TROUBLESHOOTING GUIDE
The system should respond correctly to all
voice commands without difficulty. If prob-
lems are encountered, try the following so-
lutions.
Where the solutions are listed by number,
try each solution in turn, starting with num-
ber 1, until the problem is resolved.
Symptom Solution
System fails to interpret the command correctly.1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this
section.
2. Ensure that the command is spoken af ter the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in
the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on).
NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be car-
ried out to improve the recognition response for the speaker. For additional information, refer to “Voice
Adaptation (VA) mode” in this section.
The system consistently selects the wrong entry from
the phone book.1. Ensure that the phone book entry name requested matches what was originally stored. This can be
confirmed by using the “List Names” command. For additional information, refer to “Phonebook (phones
without automatic phonebook download function)” in this section.
2. Replace one of the names being confused with a new name.
4-64Display screen, heater, air conditioner, audio and phone systems
WARNING
∙ Use a phone af ter stopping your ve-
hicle in a safe location. If you have to
use a phone while driving, exercise ex-
treme caution at all times so full at-
tention may be given to vehicle
operation.
∙ If you are unable to devote full atten-
tion to vehicle operation while talking
on the phone, pull off the road to a
safe location and stop your vehicle.
CAUTION
To avoid discharging the vehicle bat-
tery, use a phone af ter starting the
engine.
Your NISSAN is equipped with the
Bluetooth® Hands-Free Phone System. If
you have a compatible Bluetooth® enabled
cellular phone, you can set up the wireless
connection between your cellular phone
and the in-vehicle phone module. With
Bluetooth® wireless technology, you canmake or receive a hands-free telephone
call with your cellular phone in the vehicle.
Once your cellular phone is connected to
the in-vehicle phone module, no other
phone connecting procedure is required.
Your phone is automatically connected
LHA3506
BLUETOOTH® HANDS-FREE PHONE
SYSTEM (Type B) (if so equipped)
Display screen, heater, air conditioner, audio and phone systems4-65
with the in-vehicle phone module when
the ignition switch is placed in the ON po-
sition with the previously connected cellu-
lar phone turned on and carried in the ve-
hicle.
NOTE:
Some devices require the user to accept
connections to other Bluetooth® de-
vices. If your phone does not connect au-
tomatic ally to the system, consult the
phone’s Owner’s Manual for details on
device operation.
You can connect up to five different
Bluetooth® cellular phones to the in-
vehicle phone module. However, you can
talk on only one cellular phone at a time.
Before using the Bluetooth® Hands-Free
Phone System, refer to the following notes.
∙ Set up the wireless connection be-
tween a compatible cellular phone and
the in-vehicle phone module before us-
ing the hands-free phone system.∙ Some Bluetooth® enabled cellular
phones may not be recognized or work
properly. Please visit
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for a recom-
mended phone list and connecting in-
structions.
∙ You will not be able to use a hands-free
phone under the following conditions:
– Your vehicle is outside of the cellular
service area.
– Your vehicle is in an area where it is
difficult to receive a cellular signal;
such as in a tunnel, in an under-
ground parking garage, near a tall
building or in a mountainous area.
– Your cellular phone is locked to pre-
vent it from being dialed.
∙ When the radio wave condition is not
ideal or ambient sound is too loud, it
may be difficult to hear the other per-
son’s voice during a call.
∙ Do not place the cellular phone in an
area surrounded by metal or far away
from the in-vehicle phone module to
prevent tone quality degradation and
wireless connection disruption.∙While a cellular phone is connected
through the Bluetooth® wireless connec-
tion, the battery power of the cellular
phone may discharge quicker than usual.
The Bluetooth® Hands-Free Phone Sys-
tem cannot charge cellular phones.
∙ For additional information, you can visit
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for trouble-
shooting help.
∙ Some cellular phones or other devices
may cause interference or a buzzing
noise to come from the audio system
speakers. Storing the device in a differ-
ent location may reduce or eliminate
the noise.
∙ For additional information, refer to the
cellular phone Owner’s Manual regard-
ing the telephone charges, cellular
phone antenna and body, etc.
REGULATORY INFORMATION
FCC Regulatory information
– CAUTION: To maintain compliance with
FCC’s RF exposure guidelines, use only
the supplied antenna. Unauthorized an-
tenna, modification, or attachments
could damage the transmitter and may
violate FCC regulations.
4-66Display screen, heater, air conditioner, audio and phone systems
– Operation is subject to the following two
conditions:
1. This device may not cause interference
and
2. this device must accept any interfer-
ence, including interference that may
cause undesired operation of the de-
vice.
