO» mode ................................................................. 2.9
saving .................................................................\
......... 2.10
charge meter (function) .................................................. 2.7
range ..................................................................\
..2.7 → 2.9
energy saving .......................................................... 2.7 → 2.11
energy consumption ........................... 1.65 – 1.66, 2.10 – 2.11
energy recovery ................................................................. 2.10
engine specifications ........................................................... 6.3
environment ............................................................\
........... 2.12
ESP: Electronic Stability Program .........................2.16 → 2.20
external temperature .............................................. 1.75 – 1.76
F
faults operating faults ................................................5.22 → 5.25
fitting a radio ...................................................................... 5.16
fittings ...............................................................\
.....3.23 → 3.25fragrance diffuser ............................................................... 3.16
fragrance ..............................................................\
............. 3.16
front passenger air bag deactivation ................................. 1.55
front seat adjustment ......................................................... 1.32
front seats adjustment .......................................................1.32 → 1.36
with manual controls .................................................... 1.32
fuses ....................................................................... 5.13 – 5.14
G
gear lever.................................................................... 2.5 – 2.6
glove box ........................................................................\
... 3.25
H
handbrake........................................................................\
.... 2.6
hands-free telephone integrated control ............................ 3.33
hazard warning lights signal ..................................... 1.79, 1.81
headlight beam adjustment ............................................... 1.84
headlight flashers .............................................................. 1.79
headlight washer ............................................................... 1.86
headrest........................................................................\
..... 3.27
heating and air conditioning system .................................. 3.18
heating, air conditioning: programming ........ 2.11, 3.12 → 3.15
heating system .................................. 3.4 → 3.10, 3.12 → 3.15
heating/air conditioning programming ...................3.12 → 3.15
horn ...................................................................\
................ 1.79
horn: flash ..................................................................\
........... 1.79
sounding the horn ........................................................ 1.79
hubcap tool ........................................................................\
.. 5.2
I
indicators .............................................................\
....... 1.79, 5.9
indicators: direction indicators ................................................ 1.79, 5.9
exterior temperature indicator ...................................... 1.75

7.4
ALPHABETICAL INDEX (4/5)
RENAULT cardbattery ................................................................\
.......... 5.15
use .......................................................... 1.18 → 1.26, 3.11
RENAULT card battery ...................................................... 5.15
replacement parts ................................................................ 6.6
reverse gear selecting ................................................................ 2.5 – 2.6
reversing sensor ..................................................... 2.28 – 2.29
S
screen wash/wipe .............................................................. 1.87
seat belt pretensioners ..........................................1.37 → 1.40
front seat belt ...................................................1.37 → 1.40
seat belts ..................................1.33 → 1.40, 1.42 – 1.43, 1.63
see-me-home lighting ............................................... 1.82, 1.84
service sheets..........................................................6.7 → 6.12
side protection devices ...................................................... 1.42
signals and lights ...................................................1.81 → 1.84
speakers location ...............................................................\
......... 5.16
speed control .............................................................. 2.5 – 2.6
speed limiter .................................................1.63, 2.21 → 2.23
spoiler ................................................................\
................ 3.31
starting ...............................................................\
........2.2 → 2.4
starting the engine .....................................................2.2 → 2.4
steering wheel adjustment .............................................................\
...... 1.77
stopping the engine ............................................................. 2.4
storage compartment.............................................3.23 → 3.25
storage compartments ...........................................3.23 → 3.25
sun visor ........................................................................\
.... 3.22
T
tailgate ...............................................................\
................ 3.31
tanks and reservoirs brake fluid ...................................................................... 4.5 coolant ................................................................\
........... 4.4
tanks and reservoirs: windscreen washer ........................................................ 4.5
technical specifications ........................................................ 6.6
telephone ..............................................................\
............. 3.33
temperature regulation ............................................3.4 → 3.10
tool kit ........................................................................\
.......... 5.2
towing in the event of energy failure ...........................5.19 → 5.21
breakdown .......................................................5.19 → 5.21
towing hitch...................................................... 5.2, 5.20 – 5.21
towing rings ................................................... 1.47 – 1.48, 3.32
traction battery ...........................................................1.2 → 1.6
traction battery charge .............................................1.8 → 1.15
traction control .......................................................2.16 → 2.20
transporting children ..........................1.44 – 1.45, 1.47 → 1.57
transporting objects in the luggage compartment ............................. 3.31 – 3.32
trip computer and warning system.........................1.67 → 1.74
tyre inflation kit...........................................................5.3 → 5.5
tyre pressure............................................2.13 → 2.15, 4.8, 5.7
tyre pressure loss warning.....................................2.13 → 2.15
tyre pressures ...................................................................... 4.8
tyres .............................................. 2.13 → 2.15, 4.8, 5.6 → 5.8
U
unlocking the doors ................................................ 1.29 – 1.30
V
vehicle range ........................................................... 2.7 → 2.11
ventilation ............................................................\
....3.4 → 3.10
W
warning buzzer ..................................... 1.27 – 1.28, 1.79, 1.82
warning lights.....................................1.62 →

1.64, 1.67 – 1.68
washing ................................................................\
... 4.9 → 4.11