
Charging troubleshooting guideE08301501243SymptomPossible causePossible solutionCharging cannot be
started.The operation mode of the power
switch is in the “ON” position.Put the operation mode of the power switch in “OFF” before charging.The drive battery is already fully
charged.Charging cannot be performed if the drive battery is already fully charged. Charg- ing automatically turns off if the drive battery is fully charged.The temperature of the drive bat-
tery is too high or too low to
charge.Confirm the drive battery temperature.
Refer to “Cautions and actions to deal with intense heat” on page 2-10 and “Cau-
tions and actions to deal with intense cold” on page 2-10.The auxiliary battery is dis-
charged.The drive battery cannot be charged if the vehicle electrical systems cannot be
turned on. If the auxiliary battery is discharged, charge or emergency start the aux- iliary battery.
Refer to “Emergency starting” on page 9-02.The vehicle or the charging cable
has a malfunction.The vehicle or charging cable may have a malfunction. Confirm if the warning
lamp on the meter is illuminated. Confirm if the indicator on the control box is in-
dicating a malfunction. If a warning is displayed, stop charging and contact a
MITSUBISHI MOTORS Authorized Service Point.Normal charging can-
not be started.There is no electrical power com-
ing from the outlet.Confirm that there has not been a power failure. Make sure the breaker is on. If an
outlet with a timer device installed is used, power will only be available at the time
set by the timer.
Confirm if the POWER indicator on the control box is illuminated.The charge connector is not con-
nected correctly.Confirm the charge connector is connected correctly.The charge connector was connec-
ted and disconnected repeatedly in
a short time.Disconnect the charge connector, wait for a while, then start charging procedure again from the beginning.
Charging troubleshooting guide
3-21OGGE18E1Charging3

SymptomPossible causePossible solutionA charging cable for other vehicle
is used.Use the EV charging cable only for your vehicle.A normal charger which does not
correspond to your vehicles is
used.Consult an administrator or a maker of the normal charger that it corresponds to
your vehicle. Also perform normal charging according to the operating procedure
indicated on the body of normal charger.The reservation of Charging timer
is set up by MITSUBISHI Remote
Control (if so equipped), Smart-
phone Link Display Audio (if so
equipped) or by the MITSUBISHI
Multi-Communication System
(MMCS) (if so equipped).The normal charging cannot be started when the charging cable is connected, if the charging timer is set. Cancel all the charging timer settings, if you want to start the
normal charging immediately.
Refer to “MITSUBISHI Remote Control” on page 3-24.
For the MITSUBISHI Multi-Communication System (MMCS) refer to the separate owner’s manuals.Normal charging is dis-
continued.There is no power coming from
the outlet.There may have been a electrical power failure, or the breaker may have failed. Charging will resume when the power source is reset.The EV charging cable has been
disconnected.Check that the EV charging cable has not been disconnected.The button on the normal charge
connector has been pressed.If the charge connector button is pressed for a long period of time, charging will be
stopped. Start the charging procedure again.The temperature of the drive bat-
tery is too high or too low to
charge.Confirm the drive battery temperature.
Refer to “Cautions and actions to deal with intense heat” on page 2-10 and “Cau-
tions and actions to deal with intense cold” on page 2-10.Charging is stopped by the normal
charge timer.Charging will stop depending on the timer function setting of the normal charge device. Try it again with cancelling the timer settings.
Charging troubleshooting guide
3-22OGGE18E1Charging3

