2018 NISSAN MURANO phone

NISSAN CARES . . .
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. YourNISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact the NISSAN Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers 1-800-387-0122 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone
number
– Vehicle identification number (attached to the top of the instrument panel on the
driver’s side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer’s name
– Your comments or questions
OR You can write to NISSAN with the informa-
tion at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
[email protected]
If you prefer, visit us at:
www.nissanusa.com (for U.S. customers)
or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
NISSAN CUSTOMER CARE PROGRAM

Table of
ContentsIllustrated table of contents
Safety—Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
Index
0
1
2
3
4
5
6
7
8
9
10
11

16. Push-button ignition switch(P. 5-13)
17. Cruise control switches
(if so equipped) (P. 5-43)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-44)
18. Driver supplemental knee air bag
(P. 1-49)
19. Bluetooth® Hands-Free Phone
System/Audio control switches
(P. 4-2)
20. Hood release (P. 3-22) Fuel door release (P. 3-31)
Powered rear seatback switch
(P. 1-2)
21. Fuse box (P. 8-20)
22. Power lif tgate main switch
(if so equipped) (P. 3-22)
Heated steering wheel switch
(if so equipped) (P. 2-45)
Vehicle Dynamic Control (VDC) OFF
switch (P. 2-46)
23. Instrument brightness control
(P. 2-37)
Twin trip odometer reset switch
(P. 2-4)*: Refer to the separate NissanConnect®
Owner’s Manual.
Refer to the page number indicated in
parentheses for operating details.
Illustrated table of contents0-7

16. Push-button ignition switch(P. 5-13)
17. Cruise control switches
(if so equipped) (P. 5-43)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-44)
18. Driver supplemental knee air bag
(P. 1-49)
19. Bluetooth® Hands-Free Phone
System/Audio control switches
(P. 4-2)
20. Hood release (P. 3-22) Fuel door release (P. 3-31)
Powered rear seatback switch
(P. 1-2)
21. Fuse box (P. 8-20)
22. Power lif tgate main switch
(if so equipped) (P. 3-22)
Heated steering wheel switch
(if so equipped) (P. 2-45)
Vehicle Dynamic Control (VDC) OFF
switch (P. 2-46)
23. Instrument brightness control
(P. 2-37)
Twin trip odometer reset switch
(P. 2-4)*: Refer to the separate NissanConnect®
Owner’s Manual.
Refer to the page number indicated in
parentheses for operating details.
Instruments and controls2-3

∙ Vehicle and meter display settings
∙ Cruise control status
∙ Odometer/twin trip odometer
∙ Gear position information (P, R, N, D)
∙ Distance To Empty and fuel indicator
The display will be interrupted when a
phone call is received. Phone calls can be
answered or rejected through the steering
wheel controls.
HOW TO USE THE VEHICLE
INFORMATION DISPLAY
The vehicle information display can be
changed using the OK
and
buttons located on
the steering wheel.
1. OK — change or select an item in the vehicle information display.
— scroll up or down the vehicle
information menu items. If the vehicle
information display is not showing a
menu with the
buttons, pressing
the
will change to the
previous/next audio preset. 2.
— go back or forward
through the vehicle information menu
items or to change from one display
screen to the next (i.e. trip, TPMS, fuel
economy).
The OK and
buttons also
control audio and control panel functions
in some conditions. Most screens and
menus offer instruction prompts of the
steering switch buttons to indicate how to
control the vehicle information display. An
orange cursor is shown to indicate where
you are in the available menu items. A scroll
bar with up and down arrows will appear if
there is more than one page of menu
items. For additional information, refer to
the separate NissanConnect® Owner’s
Manual.
LIC3778
Instruments and controls2-17

The E-call (SOS) system switch is used in
combination with a NissanConnect® Ser-
vices subscription to call for assistance in
case of an emergency.
Pushing the switch will (with a paid sub-
scription) reach a Response Specialist that
will provide assistance based on the situa-
tion described by the vehicle’s occupant.
For additional information, or to enroll your
vehicle, refer to
www.NissanUSA.com/connect,
www.Nissan.ca/NissanConnect, or
www.Nissan.ca/NissanConnect/fr or call
855–426–6628.
12V OUTLETS
The power outlets are for powering electri-
cal accessories such as cellular tele-
phones. They are rated at 12 volt, 120W (10A)
maximum.
The vehicle’s power outlets are powered
only when the ignition switch is in the ACC
(if so equipped) or ON position.
Open the cap to use a power outlet.
CAUTION
∙ The outlet and plug may be hot duringor immediately af ter use.
∙ Only certain power outlets are de- signed for use with a cigarette lighter
unit. Do not use any other power out-
let for an accessory lighter. It is rec-
ommended that you visit a NISSAN
dealer for additional information.
∙ Do not use with accessories that ex- ceed a 12 volt, 120W (10A) power draw.
LIC3357
Instrument Panel
LIC3002
Center Console
LIC3705
E-CALL (SOS) SWITCH (if so
equipped) POWER OUTLETS
Instruments and controls2-47

