2018 RENAULT ZOE door lock

3.22
INTERIOR LIGHTING/SUN VISOR
When the doors or luggage com-
partment are unlocked and opened
the courtesy and footwell lights
come on temporarily.
123
Courtesy light
Tilt switch 2 to move it to the position
for:
– permanent lighting;
– lighting controlled by opening one of the doors. This switches off after
a time delay, once the doors con-
cerned have been closed correctly;
– immediate switching off.
Map reading lights
Move switches 1 or 3.
4
Luggage compartment light
Light 4 comes on when the boot is
opened.
6
Sun visor
Lower the sun visor 5 over the wind-
screen or unclip it and turn it over the
side window.
Courtesy mirrors
Depending on the vehicle, lift or slide
the cover 6.
5
When driving, ensure the
courtesy mirror cover is
closed. Risk of injury.

4.12
Glass instrument panel(e.g. instrument panel, clock, exterior
temperature display, radio display, etc.)
Use a soft cloth (or cotton wool).
If this does not clean them properly,
use a soft cloth (or cotton wool) slightly
moistened with soapy water and then
wipe clean with another soft damp cloth
or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Do not use products containing alco-
hol and/or spray fluids on the area.
Seat belts
These must be kept clean.
Use products selected by our Technical
Department (Approved outlets) or
warm, soapy water and a sponge and
wipe with a dry cloth.
Detergents or dyes must not be used
under any circumstances.
INTERIOR TRIM MAINTENANCE (1/2)
Textiles (seats, door trim, etc)
Vacuum-clean the textiles regularly.
Liquid stain
Use soapy water.
Dab lightly (never rub) with a soft cloth,
rinse and remove the excess.
Solid or pasty stain
Carefully remove the excess solid or
pasty material immediately with a
spatula (working from the edges to the
centre to avoid spreading the stain).
Clean as for a liquid stain.
Special instructions for sweets or
chewing gum
Put an ice cube on the stain to solidify
it, then proceed as for a solid stain.
A well-maintained vehicle will last
longer. It is therefore recommended to
maintain the interior of the vehicle regu-
larly.
A stain should always be dealt with
swiftly.
Whatever type of stain is on the trim,
use
cold (or warm) soapy water with
natural soap.
Detergents (washing-up liquid, pow-
dered products, alcohol-based prod-
ucts) should not be used.
Use a soft cloth.
Rinse and soak up the excess.
For further recommendations for
maintaining the interior, and/or for
any unsatisfactory results, please
see an authorised dealer.

5.14
FUSES (2/2)
Allocation of fuses
(the presence of certain fuses depends
on the vehicle equipment level)
1 Brake light;
2 Horn;
3 Instrument panel;
4 Automatic door locking;
5 Direction indicator lights;
6 Cigarette lighter;
7 Windscreen washer;
8 Radio;
9 Rear windscreen wiper;
1
2
3
4
5
6
7
8
9
10
11
12
13
14
10 Front ceiling light and boot light;
11 Pedestrian horn;
12 Brake switch;
13 Driver’s window winder;
14 Heated door mirrors.
Check the fuse in question
and replace it, if neces-
sary, by a fuse of the same
rating.
If a fuse is fitted where the rating is
too high, it may cause the electrical
circuit to overheat (risk of fire) in the
event of an item of equipment using
an excessive amount of current.

5.15
Operating faultsIf the battery is too weak to ensure cor-
rect operation, you can still start (insert
the RENAULT card in the card reader)
and lock/unlock the vehicle (refer to the
information on "Locking/unlocking the
doors" in Section 1).
RENAULT CARD: battery
Replacing the batteryWhen the message “Keycard battery
low” appears on the instrument panel,
replace the RENAULT card battery,
press the button 1 while pulling on
the emergency key 2 , then unclip the
cover 3 using the tab 4.
Remove the battery by pressing on one
side (movement A) and by lifting the
other (movement B) then replace it, en-
suring the polarity and model, shown
on cover 3 are respected.
Do not throw away your
used batteries; give them to
an organisation responsible
for collecting and recycling
batteries.
1
2
When refitting, proceed in the reverse
order, then depending on the vehicle,
press one of the buttons on the card
four times, close to the vehicle: the
message will disappear.
Note: it is not advisable to touch the
electronic circuit or contacts on the
RENAULT card when replacing the bat-
tery.
A
B
3
The batteries are available from approved Dealers, and their service lif\
e approxi-
mately two years. Check that there is no dye on the battery: risk of an \
incorrect
electrical contact.
4
Check that the cover is clipped shut.

5.19
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per-
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages). It is es-
sential to wait approximately 5 minutes
after locking the doors to start towing.
All other cases
Only towing on a flatbed truck is per-
mitted.
TOWING, BREAKDOWN (1/3)
Before any recovery, unlock the stee-
ring column: with the clutch pressed,
engage the lever in position N, insert
the card in the reader then press the
engine starting button for approxima-
tely two seconds.
The regulations in force for breakdown
recovery must always be observed.Towing on a flatbed truck
Breakdown recovery must be perfor-
med on a flat surface under all circums-
tances except where the vehicle is im-
mobilised following a full discharge of
the traction battery. In the event of a
total energy loss, please see the fol-
lowing pages.

