Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Vehicle electronics
Tampering with the engine electron-
ics
!
Only have engine electronics and the corre-
sponding parts, such as control units, actua-
tors, sensors or connector leads, serviced at a
qualified specialist workshop. Otherwise, the
vehicle parts may wear more quickly. This can
lead to loss of the New Vehicle Limited War-
ranty.
Installing electrical or electronic
equipment
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified specialist workshop.
Electrical and electronic devices may have a
detrimental effect on both the comfort and the
operating safety of the vehicle. If equipment of
this kind is installed, its electromagnetic com-
patibility must be checked and verified.
If these devices are linked to functions associ-
ated with resistance to interference, they must
have type approval. This applies to the device or
its interfaces to the vehicle electronics, e.g.
charging brackets.
A telephone or two-way radio to be installed in
the vehicle must be approved. Further informa-
tion can be obtained from any Sprinter Dealer.
For operation of mobile phones and two-way
radios, Mercedes-Benz recommends connec- tion to an approved exterior antenna. This is the
only way to ensure optimum reception quality
inside the vehicle and to minimize mutual inter-
ference between the vehicle electronics, mobile
phones and two-way radios.
The transmission output of the mobile phone or
two-way radio may not exceed the following
maximum transmission output (PEAK):
Frequency rangeMaximum trans-
mission output
(PEAK)
Shortwave
(f < 50 MHz)100 W
4 m waveband30 W
2 m waveband50 W
Trunked radio/Tetra35 W
70 cm waveband35 W
GSM/UMTS/LTE10 W
Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
Vehicle identification plate on the driver's side B-
pillar
276Identification plates
Technical data
Vehicle identification plate for vehicles or chassis
on the base of the driver's seat
XOpen the driver’s door.
You will see vehicle identification plate:
with the vehicle identification number (VIN),
the paint code and the permissible weight
data.
Example: vehicle identification plate (US vehicles)
Example: chassis identification plate (US vehicles)
Example: chassis identification plate (vehicles for
Canada)
;
VIN
=Paint code
Engine compartment
?
VIN (stamped on the rear wall of the engine
compartment)
AEngine number (stamped on the crankcase)
BEmission Control Information and engine
oil10instruction labels
XOpen the hood (Ypage 219).
Example: Emission Control Information label
10Also observe the notes on engine oil for diesel engines in the "Technical data" section.
Identification plates277
Technical data
iSuch data is vehicle-specific and may differ
from that shown. Always observe the specifi-
cations on your vehicle's identification plate.
Engine number
The engine number is stamped on the crank-
case. More information may be obtained at any
qualified specialist workshop.
Service products and capacities
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels, e.g. diesel
RAdditives for the exhaust gas aftertreatment,
e.g. Diesel Exhaust Fluid (DEF)
RLubricants, e.g. engine oil, transmission oil
RCoolant
RBrake fluid
RWasher fluid
RClimate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the
MB Specifications for Service Products. Only
use service products approved for the vehicle.
This is an important condition for the warranty.
You will recognize the approved service prod-
ucts by the inscription on the container: MB
Approval (e.g. MB Approval 228.5)
Other identifications and recommendations
refer to quality level or a specification according to an MB Sheet Number (e.g. MB 228.5). They
are therefore not necessarily approved.
More information can be obtained at any quali-
fied specialist workshop.
Additives for approved service products are nei-
ther required nor permitted. Approved fuel addi- tives are the exception. Additives can cause
engine damage and must therefore not be
added to the service products.
The use of additives is always the responsibility
of the vehicle operator. The use of additives may
result in the restriction or loss of you
r Limited
Warranty entitlements.
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
278Service products and capacities
Technical data
When handling, storing and disposing of fuels,
please observe the relevant regulations.
Tank contents
Depending on equipment, the total capacity of
the fuel tank may vary.
