Problems with PARKTRONIC
ProblemPossible causes/consequences andMSolutions
Only the red segments in
the PARKTRONIC warn-
ing displays are lit.
In addition, a warning
tone sounds for approx.
two seconds
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds.
The indicator lamp of the
f button lights up
and the red segments in
the PARKTRONIC warn-
ing display go out.PARKTRONIC has malfunctioned and has switched itself off.
XIf problems persist, have PARKTRONIC checked at a qualified spe- cialist workshop.
The PARKTRONIC warn-
ing displays implausible
distances.
For example, all the seg-
ments may be lit even
though there is no obsta-
cle present.The PARKTRONIC sensors are dirty or iced up.
XClean the PARKTRONIC sensors (Ypage 237).
XTurn the key to position 2in the ignition lock.
The license plate or other parts attached near the sensors may not be
secured correctly.
XCheck the license plate and attachment parts near the sensors for
correct seating.
An external radio or ultrasonic source may be causing interference.
XCheck PARKTRONIC functions in a different location.
Rear view camera
Important safety notes
The rear view camera is only an aid. It cannot
replace your own awareness of the immediate
surroundings. You are responsible for safe
maneuvering, parking and pulling away. When
maneuvering, parking and pulling away, make
sure that there are no persons, animals or
objects in the maneuvering area.
The rear view camera is a visual parking aid.
Information on operation can be found in the
separate Audio 15 supplement.
The camera is in the middle of the roof above the
high-mounted brake lamp (
Ypage 237).
You can find information on cleaning the camera
in the "Maintenance and care" section
(
Ypage 237).
Working mode
ADR (working speed governor)
General notes
When activated, ADR automatically increases
the engine speed to a preset speed or a speed
you have set.
iAfter a cold start, the idling speed of the
engine is increased automatically. If the pre-
set working speed is lower than the increased idling speed, the working speed is only
reached once the engine has completed the
warm-up phase.
It is only possible to activate ADR with the
vehicle stationary and the parking brake
applied.
The selector lever of the automatic transmis-
sion must be in position P.
Working mode153
Driving and parking
Z
Switching ADR on and off
XTo activate:press upper section :of the
E switch while the engine is running.
The indicator lamp in the switch comes on.
The K indicator lamp in the instrument
cluster lights up or the display shows the fol-
lowing message: Operating speed gover‐
nor active.
XTo deactivate:press lower section ;of the
E switch while the engine is running.
The indicator lamp in the switch goes out.
ADR is automatically deactivated if:
Ryou release the parking brake.
Rthe brake pedal is depressed.
Rthe vehicle moves.
Rthe control unit detects a malfunction.
Setting the working speed
XActivate ADR.
XTo increase: press theEbutton.
XTo decrease: press theFbutton.
Towing a trailer
Notes on trailer towing
Important safety notes
GWARNING
Installing an unsuitable ball coupling may
result in overloading of the trailer tow hitch
and the rear axle. This applies especially if the ball coupling in question is longer or angled
differently. This could seriously impair the
driving characteristics and the trailer can
come loose. There is a risk of an accident.
You should only ever install a ball coupling
that has the permissible dimensions and that
is designed to meet your trailer-towing
requirements. Do not modify the ball coupling
or the trailer tow hitch.
GWARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal-
lation instructions. Make sure that the ball
coupling is correctly installed and secured
before every journey.
GWARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The vehi- cle/trailer combination could even rollover.
There is a risk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combination
by increasing the speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary.
Always observe the operating instructions pro-
vided by the manufacturers of the trailer cou-
pling and the ball coupling.
Couple and decouple the trailer carefully. When backing up the towing vehicle, make sure
154Towing a trailer
Driving and parking
iThis also applies if cruise control is activa-
ted.
This enables you to utilize the engine's braking
effect and you do not need to brake so heavily to
keep the correct speed. This relieves the load on
the brake system and prevents the brakes from
overheating and wearing too quickly. If you need
to brake additionally, to not depress the brake
pedal constantly, but periodically.
Driving tips
If the trailer begins to swing from side to side:
XDo not accelerate.
XDo not counter-steer.
XBrake if necessary.
iYou can reduce the risk of the trailer swing-
ing and rocking by retrofitting anti-roll bars or trailer stability programs. More information is
available from your authorized Sprinter
Dealer.
RMaintain a greater distance than you would
when driving without towing a trailer.
