2018 Ram ProMaster ESP

This guide has been prepared to help you get quickly acquainted with your new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety messages, please consult your Owner’s Manual, Navigation/Uconnect manuals found on the website on the back c\
over and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on accessories
to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
RAM brand dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability can
be seriously impaired with blood alcohol levels far below the legal mini\
mum. If you are drinking, don’t
drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been drinking. Never drink a\
nd then drive.
IMPORTANT
Get warranty and other information online – you can review and print \
or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited warranties provided by FCA US LLC for your
vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable
link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada)
homepage and follow the instructions to select the applicable year, make and model of your vehicle.
This User Guide is intended to familiarize you with the important featur\
es of your vehicle. Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the
back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement
kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the
driver use extreme caution when using any device or feature that may tak\
e their attention off the road. Use of
any electrical devices, such as cellular telephones, computers, portable\
radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and coul\
d lead to a serious collision. Texting while driving is also dangerous and should never be done while the vehic\
le is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your
vehicle. Some states or provinces prohibit the use of cellular telephone\
s or texting while driving. It is always the driver’s responsibility to comply with all local laws.
3110991_18b_Ram_ProMaster_UG_070717.indd 27/7/17 10:05 AM

Congratulations on selecting your new FCA
US LLC vehicle. Be assured that it represents
precision workmanship, distinctive styling,
and high quality.
ALWAYS drive safely and pay attention to the
road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibil-
ity and assume all risks related to the use of
the features and applications in this vehicle.
Only use the features and applications when
it is safe to do so. Failure to do so may result
in an accident involving serious injury or
death.
This guide illustrates and describes the op-
eration of features and equipment that are
either standard or optional on this vehicle.
This guide may also include a description of
features and equipment that are no longer
available or were not ordered on this vehicle.
Please disregard any features and equipment
described in this guide that are not available
on this vehicle. FCA US LLC reserves the
right to make changes in design and specifi-
cations and/or make additions to or improve-ments to its products without imposing any
obligation upon itself to install them on prod-
ucts previously manufactured.
This User Guide has been prepared to help
you quickly become acquainted with the im-
portant features of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information.
For complete owner information, refer to your
Owner’s Manual at www.mopar.com/en-us/care/
owners-manual.html (U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for further information.
For your convenience,
the information contained on this site may
also be printed and saved for future refer-
ence.
FCA US LLC is committed to protecting our
environment and natural resources. By con-
verting from paper to electronic delivery for
the majority of the user information for your
vehicle, together we greatly reduce the de-
mand for tree-based products and lessen the
stress on our environment. When it comes to service, remember that your
authorized dealer knows your vehicle best,
has factory-trained technicians and genuine
MOPAR
®parts, and cares about your satis-
faction.
WELCOME FROM FCA US LLC
1

HOW TO USE THIS MANUAL
Essential Information
Each time direction instructions (left/right or
forwards/backwards) about the vehicle are
given, these must be intended as regarding
an occupant in the driver's seat. Special
cases not complying with this rule will be
properly specified in the text.
The figures in this User Guide are provided by
way of example only: this might imply that
some details of the image do not correspond
to the actual arrangement of your vehicle.
In addition, the User Guide has been con-
ceived considering vehicles with steering
wheel on the left side; it is therefore possible
that on vehicles with steering wheel on the
right side, the position or construction of
some controls is not exactly mirror-like with
respect to the figure.
To identify the chapter with the information
needed you can consult the index at the end
of this User Guide.Chapters can be rapidly identified with dedi-
cated graphic tabs, at the side of each odd
page. A few pages further there is a key for
getting to know the chapter order and the
relevant symbols in the tabs. There is anyway
a textual indication of the current chapter at
the side of each even page.
Symbols
Some vehicle components have colored la-
bels whose symbols indicate precautions to
be observed when using this component.
ROLLOVER WARNING
Utility vehicles have a significantly higher
rollover rate than other types of vehicles. This
vehicle has a higher ground clearance and a
higher center of gravity than many passenger
vehicles. It is capable of performing better in
a wide variety of off-road applications. Driven
in an unsafe manner, all vehicles can go out
of control. Because of the higher center of
gravity, if this vehicle is out of control it may
roll over while some other vehicles may not.
Do not attempt sharp turns, abrupt maneu-
vers, or other unsafe driving actions that can
cause loss of vehicle control. Failure to oper-
ate this vehicle safely may result in a colli-
sion, rollover of the vehicle, and severe or
fatal injury. Drive carefully.
Failure to use the driver and passenger seat
belts provided is a major cause of severe or
fatal injury. In fact, the U.S. government
notes that the universal use of existing seat
belts could cut the highway death toll by
10,000 or more each year and could reduce
disabling injuries by two million annually. In
a rollover crash, an unbelted person is signifi-
cantly more likely to die than a person wear-
ing a seat belt. Always buckle up.
Rollover Warning Label
HOW TO USE THIS MANUAL
2

Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
For maintenance procedures, refer to “Dealer
Service” in “Servicing And Maintenance” in
the Owner’s Manual at
www.mopar.com/en-us/
care/owners-manual.html (U.S. Residents) or
www.owners.mopar.ca (Canadian Residents).
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful inter- ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation. NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
• It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a colli-
sion, people riding in these areas are
more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of
your vehicle that is not equipped with
seats and seat belts. In a collision,
people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a
seat and using a seat belt properly.
Heated Seats — If Equipped
On some models, the front driver and passen-
ger seats may be equipped with heaters in
both the seat cushions and seatbacks. The
controls for the front heated seats are located
on the lower outboard side of the seat.
Push the switch once to turn on the heated
seats. Push the switch a second time to shut
the heating elements off.
Heated Seat Switch
13

