2018 Ram ProMaster tow

NOTE:
Passengers should not remain in the vehicle
when the vehicle is being jacked.
Jacking Instructions
WARNING!
Carefully follow these tire changing warn-
ings to help prevent personal injury or
damage to your vehicle:
• Always park on a firm, level surface asfar from the edge of the roadway as
possible before raising the vehicle.
WARNING!
• Turn on the Hazard Warning flashers.
• Block the wheel diagonally opposite thewheel to be raised.
• Set the parking brake firmly and set an
automatic transmission in PARK; a
manual transmission in REVERSE.
• Never start or run the engine with the
vehicle on a jack.
• Do not let anyone sit in the vehicle when
it is on a jack.
• Do not get under the vehicle when it is
on a jack. If you need to get under a
raised vehicle, take it to a service center
where it can be raised on a lift.
• Only use the jack in the positions indi-
cated and for lifting this vehicle during a
tire change.
• If working on or near a roadway, be
extremely careful of motor traffic.
• To assure that spare tires, flat or in-
flated, are securely stowed, spares must
be stowed with the valve stem facing the
ground.
CAUTION!
Do not attempt to raise the vehicle by
jacking on locations other than those indi-
cated in the Jacking Instructions for this
vehicle.
Wheel Blocked
Jack Warning Label
IN CASE OF EMERGENCY
112

CAUTION!
Be sure to mount the spare tire with the
valve stem facing outward. The vehicle
could be damaged if the spare tire is
mounted incorrectly.NOTE:
Do not install the wheel cover on the spare
tire.
7. Lower the vehicle by turning the jack screw to the left.
8. Refer to “Wheel And Tire Torque Specifi- cations” in “Technical Specifications” for
proper wheel lug bolt torque.
9. Lower the jack to its fully-closed position.
10. Stow the damaged wheel/spare tire with the cable and wheel spacer before driv-
ing the vehicle.
11. Install the winch extension and rotate the
wrench handle clockwise until the winch
mechanism operator hears “3 clicks” from
the device to indicate the wheel is properly
stowed under the vehicle. 12. Stow the jack, jack handle and winch
handle tools back in the storage
compartment.
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the
jack parts and the spare tire in the places
provided. Have the deflated (flat) tire re-
paired or replaced immediately.
13. Check the spare tire pressure as soon as possible. Correct the tire pressure, as
required.
For vehicles with aluminum wheels:
The center cap must be pushed out from the
rear to install the retainer and stow the tire.
Wheel Covers
CAUTION!
Use a back-and-forth motion to remove the
hub cap. Do not use a twisting motion when
removing the hub cap, damage to the hub
cap finish may occur.
The wheel covers on the vehicle are held in
place by the wheel lug bolts and can be
removed after the wheel lug bolts are taken
off.
JUMP STARTING
If your vehicle has a discharged battery, it can
be jump started using a set of jumper cables
and a battery in another vehicle or by using a
portable battery booster pack. Jump starting
can be dangerous if done improperly, so
please follow the procedures in this section
carefully.
NOTE:
When using a portable battery booster pack,
follow the manufacturer’s operating instruc-
tions and precautions.
115

TOWING A DISABLED VEHICLE
This section describes procedures for towing
a disabled vehicle using a commercial towing
service.
Towing Condition Wheels OFF The GroundALL Models
Flat Tow NONEIf transmission is operable:
• Transmission in
NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly Tow Rear
Front OK
Flatbed ALL
BEST METHOD
Proper towing or lifting equipment is required
to prevent damage to your vehicle. Use only
tow bars and other equipment designed for
this purpose, following equipment manufac-
turer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing
device to main structural members of the
vehicle, not to bumpers or associated brack-
ets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.NOTE:
For vehicles equipped with diesel engine and
electric park brake, see important informa-
tion under “Automated Manual Transmis-
sion.”
If the key fob is unavailable or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the automatic transmission out of
PARK for towing.CAUTION!
• Do not use sling type equipment when
towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed
truck, do not attach to front or rear
suspension components. Damage to
your vehicle may result from improper
towing.
121

Automatic Transmission
The manufacturer recommends towing your
vehicle with all four wheelsOFFthe ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) un-
der the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the
vehicle must be towed faster than 25 mph
(40 km/h) or farther than 15 miles (24 km),
tow with the front wheels OFFthe ground
(using a flatbed truck, or wheel lift equip-
ment with the front wheels raised).
CAUTION!
• Towing faster than 25 mph (40 km/h) or farther than 15 miles (24 km) with front
wheels on the ground can cause severe
transmission damage. Damage from im-
proper towing is not covered under the
New Vehicle Limited Warranty.
• Towing this vehicle in violation of the
above requirements can cause severe
transmission damage. Damage from im-
proper towing is not covered under the
New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System. Please refer to “Occupant Restraint Sys-
tems” in “Safety” for further information on
the Enhanced Accident Response System
(EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
under certain crash or near crash-like situa-
tions, such as an air bag deployment or hit-
ting a road obstacle.
Please refer to “Occupant Restraint Sys-
tems” in “Safety” for further information on
the Event Data Recorder (EDR).
IN CASE OF EMERGENCY
122