RAvoid sudden braking. Apply the brakes gen-
tly at first to allow the trailer brake to overrun.
Then, increase the brake force quickly.
RThe figures for the gradient climbing capabil-
ities from a standstill refer to sea level. When
driving in mountainous areas, note that the
power output of the engine, and with it its
gradient climbing capability, decrease with
increasing altitude.
Coupling up a trailer
Trailer coupled ready for use
XMake sure the selector lever of the automatic
transmission is in position P.
XApply the vehicle's parking brake.
XClose all doors.
XPosition the trailer horizontally behind your
vehicle.
iThe height of the ball neck changes accord-
ing to the load on the vehicle. In this case, use
a trailer with a height-adjustable trailer draw-
bar.
XCouple the trailer.
XEstablish all electrical and other connections to the trailer. When doing so, hook the break-
away cable of the trailer into eyelet :on the
ball coupling.
XRemove the objects that are preventing the
trailer from rolling, e.g. wheel chocks.
XRelease the trailer parking brake.
iThe subharness of the vehicle has a cable
connection to the brake lamp indicator lamp.
Observe the maximum permissible trailer
dimensions (width and length).
Most federal states and all Canadian provinces
require by law:
Rsafety chains between the towing vehicle and the trailer. The chains should be cross-wound
under the trailer drawbar. They must be fas-
tened to the vehicle's trailer coupling, not to
the bumper or the axle.
Leave enough slack in the chains. This allows
you to drive round tight corners.
Ra separate brake system for certain types of
trailer.
Ra safety shut-off for braked trailers. Find out
the specific requirements according to the
applicable laws.
If the trailer becomes detached from the tow-
ing vehicle, the safety feature triggers the
trailer brakes.
Towing a trailer
There are numerous legal requirements con-
cerning the towing of a trailer, e.g. speed restric-tions.
Many states require a separate functional brak-
ing system for your trailer once a certain weight
limit is exceeded. For your safety, it is recom-
mended to use a separate functional braking
system on any towed vehicle.
Make sure your vehicle/trailer combination
complies with local laws. This not only means
where you live, but also anywhere you are driv-
156Towing a trailer
Driving and parking
ing to. Information is available from the police
and local authorities.
Observe the following when towing a trailer:
RPractice driving around bends, stopping and
backing up at a place where there is no traffic.This enables you to gain experience and get
used to the new handling characteristics.
RBefore driving, check:
-that the trailer tow hitch and ball coupling
are secure
-that the safety switch for a braked trailer is
functioning properly
-that the safety chains are secure and not
damaged
-that the electrical connections are secure
-that the lights are working
-that the wheels are in good order and the
tire pressure is correct
RAdjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
RIf the trailer is equipped with an individual
braking system, check before each journey
whether the brakes are functioning correctly.
RIf the trailer has electronically controlled
brakes, pull the vehicle/trailer combination
away carefully. Brake manually using the
brake controller and check that the brakes
are working.
RSecure the load on the trailer according to the
applicable specifications and current stand-
ards on securing loads (
Ypage 215).
RWhen driving with a trailer, check at regular
intervals that the load is secured and that the
brakes and lights are working.
RBear in mind that the handling will be less
stable when towing a trailer than when driving
without one. Avoid sudden steering move-
ments.
RThe vehicle/trailer combination is heavier,
accelerates more slowly and has a decreased
gradient climbing capability and a long er
brak
ing distance.
It is more susceptible to crosswinds and
requires cautious steering.
RIf possible, do not brake suddenly, but rather
moderately at first so that the trailer can acti-
vate its brakes. Then increase the force on the
brake pedal.
RIf the automatic transmission repeatedly
shifts between gears when driving on inclines, restrict the shift range. Select shift range
4,3,
2 or 1.
Driving in a low gear and at a low speed
reduces the risk of damaging the engine.
RWhen driving on a downhill gradient, shift to a
low gear and take advantage of the engine's
braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if instal-
led, the trailer brakes.
RIf the coolant temperature increases dramat-
ically while the air-conditioning system is
switched on, switch off the air-conditioning
system.
Coolant heat can also be dissipated by
switching the airflow and the temperature of
the heater/air conditioning to the maximum
level. Open the windows if necessary.
RWhen overtaking, pay particular attention to
the extended length of your vehicle/trailer
combination.
Due to the length of your vehicle/trailer com-
bination you need an additional distance
before you can return to your original lane.
Uncoupling a trailer
GWARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
!Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake.