IC Regulatory information
– Operation is subject to the following two
conditions: (1) this device may not cause
interference, and (2) this device must ac-
cept any interference, including interfer-
ence that may cause undesired opera-
tion of the device.
– This Class B digital apparatus meets all
requirements of the Canadian
Interference-Causing Equipment Regu-
lations.
BLUETOOTH® is a
trademark owned
by Bluetooth SIG,
Inc. and licensed
to Visteon.
USING THE SYSTEM
The system allows hands-free operation of
the Bluetooth® Hands-Free Phone System.
If the vehicle is in motion, some commands
may not be available so full attention may
be given to vehicle operation.
Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initial-
ized, which takes a few seconds. If the
button is pressed before the initialization
completes, the system will announce
“Hands-free phone system not ready” and
will not react to voice commands.
Operating tips
To get the best performance out of the
NISSAN Voice Recognition system, observe
the following:
∙ Keep the interior of the vehicle as quiet
as possible. Close the windows to elimi-
nate surrounding noises (traffic noises,
vibration sounds, etc.), which may pre-
vent the system from recognizing voice
commands correctly.
∙ Wait until the tone sounds before
speaking a command. Otherwise, the
command will not be received properly.∙ Start speaking a command within
5 seconds af ter the tone sounds.
∙ Speak in a natural voice without paus-
ing between words.
Giving voice commands
To operate NISSAN Voice Recognition,
press and release the
button located
on the steering wheel. Af ter the tone
sounds, speak a command.
The command given is picked up by the
microphone, and voice feedback is given
when the command is accepted.
∙ If you need to hear the available com-
mands for the current menu again, say
“Help” and the system will repeat them.
∙ If a command is not recognized, the
system announces, “Command not
recognized. Please try again.” Make sure
the command is said exactly as
prompted by the system and repeat
the command in a clear voice.
∙ If you want to go back to the previous
command, you can say “Go back” or
“Correction” any time the system is
waiting for a response.
Display screen, heater, air conditioner, audio and phone systems4-67
∙ You can cancel a command when the
system is waiting for a response by say-
ing, “Cancel” or “Quit.” The system an-
nounces “Cancel” and ends the Voice
Recognition session. You can also press
and hold the
button on the steer-
ing wheel for 5 seconds at any time to
end the Voice Recognition session.
Whenever the Voice Recognition ses-
sion is canceled, a double beep is
played to indicate you have exited the
system.
∙ If you want to adjust the volume of the
voice feedback, push the volume con-
trol switches (+ or -) on the steering
wheel while being provided with feed-
back. You can also use the radio volume
control knob.
Voice Prompt Interrupt
In most cases you can interrupt the voice
feedback to speak the next command by
pressing the
button on the steering
wheel. Af ter interrupting the system, wait
for a beep before speaking your command.One Shot Call
To use the system faster, you may speak
the second level commands with the main
menu command on the main menu. For
example, press the
button and af ter
the tone say, “Call Redial”.
CONTROL BUTTONS
The control buttons for the Bluetooth®
Hands-Free Phone System are located on
the steering wheel.
PHONE/SEND
Press the
button to initi-
ate a Voice Recognition ses-
sion or answer an incoming
call.
LHA3002
4-68Display screen, heater, air conditioner, audio and phone systems
You can also use the
button to interrupt the sys-
tem feedback and give a
command at once. For addi-
tional information, refer to
“Voice commands” and “Dur-
ing a call” in this section.
PHONE/END
While the Voice Recognition
system is active, press and
hold the
button for
5 seconds to quit the Voice
Recognition system at any
time.
Tuning switch
While using the Voice Recog-
nition system, tilt the tuning
switch up or down to manu-
ally control the phone system.
CONNECTING PROCEDURE
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If
the vehicle starts moving during the pro-
cedure, the procedure will be canceled.
To connect a phone to the Bluetooth®
Hands-Free Phone System:1. Press the ENTER/SETTING button.
2. Use the TUNE/FOLDER knob to select
“Bluetooth” and then press the
ENTER/SETTING button.
Menu ItemResult
Bluetooth ON/OFF Allows user to switch Bluetooth® on and off. Bluetooth® must be turned on in order to connect device.
On Turns Bluetooth® functionality on
Off Turns Bluetooth® functionality off
Add Phone Upon pressing this button, a message with a PIN appears on the screen. operate the Bluetooth® phone to enter the PIN and
complete the connection process.
