2018 MERCEDES-BENZ SPRINTER technical data

Indicator and warning lamps in the
instrument cluster ............................... 195
Stowing and features.......................205
Useful information ............................... 205
Stowage spaces and stowage com-
partments ............................................ 205
Cup holder ........................................... 209
Bottle holder ........................................ 209
Ashtray ................................................ 210
Cigarette lighter ................................... 210
12-V socket .........................................2 11
Mobile phone ....................................... 211
Additional communications equip-
ment .................................................... 212
Transporting loads ............................213
Useful information ............................... 213
Loading guidelines ............................... 213
Load distribution ................................. 215
Securing loads ..................................... 215
Carrier systems ................................... 217
Maintenance and care ......................219
Useful information ............................... 219
Engine compartment ........................... 219
Vehicle interior ....................................2 26
Maintenance ........................................ 226
Battery ................................................. 228
Care ..................................................... 234
Breakdown assistance .....................241
Useful information ............................... 241
Where will I find...? .............................. 241
Flat tire ................................................ 243
Jump-starting ....................................... 243
Tow-starting and towing away ............. 244
Electrical fuses ....................................2 47
Wheels and tires............................... 248
Useful information ............................... 248
Important safety notes ........................ 248
Operation ............................................ 248
Operation in winter .............................. 250
Tire pressure ....................................... 251 Loading the vehicle .............................. 259
What you should know about wheels
and tires .............................................. 262
Flat tire ................................................ 267
Changing wheels ................................. 267
Wheel and tire combination ................. 273
Spare wheel ......................................... 273
Technical data
................................... 276
Useful information ............................... 276
Vehicle electronics .............................. 276
Identification plates .............................2 76
Service products and capacities .......... 278
Vehicle data ......................................... 286
Contents3

Setting the air distribution ............. 103
Setting the air vents ...................... 106
Setting the airflow ......................... 103
Setting the temperature ................ 103
Switching air-recirculation mode
on/off ............................................ 105
Switching on/off ........................... 102
Switching the rear window
defroster on/off ............................ 105
Switching windshield heating on/
off .................................................. 105
Cockpit
Overview .......................................... 33
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 142
Display messages (vehicles with
steering wheel buttons) ................. 192
Display messages (vehicles with-
out steering wheel buttons) ........... 180
COMAND display
Cleaning ......................................... 238
Combination switch ............................ 84
Communications equipment
Operation ....................................... 212
PND fittings ................................... 212
Type approval/frequency .............. 276
Consumption statistics (on-board
computer) .......................................... 173
Control panel
Above the windshield ....................... 38
Center console ................................ 37
Climate control ................................ 37
Driver's door .................................... 39
Left and right side of the steering
wheel ............................................... 39
Conversions/equipment .................... 28
Coolant (engine)
Adding ........................................... 224
Checking the level ......................... 223
Display message ............................ 190
Displaying the temperature (on-
board computer) ............................ 166
Filling capacity ............................... 285
Important safety notes .................. 223
Warning lamp ................................. 200
Cooling
see Climate control Cornering lamps
Replacing bulbs ............................... 90
Cornering light function
Function/notes ................................ 85
Courtesy lights
Replacing bulbs ............................... 94
Crosswind Assist
Display message ............................ 192
Fu

nction/notes ................................ 57
Cruise control
Activating ....................................... 140
Activation conditions ..................... 140
Cruise control lever ....................... 139
Deactivating ................................... 140
Display message ............................ 191
Display messages (vehicle with-
out steering wheel buttons) ........... 176
Driving system ............................... 139
Function/notes ............................. 139
Important safety notes .................. 139
Problem (malfunction) ................... 141
Resuming the stored speed ........... 140
Setting a speed .............................. 140
Storing and maintaining current
speed ............................................. 140
Cup holder ......................................... 209
Cup holder
see Cup holders
Cup holders ........................................ 209
Curtains (cleaning instructions) ...... 240
Customer Assistance Center
(CAC) ..................................................... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 170
Changing bulbs (halogen head-
lamps) .............................................. 90
Switching on/off (switch) ................ 82
8Index