XMake sure the selector lever of the automatic
transmission is in position P.
XApply the parking brake of the vehicle.
XClose all doors.
XApply the parking brake of the trailer.
XIn addition, secure the trailer against rolling
away with a wheel chock or similar object.
XRemove the trailer cable and safety chains
and decouple the trailer.
Towing a trailer157
Driving and parking
Z
Permissible trailer loads and trailer
drawbar noseweights
Weight information
!On vehicles with a permissible gross vehicle
weight of 11030 lbs (5003 kg), the permissi-
ble gross combination weight is less than the total of the permissible gross vehicle weight
and the permissible trailer load. Exceeding
the permissible gross combination weight can
lead to damage to the drivetrain, to the trans-
mission or to the trailer tow hitch.
If the vehicle or the trailer is fully laden, the
relevant value for the permissible gross vehi-
cle weight or the permissible trailer load is
therefore lower. In this case, the trailer or the
vehicle may only be partially loaded.
The gross trailer weight (GTW) is calculated by
adding the weight of the trailer to the weight of
the load and equipment. If the trailer is equipped with a separate functional braking system, then
the maximum gross trailer weight is 5000 lbs
(2268 kg) or 7500 lbs (3402 kg).
GWARNING
If you tow a trailer without a separate func-
tional braking system and a gross trailer
weight (GTW) of more than 1635 lbs (750 kg),
then the vehicle brake system may overheat.
This increases the braking distance and the
brake system may even fail. There is an
increased risk of accident and injury, possibly
even fatal.
Always use a trailer with a separate functional
braking system when towing a trailer with a
gross trailer weight (GTW) of more than
1635 lbs (750 kg).
The maximum permissible trailer drawbar nose-
weight on the ball coupling is 500 lbs (227 kg) or
750 lbs (340 kg). The actual noseweight may not
exceed the value given on the identification
plates of the trailer tow hitch or the trailer. If the
values vary, the lowest value always applies.
The gross combination weight rating (GCWR) is
calculated by adding the gross weight of the
trailer to the gross vehicle weight including a
driver's weight of approximately 150 lbs (68 kg).
The maximum permissible gross combination
weight is vehicle-specific and equipment-
dependent. When driving with a trailer, you should not
exceed the maximum permitted gross combi-
nation weight rating (GCWR).
The permissible values, which must not be
exceeded, can be found in your vehicle docu-
ments and on the trailer tow hitch type plates for
the trailer and the vehicle (
Ypage 276). The
basic values approved by the manufacturer can
also be found in the "Technical data" section
(
Ypage 288). If the values vary, the lowest
value always applies.
Loading a trailer
!Utilize the maximum permissible nose-
weight as fully as possible. Do not allow the
weight to fall below the minimum permissible
noseweight, otherwise the trailer may come
loose.
RThe load must be distributed over the vehicle
and the trailer so as not to exceed either the
maximum permissible values for the gross
vehicle weight rating (GVWR) and gross trailer
weight (GTW), the gross combination weight
rating (GCWR), nor the maximum permissible gross axle weight rating (GAWR) and trailer
drawbar noseweight rating of your vehicle.
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the rear axle load. This will pre-
vent you from exceeding the permissible
gross axle weight (GAWR).
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the vehicle payload. This will
ensure that you do not exceed the permissi-
ble gross vehicle weight rating (GVWR).
Checking the vehicle and trailer weight
RMake sure the weights of the towing vehicle
and the trailer comply with the maximum per-missible values. Have the vehicle/trailer com-
bination weighed on a calibrated weigh-
bridge. The vehicle/trailer combination con-
sists of the towing vehicle including the driver,
passengers and load, as well as the loaded
trailer.
RCheck the maximum permissible gross axle
weight rating of the front and rear axles
(GAWR), the gross trailer weight (GTW), the
gross combination weight rating (GCWR) and
the noseweight of the trailer drawbar (TWR).
158Towing a trailer
Driving and parking
Display messagesPossible causes/consequences andMSolutions
ESP
Visit workshop
ESP®has been deactivated due to amalfunction .As aresult ,cruise
control has also been deactivated.
Engin epowe routput may be reduced.
GWARNIN G
If ES P
®is no toperational, ES P®will notstabiliz eth evehicle.
There is an increased ris kof skiddin gand accidents .
XDrive on withcare.
XVisit aqualified specialist workshop immediately.
ESP
Unavailable
ES P®has been deactivated due to undervoltage. As aresult ,cruise
control has also been deactivated.