Delete Phone Delete a phone currently connected to the system.
Replace Phone Replace the phone currently connected to the system. This option allows the user to keep any voicetags that were recorded
using the previous phone if vehicle is equipped with Voice Recognition.
Select Phone Choose a phone from a list of previously connected or currently connected phones.
The connecting procedure varies according to each phone. For additional information, refer to the phone’s Owner’s Manual.
Display screen, heater, air conditioner, audio and phone systems4-69
VOICE COMMANDS
Voice commands can be used to operate
the Bluetooth® Hands-Free Phone System.
Press the
button and say “Phone” to
bring up the phone command menu. The
available options are:
∙ Call
∙ Phonebook
∙ Recent Calls
∙ Messaging (if available)
∙ Select Phone
“Call”
For additional information, refer to “Making
a call” in this section.
“Phonebook”
The following commands are available un-
der “Phonebook”:∙ (a name)
Say a name in the phonebook to bring
up a list of options for that phonebook
entry. The system will say the name it
interpreted based on the voice com-
mand provided. If the name is incorrect,
say “Correction” to hear another name.
Once the correct phonebook entry is
identified, say “Dial” to dial the number
or “Send Text” to send a text message to
that number. Say “Record Name” to re-
cord a name for the phonebook entry.
Say “Delete Recording” to delete a re-
corded name for the phonebook entry.
∙ List Names
Speak this command to have the sys-
tem list the names in the phonebook
one by one alphabetically. Say “Dial” to
dial the number of the current name or
“Send Text” to send a text message to
that number. Say “Next Entry ” or “Previ-
ous Entry ” to move through the list al-
phabetically. Say “Record Name” to re-
cord a name for the current phonebook
entry. Say “Delete Recording” to delete a
recorded name for the current phone-
book entry.
“Recent Calls”
The following commands are available un-
der “Recent Calls”:
∙ Incoming Calls
Speak this command to list the last five
incoming calls to the vehicle. If the call is
from an entry in the phonebook, the
name will be displayed. Otherwise, the
phone number of the incoming call will
be displayed.
Say “Dial” to call the number or “Send
Text” to send a text message to that
number. Say “Next Entry ” or “Previous
Entry ” to move through the list of in-
coming calls.
∙ Missed Calls
Speak this command to list the last five
missed calls to the vehicle. If the call is
from an entry in the phonebook, the
name will be displayed. Otherwise, the
phone number of the missed call will be
displayed.
Say “Dial” to call the number or “Send
Text” to send a text message to that
number. Say “Next Entry ” or “Previous
Entry ” to move through the list of
missed calls.
4-70Display screen, heater, air conditioner, audio and phone systems
∙ Outgoing Calls
Speak this command to list the last five
outgoing calls from the vehicle. If the
call was to an entry in the phonebook,
the name will be displayed. Otherwise,
the phone number of the outgoing call
will be displayed.
Say “Dial” to call the number or “Send
Text” to send a text message to that
number. Say “Next Entry ” or “Previous
Entry ” to move through the list of out-
going calls.
∙ Redial
Speak this command to call the last
number dialed.
∙ Call Back
Speak this command to call the num-
ber of the last incoming call to the ve-
hicle.
“Messaging”(if so equipped)
Speak this command to access text mes-
saging functions. For additional informa-
tion, refer to “Text messaging” in this sec-
tion.
“Select Phone”
Speak this command to select a phone to
use from a list of those phones connected
to the vehicle.
MAKING A CALL
To make a call from a phone connected to
the vehicle’s Bluetooth® Hands-Free Phone
System:
NOTE:
Available commands different if system
is in Manual Control mode. For additional
information, refer to “Manual Control” in
this section.
1. Press the
button.
2. The system will prompt you for a com-
mand. Say “Call”.
3. Select one of the available voice com-
mands to continue:∙ “(a name)” — Speak the name of a
phonebook entry to place a call to that
entry. The system will respond with the
name it interpreted from your com-
mand and will prompt you to confirm
that the name is correct. Say “Yes” to
initiate the call or “No” to hear another
name from the phonebook.
∙ “List Names” – Speak this command to
have the system list the names in the
phonebook one by one alphabetically.
Say “Next Entry” or “Previous Entry” to
move through the list alphabetically.
Say “Select” once desired contact is
heard and displayed on screen. Say
“Dial” to dial the number of the current
name or say “Record Name” to record a
name for the current phonebook entry
to be assigned.
Display screen, heater, air conditioner, audio and phone systems4-71