2018 USER GUIDE
1500/2500/3500
18DS-926-AA
RAM TRUCKS 1500/2500/3500
SECOND EDITION
USER guide
©2017 FCA US LLC. ALL RIGHTS RESERVED. RAM IS A REGISTERED TRADEMARK OF FCA US LLC.
Whether it’s providing information about specific product features, taking a tour through your veh\
icle’s heritage,
knowing what steps to take following an accident, or scheduling your nex\
t appointment, we know you’ll find the app an
important extension of your RAM vehicle. Simply download the app, select your\
make and model and enjoy the ride. To
get this app, go directly to the App Store or Google Play and enter the \
search keyword “ram toolbox” (U .S. residents only).
WWW.RAMTRUCKS.COM/EN/OWNERS (U.S.) or WWW.OWNERS.MOPAR.CA (CANADA) provides special offers tailored to
your needs, customized vehicle galleries, personalized service records and more. To get this information, just create an account
and check back often.
GET WARRANTY AND OTHER INFORMATION ONLINE – YOU CAN REVIEW AND PRINT OR DOWNLOAD A COPY OF THE
OWNER’S MANUAL, NAVIGATION/UCONNECT MANUALS AND THE LIMITED WARRANTIES PROVIDED BY FCA US LLC FOR YOUR VEHICLE BY VISITING WWW.MOPAR.COM (U.S.) or WWW.OWNERS.MOPAR.CA (CANADA). CLICK ON THE
APPLICABLE LINK IN THE “POPULAR TOPICS” AREA OF THE WWW.MOPAR.COM (U.S.) or WWW.OWNERS.MOPAR.CA (CANADA) HOMEPAGE AND FOLLOW THE INSTRUCTIONS TO SELECT THE APPLICABLE YEAR, MAKE AND \
MODEL OF
YOUR VEHICLE.
Download a FREE electronic copy of the most up-to-date
Owner’s Manual, Media and Warranty Booklet by visiting:
WWW.MOPAR.COM/EN-US/CARE/OWNERS-MANUAL.HTML (U.S. RESIDENTS);
WWW.OWNERS.MOPAR.CA (CANADIAN RESIDENTS).
RAMTRUCKS.COM (U.S.) ramtrucks.ca (CANADA)
RAM TRUCKS
RAM TRUCKS
3117976_18b_RAM_1500_2500_3500_UG_070717.indd 17/7/17 12:49 PM
This guide has been prepared to help you get quickly acquainted with you\
r new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for
your Owner’s Manual.
For complete operational instructions, maintenance procedures and important safety messages,
please consult your Owner’s Manual, Navigation/Uconnect manuals and other Warning Labels in
your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on
accessories to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada)
or your local RAM brand dealer.
Driving and Alcohol
Drunken driving is one of the most frequent causes of collisions. Your driving ability can be
seriously impaired with blood alcohol levels far below the legal minimum\
. If you are
drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend, or use
public transportation.
WARNING!
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes
are slower, and your judgment is impaired when you have been drinking. Never drink\
and
then drive.
IMPORTANT
Get warranty and other information online – you can review and print or download
a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited
warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable link in the
“popular topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada) homepage and follow the instructions to select the applicable year, make
and model of your vehicle.
This User Guide is intended to familiarize you with the important features of your vehicle.
Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase replacement kits by visiting www.techauthority.com
and Canadian residents can purchase replacement kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collisi\
on and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when \
using any
device or feature that may take their attention off the road. Use of any\
electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious collision.
Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself unable to devote your full attention to v\
ehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
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IGNITION SWITCH
Wireless Ignition Node (WIN) —
If Equipped
The Wireless Ignition Node (WIN) operates
similar to an ignition switch. It has four
operating positions, three with detents and
one that is spring-loaded. The detent posi-
tions are OFF, ACC, and ON/RUN. The START
position is a spring-loaded momentary con-
tact position. When released from the START
position, the switch automatically returns to
the ON/RUN position.
Keyless Push Button Ignition — If
Equipped
This feature allows the driver to operate the
ignition switch with the push of a button as
long as the Remote Keyless Entry key fob is in
the passenger compartment.
The Keyless Push Button Ignition has four
operating positions; three of which are la-
beled and will illuminate when in position.The three positions are OFF, ACC, and ON/
RUN. The fourth position is START, during
start RUN will illuminate.
NOTE:
In case the ignition switch does not change
with the push of a button, the key fob may
have a low or dead battery. In this situation, a
back up method can be used to operate the
ignition switch. Put the nose side (side oppo-
site of the emergency key) of the key fob
against the ENGINE START/STOP button,
with your foot applied on the brake pedal, and
push to operate the ignition switch.