The battery may no tbe bein gcharged.
GWARNIN G
If ES P
®is no toperational, ES P®will notstabiliz eth evehicle.
There is an increased ris kof skiddin gand accidents .
XDrive on withcare.
XConsult aqualified specialized workshop as soo nas possible.
c
Parkin gbrakeReleas ebrake
Additionally, awarning tone sounds.
You are drivin gwit hth eparking brak eapplied.
XReleas eth eparking brak e (Ypage 130).
7
Seatbeltsys.Visitworkshop
The belt system has malfunctioned.
GWARNIN G
In th eevent of an acciden tor arapi ddeceleration ,th eseat belt seither
canno tprotect you as intended.
There is aris kof injury.
XConsult aqualified specialized workshop as soo nas possible.
6
Restraint systemVisit workshop
The restrain tsystem is faulty.
GWARNIN G
If th erestrain tsystem is malfunctioning ,individual systems could be
triggered inadvertentl yor might no tbe triggered at all in th eevent of
an accident.
There is an increased ris kof injury and accidents .
XDrive on withcare.
XVisit aqualified specialist workshop immediately.
184Display messages
On-board computer and displays
Overview of the engine compartment
Example: engine
:
Coolant expansion tank cap (Ypage 223)
;DEF filler neck cap (Ypage 128)
=Engine oil filler neck cap (Ypage 221)
?Brake fluid expansion tank cap
(Ypage 224)
AWasher fluid reservoir cap (Ypage 225)
Regularly check the fluid level and the assembly
for leaks. If you detect fluid loss, e.g. oil flecks on
the vehicle parking space, consult a qualified
specialist workshop immediately.
Engine oil
General notes
!Engine oil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level, and
top up or have it replaced as needed.
Observe the information on engine oils and oil
consumption in the "Technical data" section
(
Ypage 282).
You can check the oil level in the engine:
Ron the display of the on-board computer
Rwith the oil dipstick
Checking the oil level shown in the dis-
play
If at extremely low temperatures no engine oil
level is displayed after five minutes, repeat the
engine oil level check after another five minutes.
If an oil level reading is still not displayed, check
the engine oil level with the dipstick
(
Ypage 222). Have the engine oil level checked
at a qualified specialist workshop. Only check the oil level when the engine is at
normal operating temperature.
XPark the vehicle on a level surface.
XSwitch off the engine.
XWait 5 minutes.
XTurn the key to position
2in the ignition lock.
The display is activated.
XVehicles without steering wheel buttons:
press the 4menu button on the instrument
cluster (
Ypage 34) repeatedly until the dis-
play shows the 1symbol.
The --:--
display message appears in the
display while the engine oil level measure-
ment is running.
XVehicles with steering wheel buttons:
press the Ëservice button on the instrument
cluster (
Ypage 34).
The 4 Engine oil level Measuring
inprogressdisplay message appears in the
display while the engine oil level measure-
ment is in progress.
Display message for vehicles without steer-
ing-wheel buttons: the display may show the
following messages after the engine oil level
measurement.
1Action
OKXDo not add oil.
– 1.0 qtsXAdd the amount of oil
shown (Ypage 223).
XCheck the engine oil level
again after a few minutes.– 1.5 qts
– 2.0 qts
HIThe oil level is too high.
XHave excess oil removed.
Measurement units in the display:
RqtsUSA only
RltrCanada only
Display message for vehicles with steering- wheel buttons: the display may show the fol-
lowing messages after the engine oil level meas-
urement.
1Action
Engineoillevel OKXDo not add oil.
Engine compartment221
Maintenance and care
Z
iJumper cables and further information
regarding jump starting can be obtained at
any qualified specialist workshop.
Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched on
(
Ypage 118).
XApply the parking brake.
XMove the selector lever of the automatic
transmission to position P.
XSwitch off all electrical consumers, e.g. audio
equipment, blower.
XTurn the key to position0in the ignition lock
and remove it (Ypage 119).
XOpen the hood (Ypage 219).
Tow-starting and towing away
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 276).
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
REnsure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm).
This will make other road users aware that
the vehicle is being towed.
ROnly secure the tow cable to the towing
eye.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the towing eye for recovery, this
could damage the vehicle. If in doubt, recover
the vehicle with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is preferable to have the vehicle transported
on a transporter or trailer instead of towing it.
244Tow-starting and towing away
Breakdown assistance