SymptomPossible causePossible solutionThe Charging timer was set up by
the MITSUBISHI Remote Control
(if so equipped), Smartphone Link
Display Audio (if so equipped) or
the MITSUBISHI Multi-Commu-
nication System (MMCS) (if so
equipped) after starting of normal
charging.Cancel all the charging timer settings. Charging is automatically restarted if you cancel the charging timer.
Refer to “MITSUBISHI Remote Control” on page 3-24.
For the MITSUBISHI Multi-Communication System (MMCS) refer to the separate
owner’s manuals.Quick charging cannot
be started.The charge connector is not con-
nected correctly and/or not locked.Check that the charge connector is connected correctly and that it is locked.The self-diagnostic function of the
quick charge device returns a neg-
ative result.There is a possibility that the vehicle has a malfunction. Stop charging and contact
a MITSUBISHI MOTORS Authorized Service Point.The power switch of the quick
charger is off.Check the power switch of the quick charger.
Consult an administrator or a maker of the quick charger.Quick charge is discon-
tinued.Charging is stopped by the quick
charge timer.Charging will stop depending on the timer function setting of the quick charge de-
vice. If you need to charge the drive battery more, start the charging procedure again.Charging stops at 80 % capacity.Charging is designed to stop when the drive battery capacity reaches 80 %. If you
need to charge the drive battery more than 80 %, start the charging procedure again.The power supply for the quick
charger is off.Check whether the power supply for the quick charger is off. Consult an administrator or a maker of the quick charger.
Charging troubleshooting guide
3-23OGGE18E1Charging3

KeysE00300104175
The key fits all locks.
without MITSUBISHI Remote Control
with MITSUBISHI Remote Control
1- Keyless operation key
2- Keyless operation key (with electric tail-
gate switch)
3- Emergency keyWARNINGl When taking a key on flights, do not press
any switches on the key while on the plane. If a switch is pressed on the plane,
the key emits electromagnetic waves, which could adversely affect the plane’s flight operation.
When carrying a key in a bag, be careful that no switches on the key can be easily
pressed by mistake.NOTEl The key is a precision electronic device with
a built-in signal transmitter. Please observe
the following in order to prevent a malfunc- tion.
• Do not leave in a place that is exposed to
direct sunlight, for example on the dash- board.
• Do not disassemble or modify.
• Do not excessively bend the key or sub-
ject it to strong impacts.
• Do not expose to water.
• Keep away from magnetic key rings.
• Keep away from audio systems, personal
computers, TVs, and other equipment that generates a magnetic field.NOTE• Keep away from devices that emit strong
electromagnetic waves, such as cellular
phones, wireless devices and high fre- quency equipment (including medical de-
vices).
• Do not clean with ultrasonic cleaners or
similar equipment.
• Do not leave the key where it may be ex-
posed to high temperature or high humidi- ty.
l The plug-in hybrid EV system is designed so
that it will not start if the ID code registered
in the immobilizer computer and the key’s ID code do not match. Refer to the “Elec-
tronic immobilizer” section for details and key usage.
l [For vehicles equipped with the security
alarm system]
Pay attention to the following if the security
alarm is set to “Active”.
Refer to “Security alarm system” on page 4-27.
• If the security alarm is in the system
armed mode, the alarm will sound if the
doors are opened after being unlocked with the key, the inside lock knob or the
central door lock switch.
• Even if the security alarm is set to “Ac-
tive”, the system preparation mode is not entered if the keyless entry system or thekeyless operation function was not used to
lock the vehicle.
Keys
4-02OGGE18E1Locking and unlocking4

