GETTING TO KNOW YOUR VEHICLE
KEYS......................12
KeyFob.....................12
SEATS .....................13
Heated Seats — If Equipped ........13
Adjustable Armrests — If Equipped ....14
HEAD RESTRAINTS..............14
Front Head Restraint Adjustment .....15
Front Head Restraint Removal .......15
STEERING WHEEL..............16
Telescoping Steering Column .......16
EXTERIOR LIGHTS..............16
Multifunction Lever ..............16
Headlights ...................17
High Beam/Low Beam Select Switch . . .17
Parking Lights .................17
Turn Signals ..................17
Lane Change Assist .............17
INTERIOR LIGHTS...............17
WIPERS AND WASHERS ..........17
Front Wiper Operation............17
CLIMATE CONTROLS.............19
Manual Climate Control Overview .....19
Climate Control Functions ..........22
Operating Tips .................23
HOOD......................24
Opening .....................24
Closing .....................24
INTERNAL EQUIPMENT ...........25
Power Outlets.................25
GETTING TO KNOW YOUR VEHICLE
11
Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, the clear-
ance lights and instrument panel lights are
also turned on. To turn off the headlights,
turn the end of the multifunction lever back
to the O (Off) position.
High Beam/Low Beam Select
Switch
Pull the multifunction lever toward you to
switch the headlights to high beam. Pull the
lever a second time to switch the headlights
back to low beam.
Parking Lights
These lights can only be turned on with igni-
tion key in the STOP position or removed, by
moving the end of the multifunction lever to
O (off) position and then to the headlight
position.The warning light telltale in the instrument
panel comes on. The lights stay on until the
next ignition cycle is performed.
Turn Signals
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster flash to show proper operation of the
front and rear turn signal lights.
NOTE:
If either light remains on and does not flash,
or there is a very fast flash rate, check for a
defective outside light bulb. If an indicator
fails to light when the lever is moved, it would
suggest that the indicator bulb is defective.
Lane Change Assist
Tap the lever up or down once, without mov-
ing beyond the detent, and the turn signal
(right or left) will flash five times then auto-
matically turn off.
INTERIOR LIGHTS
The courtesy lights, dome lights, and map
lights are mounted between the sun visors on
the overhead shelf. Each light is turned on by
pushing the corresponding switch.
The courtesy lights will turn on when you use
the key fob or manually from the driver door
cylinder to unlock the doors or open any door.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to
off once the ignition switch is turned to ON/
RUN from the OFF position.
WIPERS AND WASHERS
Front Wiper Operation
The windshield wiper/washer lever is located
on the right side of the steering column.
There are five different modes of operation
for the front windshield wipers. The wind-
shield wiper lever can be raised or lowered to
access the modes.
17
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off
safety switch. In the event of an accident, if
the communication network remains intact,
and the power remains intact, depending on
the nature of the event, the Fuel Cut Off
Switch may perform the following functions:
• Cut off fuel to the engine and turn off theengine.
• Flash hazard lights as long as the battery has power or until the hazard light button is
pressed. The hazard lights can be deacti-
vated by pressing the hazard light button.
• Turn on the interior lights, which remain on as long as the battery has power.
• Unlock the power door locks. NOTE:
After an accident, remember to cycle the
ignition to the STOP (OFF/LOCK) position
and remove the key from the ignition switch
to avoid draining the battery. Carefully check
the vehicle for fuel leaks in the engine com-
partment and on the ground near the engine
compartment and fuel tank before resetting
the system and starting the engine. If there
are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the Fuel Cut Off Switch by
following the procedure described below.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after
an event push the “A” Button located under-
neath the instrument panel on the passenger
side.WARNING!
If, after an accident, you smell fuel or see
leaks from the fuel system, do not reset
the Fuel Cut Off Switch to avoid the risk of
fire. Before resetting the Fuel Cut Off
Switch, carefully check for fuel leaks or
damage to the vehicle electrical devices
(e.g. headlights).
Fuel Cut Off Switch
SAFETY
62
Interior Fuses
The interior fuse panel is part of the Body
Control Module (BCM) and is located on the
driver's side under the instrument panel.