5.22
OPERATING FAULTS (1/4)
The following advice will enable you to carry out quick, temporary repai\
rs. For safety reasons you should always contact
an approved dealer as soon as possible.
FAULTSPOSSIBLE CAUSESWHAT TO DO
Impossible to charge the traction bat-
tery.
The charging flap warning light flashes
red. The outdoor temperature is lower
than -26°C.
Recharge your vehicle in a more suitable
environment. If necessary, please refer to
the information on “Towing: breakdown re-
covery” in Section 5.
No electrical current in the wall
socket or poor connection of cable
to domestic socket. Check your installation (circuit breaker, pro-
grammer, etc.).
Check the connections (socket, etc.).
Please refer to the information on “Electric
vehicle: charging” in Section 1.
The cord is defective. Please see an authorised dealer to replace
it.
Impossible to charge the traction bat-
tery.
The charging flap warning light flashes
blue. The charging cord is not correctly
locked to the vehicle. Plug the charging cord correctly to the ve-
hicle. Refer to the information on “Electric
vehicle: charging” in Section 1.
The activation of the air conditioning
using the card RENAULT fails to work. The card RENAULT is outside its
area of action.Step closer to the vehicle.
One of the usage conditions is not
complied with. Please refer to the information on “Air-
conditioning: remote control activation” in
Section 3.

5.23
OPERATING FAULTS (2/4)
FAULTSPOSSIBLE CAUSESWHAT TO DO
The programmable air conditioning
fails to work. One of the usage conditions is not
complied with (the traction battery
is not charged, etc).Please refer to the information on “Air-
conditioning: programming” in Section 3.
The remote control does not lock or
unlock the doors. The remote control battery is flat. Use the emergency key.
Use of appliances operating on
the same frequency as the remote
control (mobile phone, etc.).Stop using the devices or use the key.
Vehicle located in a high electro-
magnetic radiation zone.
Secondary 12 V battery dis-
charged. Replace the battery or have it replaced. You
can still lock/unlock and start your vehicle (refer
to the information on “Locking, unlocking the
opening elements” in Section 1 and “Starting,
stopping the engine” in Section 2).
The steering column remains
locked. Steering wheel locked.
Move the steering wheel while pressing the
engine start button (refer to Section 2 “Starting
the engine”).
Vibrations. Tyres not inflated to correct pres-
sures, incorrectly balanced or dam-
aged. Check the tyre pressures. If this is not the
problem, have them checked by an approved
Dealer.

7.1
ALPHABETICAL INDEX (1/5)
A
ABS ....................................................................\
...2.16 → 2.20
accessories........................................................................\
5.17
accessories socket ............................................................ 3.26
additional methods of restraint .....................1.37 → 1.40, 1.43
side protection ............................................................. 1.42
to the front seat belts .......................................1.37 → 1.40
to the rear seat belts ........................................1.37 → 1.41
adjusting your driving position ........................................... 1.33
air bag....................................................................1.37 → 1.43
activating the front passenger air bags ........................ 1.57
deactivating the front passenger air bags .................... 1.55
air conditioning ................ 1.20 – 1.21, 3.4 → 3.11, 3.18 – 3.19
air vents ...................................................................... 3.2 – 3.3
anti-corrosion check ..............................................6.13 → 6.17
anti-corrosion protection ...................................................... 4.9
anti-lock braking system: ABS ...............................2.16 → 2.20
armrest: front ..................................................................\
............ 3.24
ashtray ................................................................\
............... 3.26
audible and visual signals.................................................. 1.79
B
battery........................................................................\
........ 1.63
12 volt battery maintenance ......................................................... 4.6 – 4.7
12 volt battery ............................................1.2 → 1.6, 4.6 – 4.7
bonnet........................................................................\
. 4.2 – 4.3
brake fluid ........................................................................\
.... 4.5
bulbs changing ........................................................... 5.10 – 5.11
C
central door locking ......................................1.26, 1.29 → 1.31
changing a bulb ...................................................... 5.10 – 5.11
changing gear ............................................................. 2.5 – 2.6 charge meter .............................................................. 1.66, 2.7
charging cord .......................................1.8
→ 1.15, 1.20 – 1.21
charging flap ............................................................1.8 → 1.15
charging socket ..................................... 1.2 → 1.6, 1.8 → 1.15
child restraint/seat .............................1.44 – 1.45, 1.47 → 1.57
child safety..1.18 – 1.19, 1.24, 1.28, 1.44 – 1.45, 1.47 → 1.57,
3.20 – 3.21
child seats..........................................1.44 – 1.45, 1.47 → 1.54
children ........................... 1.18 – 1.19, 1.27 – 1.28, 1.44 – 1.45
children (safety) ............................................. 1.24, 3.20 – 3.21
cleaning: inside the vehicle .............................................. 4.12 – 4.13
clock ....................................................................... 1.75 – 1.76
closing the doors ...................................................1.27 → 1.30
connected services .............................................................. 1.3
control instruments ................................................1.62 → 1.68
controls ...............................................................\
...1.58 → 1.61
coolant ................................................................\
................. 4.4
courtesy light ............................................................ 3.22, 5.12
courtesy mirrors ................................................................. 3.22
cruise control ................................................1.63, 2.21 → 2.27
cruise control-speed limiter....................................2.21 → 2.27
D
dashboard..............................................................1.58 → 1.61
daytime running lights................................................. 1.81, 5.9
deadlocking the doors ....................................................... 1.26
display .................................................1.58 → 1.66, 2.29, 3.33
doors.............................................................. 1.27 – 1.28, 1.31
doors/tailgate ................................................. 1.26 – 1.28, 1.31
driver’s position .....................................................1.58 → 1.64
driving .............................. 2.2 → 2.6, 2.10 – 2.11, 2.13 → 2.29
driving position settings ............................................................1.33 → 1.36
driving recommendations ........................................ 2.7 → 2.11