2018 Ram 4500 Chassis Cab mileage

5 MPH (8 km/H) if the DEF system is not
serviced within less than 200 miles (322 km)
of the fault being detected.
When the DEF system needs to be serviced
the following warnings will display:
•Service DEF System See Dealer — This mes-
sage will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The mes-
sage will be accompanied by a single
chime. We recommend you drive to your
nearest authorized dealer and have your
vehicle serviced as soon as possible.
• 5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will
display if the DEF system has not been
serviced after the “Service DEF System –
See Dealer” message is displayed. This
message will continuously display until the
mileage counter reaches zero, and will be
accompanied by a periodic chime. The
message will continue to countdown until it
reaches zero unless the vehicle is serviced.
We recommend you drive to your nearest
authorized dealer and have your vehicle
serviced immediately. NOTE:
Under some circumstances this mileage
counter may start with a value of less than
150 miles (241 km). For example, if recur-
ring faults are detected in a time interval of
less than 40 hours, the counter may restart
at the value where it stopped when a previ-
ous fault was temporarily remedied, or at a
minimum of 50 miles (80 km).
•
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer — This mes-
sage will continuously display when the
mileage counter reaches zero, and will be
accompanied by a periodic chime.
The vehicle will only be capable of a maxi-
mum speed of 5 MPH upon the first of the
following conditions to occur: – If the vehicle is shutoff and restarted.
– If the vehicle is idled for an extendedperiod of time, approximately one hour
or greater.
– If the system detects that the level of fuel in the tank has increased. •
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously
display, and will be accompanied by a pe-
riodic chime. Although the vehicle can be
started and placed in gear, the vehicle will
only operate at a maximum speed of
5 MPH. Your vehicle will require towing,
see your authorized dealer for service.
NOTE:
When this message is displayed, the engine
can still be started. However, the vehicle
will only operate at a maximum speed of
5 MPH.
• Incorrect DEF Detected See Dealer — This
message will display when the fault is ini-
tially detected, each time the vehicle is
started, and periodically during driving.
The message will be accompanied by a
single chime. We recommend you drive to
your nearest authorized dealer and have
your vehicle serviced as soon as possible.
RAM Active Air System
Your vehicle is equipped with an advanced
Ram Active Air system that provides en-
hanced performance, especially when towingGETTING TO KNOW YOUR INSTRUMENT PANEL
58

Mileage or time passed (whichever comesfirst)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X
Inspect front suspension, tie rod ends, and
replace if necessary. XXX X X X X
Inspect the front and rear axle surfaces. If
gear oil leakage is suspected, check the
fluid level. If using your vehicle for police,
taxi, fleet, off-road or frequent trailer tow-
ing, change axle fluid. XXX X X X X
Inspect the brake linings, parking brake
function. XXX X X X X
Additional Maintenance
Replace engine air filter. X X X X X
Replace spark plugs. ** X
Flush and replace the engine coolant at
10 years or 150,000 miles (240,000 km)
whichever comes first. XX
Change the automatic transmission fluid
(AS66RC Transmission Only). XX X
Change the automatic transmission fluid
and sump filter (AS66RC Transmission
Only). XX
SERVICING AND MAINTENANCE
176

Mileage or time passed (whichever comesfirst)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Change the automatic transmission fluid
and filter(s) (66RFE Transmission Only), if
using your vehicle for police, taxi, fleet, or
frequent trailer towing. XX
Change the automatic transmission fluid
and filter(s) (66RFE transmission). X
Inspect the transfer case fluid, change for
any of the following: police, taxi, fleet, or
frequent trailer towing. XX X X X
Change the transfer case fluid. X
Inspect and replace PCV valve if necessary. X
** The spark plug change interval is mile-
age based only, yearly intervals do not
apply.WARNING!
• You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge
and the right equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a com-
petent mechanic.
WARNING!
• Failure to properly inspect and maintainyour vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an
accident.
177