REMOTE START — IF EQUIPPED
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice within five seconds. The
parking lights will flash, vehicle doors will
lock, and the horn will chirp twice (if pro-
grammed). Once the vehicle has started, the
engine will run for 15 minutes.
NOTE:
• If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
• If an engine fault is present or fuel level is low, the vehicle will start and then shut
down in 10 seconds.
• The park lamps will turn on and remain on during Remote Start mode.
• For security, power window and power sun- roof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
Keyless Push Button Ignition
17
• The engine can be started two consecutivetimes (two 15-minute cycles) with the key
fob. However, the ignition must be placed
in the ON/RUN position before you can
repeat the start sequence for a third cycle.
To Exit Remote Start Mode
Without Driving The Vehicle
Push and release the remote start button one
time or allow the engine to run for the entire
15-minute cycle.
NOTE:
To avoid unintentional shutdowns, the sys-
tem will disable with a one time push of the
remote start button for two seconds after
receiving a valid remote start request.
To Exit Remote Start Mode And
Drive The Vehicle
Before the end of the 15-minute cycle, push
and release the unlock button on the key fob
to unlock the doors and disarm the vehicle
security alarm system (if equipped). Then,
prior to the end of the 15-minute cycle, cycle
the ignition to the ON/RUN position.
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the ve-
hicle doors and ignition for unauthorized op-
eration. When the vehicle security alarm is
activated, interior switches for door locks are disabled. The system provides both audible
and visible signals for the first three minutes.
The horn will sound, the headlights will turn
on, the park lamps and/or turn signals will
flash and vehicle security light will flash
repeatedly. For an additional 15 minutes
only, the headlights will turn on, the park
lamps and/or turn signals, and vehicle secu-
rity light will flash.
To Arm The System
Follow these steps to arm the vehicle security
alarm:
1. Remove the key from the ignition system
(refer to "Starting The Engine" in "Starting
And Operating" for further information).
• For vehicles equipped with Keyless Enter-N-Go — Ignition, make sure the
vehicle ignition system is "OFF."
• For vehicles not equipped with Keyless Enter-N-Go — Ignition, make sure the
vehicle ignition system is "OFF" and
the key is physically removed from the
ignition.
GETTING TO KNOW YOUR VEHICLE
18
Each stored memory setting will have an
associated Easy Entry and Easy Exit position.
NOTE:
The Easy Entry/Exit feature is not enabled
when the vehicle is delivered from the fac-
tory. The Easy Entry/Exit feature is enabled
(or later disabled) through the programmable
features in the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” in the
Owner’s Manual for further information.
Heated Seats
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seat backs.
WARNING!
• Persons who are unable to feel pain tothe skin because of advanced age,
chronic illness, diabetes, spinal cord in-
jury, medication, alcohol use, exhaus-
tion or other physical condition must
exercise care when using the seat
heater. It may cause burns even at low
WARNING!
temperatures, especially if used for long
periods of time.
•
Do not place anything on the seat or
seatback that insulates against heat, such
as a blanket or cushion. This may cause
the seat heater to overheat. Sitting in a
seat that has been overheated could
cause serious burns due to the increased
surface temperature of the seat.
Front Heated Seats
The front heated seats control buttons are
located on the center instrument panel below
the climate controls.
If your vehicle is equipped with a touch-
screen, the front heated seats control buttons
are also located within the climate or controls
screen of the touchscreen.
• Press the heated seat button
once to
turn the HI setting on.
• Press the heated seat button
a second
time to turn the LO setting on.
• Press the heated seat button
a third
time to turn the heating elements off. When the HI-level setting is selected, the
heater will provide a boosted heat level dur-
ing the first four minutes of operation. Then,
the heat output will drop to the normal HI-
level. If the HI-level setting is selected, the
system will automatically switch to LO-level
after approximately 60 minutes of continu-
ous operation. At that time, the display will
change from HI to LO, indicating the change.
The LO-level setting will turn off automati-
cally after approximately 45 minutes.
NOTE:
The engine must be running for the heated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote
start, the driver’s seat can be programmed to
come on during a remote start.
If your vehicle is equipped with a touch-
screen, this feature can be programmed
through the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” in the
Owner’s Manual for further information.
If your vehicle is not equipped with a touch-
screen, this feature can be programmed
through the instrument cluster display. Refer
25
to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” in the Own-
er’s Manual for further information.
Rear Heated Seats
On some models, the two outboard seats are
equipped with heated seats. The heated seat
switches for these seats are located on the
rear of the center console.
There are two heated seat switches that allow
the rear passengers to operate the seats in-
dependently. You can choose from HI, LO or
OFF heat settings. Amber indicator lights in
each switch indicate the level of heat in use.