NOTE:
Once a heat setting is selected, heat will be
felt within two to five minutes.
WARNING!
• Persons who are unable to feel pain tothe skin because of advanced age,
chronic illness, diabetes, spinal cord in-
jury, medication, alcohol use, exhaus-
tion or other physical condition must
exercise care when using the seat
heater. It may cause burns even at low
temperatures, especially if used for long
periods of time
• Do not place anything on the seat or
seatback that insulates against heat,
such as a blanket or cushion. This may
cause the seat heater to overheat. Sit-
ting in a seat that has been overheated
could cause serious burns due to the
increased surface temperature of the
seat.
Adjustable Armrests —
If Equipped
The seat adjustable armrest can be raised
and adjusted for height. Underneath the front
of the armrest is the adjuster wheel which will
adjust the height of the armrest up or down.
Turn the adjuster wheel to the right or left to
adjust the height of the armrest up or down.
HEAD RESTRAINTS
Head restraints are designed to reduce the
risk of injury by restricting head movement in
the event of a rear impact. Head restraints
should be adjusted so that the top of the head
restraint is located above the top of your ear.
WARNING!
• All occupants, including the driver,should not operate a vehicle or sit in a
vehicle’s seat until the head restraints
are placed in their proper positions in
order to minimize the risk of neck injury
in the event of a crash.
• Head restraints should never be ad-
justed while the vehicle is in motion.
Driving a vehicle with the head restraints
improperly adjusted or removed could
cause serious injury or death in the
event of a collision.
Adjuster Wheel
GETTING TO KNOW YOUR VEHICLE
14

Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, the clear-
ance lights and instrument panel lights are
also turned on. To turn off the headlights,
turn the end of the multifunction lever back
to the O (Off) position.
High Beam/Low Beam Select
Switch
Pull the multifunction lever toward you to
switch the headlights to high beam. Pull the
lever a second time to switch the headlights
back to low beam.
Parking Lights
These lights can only be turned on with igni-
tion key in the STOP position or removed, by
moving the end of the multifunction lever to
O (off) position and then to the headlight
position.The warning light telltale in the instrument
panel comes on. The lights stay on until the
next ignition cycle is performed.
Turn Signals
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster flash to show proper operation of the
front and rear turn signal lights.
NOTE:
If either light remains on and does not flash,
or there is a very fast flash rate, check for a
defective outside light bulb. If an indicator
fails to light when the lever is moved, it would
suggest that the indicator bulb is defective.
Lane Change Assist
Tap the lever up or down once, without mov-
ing beyond the detent, and the turn signal
(right or left) will flash five times then auto-
matically turn off.
INTERIOR LIGHTS
The courtesy lights, dome lights, and map
lights are mounted between the sun visors on
the overhead shelf. Each light is turned on by
pushing the corresponding switch.
The courtesy lights will turn on when you use
the key fob or manually from the driver door
cylinder to unlock the doors or open any door.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to
off once the ignition switch is turned to ON/
RUN from the OFF position.
WIPERS AND WASHERS
Front Wiper Operation
The windshield wiper/washer lever is located
on the right side of the steering column.
There are five different modes of operation
for the front windshield wipers. The wind-
shield wiper lever can be raised or lowered to
access the modes.
17

Yellow Warning Lights
— Vehicle Security Warning Light
This telltale will illuminate when the vehicle
security alarm system has detected an at-
tempt was made to break into the vehicle.
— Tire Pressure Monitoring System
(TPMS) Warning Light
The warning light switches on and a message
is displayed to indicate that the tire pressure
is lower than the recommended value and/or
that slow pressure loss is occurring. In these
cases, optimal tire duration and fuel con-
sumption may not be guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire in
sequence.
CAUTION!
Do not continue driving with one or more
flat tires as handling may be compro-
mised. Stop the vehicle, avoiding sharp
braking and steering. If a tire puncture
CAUTION!
occurs, repair immediately using the dedi-
cated tire repair kit and contact your au-
thorized dealer as soon as possible.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure la-
bel. (If your vehicle has tires of a different
size than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has
been equipped with a tire pressure monitor-
ing system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illu-
minates, you should stop and check your tires
as soon as possible, and inflate them to the
proper pressure. Driving on a significantly
under-inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread
life, and may affect the vehicle’s handling
and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver’s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined
with the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately one minute and then
remain continuously illuminated. This se-
quence will continue upon subsequent ve-
hicle start-ups as long as the malfunction
exists. When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of replace-
ment or alternate tires or wheels on the ve-
37

Green Indicator Lights
— Turn Signal Indicator Lights
When the left or right turn signal is activated,
the turn signal indicator will flash indepen-
dently and the corresponding exterior turn
signal lamps will flash. Turn signals can be
activated when the multifunction lever is
moved down (left) or up (right).
NOTE:
• A continuous chime will sound if the ve-hicle is driven more than 1 mile (1.6 km)
with either turn signal on.
• Check for an inoperative outside light bulb if either indicator flashes at a rapid rate.
— Front Fog Indicator Light —
If Equipped
This indicator will illuminate when the front
fog lights are on.
— Park/Headlight On Indicator Light
This indicator will illuminate when the park
lights or headlights are turned on.
— Cruise Control SET Indicator Light
— If Equipped
This light will turn on when the speed control
is set to the desired speed. Refer to “Speed
Control” in “Starting And Operating” for fur-
ther information.
Blue Indicator Lights
— High Beam Indicator Light
This indicator shows that the high beam
headlights are on. With the low beams acti-
vated, push the multifunction lever forward
(toward the front of the vehicle) to turn on the
high beams. Pull the multifunction lever rear-
ward (toward the rear of the vehicle) to turn
off the high beams. If the high beams are off,
pull the lever toward you for a temporary high
beam on, "flash to pass" scenario.
41