2018 Ram 3500 Chassis Cab service

UCONNECT RADIOS
For detailed information about your Uconnect radio, refer
to your Uconnect Owner ’s Manual Supplement.
NOTE:Uconnect screen images are for illustration pur-
poses only and may not reflect exact software for your
vehicle.
PERSONALIZED MENU BAR
The Uconnect features and services in the main menu bar
are easily changed for your convenience. Simply follow
these steps:
1. Press the “Apps
” button to open the App screen.
2. Press and hold, then drag the selected App to replace anexisting shortcut in the main menu bar.
The new shortcut will now be an active App/shortcut on
the main menu bar.
Uconnect 4/4C/4C NAV Main Menu10
MULTIMEDIA 439

Setting NameSelectable Options
Transport Mode OnOff
NOTE:
When the “Transport Mode” feature is selected, the air suspension system is disabled to assist with flat bed towing. Wheel Alignment Mode
NOTE:
The “Wheel Alignment Mode” feature prevents auto leveling of the air suspension while performing a wheel align-
ment service. Before performing a wheel alignment, this mode must be enabled. Refer to your authorized dealer for
further information.
Trailer Brake
After pressing the “Trailer Brake” button on the touch-
screen, the following settings will be available:
Setting Name Selectable Options
Trailer Select Trailer 1Trailer 2Trailer 3 Trailer 4
Trailer Brake Type Light Electric Heavy Electric Light EOHHeavy EOH10
MULTIMEDIA 453

Setting NameSelectable Options
Subscription Info Sirius ID
NOTE:
New vehicle purchasers or lessees will receive a free limited time subscription to SiriusXM Satellite Radio with your
radio. Following the expiration of the free services, it will be necessary to access the information on the Subscription
Information screen to re-subscribe.
1. Press the “Subscription Info” button on the touchscreen to access the Subscription Information screen.
2. Write down the SIRIUS ID numbers for your receiver. To reactivate your service, either call the number listed on the screen or visit the provider online.
SiriusXM Travel Link is a separate subscription.
Restore Settings
After pressing the “Restore Settings” button on the touch-
screen, the following settings will be available:
Setting Name Selectable Options
Restore Settings YesCancel
NOTE:
When the “Restore Settings” feature is selected it will reset the Display, Clock, Audio, and Radio Settings to their de-
fault settings. If “Yes” is selected a pop-up will appear asking Are you sure you want to reset your settings to de-
fault?” select “Yes” to restore, or “Cancel” to exit.
10
MULTIMEDIA 459

SiriusXM Setup — If Equipped
After pressing the “SiriusXM Setup” button on the touchscreen, the following settings will be available:
Setting NameSelectable Options
Tune Start OnOff
NOTE:
The “Tune Start” feature begins playing the current song from the beginning when you tune to a music channel using
one of the twelve presets, so you can enjoy the complete song. This feature occurs the first time the preset is selected
during that current song. Tune Start works in the background, so you will not even realize it’s on, except that you
will miss the experience of joining your favorite song with only a few seconds left to play. Channel Skip List of Channels
NOTE:
SiriusXM can be programmed to designate a group of channels that are the most desirable to listen to or to exclude
undesirable channels while scanning. This feature allows you to select the channels you would like to skip. Subscription Info Sirius ID
NOTE:
New vehicle purchasers or lessees will receive a free limited time subscription to SiriusXM Satellite Radio with your
radio. Following the expiration of the free services, it will be necessary to access the information on the Subscription
Information screen to re-subscribe.
1. Press the “Subscription Info” button on the touchscreen to access the Subscription Information screen.
2. Write down the Sirius ID numbers for your receiver. To reactivate your service, either call the number listed on the screen or visit the provider online.
SiriusXM Travel Link is a separate subscription.
10
MULTIMEDIA 479