To lock
Press the LOCK switch (1). All the doors andthe tailgate will be locked. The turn-signal
lamps will blink once when the doors and the
tailgate are locked.
To unlock
Press the UNLOCK switch (2). All the doors
and the tailgate will be unlocked. If the doors and tailgate are unlocked when the frontroom lamp switch is in the “DOOR” positionor the rear room lamp switch is in the middle
(•) position, the room lamp will illuminate for
approximately 15 seconds and the turn-signal lamps will blink twice.
The position and tail lamps can also be set to
turn on for approximately 30 seconds. Refer to “Instruments and controls: Welcome light”
on page 6-58.
NOTEl For the operation of the Electric tailgate
switch (3), refer to “Electric tailgate” onpage 4-20.
l For the operation of the Charging timer can-
cel switch (5), refer to “MITSUBISHI Re-
mote Control” on page 3-24.NOTEl The door and tailgate unlock function can be
set so that only the driver’s door unlocks
when the UNLOCK switch (2) is pressed once.
If the door and tailgate unlock function is set
to work as described above, all the doors and
the tailgate unlock when the UNLOCK switch is pressed two times in succession.
Refer to “Setting of door and tailgate unlock
function” on page 4-05.
l If the UNLOCK switch (2) is pressed and no
door or tailgate is opened within approxi-mately 30 seconds, relocking will automati-
cally occur.
l If either of the following problems occurs,
the battery may be exhausted.
• The remote control switch is operated at
the correct distance from the vehicle, but
the doors and tailgate are not locked/
unlocked in response.
• The indication lamp (4) is dim or does not
come on.
For further information, please consult your MITSUBISHI MOTORS Authorized
Service Point.
If you replace the battery yourself, refer to
“Procedure for replacing the remote con-
trol switch battery” on page 4-06.
l It is possible to modify functions as follows:
For further information, please contact your MITSUBISHI MOTORS Authorized Serv-
ice Point.
On vehicles equipped with the Smartphone Link Display Audio or the MITSUBISHINOTEMulti-Communication System (MMCS),
screen operations can be used to make theadjustment. Refer to the separate owner’s
manual for details.
• The time for automatic relocking can be
changed.
• The confirmation function (flashing of the
turn-signal lamps) can be set to operateonly when the doors and backdoor arelocked or only when the doors and back-
door are unlocked.
• The confirmation function (this indicates
locking or unlocking of the doors and tail-
gate with the blink of the turn-signal lamps) can be deactivated.
• The number of times the turn-signal
lamps are flashed by the confirmation function can be changed.Operation of the outside rear-
view mirrors (Vehicles equip- ped with mirror retractorswitch)
E00310801581
To fold
Within 30 seconds of locking the doors and tailgate using the LOCK switch (1), press the LOCK switch twice rapidly to fold the out-
side rear-view mirrors.
Keyless entry system
4-04OGGE18E1Locking and unlocking4

To extend
Within 30 seconds of unlocking the doors
and tailgate using the UNLOCK switch (2),
press the UNLOCK switch twice rapidly to return the outside rear-view mirrors to their
extended positions.
The outside rear-view mirrors are not initially
set to work as described above. If you want them to work as described above, you need to
set them so that they do not retract/extend when the doors and tailgate are locked/
unlocked using the keyless entry system or
keyless operation function.
Refer to “Starting and driving: Outside rear-
view mirrors” on page 7-09.
For details, please consult a MITSUBISHI
MOTORS Authorized Service Point.
In a vehicle equipped with the Smartphone Link Display Audio or the MITSUBISHI
Multi-Communication System (MMCS), it is possible to change the setting by means of
screen operations.
Refer to the separate owner’s manual for de- tails.
NOTEl The outside rear-view mirrors automatically
retract when all the doors and tailgate are
locked using the keyless operation function.
Refer to “Starting and driving: Outside rear- view mirrors” on page 7-09.NOTEl The keyless entry system does not operate
when the door or tailgate is open.
l The remote control switch will operate with-
in approximately 4 m from the vehicle.
However, the operating range of the remote control switch may change if the vehicle is
located near a power station, or radio/TV broadcasting station.
l If your remote control switch is lost or dam-
aged, please contact your MITSUBISHI
MOTORS Authorized Service Point for a re-
placement remote control switch.
l If you wish to add a remote control switch,
we recommend you to contact your MITSUBISHI MOTORS Authorized Serv-
ice Point.
The below remote control switches are avail-
able for your vehicle.
• Keyless operation key: up to 4 remote
control switchesSetting of door and tailgate un-
lock function
E00310301368
The door and tailgate unlock function can be set to the following two conditions.
Each time the door and tailgate unlock func-
tion is set, a chime will sound to tell you the condition of the door and tailgate unlock
function.
Number of chimesConditionOne chimeAll doors and the
tailgate unlockTwo chimesDriver’s door unlock only
1. Put the operation mode in OFF.
2. Place the combination headlamps and
dipper switch in the “OFF” position, and leave the driver’s door open.
3. Press the LOCK switch (1) for 4 to 10
seconds and press the UNLOCK switch
(2) during this time.
4. Release in sequence the LOCK and UN-
LOCK switches within 10 seconds of pressing the LOCK switch in step 3.
NOTEl The charging lid is also unlocked, when the
driver’s door is unlocked.
l On vehicles equipped with the Smartphone
Link Display Audio or the MITSUBISHI
Multi-Communication System (MMCS), screen operations can be used to make theadjustment. Refer to the separate owner’s
manual for details.
Keyless entry system
4-05OGGE18E1Locking and unlocking4