Maintenance Plan — Cummins Diesel Engine
Mileage or time passed (whichever comes first):7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
Change engine oil every 15,000 miles
(24 000 km) or six months or 500 Hours or
sooner if prompted by the oil change indica-
tor system, whichever comes first. ** XXXXXXXXXXXXXXXXX X XX
Additional Inspections
Check the Diesel Exhaust Fluid (DEF) tank,
refill if necessary. XXXXXXXXXXXXXXXXX X XX
Rotate the tires. X X X X X X X XXXXXXXXXX X XX
Lubricate front drive shaft fitting (4x4). X X X X X X X XXXXXXXXXX X XX
Inspect front end, and lubricate — If
equipped with serviceable fittings. XXXXXXXXXXXXXXXXX X XX
Inspect engine air filter, replace if necessary.
**** XX XX X X XX X X
Inspect the front suspension, tie rod ends and
boot seals for cracks or leaks and all parts for
damage, wear, improper looseness or end
play; replace if necessary. XX XX X X XX X X
Inspect the brake linings. XXX XX X
Inspect and adjust parking brake. XXX XX X
Inspect drive belt; replace as necessary. XXX XX X
SERVICING AND MAINTENANCE
180

Mileage or time passed (whichever comes first):7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
Inspect wheel bearings. XX XX X
Additional Maintenance
Replace cabin air filter. XXX XX X
Replace engine fuel filter element. X X X X X X X X X X
Replace chassis mounted fuel filter element. X X X X X X X X X X
Inspect the front and rear axle surfaces. If
gear oil leakage is suspected, check the fluid
level. If using your vehicle for police, taxi,
fleet, off-road or frequent trailer towing
change the axle fluid. *
Inspect the transfer case fluid (4x4), change
for any of the following: police, taxi, fleet, or
frequent trailer towing. XX XX X
Change the transfer case fluid (4x4). XX
Change automatic transmission fluid
(AS69RC transmission only). XX XX X
Change the automatic transmission fluid and
sump filter (AS69RC transmission only). XX
Change automatic transmission fluid and fil-
ter(s) if using your vehicle for any of the fol-
lowing: police, fleet, or frequent trailer towing
(68RFE transmission only). XX
181

Mileage or time passed (whichever comes first):7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
Change automatic transmission fluid and fil-
ter(s). X
Change the manual transmission fluid if using
your vehicle for any of the following: police,
fleet, or frequent trailer towing. XX
Replace Crankcase Ventilation Filter (CCV). X X
Flush and replace power steering fluid. X
Flush and replace engine coolant. *** X
Adjust valve lash clearance. X
Inspection and service should also be per-
formed anytime a malfunction is observed or
suspected. Retain all receipts.
* Inspect the front and rear axle surfaces
every 20,000 miles (32,000 km). If gear oil
leakage is suspected, check the fluid level.
If using your vehicle for police, taxi, fleet,
off-road or frequent trailer towing change
the axle fluid every 20,000 miles
(32,000 km).** Under no circumstances should oil
change intervals exceed 15,000 miles
(24 000 km) or six months or 500 Hours,
whichever comes first.
*** The manufacturer highly recommends
that all cooling system service, mainte-
nance, and repairs be performed by your
local authorized dealer.
**** Under no circumstances should the
air cleaner filter element exceed
30,000 miles (48,000 km) or 24 months,
whichever comes first.SERVICING AND MAINTENANCE
182

IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an autho-
rized dealer. We strongly recommend that you
take the vehicle to an authorized dealer. They
know your vehicle the best, and are most
concerned that you get prompt and high
quality service. The manufacturer's autho-
rized dealer have the facilities, factory-
trained technicians, special tools, and the
latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
• If for some reason you are still not satisfied,talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance. • If an authorized dealer is unable to resolve
the concern, you may contact the manufac-
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
• Owner's name and address
• Owner's telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6 Phone: (800) 465-2001 English /
(800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin
Islands
Customer Service Chrysler International
Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (888) 242-6342
Fax: (787) 782-3345
CUSTOMER ASSISTANCE
284