Two indicator lights will illuminate for HI, one
for LO and none for OFF.Push the switch once
to select HI-level heat-
ing. Push the switch a
second time to select
LO-level heating. Push
the switch a third time
to shut the heating el-
ements OFF. NOTE:
• Once a heat setting is selected, heat will be
felt within two to five minutes.
• The engine must be running for the heated seats to operate.
When the HI-level setting is selected, the
heater will provide a boosted heat level dur-
ing the first four minutes of operation. Then,
the heat output will drop to the normal HI-
level. If the HI-level setting is selected, the
system will automatically switch to LO-level
after approximately 60 minutes of continu-
ous operation. At that time, the number of
illuminated LEDs changes from two to one,
indicating the change. The LO-level setting
will turn OFF automatically after approxi-
mately 45 minutes.
Ventilated Seats — If Equipped
Located in the seat cushion are small fans
that draw the air from the passenger compart-
ment and move air through fine perforations
in the seat cover to help keep the driver and
front passenger cooler in higher ambient
temperatures. The fans operate at two
speeds, HI and LO. The front ventilated seats control buttons are
located on the center instrument panel below
the climate controls.
If your vehicle is equipped with a touch-
screen, the front ventilated seats control but-
tons are also located within the climate or
controls screen of the touchscreen.
• Press the ventilated seat button
once to
choose HI.
• Press the ventilated seat button
a
second time to choose LO.
• Press the ventilated seat button
a third
time to turn the ventilated seat OFF.
NOTE:
The engine must be running for the venti-
lated seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote
start, the ventilated seats can be pro-
grammed to come on during a remote start.
GETTING TO KNOW YOUR VEHICLE
26
STEERING WHEEL
Tilt Steering Column
This feature allows you to tilt the steering
column upward or downward. The tilt lever is
located on the steering column, below the
multifunction lever.Pull the lever toward the steering wheel to
unlock the steering column. With one hand
firmly on the steering wheel, move the steer-
ing column up or down, as desired. Release
the lever to lock the steering column firmly in
place.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column
while driving or driving with the steering
column unlocked, could cause the driver
to lose control of the vehicle. Failure to
follow this warning may result in serious
injury or death.
Heated Steering Wheel — If
Equipped
The steering wheel contains a heating ele-
ment that helps warm your hands in cold
weather. The heated steering wheel has only
one temperature setting. Once the heated
steering wheel has been turned on, it will
operate for an average of 80 minutes before
automatically shutting off. This time mayvary based on the temperature of the sur-
rounding environment or the heated steering
wheel may not turn on when it is already
warm.
The heated steering wheel control button is
located on the center instrument panel below
the climate controls. There are also buttons
located within the climate or controls screen
of the touchscreen.
• Press the heated steering wheel button
once to turn the heating element on.
• Press the heated steering wheel button
a second time to turn the heating element
off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote
start, the heated steering wheel can be pro-
grammed to come on during a remote start.
Tilt Lever Location
1 — Adjustable Pedal Switch
2 — Tilt Lever
29
CAUTION!
trols. Pedal travel may become limited if
movement is stopped by an obstruction in
the adjustable pedal's path.
MIRRORS
Power Folding Outside Mirrors For
Standard And Trailer Tow — If
Equipped
If equipped with power folding mirrors, they
can be electrically folded rearward and un-
folded into the drive position.
The switch for the power folding mirrors is
located between the power mirror switches L
(left) and R (right). Push the switch once and
the mirrors will fold in, push the switch a
second time and the mirrors will return to the
normal driving position.
If the mirror is manually folded after electri-
cally cycled, a potential extra button push is
required to get the mirrors back to the homeposition. If the mirror does not electrically
fold, check for ice or dirt build up at the pivot
area which can cause excessive drag.
Resetting The Power Folding Outside Mirrors
You may need to reset the power folding
mirrors if the following occurs:
• The mirrors are accidentally blocked while
folding.
• The mirrors are accidentally manually folded/unfolded. • The mirrors come out of the unfolded posi-
tion.
• The mirrors shake and vibrate at normal driving speeds.
To Reset The Power Folding Mirrors:
1. Using the power folding mirror switch, move the mirror to its full forward
position.
2. Using the power folding mirror switch, move the mirror to the full retract position
(this may require multiple button
pushes). This resets them to their normal
position.
NOTE:
• The power fold mirrors are designed to operate while the vehicle is stationary or
traveling at moderate speeds. If you at-
tempt to power fold the mirrors at high
speeds they may not fully open or close. You
should slow down to a moderate speed and
complete the operation.
• When pushing the power fold button 10 or more times in one minute the system shuts
down for one minute to protect the motors
from over heating.
Power Folding Mirror Switch
31