2018 RENAULT ZOE Starting

2.19
The hill start assistance
system cannot completely
prevent the vehicle from
rolling backwards in all sit-
uations (extremely steep gradients,
etc.).
In all cases, the driver may depress
the brake pedal to prevent the vehi-
cle from rolling backwards.
The hill start assistance function
should not be used for prolonged
stops: use the brake pedal.
This function is not designed to im-
mobilise the vehicle permanently.
If necessary, use the brake pedal to
stop the vehicle.
The driver must remain particularly
vigilant when driving on slippery or
low-grip surfaces.
Risk of serious injury.
Hill start assistance
Depending on the gradient of the in-
cline, this system assists the driver
when starting on a hill. It prevents the
vehicle from rolling backwards by au-
tomatically applying the brakes when
the driver lifts his/her foot off the brake
pedal to depress the accelerator pedal.
System operation
It only operates when the gear lever is in
a position other than neutral (other than
N or P ) and the vehicle is completely
stationary (brake pedal depressed).
The system holds the vehicle for ap-
proximately 2 seconds. The brakes are
then gradually released (the vehicle will
move according to the slope).
DRIVER CORRECTION DEVICES, AIDS (4/5)

3.7
AUTOMATIC AIR-CONDITIONING (1/4)
The system controls the fan speed, air
distribution, air recirculation,starting
and stopping the air conditioning, the
heating and air temperature.
AUTO: allows the selected comfort
level to be best attained, depending on
the exterior conditions. Press button 1.
Adjusting the air temperatureTurn control 2 to obtain the desired
temperature. The further the pointer is
away from the heating stop position,
the higher the temperature will be.
If the outdoor temperature is too high,
the heating decreases automatically.
This limits energy consumption and
maintains the range of the vehicle.
Special note: the highest and lowest
settings allow the system to produce
maximum hot or cold temperature
levels (“ LOW” and “HIGH" indicated on
the multimedia display).
8 Air recirculation.
9
De-icing/demisting of the rear screen
and, depending on the vehicle, the
door mirrors.
Heating or air-conditioning can only be
used while the engine is running.
Automatic mode
The automatic climate control system
guarantees comfort in the passen-
ger compartment and good visibility
(except in the event of extreme condi-
tions), while optimising consumption.
The controls
1 Automatic mode.
2 Air temperature adjuster.
3 “Clear View” function.
4 Passenger compartment air distribu- tion adjustment.
5 Air-conditioning deactivation control.
6 Adjusting the fan speed until the
system switches off.
7 Depending on the vehicle, quick access control to the “Air condition-
ing programming” menu or activa-
tion control for air conditioning pro-
gramming.
3456
897
12
Some buttons have an operating
tell-tale which indicates the operat-
ing status.

3.8
3
Deactivating the air-
conditioning
The button 5 stops (warning light on)
the operation of the air-conditioning.
To activate the air-conditioning, press
the button 1 . The integrated warning
light in the button 5 will go out.
The air conditioning system is used
for:
– lowering the temperature inside the passenger compartment;
– eliminating condensation more quickly.
The air conditioning does not operate
when the exterior temperature is low.
5
AUTOMATIC AIR-CONDITIONING (2/4)
The displayed temperature values
show a comfort level.
When starting the engine, increas-
ing or decreasing the value dis-
played will not allow the com-
fort level to be reached any more
quickly. The system will always op-
timise the temperature increase or
decrease (the ventilation system
does not start instantly at maximum
speed: it gradually increases). This
may take several minutes.
Generally speaking, unless there is
a particular reason not to, the dash-
board air vents should remain open.
Preferably, use automatic mode.
In automatic mode (the button’s
warning light 1 is lit), all heating and
air-conditioning functions are con-
trolled by the system.
You can always modify the choice
of system; in this case, the warning
light in the button 1 goes out.
Advice: to optimize vehicle range, de-
activate the air conditioning when the
outside temperature is comfortable.
Clear View function
Press button 3 – the integrated indica-
tor light comes on.
This system quickly demists and de-
ices the windscreen and the front side
windows. It requires the automatic
usage of the air-conditioning or the
heating.
To exit this function, press the button
marked 3.
61

3.11
AIR CONDITIONING: remote activation
The air-conditioning can be activated
using the card RENAULT or by the con-
nected services.
This function enables you to bring your
vehicle to a comfortable temperature
before using it.
1
Operating condition
– the engine must be switched off;
– the traction battery charge level must be greater than 25% or, depending
on the vehicle, 45%
Activating the function
It is carried out by:
– a long press on the button 1 of the
card RENAULT (make sure you
are within the card's field of action -
please see the information on "Card
RENAULT : general information" in
Section 1);
– connected services.
Activating the function is visualised by
– constant illumination of the hazard warning lights and the side repeat-
ers for 3 seconds;
– the warning lights in the buttons
 and AUTO on the air-condi-
tioning control are lit. Switching off the function
– automatically, after a period of ap-
proximately 5 minutes;
– upon starting the engine;
– if you press on the “automatic mode” controls, the “clear view” function,
the fan settings or quick access to
the “air-conditioning programming”
menu;
– if the energy taken exceeds 5% of the traction battery level.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Advice: to optimize vehicle range,
use this function when the vehicle is
plugged in.