CavityMini Fuse Description
F31 5 Amp BeigeINT/A
F34 7.5 Amp Brown Clearance Lights
F36 15 Amp Blue+30 (ACM – TPCU – RRM – DLC)
F37 5 Amp BeigeINT (BRAKE NO – IPC)
F38 15 Amp BlueCentral Locking
F42 5 Amp BeigeINT (BSM – SAS – BRAKE NC)
F43 20 Amp YellowBi-Directional Washer Pump
F47 20 Amp YellowDriver Power Window
F48 20 Amp YellowPassenger Power Window
F49 5 Amp BeigeINT (PAM – CCS – RRM – ECM)
F50 7.5 Amp Brown INT (ORC)
F51 5 Amp BeigeINT (REAR CAMERA-AUX)
F53 5 Amp Beige+30 (IPC)
F90 7.5 Amp Brown Left High Beam
F93 7.5 Amp Brown Right Fog Lamp
IN CASE OF EMERGENCY
106
SCHEDULED SERVICING — GASOLINE
ENGINE
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
indicator system will remind you that it is
time to take your vehicle in for scheduled
maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate in
the instrument cluster. This means that ser-
vice is required for your vehicle. Operating
conditions such as frequent short-trips,
trailer tow, and extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed. Se-
vere Operating Conditions can cause the
change oil message to illuminate as early as
3,500 miles (5,600 km) since last reset.
Have your vehicle serviced as soon as pos-
sible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change
indicator message after completing the sched-
uled oil change. If a scheduled oil change is
performed by someone other than your autho-
rized dealer, the message can be reset byreferring to the steps described under “Instru-
ment Cluster Display” in “Getting To Know
Your Instrument Panel” in your Owner’s
Manual on
www.ramtrucks.com/en/owners/
manuals for further information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
twelve months or 350 hours of engine run
time, whichever comes first. The 350 hours
of engine run or idle time is generally only a
concern for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles
(6,500 km) or 350 hours of engine run time
if the vehicle is operated in a dusty and off
road environment or is operated predomi-
nately at idle or only very low engine RPM’s.
This type of vehicle use is considered Severe
Duty. Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look
for unusual wear or damage
• Check the fluid levels of the coolant reser- voir, brake master cylinder, and power
steering and fill as needed
• Check function of all interior and exterior lights
SERVICING AND MAINTENANCE
124
Heavy Duty Use Of The Vehicle
Change engine oil at 4,000 miles (6,500 km)
or 350 hours of engine run time if the vehicle
is operated in a dusty and off road environ-
ment or is operated predominately at idle or
only very low engine RPM’s. This type of
vehicle use is considered Severe Duty.
SCHEDULED MAINTENANCE — DIESEL
ENGINE
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
indicator system will remind you that it is
time to take your vehicle in for scheduled
maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate in
the instrument cluster. This means that ser-
vice is required for your vehicle. Operating
conditions such as frequent short-trips,
trailer tow, and extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed. Se-
vere Operating Conditions can cause the
change oil message to illuminate as early as3,500 miles (5,600 km) since last reset.
Have your vehicle serviced as soon as pos-
sible, within the next 500 miles (805 km).
NOTE:
Under no circumstances should oil change
intervals exceed 18,500 miles (29,773 km)
or twelve months, whichever comes first.
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look
for unusual wear or damage
• Check the fluid levels of the coolant reser- voir, brake master cylinder, and power
steering, and fill as needed
• Check function of all interior and exterior lights
Maintenance Plan — Diesel Fuel
Up To B5 Biodiesel
Required Maintenance Intervals.
Refer to the maintenance schedules on the
following page for the required maintenance
intervals.
At Every Oil Change Interval As Indicated By The Oil Change Indicator System:
• Change oil and filter.
• Rotate the tires. Rotate at the first sign of
irregular wear, even if it occurs before your
next scheduled service.
• Inspect battery and clean and tighten ter- minals as required.
• Inspect brake pads, rotors, hoses and park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or off-road conditions.
SERVICING AND MAINTENANCE
128
MOPAR ACCESSORIES
Authentic Accessories By Mopar
In choosing Authentic Accessories you gain
far more than expressive style, premium pro-
tection, or extreme entertainment, you also
benefit from enhancing your vehicle with
accessories that have been thoroughly tested
and factory-approved.
The following highlights just some of the
many Authentic Ram Accessories by Mopar
featuring a fit, finish, and functionality spe-
cifically for your Ram Promaster:EXTERIOR:
• Splash Guards
• Hitch Receiver
• Side Window Air Deflectors
• 7/4 Way Trailer Tow Wiring Harness
INTERIOR:
• B-Pillar Grab Handle
• D-Pillar Grab Handle
• All-Weather Floor Mats
• Premium Carpet Floor Mats
• Cargo Compartment Floor Liner
• DOT Certified Emergency Roadside Kit ELECTRONICS:
• Fog Lights
• Remote Start
• Back Up Camera
• Hands Free Bluetooth
• Mopar Connect (WiFi)
• Cargo Compartment LED Lighting
• Electronic Vehicle Tracking System
For the full line of Authentic Ram Accesso-
ries by Mopar, visit your local dealership or
online at mopar.com for U.S. residents and
mopar.ca for Canadian residents.
NOTE:
All parts are subject to availability.
TECHNICAL SPECIFICATIONS
160