SCHEDULED SERVICING — GASOLINE
ENGINE
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
indicator system will remind you that it is
time to take your vehicle in for scheduled
maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate in
the instrument cluster. This means that ser-
vice is required for your vehicle. Operating
conditions such as frequent short-trips,
trailer tow, and extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed. Se-
vere Operating Conditions can cause the
change oil message to illuminate as early as
3,500 miles (5,600 km) since last reset.
Have your vehicle serviced as soon as pos-
sible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change
indicator message after completing the sched-
uled oil change. If a scheduled oil change is
performed by someone other than your autho-
rized dealer, the message can be reset byreferring to the steps described under “Instru-
ment Cluster Display” in “Getting To Know
Your Instrument Panel” in your Owner’s
Manual on
www.ramtrucks.com/en/owners/
manuals for further information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
twelve months or 350 hours of engine run
time, whichever comes first. The 350 hours
of engine run or idle time is generally only a
concern for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles
(6,500 km) or 350 hours of engine run time
if the vehicle is operated in a dusty and off
road environment or is operated predomi-
nately at idle or only very low engine RPM’s.
This type of vehicle use is considered Severe
Duty. Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look
for unusual wear or damage
• Check the fluid levels of the coolant reser- voir, brake master cylinder, and power
steering and fill as needed
• Check function of all interior and exterior lights
SERVICING AND MAINTENANCE
124

Heavy Duty Use Of The Vehicle
Change engine oil at 4,000 miles (6,500 km)
or 350 hours of engine run time if the vehicle
is operated in a dusty and off road environ-
ment or is operated predominately at idle or
only very low engine RPM’s. This type of
vehicle use is considered Severe Duty.
SCHEDULED MAINTENANCE — DIESEL
ENGINE
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
indicator system will remind you that it is
time to take your vehicle in for scheduled
maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate in
the instrument cluster. This means that ser-
vice is required for your vehicle. Operating
conditions such as frequent short-trips,
trailer tow, and extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed. Se-
vere Operating Conditions can cause the
change oil message to illuminate as early as3,500 miles (5,600 km) since last reset.
Have your vehicle serviced as soon as pos-
sible, within the next 500 miles (805 km).
NOTE:
Under no circumstances should oil change
intervals exceed 18,500 miles (29,773 km)
or twelve months, whichever comes first.
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look
for unusual wear or damage
• Check the fluid levels of the coolant reser- voir, brake master cylinder, and power
steering, and fill as needed
• Check function of all interior and exterior lights
Maintenance Plan — Diesel Fuel
Up To B5 Biodiesel
Required Maintenance Intervals.
Refer to the maintenance schedules on the
following page for the required maintenance
intervals.
At Every Oil Change Interval As Indicated By The Oil Change Indicator System:
• Change oil and filter.
• Rotate the tires. Rotate at the first sign of
irregular wear, even if it occurs before your
next scheduled service.
• Inspect battery and clean and tighten ter- minals as required.
• Inspect brake pads, rotors, hoses and park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or off-road conditions.
SERVICING AND MAINTENANCE
128

To determine the maximum loading condi-
tions of your vehicle, locate the statement
“The combined weight of occupants and
cargo should never exceed XXX kg or XXX lbs”
on the Tire and Loading Information placard.
The combined weight of occupants, cargo/
luggage and trailer tongue weight (if appli-
cable) should never exceed the weight refer-
enced here.
Steps For Determining Correct Load
Limit—
(1) Locate the statement “The com-
bined weight of occupants and cargo
should never exceed XXX kg or
XXX lbs.” on your vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of
the driver and passengers from XXX kg
or XXX lbs.(4) The resulting figure equals the
available amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lbs. and there
will be five 150 lb passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and lug-
gage load capacity calculated in Step
4.
(6) If your vehicle will be towing a
trailer, load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and lug-
gage load capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg
and there will be five 68 kg passengers in
your vehicle, the amount of available cargo
and luggage load capacity is 295 kg (635-
340 (5x68) = 295 kg) as shown in step 4.
NOTE:
• If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. The following table shows ex-
amples on how to calculate total load,
cargo/luggage, and towing capacities of
your vehicle with varying seating configura-
tions and number and size of occupants.
This table is for illustration purposes only
and may not be accurate for the seating and
load carry capacity of your vehicle.
SERVICING AND MAINTENANCE
140

Radial Ply Tires
WARNING!
Combining radial ply tires with other types
of tires on your vehicle will cause your
vehicle to handle poorly. The instability
could cause a collision. Always use radial
ply tires in sets of four. Never combine
them with other types of tires.
Tire Repair
If your tire becomes damaged, it may be
repaired if it meets the following criteria:
• The tire has not been driven on when flat.
• The damage is only on the tread section of your tire (sidewall damage is not repair-
able).
• The puncture is no greater thana¼ofan inch (6 mm).
Consult an authorized tire dealer for tire re-
pairs and additional information. Damaged Run Flat tires, or Run Flat tires that
have experienced a loss of pressure should be
replaced immediately with another Run Flat
tire of identical size and service description
(Load Index and Speed Symbol).
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after
a rapid loss of inflation pressure. This rapid
loss of inflation is referred to as the Run Flat
mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi
(96 kPa). Once a Run Flat tire reaches the
run flat mode it has limited driving capabili-
ties and needs to be replaced immediately. A
Run Flat tire is not repairable.
It is not recommended driving a vehicle
loaded at full capacity or to tow a trailer while
a tire is in the run flat mode.
See the tire pressure monitoring section for
more information.
Tire Spinning
When stuck in mud, sand, snow, or ice con-
ditions, do not spin your vehicle's wheels
above 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In
Case Of Emergency” for further information.
WARNING!
Fast spinning tires can be dangerous.
Forces generated by excessive wheel
speeds may cause tire damage or failure. A
tire could explode and injure someone. Do
not spin your vehicle's wheels faster than
30 mph (48 km/h) for more than 30 sec-
onds continuously when you are stuck,
and do not let anyone near a spinning
wheel, no matter what the speed.
SERVICING AND MAINTENANCE
144