Total capacity
All-wheel-drive vehicles:
All modelsApprox-imately
24.6 US gal (93 l)
Cargo Van/Passenger Van:
All modelsApprox-imately
24.6 US gal (93 l)
Cab Chassis/chassis:
All modelsApprox-imately
26.4 US gal (100 l)
of which reserve fuel
Models with approximately
24.6 US gal (93 l) total capa-
cityApprox-imately
5.0 US gal (19 l)
Models with approximately
26.4 US gal (100 l)total capa-
cityApprox- imately
4.8 US gal (18 l)
Diesel
Fuel grade
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers. This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
!You will damage the diesel engine if you do
not refuel with ULSD or a diesel fuel with a
sulfur content of more than 15 ppm.
!Do not use the following:
Rmarine diesel
Rheating oil
Rvegetable oil
Rgasoline
Rparaffin
Rkerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. This can other-
wise lead to engine damage. This does not
include flow improvers. For further informa-
tion, see "Flow improvers".
Usually you will find information about the fuel
grade on the filling pump. If there is no identifi-
cation on the filling pump, consult a gas station
attendant.
For mo
re information about refueling
(Ypage 126).
Diesel at very low outside temperatures
GWARNING
If you heat fuel system components, e.g. with
a hot-air gun or open flame, these compo-
nents could be damaged. This can cause fuel
to escape and ignite. Depending on the type
of damage, fuel may also not escape until the
engine is running. There is a risk of fire and
explosion.
Never heat fuel system components. Contact
a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available ULTRA-
LOW SULFUR DIESEL (ULSD, maximum sulfur
content 15 ppm), which fulfills the ASTM D975
standard.
The flow properties of diesel may be inadequate
at low outside temperatures due to paraffin sep-
aration.
iMalfunctions resulting from paraffin sepa-
ration can only be rectified by heating the
entire fuel system. Park the vehicle in a
heated garage, for example.
Service products and capacities279
Technical data
Z
To prevent operating problems, diesel with bet-
ter flow qualities is available during the winter
months. You can obtain information at the gas
station or from your fuel supplier.
Your vehicle is equipped with a fuel preheating
system. This improves the flow properties of the
diesel by approximately 14.5 ‡ (8 †). ULTRA-
LOW SULFUR DIESEL can be used without risk
of malfunction down to an outside temperature
of approximately 14 ‡ (Ò10 †).
Fuel additives
!Do not add gasoline or kerosene to diesel
fuel to improve its flow characteristics. Gas-
oline or kerosene impairs the lubricating
properties of the diesel fuel. This can result in
damage to the fuel injection system, for
example.
B20 fuels with bio-diesel content
!Continuous use of fuels with bio-diesel con-
tent over 5% (B20 fuels) can lead to fuel filter
clogging. Deposits may also form on the fuel
injector. This may reduce the engine output.
Unburned fuel can get into the oil pan. This
causes the engine oil level to rise. This can
cause engine mechanical damage.
To avoid damages and performance degrada-
tion, observe the following points:
RFill up with fuels with bio-diesel content of
5% (ULSD) or less, whenever possible.
RRegularly monitor your engine oil level if
you use B20 fuels on a regular basis.
RStrictly follow the oil change intervals quo-
ted in the instrument cluster and within
your maintenance booklet.
RUse only engine oils and filters approved for
use in your vehicle.
RIf you do not plan to drive your vehicle for
several weeks, completely fill the fuel tank
in advance with ULSD fuel.
For more information, consult the gas station
staff. The identification of fuels with bio-diesel
content (ULSD or B20) must be clear. If the
marking does not make this clear, do not refuel
from that pump.
Do not refuel with any fuels that have not been
approved for your vehicle.
For more information about refueling
(
Ypage 127).
Information on fuel consumption
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
Fuel consumption depends on:
Rthe vehicle version
Rthe style of driving
Rthe operating conditions
Rthe type or quality of the fuel used
The vehicle will use more fuel than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Rduring short journeys
Ron mountainous terrain
Rwhen towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (
Ypage 25).
The following components of the different vehi-
cle versions influence fuel consumption:
Rtire sizes, tire tread, tire pressure, tire condi-
tion
Rbody
Rtransmission ratios for the drive assemblies
Radditional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the con-
sumption figures determined according to EU
Directive 80/1268/EE C.
