2018 Ram ProMaster towing

Towing The Vehicle
NOTE:
• The information in this section is for Auto-mated Manual Transmission (Diesel En-
gine) models ONLY. DO NOT flat tow any
model with a gasoline engine. Gasoline
engine models MUST be towed with front
wheels OFF the ground. See "Recreational
Towing" for additional information.
• For vehicles equipped with Electric Park Brake, you must ensure that the Auto Park
Brake feature is disabled before being
towed, to avoid inadvertent Electric Park
Brake engagement. The Auto Park Brake
feature can be temporarily disabled by
holding the park brake switch in the off
position while turning the ignition key from
ON/RUN to “OFF”.
• Vehicles with a discharged battery or total electrical failure when the Electric Park
Brake (EPB) is engaged, will need a wheel
dolly or jack to raise the rear wheels off the
ground when moving the vehicle onto a
flatbed. • The manufacturer recommends towing your
vehicle with all four wheels OFFthe ground
using a flatbed.
• Automated Manual transmission vehicles can also be flat towed (all four wheels on
the ground) with the transmission in NEU-
TRAL. Ensure the transmission is in NEU-
TRAL (N) (by checking that the vehicle
moves when pushed) and tow in the same
way as a normal vehicle with a manual
transmission.
If it is not possible to shift the transmission to
NEUTRAL (N), do not flat tow the vehicle and
contact your authorized dealer.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode. NOTE:
For vehicles equipped with Electric Park
Brake the SafeHold feature will engage the
Electric Park Brake whenever the driver's
door is opened (if the ignition is ON and the
brake pedal is released). If you are towing
this vehicle with the ignition in the ON/RUN
position, you must manually disable the Elec-
tric Park Brake each time the driver's door is
opened, by pressing the brake pedal and then
releasing the EPB.
CAUTION!
• DO NOT flat tow any disabled vehicle if
condition is related to the clutch,
transmission or driveline. Additional
damage to the drivetrain could result.
• Towing this vehicle in violation of the
above requirements can cause severe
engine, transmission, or drivetrain
damage. Damage from improper tow-
ing is not covered under the New Ve-
hicle Limited Warranty.
• Ensure that the electric park brake (if
equipped) is released, and remains re-
leased, while being towed.STARTING AND OPERATING
88

CAUTION!
• When DEF is spilled, clean the areaimmediately with water and use an ab-
sorbent material to soak up the spills on
the ground.
• Do not attempt to start your engine if DEF is accidentally added to the diesel
fuel tank as it can result in severe dam-
age to your engine, including but not
limited to failure of the fuel pump and
injectors.
• Never add anything other than DEF to the tank – especially any form of hydro-
carbon such as diesel fuel, fuel system
additives, gasoline, or any other
petroleum-based product. Even a very
small amount of these, less than
100 parts per million or less than 1 oz.
per 78 gallons (295 liters) will contami-
nate the entire DEF system and will
require replacement. If owners use a
container, funnel or nozzle when refilling
the tank, it should either be new or one
that is has only been used for adding
DEF. Mopar provides an attachable
nozzle with its DEF for this purpose. 3. Stop filling the DEF tank immediately
when any of the following happen:
• DEF stops flowing from the fill bottle into the DEF tank.
• DEF splashes out the filler neck.
• DEF pump nozzle automatically shuts off.
4. Reinstall cap onto DEF filler neck.
Filling The Def Tank In Cold Climates
Since DEF will begin to freeze at 12°F
(-11°C), your vehicle is equipped with an
automatic DEF heating system. This allows
the DEF injection system to operate properly
at temperatures below 12°F (-11°C). If your
vehicle is not in operation for an extended
period of time with temperatures below 12°F
(-11°C), the DEF in the tank may freeze. If
the tank is overfilled and freezes, it could be
damaged. Therefore, do not overfill the DEF
tank.
Extra care should be taken when filling with
portable containers to avoid overfilling.
TRAILER TOWING
Trailer Towing Weights (Maximum
Trailer Weight Ratings)
NOTE:
For trailer towing information (maximum
trailer weight ratings) refer to the following
website addresses:
• ramtrucks.com/en/towing_guide/
• ramtruck.ca (Canada)
• rambodybuilder.com
95

RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing ConditionWheels OFF the Ground Gasoline Engine All Models Diesel Engine All Models
Flat Tow NONENOT ALLOWED
Trans InNEUTRAL
Dolly Tow Front
OKOK
Rear NOT ALLOWED
Trans InNEUTRAL
On Trailer ALLOKOK
NOTE:
When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional
details.
NOTE:
For vehicles equipped with diesel engine and
electric park brake, see important informa-
tion under “Automated Manual Transmis-
sion”.STARTING AND OPERATING
96