Procedure for replacing the re-mote control switch battery
E00309501243
Before replacing the battery, remove static
electricity from your body by touching a met- al grounded object.
WARNINGl Danger of explosion if battery is incor-
rectly replaced.
Replace only with the same battery or an equivalent type.CAUTIONl When the remote control switch case is
opened, be careful to keep water, dust, etc. out. Also, do not touch the internal compo-
nents.NOTEl You may purchase a replacement battery at
an electric appliance store.
l A
MITSUBISHI MOTORS Authorized
Service Point can replace the battery for you
if you prefer.
1. With the MITSUBISHI mark facing
you, insert the cloth covered tip of a
straight blade (or minus) screwdriver in-
to the notch in the remote control switch
case and use it to open the case.NOTEl Be sure to perform the procedure with the
MITSUBISHI mark facing you. If the
MITSUBISHI mark is not facing you when
you open the remote control switch case, the transmitter may come out.
2. Remove the old battery.
3. Install a new battery with the + side (A)
up.+ side- sideCoin type battery CR2032
4. Close the case firmly.
5. Check the keyless operation function to
see that it works.
Keyless operation system
E00305602168
The keyless operation system allows you tolock and unlock the doors and tailgate andstart the Plug-in Hybrid EV System simplyby carrying the keyless operation key with
you.
The keyless operation key can also be used as
the keyless entry system remote control switch.
Refer to “Keyless entry system” on page
4-03.
Keyless operation system
4-06OGGE18E1Locking and unlocking4

The driver should always carry the keylessoperation key. This key is necessary for lock-
ing and unlocking the doors and tailgate,
starting the Plug-in Hybrid EV System and otherwise operating the vehicle, so before locking and leaving the vehicle, be sure to
check that you have the keyless operation key.WARNINGl People with implantable cardiac pace-
makers or implantable cardiovascular-de-
fibrillators should not go near the exterior
transmitters (A) or the interior transmit- ters (B). The radio waves used by the key-
less operation system could adversely af- fect implantable cardiac pacemakers or
implantable cardiovascular-defibrillators.WARNINGl When using electro-medical devices other
than implantable cardiac pacemakers or implantable cardiovascular-defibrillators,
contact the electromedical device manu- facturer ahead of time to determine theaffects of radio waves on the devices. Elec-
tromedical device operations could be ad-
versely effected by radio waves.
You can limit the possible operations of
the keyless operation system in the fol-
lowing ways. (The keyless operation system can be used as a keyless entry system.) Please consult a MITSUBISHI
MOTORS Authorized Service Point. • You can limit operations to locking
and unlocking the doors and tailgate.
• You can limit operations to starting
the Plug-in Hybrid EV System.
• The keyless operation system can be
disabled.
When keyless operation system opera- tions are modified, the operating trans-mitters are as follows. • Only locking and unlocking doors or
tailgate: exterior transmitter and inte-
rior transmitters.
• Only starting the Plug-in Hybrid EV
System: interior transmitter
NOTEl The keyless operation key uses an ultra-
weak electromagnetic wave. In the following
cases, the keyless operation system may not
operate properly or may be unstable.
• When there is equipment nearby that
emits strong radio waves, such as: a pow-
er station, a radio/TV broadcasting station or an airport.
• The keyless operation system is carried
together with a communications device such as a cellular phone or radio set, or
with an electronic device such as a per- sonal computer.
• The keyless operation key is touching or
covered by a metal object.
• A keyless entry system is being used
nearby.
• When the keyless operation key battery is
worn out.
• When the keyless operation key is placed
in an area with strong radio waves or noise.
In such cases, use the emergency key.
Refer to “To operate without using the
keyless operation function” on page 4-14.
Keyless operation system
4-07OGGE18E1Locking and unlocking4