2018 RENAULT CAPTUR Owners Manual

5.35
Tighten towing hitch 4 fully: as much
as possible by hand at first, then finish
tightening it using the wheelbrace or,
depending on the vehicle, the lever.
Only use the towing eye 4 and the
wheelbrace located under the lug-
gage compartment carpet in the tool kit
(please refer to the information under
“Tools” in Section 5).
TOWING: breakdown recovery (2/2)
Only use the front 3 and rear 6 towing
points
(never use the drive shafts or any other
part of the vehicle)
These towing points may only be used
for towing: never use them for lifting the
vehicle directly or indirectly.Access to towing points
Front towing point 3
Unclip the cover 5 by sliding a flat tool
(or the key integrated in the RENAULT
card) under the cover.
Rear towing point 6
Unclip the flap 7 by inserting a flat-
blade screwdriver in the groove A.
When the engine is
stopped, steering and brak-
ing assistance are not op-
erational.Do not leave the tools unse-
cured inside the vehicle as
they may come loose under
braking.
6
74– Use a rigid towing bar.
If a rope or cable is used
(where the law allows this),
the vehicle being towed
must be able to brake.
– A vehicle must not be towed if it is not fit to be driven.
– Avoid accelerating or braking suddenly when towing, as this
may result in damage being
caused to the vehicle.
– In all cases, it is advisable not to exceed 15.5 mph (25 km/h).
– Do not push the vehicle if the steering column is locked.
5
4
3A

5.36
OPERATING FAULTS (1/6)
The following advice will enable you to carry out quick, temporary repai\
rs. For safety reasons you should always contact
an approved Dealer as soon as possible.
Using the RENAULT cardPOSSIBLE CAUSES WHAT TO DO
The RENAULT card does not lock or
unlock the doors. Card battery is flat.
Replace the battery or have it replaced.
You can still lock/unlock and start your ve-
hicle (refer to the information on “Locking/
unlocking the doors” in Section 1 and
“Starting/Stopping the engine” in
Section 2).
Use of appliances operating on the
same frequency as the card (mobile
phone, etc.). Stop using the equipment or use the in-
tegrated key (refer to the information on
“Locking, unlocking the opening elements”
in Section 1).
Vehicle located in a high electromag-
netic radiation zone.
Vehicle battery flat. Use the key integrated in the card (refer to
the information on “Locking, unlocking the
opening elements” in Section 1).
The vehicle is started. With the engine running, the card’s locking/
unlocking device is blocked. Turn off the ig-
nition.

5.37
OPERATING FAULTS (2/6)
The starter is activatedPOSSIBLE CAUSES WHAT TO DO
The instrument panel indicator lights are
weak or fail to light up and the starter
does not turn. Battery terminals not tight,
battery terminals discon-
nected or oxidised.Retighten or reconnect the terminals, or clean them if
they are oxidised.
Discharged battery or not
operational. Connect another battery to the faulty battery. Refer to
information on “Battery: troubleshooting” in Section 5
or replace the battery if necessary.
Do not push the vehicle if the steering column is
locked.
Faulty circuit. Consult an approved dealer.
The engine will not start. Starting conditions are not
fulfilled.Please refer to the information on “Starting, stopping
the engine” in Section 2.
The RENAULT “hands-free”
card does not work. Insert the card in the card reader in order to start the
engine.
Please refer to the information on “Starting, stopping
the engine” in Section 2.
The engine cannot be switched off. Card not detected. Insert the card in card reader.
Electronic fault. Press the starter button quickly five times.
The steering column remains locked. Steering wheel locked. Move the steering wheel while pressing the engine
start button (please refer to Section 2 “Starting, stop-
ping the engine”).
Faulty circuit. Consult an approved dealer.

5.38
OPERATING FAULTS (3/6)
On the roadPOSSIBLE CAUSESWHAT TO DO
Vibrations. Tyres not inflated to correct pres-
sures, incorrectly balanced or dam-
aged. Check the tyre pressures: if this is not the
problem, have them checked by an ap-
proved Dealer.
White smoke from the exhaust. In the diesel version, this is necessar-
ily a fault. Smoke may be caused by
particle filter regeneration. Please refer to the information on “Special
features of diesel versions” in Section 2.
Smoke under the bonnet. Short-circuit or cooling system leak. Stop, switch off the ignition, stand away
from the vehicle and contact an approved
dealer.
The oil pressure warning light comes
on: while cornering or braking The level is too low. Top up the engine oil level (refer to the in-
formation on “Engine oil level: topping up,
filling” in Section 4).
is slow to go out or remains lit
under acceleration Loss of oil pressure.
Stop the vehicle and contact an approved
Dealer.

5.39
OPERATING FAULTS (4/6)
On the roadPOSSIBLE CAUSESWHAT TO DO
Steering becomes heavy. Assistance overheating.
Fault with the electric assistance
motor.
Fault in the assistance system. Drive carefully at reduced speed, be aware
of the level of force in the steering wheel
needed to turn the wheels. Consult an ap-
proved dealer.
The engine is overheating. The cool-
ant temperature indicator is in the
warning zone and warning light
® comes on. Engine cooling fan not working. Stop the vehicle, switch off the engine and
contact an approved dealer.
Coolant leaks. Check the coolant reservoir: it should con- tain fluid. If there is no coolant, consult an
approved dealer as soon as possible.
Coolant boiling in the coolant reser-
voir. Mechanical fault: damaged cylinder
head gasket. Stop the engine.
Contact an approved dealer.
Radiator:
If there is a significant lack of coolant, remember that it must never b\
e topped up using cold coolant while
the engine is very warm. After any procedure on the vehicle which has involved even partial drain\
ing of the cooling
system, it must be refilled with a new mixture prepared in the correct p\
roportions. Reminder: only products approved
by our Technical Department may be used for this purpose.

5.40
OPERATING FAULTS (5/6)
Electrical equipmentPOSSIBLE CAUSESWHAT TO DO
The wipers do not work. Wiper blades stuck. Free the blades before using the wipers.
Faulty electrical circuit. Consult an approved dealer.
Fuse damaged. Replace the fuse or have it replaced; refer
to the information in the “Fuses” section.
The wiper does not stop. Faulty electrical controls.Consult an approved dealer.
Direction indicators flashing more
quickly. Blown bulb.
See information on “Headlights: changing
bulbs” or “Rear and side lights: changing
bulbs”.
The direction indicators do not work. Faulty electrical circuit or control. Consult an approved dealer. Fuse damaged.Replace the fuse or have it replaced; refer
to the information in the “Fuses” section.
The lights do not come on or go off. Faulty electrical circuit or control. Consult an approved dealer.
Fuse damaged.Replace the fuse or have it replaced; refer
to the information in the “Fuses” section.

5.41
OPERATING FAULTS (6/6)
Electrical equipmentPOSSIBLE CAUSESWHAT TO DO
Traces of condensation in the lights
and headlights. Traces of condensation may be a nat-
ural phenomenon caused by varia-
tions in temperature and humidity.
In this case, the traces will disappear
slowly once the lights are switched
on.
The front seat belt reminder light
comes on when the seat belts are
fastened. An object is stuck between the floor
and the seat and is disrupting the op-
eration of the sensor. Remove all objects from underneath the
front seats.

5.42