Recreational Towing — Gasoline
Engine All Models
Recreational towing is allowedONLYif the
front wheels are OFFthe ground. This may be
accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this proce-
dure:
1. Properly secure the dolly to the tow ve- hicle, following the dolly manufacturer's
instructions.
2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer's
instructions.
5. Release the parking brake.
CAUTION!
• DO NOT flat tow this vehicle. Damage to the drivetrain will result. If this vehicle
requires towing, make sure the drive
wheels are OFF the ground.
• Towing this vehicle in violation of the
above requirements can cause severe
transmission damage. Damage from im-
proper towing is not covered under the
New Vehicle Limited Warranty.
Recreational Towing —
Diesel Engine All Models
NOTE:
Automated Manual transmission (diesel) ve-
hicles can also be flat towed (all four wheels
on the ground) with the transmission in NEU-
TRAL. Ensure the transmission is in neutral
(N) (by checking that the vehicle moves when
pushed) and tow in the same way as a normal
vehicle with a manual transmission.
97

IN CASE OF EMERGENCY
BULB REPLACEMENT...........100
Replacement Bulbs............100
FUSES.................... .102
Underhood Fuses..............103
Interior Fuses ................106
Right Central Pillar Fuses .........107
JACKING AND TIRE CHANGING .....108
Jack Location................108
Spare Tire Removal .............109
Preparations For Jacking .........111
Jacking Instructions .............112
Wheel Covers ................115
JUMP STARTING ..............115
Preparations For Jump Start ........116
Jump Starting Procedure .........117
Battery Location ..............118
IF YOUR ENGINE OVERHEATS ......118
GEAR SELECTOR OVERRIDE
(GASOLINE ENGINE ONLY) ........119
FREEING A STUCK VEHICLE .......119
TOWING A DISABLED VEHICLE .....121
Automatic Transmission..........122
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)...............122
EVENT DATA RECORDER (EDR) ......122
IN CASE OF EMERGENCY
99

TOWING A DISABLED VEHICLE
This section describes procedures for towing
a disabled vehicle using a commercial towing
service.
Towing Condition Wheels OFF The GroundALL Models
Flat Tow NONEIf transmission is operable:
• Transmission in
NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly Tow Rear
Front OK
Flatbed ALL
BEST METHOD
Proper towing or lifting equipment is required
to prevent damage to your vehicle. Use only
tow bars and other equipment designed for
this purpose, following equipment manufac-
turer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing
device to main structural members of the
vehicle, not to bumpers or associated brack-
ets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.NOTE:
For vehicles equipped with diesel engine and
electric park brake, see important informa-
tion under “Automated Manual Transmis-
sion.”
If the key fob is unavailable or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the automatic transmission out of
PARK for towing.CAUTION!
• Do not use sling type equipment when
towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed
truck, do not attach to front or rear
suspension components. Damage to
your vehicle may result from improper
towing.
121

Automatic Transmission
The manufacturer recommends towing your
vehicle with all four wheelsOFFthe ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) un-
der the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the
vehicle must be towed faster than 25 mph
(40 km/h) or farther than 15 miles (24 km),
tow with the front wheels OFFthe ground
(using a flatbed truck, or wheel lift equip-
ment with the front wheels raised).
CAUTION!
• Towing faster than 25 mph (40 km/h) or farther than 15 miles (24 km) with front
wheels on the ground can cause severe
transmission damage. Damage from im-
proper towing is not covered under the
New Vehicle Limited Warranty.
• Towing this vehicle in violation of the
above requirements can cause severe
transmission damage. Damage from im-
proper towing is not covered under the
New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System. Please refer to “Occupant Restraint Sys-
tems” in “Safety” for further information on
the Enhanced Accident Response System
(EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
under certain crash or near crash-like situa-
tions, such as an air bag deployment or hit-
ting a road obstacle.
Please refer to “Occupant Restraint Sys-
tems” in “Safety” for further information on
the Event Data Recorder (EDR).
IN CASE OF EMERGENCY
122

To determine the maximum loading condi-
tions of your vehicle, locate the statement
“The combined weight of occupants and
cargo should never exceed XXX kg or XXX lbs”
on the Tire and Loading Information placard.
The combined weight of occupants, cargo/
luggage and trailer tongue weight (if appli-
cable) should never exceed the weight refer-
enced here.
Steps For Determining Correct Load
Limit—
(1) Locate the statement “The com-
bined weight of occupants and cargo
should never exceed XXX kg or
XXX lbs.” on your vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of
the driver and passengers from XXX kg
or XXX lbs.(4) The resulting figure equals the
available amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lbs. and there
will be five 150 lb passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and lug-
gage load capacity calculated in Step
4.
(6) If your vehicle will be towing a
trailer, load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and lug-
gage load capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg
and there will be five 68 kg passengers in
your vehicle, the amount of available cargo
and luggage load capacity is 295 kg (635-
340 (5x68) = 295 kg) as shown in step 4.
NOTE:
• If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. The following table shows ex-
amples on how to calculate total load,
cargo/luggage, and towing capacities of
your vehicle with varying seating configura-
tions and number and size of occupants.
This table is for illustration purposes only
and may not be accurate for the seating and
load carry capacity of your vehicle.
SERVICING AND MAINTENANCE
140