On 3500 models with dual rear wheels
(DRW), you must first remove the hub caps.
The jack handle driver has a hook at one end
that will fit in the pull off notch of the rear
hub caps. Position the hook and pull straight
out on the ratchet firmly. The hub cap should
pop off. The wheel skins can now be re-
moved. For the front hub cap, use the flat
blade on the end of the lug wrench to pull the
caps off. The wheel skin can now be removed.
CAUTION!
• Use a pulling motion to remove the hubcap. Do not use a twisting motion when
removing the hub cap, damage to the
hub cap; finish may occur.
• The rear hub caps on the dual rear wheel
has two pull off notches. Make sure that
the hook of the jack handle driver is
located squarely in the cap notch before
attempting to pull off.
You must use the flat end of the lug wrench to
pull off the wheel skins. Locate the hub cap
pull notches (2 notches on each cap). Insert the flat tip completely and using a back and
forth motion, loosen the wheel skin. Repeat
this procedure around the tire until the skin
pops off.
Replace the wheel skins first using a rubber
mallet. When replacing the hub caps, tilt the
cap retainer over the lug nut bolt circle and
strike the high side down with a rubber mal-
let. Be sure that the hub caps and wheel
skins are firmly seated around the wheel.
JUMP STARTING
If your vehicle has a discharged battery, it can
be jump started using a set of jumper cables
and a battery in another vehicle, or by using a
portable battery booster pack. Jump starting
can be dangerous if done improperly, so
please follow the procedures in this section
carefully.
WARNING!
Do not attempt jump starting if the battery
is frozen. It could rupture or explode and
cause personal injury.
CAUTION!
Do not use a portable battery booster pack
or any other booster source with a system
voltage greater than 12 Volts or damage to
the battery, starter motor, alternator or
electrical system may occur.
NOTE:
When using a portable battery booster pack,
follow the manufacturer's operating instruc-
tions and precautions.
Preparations For Jump Start
The battery in your vehicle is located in the
front of the engine compartment, behind the
left headlight assembly.
IN CASE OF EMERGENCY
164
NOTE:
The positive battery post may be covered with
a protective cap if equipped. Lift up on the
cap to gain access to the positive battery
post. Do not jump off fuses. Only jump di-
rectly off positive post which has a positive
(+)symbol on or around the post.
WARNING!
• Take care to avoid the radiator cooling
fan whenever the hood is raised. It can
start anytime the ignition switch is ON.
You can be injured by moving fan blades.
• Remove any metal jewelry such as rings,
watch bands and bracelets that could
make an inadvertent electrical contact.
You could be seriously injured.
• Batteries contain sulfuric acid that can
burn your skin or eyes and generate
hydrogen gas which is flammable and
explosive. Keep open flames or sparks
away from the battery.
1. Apply the parking brake, shift the auto- matic transmission into PARK and turn
the ignition to LOCK.
2. Turn off the heater, radio, and all unnec- essary electrical accessories.
3. If using another vehicle to jump start the battery, park the vehicle within the jumper
cables reach, apply the parking brake and
make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other
as this could establish a ground connec-
tion and personal injury could result.
Jump Starting Procedure
WARNING!
Failure to follow this jump starting proce-
dure could result in personal injury or
property damage due to battery explosion.
CAUTION!
Failure to follow these procedures could
result in damage to the charging system of
the booster vehicle or the discharged ve-
hicle.
Connecting The Jumper Cables
1. Connect the positive (+)end of the jumper
cable to the positive (+)post of the dis-
charged vehicle.
Positive Jumping Location
165
NOTE:
Do not jump off fuses. Only jump directly off
positive post.
2. Connect the opposite end of the positive (+) jumper cable to the positive (+)post of
the booster battery.
3. Connect the negative (-)end of the jumper
cable to the negative (-)post of the
booster battery.
4. Connect the opposite end of the negative (-)jumper cable to a good engine ground
(exposed metal part of the discharged
vehicle’s engine) away from the battery
and the fuel injection system.
WARNING!
Do not connect the jumper cable to the
negative (-) post of the discharged battery.
The resulting electrical spark could cause
the battery to explode and could result in
personal injury. Only use the specific
ground point, do not use any other exposed
metal parts. 5. Start the engine in the vehicle that has
the booster battery, let the engine idle a
few minutes, and then start the engine in
the vehicle with the discharged battery.
CAUTION!
Do not connect jumper cable to any of the
fuses on the positive battery terminal. The
resulting electrical current will blow the
fuse.
6. Once the engine is started, remove the jumper cables in the reverse sequence:
Disconnecting The Jumper Cables
1. Disconnect the negative (-)end of the
jumper cable from the engine ground of
the vehicle with the discharged battery.
2. Disconnect the opposite end of the nega- tive (-)jumper cable from the negative (-)
post of the booster battery.
3. Disconnect the positive (+)end of the
jumper cable from the positive (+)post of
the booster battery. 4. Disconnect the opposite end of the posi-
tive (+)jumper cable from the positive (+)
post of the vehicle with the discharged
battery.