SiriusXM Guardian (4C NAV) — If Equipped
CAUTION!
Some SiriusXM Guardian services, including SOS Call
and Roadside Assistance Call will NOT work without
an operable LTE (voice/data) or 3G or 4G (data) net-
work connection compatible with your device.
NOTE: Your vehicle may be transmitting data as autho-
rized by the subscriber.
An included trial and/or subscription is required to take
advantage of the SiriusXM Guardian services in the next
section of this guide. To register with SiriusXM Guardian,
press the Apps button on the 8.4-inch touchscreen to get
started.
NOTE: SiriusXM Guardian is available only on equipped
vehicles purchased within the continental United States,
Alaska, Hawaii, and Canada. Services can only be used
where coverage is available; see coverage map for details.
SOS Call
Theft Alarm Notification
Remote Door Lock/Unlock
Send & Go
Vehicle Finder
Stolen Vehicle Assistance
Remote Vehicle Start**
Remote Horn & Lights
Roadside Assistance Call
Vehicle Health Reports**
Vehicle Health Alert**
Performance Pages Plus**
**If vehicle is equipped.
Register (4C NAV)
To unlock the full potential of SiriusXM Guardian in your
vehicle, you must activate your SiriusXM Guardian ser-
vices.
1. Press the Apps icon on the bottom of your in-vehicle touchscreen.
2. Select the Activate Services icon from your list of apps.
496 MULTIMEDIA

3. Select “Customer Care” to speak with a SiriusXMGuardian Customer Care agent who will activate ser-
vices in your vehicle, or select “Enter Email” to activate
on the web.
For further information:
• U.S. residents visit: siriusxm.com/guardian
• Canadian residents visit: siriusxm.com/guardian/ca
Mobile App (4C NAV)
You’re only a few steps away from using remote com-
mands and playing your favorite music in your car. To use the Uconnect App:
•
Download the Uconnect App to your mobile device.
• Press the Info button on the navigation bar at the bottom
of the app for Vehicle Info.
• Press the Remote button on the navigation bar at the
bottom of the app to Lock/Unlock, Remote Start, and
activate your horn and lights remotely.
• Press the Location button on the navigation bar at the
bottom of the app to bring up a map to locate your
vehicle or send a location to your vehicle’s navigation
system.
• Press the Settings button in the upper left corner of the
app to bring up app settings and access the Assist Call
Centers.
NOTE: For further information please visit DriveUcon-
nect.com(U.S. Residents) or DriveUconnect.ca (Canadian
Residents).
SiriusXM Travel Link (4C NAV)
Need to find a gas station, view local movie listings, check
a sports score or the 5 - day weather forecast? SiriusXM
Travel Link is a suite of services that brings a wealth of
information right to your Uconnect 4C NAV system.
Mobile App
10
MULTIMEDIA 497

Uconnect System Support:
•U.S. residents visit DriveUconnect.com or call: 1-877-
855-8400(24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-
465-2001(English) or 1-800-387-9983(French)
SiriusXM Guardian services support:
• U.S. residents call:1-844-796-4827
• Canadian residents call:1-877-324-9091
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc. 4. Do not use solvents such as benzene, thinner, cleaners,
or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged, (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
10
MULTIMEDIA 501

CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .504
▫ Prepare For The Appointment ..............504
▫ Prepare A List ........................ .504
▫ Be Reasonable With Requests ..............504
 IF YOU NEED ASSISTANCE ................504
▫ FCA US LLC Customer Center .............505
▫ FCA Canada Inc. Customer Center ...........505
▫ In Mexico Contact ..................... .505
▫ Puerto Rico And U.S. Virgin Islands ..........505▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................506
▫ Service Contract ...................... .506
 WARRANTY INFORMATION ...............507
 MOPARPARTS .........................507
 REPORTING SAFETY DEFECTS .............507
▫ In The 50 United States And Washington, D.C. . .507
▫ In Canada ........................... .508
 PUBLICATION ORDER FORMS .............508
11