2018 Ram 4500 Chassis Cab automatic transmission

CAUTION!
•DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
(Continued)
CAUTION! (Continued)
•Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear driveshafts
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
6
STARTING AND OPERATING 313

CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop on level ground, with the engine running. Firmly apply the parking
brake.
2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
5. Shift the transfer case into NEUTRAL: •With manual shift transfer case, shift the transfer case
lever into NEUTRAL (N).
• With electronic shift transfer case, push and hold the
transfer case NEUTRAL (N) button. Some models
have a small, recessed Nbutton (at the center of the
transfer case switches) that must be pressed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary trans-
fer case control knob. The NEUTRAL (N) indicator light will blink while the shift is in progress. The light
will stop blinking (stay on solid) when the shift to
NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
6. Release the parking brake.
7. Shift the transmission into REVERSE.
8. Release the brake pedal (and clutch pedal on manual transmissions) for five seconds and ensure that there is
no vehicle movement.
9. Repeat steps seven and eight with automatic transmis- sion in DRIVE or manual transmission in first gear.
10. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn OFF the engine. For vehicles with
Keyless Enter-N-Go, push and hold the ENGINE
START/STOP button until the engine shuts off.
11. Shift the transmission into PARK or place manual transmission in gear (NOT in NEUTRAL).
12. Place the ignition in the OFF mode, and remove the key fob.
314 STARTING AND OPERATING

•With electronic shift transfer case with push-button
selector switch, push and hold the switch for the
desired transfer case position, until the NEUTRAL (N)
indicator light turns off and the desired position
indicator light turns on.
NOTE: When shifting out of transfer case NEUTRAL (N),
the engine should remain OFF to avoid gear clash.
6. Shift automatic transmission into PARK.
7. Release the brake pedal (and clutch pedal on a manual transmission).
8. Disconnect vehicle from the tow vehicle.
9. Start the engine.
10. Press and hold the brake pedal.
11. Release the parking brake.
12. Shift the transmission into gear, release the brake pedal (and clutch pedal on manual transmissions), and check
that the vehicle operates normally.
NOTE: With electronic shift transfer case:
• Steps 3 and 4 are requirements that must be met before
pushing the button to shift out of NEUTRAL (N), and must continue to be met until the shift has been com-
pleted. If any of these requirements are not met before
pushing the button or are no longer met during the shift,
the NEUTRAL (N) indicator light will flash continu-
ously until all requirements are met or until the button is
released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
difference in the surface traction under the rear (driving)
wheels.
316 STARTING AND OPERATING

5. Insert a screwdriver or similar tool into the access port(ringed circle) on the bottom of the steering column, and
push and hold the override release lever up.
6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Next, shift back and forth between DRIVE and
REVERSE (with automatic transmission) or SECOND
GEAR and REVERSE (with manual transmission) while
gently pressing the accelerator. Use the least amount of
accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information. Once the
vehicle has been freed, push the ESC Offswitch again to
restore ESC On mode.
Gear Selector Override Access Port
350 IN CASE OF EMERGENCY

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL. •
The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
7
IN CASE OF EMERGENCY 353

If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, withALLwheels on the ground), IFthe transfer
case is in NEUTRAL and the transmission is in PARK (for
automatic transmissions) or in gear (NOT in NEUTRAL,
for manual transmissions). Refer to “Recreational Towing”
in “Starting And Operating” for further information and
detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal dam-
age to the transmission or transfer case will occur if
a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
354 IN CASE OF EMERGENCY

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................359
▫ Maintenance Plan ..................... .360
▫ Heavy Duty Use Of The Vehicle ............363
 ENGINE COMPARTMENT .................364
▫ 6.4L Engine ......................... .364
▫ Checking Oil Level — Gas Engine ...........365
▫ Adding Washer Fluid ...................365
▫ Maintenance-Free Battery .................365
 DEALER SERVICE ...................... .366
▫ Engine Oil — Gas Engine .................367
▫ Engine Oil Filter ...................... .368
▫ Engine Air Cleaner Filter .................368
▫ Air Conditioner Maintenance ..............371▫
Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only) ............377
▫ Accessory Drive Belt Inspection ............377
▫ Body Lubrication ..................... .379
▫ Windshield Wiper Blades .................379
▫ Exhaust System ....................... .382
▫ Cooling System ....................... .384
▫ Brake System ........................ .388
▫ Automatic Transmission ..................389
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level .............................. .392
▫ Transfer Case ........................ .393
 HOISTING ........................... .393
 TIRES ............................... .394
▫ T

ire Safety Information ..................394
8

Maintenance Plan
Required Maintenance
Refer to the maintenance plan on the following pages for
required maintenance.
At Every Oil Change Interval As Indicated By OilChange Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator
system turns on.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or
off-road conditions.
• Inspect battery and clean and tighten terminals as
required.
• Inspect automatic transmission fluid if equipped
with dipstick.
• Inspect brake pads, shoes, rotors, drums, hoses and
park brake.
At Every Oil Change Interval As Indicated By Oil
Change Indicator System:
•Inspect front end, and lubricate — If equipped with
serviceable fittings.
• Lube the front drive shaft fitting (4X4 models only).
360 SERVICING AND MAINTENANCE