Removing/mounting ...................... 274
Specia lsea tbelt retractor .................. 49
Specialist worksho p............................ 27
Speed ,controlling
see Cruis econtrol
Speedomete r
Digital (vehicles wit hsteerin g
whee lbuttons ).............................. .169
Digital (vehicles without steering
wheel buttons) ............................... 162
Selecting display unit (vehicles
with steering- wheel buttons) ........1 68
Sprinter dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs (rear) ......................9 2
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ......................9 3
Start-off assist
Display message ............................1 82
Starting (engine) ................................ 120
Station
see Radio
Steering wheel
Adjusting ......................................... 79
Button overview ............................... 37
Cleaning ......................................... 239
Step
see Electrical step
Stickers
General safety notes ........................ 25
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 06
Glove box ....................................... 205
Important safety notes .................. 205
Paper holder .................................. 208
Stowage compartment above the
windshield ..................................... 207
Stowage compartment in the cen-
ter console ..................................... 207
Stowage compartment in the
dashboard ...................................... 206
Stowage space above the head-
liner ............................................... 207 Stowage spa
ce under the rear
bench seat ..................................... 208
Stowage space under the twin co-
driver's seat ................................... 207
Summer tires ..................................... 250
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 58
Switching the heater booster func-
tion on/off ......................................... 112
Switching the surround lighting
on/off (on-board computer) ............. 171
Swivel seat ........................................... 75
T
Tachometer ........................................ 161
Tail lamps
Replacing bulbs ............................... 92
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 93
Tank content
Fuel gauge ..................................... 161
Range (vehicles with steering
wheel buttons) ............................... 173
Reserve fuel warning lamp ............. 201
Technical data
Capacities ...................................... 278
Cargo tie-down points .................... 287
Cargo tie-down rings ...................... 287
Loading rails .................................. 287
Roof carrier .................................... 287
Tires/wheels ................................. 273
Trailer tow hitch ............................. 288
Vehicle data ................................... 286
Telephone (on-board computer)
Accepting an incoming call ............ 174
Display messages .......................... 194
Numbers from the phone book ...... 174
Operating ....................................... 173
Redialing ........................................ 174
Rejecting or ending a call .............. 174
Temperature
Outside temperature ...................... 161
Setting (climate control) ................ 103
Setting the unit (vehicles with
steering wheel buttons) ................. 168
18Index

Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognize the dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Introduction25
Z

workshop. Vehicle components may other-
wise wear more quickly and the vehicle's
operating permit may be invalidated.
Problems with your vehicle
If you experience problems with your vehicle,
particularly problems which could jeopardize
vehicle safety, consult an authorized Sprinter
dealer to have the problems diagnosed and rec-
tified. If the problem is not resolved to your sat-isfaction, consult an authorized Sprinter dealer
again or write to one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
USA only:
The following text is published as required of all
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LL.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LL.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov ; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can find more information on vehicle safety
at:
http://www.safercar.gov
Registering your vehicle
Mercedes-Benz may ask its authorized Sprinter
dealers to carry out technical inspections on
certain vehicles. This is always the case if the
quality or safety of the vehicle is improved as a
result of the inspection. Mercedes-Benz can
only inform you about vehicle checks if it has
your registration data.
Your registration data is not stored if:
Ryou did not purchase your vehicle at an
authorized Sprinter Dealer
Ryour vehicle has never been inspected at an
authorized Sprinter Dealer
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Inform an author-
ized Sprinter dealer as soon as possible about
any change of address or vehicle ownership.
Attachments, bodies, equipment and
conversions
Information about body/equipment
mounting directives
!For safety reasons, have add-on equipment
manufactured and installed according to the
Sprinter body/equipment mounting direc-
tives in force. These body/equipment mount-
ing directives ensure that the chassis and the
body form one unit and that maximum oper-
ating and road safety is achieved.
We recommend for safety reasons that:
Ryou carry out no other modifications to the
vehicle.
Ryou obtain the agreement of the distributor
named on the inside of the front cover for
any deviations from the approved body/
equipment mounting directives.
Approval from certified inspection agencies
or official approvals cannot rule out risks to
your safety.
Please observe the information concerning
Mercedes-Benz Genuine Parts (
Ypage 29).
28Introduction

The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
We test genuine Sprinter parts, as well as con-
version parts and accessories that have been
specifically approved for the type of vehicle, for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Therefore,
we accept no responsibility for the use of such
parts in Sprinter vehicles, even if they have been
officially approved or independently approved
by a testing center.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Sprinter parts satisfy these requirements.
Make sure that all parts are suitable for your
vehicle.
Always specify the vehicle identification number
(VIN) and engine number when ordering genuine Sprinter parts (
Ypage 276).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the
surroundings, for example:
ROperating conditions of system components
(e.g. levels, battery status, tire pressure)
RStatus messages concerning the vehicle or its
individual components (e.g. wheel revolution
number / speed, deceleration in movement,
lateral acceleration, display showing fastened
belts)
RMalfunctions and defects in key system com-
ponents (e.g. lights, brakes)
RInformation about events leading to vehicle
damage
RSystem responses in special driving situa-
tions (e.g. air bag deployment, intervention of
stability control systems)
RAmbient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, these data are used by manufacturers
to detect and rectify malfunctions and to opti-
mize vehicle functions. Most of these data are
volatile and processed only in the vehicle itself.
Only a small part of the data is stored in event or
malfunction memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Service activities
include repairs, maintenance, warranty claims
and quality assurance measures. The data are
read out via the connection for OBD (on-board
diagnostics) in the vehicle, which is required by
law. The relevant offices in the service network
or third parties collect, process and use the
30Introduction

