This transfer case is intended to be driven in the 2H
position for normal street and highway conditions such as
dry, hard surfaced roads.
When additional traction is required, the 4H and 4L
positions can be used to lock the front and rear driveshafts
together and force the front and rear wheels to rotate at the
same speed. This is accomplished by simply moving the
gear selector to the desired positions once the appropriate
speed and gear requirements are met, refer to “Shifting
Procedure – Manually Shifted Transfer Case” in this section
for further information.
The 4H and 4L positions are intended for loose, slippery
road surfaces only. Driving in the 4H and 4L positions on
dry, hard surfaced roads may cause increased tire wear and
damage to the driveline components.
The “Transfer Case Position Indicator Light” in the instru-
ment cluster will alert the driver that the vehicle is in
four-wheel drive and that the front and rear driveshafts are
locked together. This light will illuminate when the transfer
case is shifted into either the 4H or 4L position. There is no
light for the 2H or NEUTRAL positions on some models.When operating your vehicle in 4L, the engine speed is
approximately three times that of the 2H or 4H positions at
a given road speed. Take care not to overspeed the engine
and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference will adversely affect shifting and can cause
damage to the drivetrain.
NOTE:
Do not attempt to make a shift while only the front
or rear wheels are spinning, as this can cause damage to
driveline components.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
NOTE: Delayed shifts out of four-wheel drive may be
experienced due to uneven tire wear, low or uneven tire
pressures, excessive vehicle loading, or cold temperatures.
6
STARTING AND OPERATING 325
in Entry/Exit or drive the vehicle over 15 mph
(24 km/h). Entry/Exit mode may not be available due to
vehicle payload, an instrument cluster message will be
displayed when this occurs. Refer to “Instrument Clus-
ter Display” in “Getting To Know Your Instrument
Panel” for further information.
NOTE: Entry/Exit mode may be achieved using your key
fob for easier entry/loading. Refer to “Keys” in “Getting To
Know Your Vehicle” for further information.
CAUTION!
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must
be closed. If a door is opened at any time while the vehicle
is lowering the change will not be completed until the open
door(s) is closed. This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into oncom-
ing traffic. When raising the vehicle, the rear of the vehicle
will move up first and then the front. When lowering the
vehicle, the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Multimedia” for
further information.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
(Continued)
346 STARTING AND OPERATING
below 15 mph (24 km/h) the vehicle height will begin to
lower. If the vehicle speed remains between 15 mph
(24 km/h) and 25 mph (40 km/h) for greater than 60
seconds, or the vehicle speed exceeds 25 mph (40 km/h)
the Entry/Exit change will be cancelled. To return to
Normal Height Mode, push the “Up” button twice while
in Entry/Exit or drive the vehicle over 15 mph
(24 km/h). Entry/Exit mode may not be available due to
vehicle payload, an instrument cluster display message
will be shown when this occurs. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information.
CAUTION!
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must
be closed. If a door is opened at any time while the vehicle
is lowering the change will not be completed until the open
door(s) is closed. This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into oncom-
ing traffic. When raising the vehicle, the rear of the vehicle
will move up first and then the front. When lowering the
vehicle, the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Multimedia” for
further information.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
(Continued)
352 STARTING AND OPERATING
NOTE:
•Most 3500 models will not lower to Alternate Trailer
Height (ATH) when unloaded.
• Refer to “Trailer Towing” in “Starting And Operating”
for further information.
Ignition OFF Behavior
For a predetermined amount of time after the ignition is off
the air suspension may adjust to maintain a proper appear-
ance.
WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The air suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be disabled. This mode is intended to be enabled with engine
running. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle below Normal Ride Height (NRH) and disable the
automatic load leveling system. This mode is intended to
be enabled with engine running. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” or “Uconnect Settings” in “Understanding Your
Instrument Panel” if equipped with a touch screen radio
for further information.
NOTE: This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
6
STARTING AND OPERATING 357
stop, try turning your steering wheel no more than a ¼
turn quickly back and forth, while still applying throttle.
This will allow the tires to get a freshbiteand help
maintain your momentum.
CAUTION!
On icy or slippery roads, do not downshift at high
engine RPMs or vehicle speeds because engine brak-
ing may cause skidding and loss of control.
• Mud – Deep mud creates a great deal of suction around
the tires and is very difficult to get through. You should
use 4LO (Low Range) with a gear low enough to
maintain your momentum without shifting. If you start
to slow to a stop, try turning your steering wheel no
more than a ¼ turn quickly back and forth for additional
traction. Mud holes pose an increased threat of vehicle
damage and getting stuck. They are normally full of
debris from previous vehicles getting stuck. As a good
practice before entering any mud hole, get out and
determine how deep it is, if there are any hidden
obstacles and if the vehicle can be safely recovered if
stuck. •
Sand – Soft sand is very difficult to travel through with
full tire pressure. When crossing soft sandy spots in a
trail maintain your vehicle’s momentum and do not
stop. The key to driving in soft sand using the appro-
priate tire pressure, accelerating slowly, avoiding abrupt
maneuvers and maintaining the vehicle’s momentum. If
you are going to be driving on large soft sandy areas or
dunes, reduce your tire pressure to a minimum of 15 psi
(103 kPa) to allow for a greater tire surface area. Reduced
tire pressure will drastically improve your traction and
handling, while driving on the soft sand, but you must
return the tires to normal air pressure before driving on
pavement or other hard surfaces. Be sure you have a
way to air the tires back up prior to reducing the
pressure.
CAUTION!
Reduced tire pressures may cause tire unseating and
total loss of air pressure. To reduce the risk of tire
unseating, while at a reduced tire pressure, reduce your
speed and avoid sharp turns or abrupt maneuvers.