Data concerning fuel consumption are recorded in the on-board computer; use the steering
280Service products and capacities
Technical data
wheel buttons to call up theTrip computer
menu (Ypage 173).
Diesel Exhaust Fluid (DEF)
General notes
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape.
Ammonia vapors have a pungent smell and pri-
marily cause irritation of the:
Rskin
Rmucous membranes
Reyes
You may experience a burning sensation in your
eyes, nose and throat, as well as coughing and
watering of the eyes.
Do not inhale ammonia vapors. Avoid contact
with DEF.
Do not allow DEF to come into direct contact
with your skin; it is hazardous to your health.
Rinse any affected areas off with plenty of clean water. Consult a doctor if necessary.
If DEF heats up, e.g. in direct sunlight, in the DEF
supply reservoir for some time to over 122 ‡
(50 †) , ammonia vapor will develop.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the supply
regularly. The engine management recognizes
attempts to operate the vehicle without DEF,
with thinned DEF or with another reducing
agent. After previous warning messages, the
engine management then prevents a further
engine start.
When the number of remaining engine starts is 0
the engine management prevents the vehicle
from being driven at a speed exceeding 5 mph
(8 km/h). The multifunction display shows the
Idle Mode
message.
DEF consumption
DEF consumption depends on operational and
driving conditions and it is not necessary to wait
until the next scheduled service to replenish the
fluid. Therefore, refill the DEF supply tank regu-
larly during vehicle operation or, at the latest,
after receiving the first warning message via the
on-board computer.
Low ambient temperatures
DEF freezes at a temperature of approximately
12‡(Ò11 †). The vehicle is equipped with a DEF
preheating system at the factory. Winter oper-
ation is therefore also guaranteed at tempera-
tures under 12 ‡ (Ò11 †).
iIf you add DEF at temperatures below 12 ‡
(Ò11 †) it is possible that the level is not
shown correctly due to the frozen DEF.
Drive for at least 20 minutes (heating phase in
the fuel tank activated) and then stop the
vehicle for at least 30 seconds. The level is
then shown correctly.
Additives
!Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise, the
exhaust gas aftertreatment may be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New Vehi-
cle Limited Warranty.
Storage
!Containers made of aluminum, copper, cop-
per alloys as well as unalloyed or galvanized
steel are not suitable for storing DEF. If stored
in these types of containers, DEF could cause
constituents of these metals to dissolve and
cause irreparable damage to the exhaust gas
aftertrea tment.
Da
mage caused by such impurities in the DEF
will invalidate the New Vehicle Limited War-
ranty.
Only store DEF in containers made of high-alloy
Cr‑ Ni steel or Mo ‑Cr‑Ni steel in accordance with
DIN EN 10 088 ‑1/2/3 or plastic containers
made of polypropylene or polyethylene.
Purity
!Impurities in DEF (e.g. caused by other ser-
vice products, cleaning agents, dust, etc.)
result in increased emissions, malfunctions,
catalytic converter damage or engine dam-
age.
The purity of DEF is essential to prevent mal-
functions in the exhaust gas aftertreatment.
If DEF is pumped out of the DEF tank, e.g. during
repair work, the same liquid must not be used to
refill the tank. Its purity is no longer guaranteed.
Service products and capacities281
Technical data
Z
Disposal
HEnvironmental not e
Dispose of DE Fin an environmentally respon -
sibl emanner.
Observ ecountry-specific laws and regulation s
when disposing of DEF.
DEF suppl yreservoir content
Tank content s
Diesel Exhaust Flui d(DEF)11
Approximately 4. 7US gal (18.0 l)
Engin eoil
General notes
!The bottles of th evarious engin eoil types
are marke dwit hACE A(Association des Con -
structeurs Européen sd'Automobiles )and/o r
AP I(America nPetroleum Institute )classifica-
tions. Only use approve dengin eoils that con-
form to th efollowing MB Specification sfo r
Service Products and th eprescribed ACE A
and/o rAP Iclassifications. Using engin eoils
of another qualit yis no tpermitte dand may
invalidat eth eNew Vehicl eLimited Warranty.