If frequent jump starting is required to start
your vehicle you should have the battery and
charging system inspected at an authorized
dealer.
CAUTION!
Accessories plugged into the vehicle
power outlets draw power from the vehi-
cle’s battery, even when not in use (i.e.,
cellular devices, etc.). Eventually, if
plugged in long enough without engine
operation, the vehicle’s battery will dis-
charge sufficiently to degrade battery life
and/or prevent the engine from starting.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
• On the highways — slow down.
IN CASE OF EMERGENCY
166
TOWING A DISABLED VEHICLE
This section describes procedures for towing
a disabled vehicle using a commercial towing
service. If the transmission and drivetrain areoperable, disabled vehicles may also be
towed as described under “Recreational Tow-
ing” in the “Starting And Operating” section.
Towing Condition
Wheels OFF The
Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
• Transmission in
NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Towing” under
“Starting And Operating”
• Auto Transmission in
PARK
• Manual Transmission in gear ( NOTNEUTRAL)
• Transfer Case in NEUTRAL
•Towinforward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL
BEST METHOD BEST METHOD
Proper towing or lifting equipment is required
to prevent damage to your vehicle. Use only
tow bars and other equipment designed for
this purpose, following equipment manufac-
turer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing
device to main structural members of thevehicle, not to bumpers or associated brack-
ets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.If the key fob is unavailable or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the automatic transmission out of
PARK for towing.
169
Maintenance Plan –
Gasoline Engine
Required Maintenance
Refer to the maintenance plan on the follow-
ing pages for required maintenance.
At Every Oil Change Interval As Indicated By OilChange Indicator System:
• Change oil and filter.
• Rotate the tires. Rotate at the first sign of
irregular wear, even if it occurs before the oil
indicator system turns on.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or off-road conditions.
• Inspect battery and clean and tighten ter- minals as required.
• Inspect automatic transmission fluid if equipped with dipstick.
• Inspect brake pads, shoes, rotors, drums, hoses and park brake.
• Inspect front end, and lubricate — If equipped with serviceable fittings.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
• Lube the front drive shaft fitting (4X4 models only).
175
ENGINE COMPARTMENT
6.4L Engine
1 — Coolant Pressure Bottle
2 — Transmission Dipstick
3 — Engine Oil Fill
4 — Engine Oil Dipstick
5 — Brake Fluid Reservoir
6 — Aux Power Distribution Center (Fuses)7 — Battery
8 — Power Distribution Center (Fuses)
9 — Washer Fluid Reservoir
10 — Power Steering Fluid Reservoir
11 — Air Cleaner Filter
SERVICING AND MAINTENANCE
184
6.7L Diesel Engine — Six-Speed AS69RC HD (3500/Chassis Cab Models)
1 — Battery
2 — Engine Coolant Reservoir
3 — Engine Oil Fill
4 — Engine Oil Dipstick
5 — Automatic Transmission Dipstick
6 — Brake Fluid Reservoir7 — Aux Power Distribution Center
8 — Power Distribution Center
9 — Washer Fluid Reservoir
10 — Power Steering Fluid Reservoir
11 — Air Cleaner Filter
185
WARNING!
• ALWAYS obey traffic laws and pay atten-tion to the road. Some features are lim-
ited while the vehicle is in motion. Some
services, including SOS, will NOT work
without a subscription and an operable
network connection.
• Ignoring the rearview mirror light could
mean you may not have SOS Call service
if needed. If the rearview mirror light is
illuminated, have an authorized dealer
service the SOS Call system immedi-
ately.
• The Occupant Restraint Controller
(ORC) turns on the Air Bag Warning
Light on the instrument panel if a mal-
function is detected in any part of the
airbag system. If the Air Bag Warning
Light is illuminated, the air bag system
may not be working properly and the
SOS Call system may not send a signal to
a SOS Call operator if an air bag is
deployed. If the Air Bag Warning Light is
illuminated, have an authorized dealer
service your vehicle immediately.
WARNING!
• If anyone in the vehicle could be indanger (e.g., fire or smoke is visible,
dangerous road conditions or location),
do not wait for voice contact from a SOS
Call operator. All occupants should exit
the vehicle immediately and move to a
safe location.
• The SOS Call system is embedded into
the vehicle’s electrical system. Do not
add aftermarket electrical equipment to
the vehicle’s electrical system. This may
prevent your vehicle from sending a sig-
nal to initiate an emergency call. To
avoid interference that can cause the
SOS Call system to fail, never add after-
market equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to
your vehicle’s electrical system or
modify the antennas on your vehicle.
• IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUD-
ING DURING OR AFTER AN ACCI-
DENT), the Uconnect features, apps,
and SiriusXM Guardian services, among
others, will not operate. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
1.
ASSIST Call (4C NAV) —
The rearview mirror
contains an ASSIST button, allowing you to
speak to a call center agent for support:
• Roadside Assistance Call
— If you get a
flat tire, or need a tow, you’ll be con-
nected to someone who can help any-
time. Additional fees may apply. Addi-
tional information in this section.
SOS Call4 Button And ASSIST
1 — SOS Call Button
2 — ASSIST Button
251