data. These data document the vehicle's tech-
nical states, are used to help in finding malfunc-
tions and improving quality and are sent to the
manufacturer where necessary. In addition, the
manufacturer is subject to product liability. The
manufacturer needs technical data from vehi-
cles for this purpose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com-
fort and infotainment functions yourself as part
of the selected equipment.
These include:
RMultimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system
RAddress book data for use in conjunction with
an integrated hands-free system or an inte-
grated navigation system
RNavigation destinations that have been
entered
RData about using Internet services
These data can be saved locally in the vehicle or are located on a device that you have connected
to the vehicle. If these data are saved in the
vehicle, you can delete them at any time. These data are sent to third parties only at your
request, particularly when you use online serv-
ices in accordance with the settings that you
have selected.
You can save and change comfort settings/
customizations in the vehicle at any time.
Depending on the equipment, these settings
include:
RSeat and steering wheel position settings
RSuspension and climate control settings
RCustom settings such as interior lighting
If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile terminal to the vehicle. You can control this by
means of the control elements integrated in the
vehicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, such infor-
mation includes:
RGeneral vehicle information
RPosition data This allows you to use selected apps on your
smartphon
e, such as navigation or music play-
back. There is no additional interaction between
the smartphone and the vehicle, particularly
active access to vehicle data. The type of addi-
tional data processing is determined by the pro- vider of the app being used. Whether you can
configure settings for it and, if so, which ones,
depends on the app and your smartphone's
operating system.
Service provider
Wireless network connection
If your vehicle has a wireless network connec-
tion, it enables data to be exchanged between
your vehicle and other systems. The wireless
network connection is enabled by either an in-
vehicle transmitter and receiver or your own
mobile end device (e.g. smartphone). Online
functions can be used via this wireless connec-
tion. These include online services and applica-
tions/apps provided by the manufacturer or
other providers.
Manufacturer's own services
In the case of the manufacturer's online serv-
ices, the manufacturer describes the functions
in a suitable place and the associated informa-
tion subject to data protection legislation. Per-
sonal data can be used in the provision of online
services. Data are exchanged via a secure con-
nection (e.g. using the IT system specially pro-
vided for this purpose by the manufacturer).
Collecting, processing and using personal data
beyond the provision of services is permitted
only on the basis of a statutory permit or decla-
ration of consent.
You can usually activate and deactivate the serv-
ices and functions (some of which are subject to
charge). In many cases, this also applies to the
vehicle's entire data connection. However, this
does not apply in particular to legally prescribed
functions and services such as the "eCall" emer-
gency call system.
Services from third parties
If it is possible to use online services from other
providers, these services are the responsibility
of the provider in question and subject to that
provider's data protection conditions and terms
Introduction31
Z

and that it is not swallowed. Do not inhale fuelvapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
HEnvironmental note
If fuels are handled improperly, they pose a
danger to persons and the environment. Do
not allow fuels to run into the sewage system,
the surface waters, the ground water or into
the ground.
!Do not use gasoline to refuel vehicles with a
diesel engine. Even small amounts of gasoline
will cause damage to the fuel system and
engine.
!Do not switch on the ignition if you acciden-
tally refuel with the wrong fuel. Otherwise, the
fuel will enter the fuel lines. Notify a qualified
specialist workshop and have the fuel tank
and fuel lines drained completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
Further information on fuel and on fuel grades
can be found in the "Technical data" section
(
Ypage 278).
Refueling procedure
The fuel filler flap is beside the front left-hand
door when viewed in the direction of travel. It is
only possible to open the fuel filler flap when the front door is open.
XRemove the key from the ignition lock.
XSwitch off the auxiliary heating system
(Ypage 107).
XOpen the front left-hand door first, and then
the fuel filler flap.
XClose all vehicle doors to prevent fuel vaporsfrom entering the vehicle interior.
XTurn fuel filler cap ;counter-clockwise,
remove it and let it hang from strap :.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
XOnly fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
XReplace tank filler cap;on tank and turn
clockwise.
You will hear a click when the fuel filler cap is
closed fully.
XOpen the front left-hand door first, and then
close the filler flap.
Refueling127
Driving and parking
Z