The use of other ,non-approve dengin eoils fo r
diesel engines can caus edamage to th edie-
sel particl efilte r(DPF).
Use only engin eoils that hav ebeen approve dfo r
your vehicl eaccordin gto th eMB Specification s
fo rService Products . The MB Specification
sfo rService Products are
vali dfo ryour vehicl e
R228.51
R229.31
R229.51
R229.52
These are hig hqualit yengin eoils whic hhav e a
positive effec ton :
Rengin ewear
Rfue lconsumption
Rexhaus tgas emission s
If th equalit ygrade is no tavailable fo rdiesel
engines, you may also add engin eoils meeting
th erequirements in MB Sheet Number 228.5,
229. 3or 229.5. The topping-up quantity is then
limite dto
ama
ximum of 1qt (1 l).
Multi-gr ade engine oils of the prescribed SAE
class (viscosity) may be used all year round, tak-
ing the outside temperatures into account.
Engine oil viscosity
!If the SAE viscosity class of the engine oil
used does not cover the outside temperature
range in which you are operating the vehicle,
it must be changed in good time, in particular
before the cold season commences. Using an
engine oil that does not have adequate tem-
perature characteristics can lead to engine
damage.
The temperature range information of the SAE
classification always refers to that of fresh oil.
The temperature characteristics of the engine
oil may deteriorate significantly due to aging
in use, especially at low outside tempera-
tures.
We recommend that you change the engine
oil before the cold season commences. Use
an approved engine oil of the specified SAE
class.
11DE Faccording to IS O2224 1.Observe MB Specifications for Service Products, Sheet 352.0.
282Service products and capacities
Technical data
Engine oil SAE classification
Viscosity indicates the flow characteristics of a
fluid. If an engine oil has a high viscosity, this
means that it is thick; a low viscosity means thatit is thin.
Depending on the respective outside tempera-
tures, select an engine oil according to SAE
classification (viscosity). The table displays the
SAE classification to be used. The low temper-
ature characteristics of engine oils can notice-
ably deteriorate during operation, e.g. from
aging, soot and fuel accretion. For this reason,
regular oil changes using an approved engine oil
from the suitable SAE classification are urgently
recommended.
Additives
!Do not use any additives in the engine oil.
This could damage the engine.
Miscibility of engine oils
!Mixing oils reduces the benefits of using
high grade engine oils.
We recommend that you only add engine oil of
the same quality grade and SAE class as used
when the engine oil was last changed.
If, in exceptional cases, oil of the type in the
engine is not available, top up using another
approved mineral or synthetic engine oil.
If the quality grade is not available for diesel
engines, you may also add engine oils meeting
the requirements in MB Sheet Number 228.5,
229.3 or 229.5. The quantity to be added is then
limited to a maximum of 1 qt (1 l).
Engine oils are differentiated according to:
Rengine oil brand
Rquality grade (sheet number)
RSAE class (viscosity) Subsequently have the engine oil changed at the
earliest possible opportunity.
Interval for oil change
The on-board computer automatically shows
the date for the next oil change as an event
message in the display.
Only by using engine oil with a particularly high
quality grade, e.g. according to Sheet Number
228.51 of the Mercedes-Benz Specifications for
Service Products, can the maximum interval for
oil change be achieved.
We recommend having the oil changed at a
qualified specialist workshop.
Engine oil for diesel engines
Product name/number
See the Maintenance Booklet.
MB Sheet Number 228.51, 229.31, 229.51,
229.52
Capacities
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Oil change including oil filter
VehiclesEngine oil
4-cylinderApproximately
3 US gal (11.5 l)
6-cylinderApproximately
3.3 US gal (12.5 l)
Information about oil consumption
!If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning func-
tion for the diesel particle filter. As a result,
fuel may accumulate in the engine oil and
cause engine failure.
Therefore, if you mainly drive short distances,
you should drive on a highway or on rural
roads for 20 minutes every 310 miles
(500 km). This ensures sufficient regenera-
tion of the diesel particle filter.
Service products and capacities283
Technical data
Z