3.18
AIR CONDITIONING: information and operating instructions (1/2)
Do not open the refriger-
ant fluid circuit. The fluid
may damage eyes or skin.
Advice on use
In some situations, (air conditioning
off, air recirculation activated, ventila-
tion speed at zero or low, etc.) you may
notice that condensation starts to form
on the windows and windscreen.
If there is condensation, use the “Clear
View” function to remove it, then use
the air conditioning in automatic mode
to stop it forming again.
Maintenance
Refer to the Maintenance Document
for your vehicle for the inspection fre-
quency.
Range
It is normal to notice an increase in
energy usage when the air conditioning
is operating. Recommendations to limit energy
consumption and maintain the
range of the vehicle:
Drive with the air vents open and the
windows closed. If the vehicle has been
parked in the sun, open the doors for a
few moments to let the hot air escape
before starting the engine.
Favour:
– before departure, the use of the air-
conditioning programming or remote
activation. Please refer to the infor-
mation on “Air-conditioning: pro-
gramming” and “Air-conditioning:
remote activation” in Section 2);
– during your journeys, using ECO mode. Please see information about
“ECO mode function” in Section 2.
Operating faults
As a general rule, contact your ap-
proved dealer in the event of an oper-
ating fault.
– Reduction in de-icing, demisting
or air conditioning performance.
This may be caused by the passen-
ger compartment filter cartridge be-
coming clogged.
– No hot or cold air is being pro-
duced. Check that the controls are
set correctly and that the fuses are
sound. Otherwise, switch off the
system.
Presence of water under the
vehicle
After prolonged use of the air condi-
tioning system, it is normal for water
to be present under the vehicle. This is
caused by condensation.
Vehicles equipped with
modeECO
Once activated, ECO mode may
reduce air conditioning perform-
ance. Please refer to the informa-
tion on “Driving advice, Eco-driving”
in Section 2.
Use the air conditioning system reg-
ularly, even in cold weather, running
it at least once a month for approxi-
mately 5 minutes.

3.19
AIR CONDITIONING: information and operating instructions (2/2)
The refrigerant circuit may contain
fluorinated greenhouse gases.
Depending on the vehicle, you will find
the following information on label A af-
fixed inside the engine compartment.
The presence and location of the infor-
mation on label A depends on the ve-
hicle.
AAA
Do not open the refrigerant
fluid circuit. The fluid may
damage eyes or skin.
ÑType of refrigerant fluid
Type of oil in the air condi-
tioning circuit
\bInflammable product
Consult the driver’s hand-
book
Maintenance
Quantity of refrigerant
fluid present in the ve-
hicle.
x.xxx kg
Global Warming
Potential (CO2 equi-
valent).
GWP xxxxx
Quantity in weight and
in CO2 equivalent.
CO2 eq
x.xx t
Before performing any
action in the engine com-
partment, the ignition must
be switched off (please see
the information on “Starting, stop-
ping the engine” in Section 2).

3.20
Safety of rear occupants
The driver can prevent
operation of the rear elec-
tric windows by pressing
switch 4. A confirmation message is
displayed on the instrument panel.
Driver’s responsibility
Never leave your vehicle with the
RENAULT card inside, and never
leave a child, adult who is not self-
sufficient or a pet, even for a short
while. They may pose a risk to
themselves or to others by starting
the engine or activating equipment
(such as the gear lever or electric
windows). If any part of the body be-
comes trapped, reverse the direc-
tion of the window immediately by
pressing the relevant switch.
Risk of serious injury.
ELECTRIC WINDOWS (1/2)
These systems operate with the igni-
tion on or off, until one of the front doors
is opened (limited to about 3 minutes).
From the driver’s seat, use switch:
1 for the driver’s side;
2 for the front passenger side;
3 and 5 for the rear passenger win-
dows.
From the passenger seats, use
switch 6.
Note: if the window detects resistance
when closing (e.g.: branch of a tree,
etc.) it stops and then lowers again by a
few centimetres.Electric windowsPress or pull the switch to raise or lower
a window to the desired height (the rear
windows do not open fully);
One-touch mode
(depending on vehicle)
This mode works in addition to the ope-
ration of the electric windows described
previously. It can be fitted to the driver’s
window.
Briefly press or pull the window switch
fully: the window is fully lowered or
raised. Pressing the switch again stops
the window moving.
1
2
34
5
6
Avoid resting any objects against
a half-open window: there is a risk
that the electric window could be
damaged.

5.19
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per-
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages). It is es-
sential to wait approximately 5 minutes
after locking the doors to start towing.
All other cases
Only towing on a flatbed truck is per-
mitted.
TOWING, BREAKDOWN (1/3)
Before any recovery, unlock the stee-
ring column: with the clutch pressed,
engage the lever in position N, insert
the card in the reader then press the
engine starting button for approxima-
tely two seconds.
The regulations in force for breakdown
recovery must always be observed.Towing on a flatbed truck
Breakdown recovery must be perfor-
med on a flat surface under all circums-
tances except where the vehicle is im-
mobilised following a full discharge of
the traction battery. In the event of a
total energy loss, please see the fol-
lowing pages.