CHILD SAFETY REAR DOOR LOCK
Child safety locks help prevent the rear
doors from being opened accidentally, es-
pecially when small children are in the ve-
hicle.
The child safety lock levers are located on
the edge of the rear doors.
When the lever is in the LOCK position,
the door can be opened only from the
outside.
WARNING
∙ Radio waves could adversely affectelectric medical equipment. Those
who use a pacemaker should contact
the electric medical equipment
manufacturer for the possible influ-
ences before use.
∙ The Intelligent Key transmits radio waves when the buttons are pressed.
The FAA advises the radio waves may
affect aircraf t navigation and com-
munication systems. Do not operate
the Intelligent Key while on an air-
plane. Make sure the buttons are not
operated unintentionally when the
unit is stored for a flight.
∙ Never leave the Intelligent Key in the vehicle when you leave the vehicle.
The Intelligent Key system can operate all
the door locks using the remote control
function or pushing the request switch on
the vehicle without taking the key out from
a pocket or purse. The operating environ-
ment and/or conditions may affect the In-
telligent Key system operation.
Be sure to read the following before using
the Intelligent Key system.
CAUTION
Be sure to carry the Intelligent Key with
you when operating the vehicle.
The Intelligent Key is capable of receiving
and transmitting radio waves. The Intelli-
gent Key system transmits weak radio
waves from various distances. Environ-
mental conditions may interfere with the
operation of the Intelligent Key system un-
der the following operating conditions: ∙ When operating near a location where strong radio waves are transmitted,
such as a TV tower, power station and
broadcasting station.
∙ When in possession of wireless equip- ment, such as a cellular telephone,
transceiver or a CB radio.
∙ When the Intelligent Key is in contact with or covered by metallic materials.
∙ When any type of radio wave remote control is used nearby.
∙ When the Intelligent Key is placed near an electric appliance such as a personal
computer.
∙ When the vehicle is parked near a park- ing meter.
LPD2374
NISSAN INTELLIGENT KEY®
Pre-driving checks and adjustments3-7

Thebutton will be on the NISSAN In-
telligent Key® if the vehicle has Remote En-
gine Start. This feature allows the engine to
start from outside the vehicle.
The following features may be affected
when the Remote Engine Start feature is
used:
∙ Vehicles with a manual climate control system (if so equipped) will default to
the last used heating or cooling mode. ∙ Vehicles with an automatic climate
control system (if so equipped) will de-
fault to either heating or cooling mode.
For additional information, refer to “Re-
mote Engine Start with Intelligent Cli-
mate Control” in the “Monitor, climate,
audio, phone and voice recognition sys-
tems” section of this manual.
Laws in some local communities may re-
strict the use of remote starters. For ex-
ample, some laws require a person using
Remote Engine Start to have the vehicle in
view. Check local regulations for any re-
quirements. Other conditions may affect the function of
the Remote Engine Start feature. For addi-
tional information, refer to “Conditions the
Remote Engine Start will not work” in this
section.
Other conditions can affect the perfor-
mance of the Intelligent Key transmitter.
For additional information, refer to “NISSAN
Intelligent Key®” in this section.
REMOTE ENGINE START
OPERATING RANGE
WARNING
To help avoid risk of injury or death
through unintended operation of the
vehicle and/or its systems, including
entrapment in windows or inadvertent
door lock activation, do not leave chil-
dren, people who require the assistance
of others or pets unattended in your ve-
hicle. Additionally, the temperature in-
side a closed vehicle on a warm day can
quickly become high enough to cause a
significant risk of injury or death to
people and pets.Type A (if so equipped)
LPD2293
Type B (if so equipped)
LPD2060
REMOTE ENGINE START (if so
equipped)
Pre-driving checks and adjustments3-19