6
STARTING AND OPERATING 365
Crossing Obstacles (Rocks And Other High Points)
While driving off road, you will encounter many types of
terrain. These varying types of terrain bring different types
of obstacles. Before proceeding review the path ahead to
determine the correct approach and your ability to safely
recover the vehicle if something goes wrong. Keeping a
firm grip on the steering wheel, bring the vehicle to a
complete stop and then inch the vehicle forward until it
makes contact with the object. Apply the throttle lightly
while holding a light brake pressure and ease the vehicle
up and over the object.
WARNING!
Crossing obstacles can cause abrupt steering system
loading which could cause you to loose control of your
vehicle.
Using A Spotter
There are many times where it is hard to see the obstacle or
determine the correct path. Determining the correct path
can be extremely difficult when you are confronting many
obstacles. In these cases have someone guide you over,
through, or around the obstacle. Have the person stand asafe distance in front of you where they can see the
obstacle, watch your tires and undercarriage, and guide
you through.
Crossing Large Rocks
When approaching large rocks, choose a path which en-
sures you drive over the largest with your tires. This will
lift your undercarriage over the obstacle. The tread of the
tire is tougher and thicker than the side wall and is
designed to take the abuse. Always look ahead and make
every effort to cross the large rocks with your tires.
CAUTION!
•
Never attempt to straddle a rock that is large enough
to strike your axles or undercarriage.
• Never attempt to drive over a rock which is large
enough to contact the door sills.
Crossing A Ravine, Gully, Ditch, Washout Or Rut
When crossing a ravine, gully, ditch, washout or a large rut,
the angled approach is the key to maintaining your vehi-
cle’s mobility. Approach these obstacles at a 45-degree
angle and let each tire go through the obstacle indepen-
dently. You need to use caution when crossing large
obstacles with steep sides. Do not attempt to cross any
366 STARTING AND OPERATING
water depth, approach angle, and bottom condition.
Murky or muddy water holes are where you want to
hook up tow straps prior to entering. This makes for a
faster, cleaner and easier vehicle recovery. If you are able
to determine you can safely cross, than proceed using
the low and slow method.
CAUTION!
Muddy waters can reduce the cooling system effective-
ness by depositing debris onto the radiator.
• Crossing Ditches, Streams, Shallow Rivers Or Other
Flowing Water – Flowing water can be extremely dan-
gerous. Never attempt to cross a fast running stream or
river even in shallow water. Fast moving water can
easily push your vehicle downstream sweeping it out of
control. Even in very shallow water, a high current can
still wash the dirt out from around your tires putting
you and your vehicle in jeopardy. There is still a high
risk of personal injury and vehicle damage with slower
water currents in depths greater than the vehicle’s
running ground clearance. You should never attempt to
cross flowing water which is deeper than the vehicle’s
running ground clearance. Even the slowest current can
push the heaviest vehicle downstream out of control if the water is deep enough to push on the large surface
area of the vehicle’s body. Before you proceed determine
the speed of the current, the water’s depth, approach
angle, bottom condition and if there are any obstacles,
then cross at an angle heading slightly upstream using
the low and slow technique.
WARNING!
Never drive through fast moving deep water. It can
push your vehicle downstream, sweeping it out of
control. This could put you and your passengers at risk
of injury or drowning.
Airing Down For Off-Road Driving
Running lower tire pressure off-road can improve your
ride comfort and vehicle traction. Reducing the tire air
pressure allows the tire to bulge slightly, improving its
surface area for better flotation and ability to mold or form
to the ground contour. Different terrain, tires, and vehicles
require different tire pressure. Hard surfaces like rock and
heavier vehicles require higher pressures than softer sur-
faces such as sand and lighter vehicles. You will need to
experiment to determine what is right for your situation. It
is easier and faster to let air out than it is to replace it so,
6
STARTING AND OPERATING 371
start high and lower it as required. Remember you must
return the tires to normal air pressure before driving on
road or at highway conditions. Be sure you have a way to
return the tires to their normal on road air pressure.
CAUTION!
Reduced tire pressure increases the risk of tire damage
and may cause tire unseating with total loss of air
pressure. To reduce the risk of tire unseating, while at
a reduced tire pressure, drive at slower speeds and
avoid sharp turns or abrupt maneuvers.
Vehicle Recovery
If you drive off-road, you may encounter a situation where
you will need to recover your vehicle. Vehicle recovery
should always be given consideration before attempting a
questionable obstacle. You should never go off-road driv-
ing without the ability to recover your vehicle from a
situation. Having another vehicle with you usually works
best for most situations. The first thing to do is assess the
situation. Why are you stuck? Are you hung up on
something? Would it be easier to go forward or to go
backward? Can you still move the vehicle? Is there an
anchor point to winch to? Are you alone or do you have
another vehicle to help? Is there high risk of vehicledamage during the recovery process? Answering these
questions will help you determine the best method of
recovery. If you can still move the vehicle slightly and the
only issue is slick ground, then rock cycling your vehicle
would be the first choice. If you have ample room, an
additional vehicle and there is low risk of vehicle impinge-
ment on the surroundings, then using a tow strap to the
vehicle tow hooks would be fast and easy. If the vehicle is
severely hung up or in a situation where great care needs
to be taken during the recovery, then nothing can do the job
better than a winch. If you are severely hung up on
something you should jack the vehicle up and stack
something under the wheels to allow the vehicle to roll off
the object without causing further damage. This should be
tried before attempting any recovery method.
CAUTION!
Pulling the vehicle off an obstacle, without first clear-
ing the object, may result in additional underbody
damage.
• Rock Cycling Your Vehicle – Rock cycling your vehicle
is one of the easiest, fastest and most commonly used
methods. This simply involves shifting your vehicle
from DRIVE to REVERSE, while applying throttle after
372 STARTING AND OPERATING