2018 MERCEDES-BENZ SPRINTER climate control

XRemove battery cover;usin g asuitable
implement ,e.g. acoin, by turnin git counter-
clockwise.
XChec kth eseal on battery cover ;for dam-
age and ,if necessary, replace .
XRemove battery=.
XInsertnew, clean battery =intoth ebattery
tray wit hth epositive pole facing upwards.
Use alint-free cloth to do so.
XPosition battery cover ;so that mar k: on
th eraised area points between two
recesses ?.
XTurn battery cover ;usin g asuitable imple-
ment, e.g. acoin, clockwise to th estop.
XChec kall th efunction sof th eremot econtrol
(Ypage 110).
Problems with the hot-water auxiliary heating
ProblemPossible causes/consequences and MSolutions
The indicator lamp on
theremot econtrol
flashes red rapidly.The remot econtrol battery is discharged. Dat atransmission is no t
possible.
XReplac eth eremot econtrol battery (Ypage 112).
The indicator lamp on
theremot econtrol
flashes red and green in
rapi dsuccession.There is no connection between th eremot econtrol and th ereceiver in
th evehicle.
XChange your position in relation to th evehicle, e.g. hold th eremot e
control higher or to th eside .
XMov ecloser .
If you canno testablis h aconnection and th eauxiliary heating is
switched on ,it can then only be deactivated usin gth ey button
(
Ypage 109).
or
Several remot econtrol sare bein gused at th esam etime.
XSwitc hon th eremot econtrol again after ashort while
(Ypage 111).
or
The remot econtrol is no tsynchronized.
XSynchroniz eth eremot econtrol (Ypage 111).
The indicator lamp on
theremot econtrol
slowly flashes red and
green alternately.The remot econtrol is bein gsynchronized.
XWait until th eremot econtrol synchronization process is complete
(Ypage 111).
The remot econtrol for
th eauxiliary heating can -
no tbe switched on .The remotecontrol battery is discharged.
XReplac eth eremot econtrol battery (Ypage 112).
Operating the auxiliary heating system113
Climate control
Z

ProblemPossible causes/consequences andMSolutions
The auxiliary heating
does not switch on.The outside temperature is above 39 ‡ (4 †). The auxiliary heating
switches off automatically.
The auxiliary heating
switches off automati-
cally and/or cannot be
switched on.The fuel tank is less thanÕfull. The auxiliary heating switches off
automatically.
XRefuel at the nearest gas station.
XThen, start the auxiliary heating several times until the fuel lines are
full.
or
The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is less
than 10 V.
XHave the alternator and battery checked.
or
The fuse is blown.
XReplace the fuse; see the "Fuse allocation" supplement.
XHave the cause of the blown fuse determined at a qualified spe-
cialist workshop.
or
A malfunction has occurred.
XSwitch the ignition on and off twice.
If the auxiliary heating still cannot be switched on, the heating device
is faulty.
XHave the auxiliary heating checked at a qualified specialist work-
shop.
The auxiliary heating is
overheated.The coolant level is too low.
XCheck the coolant level and add more coolant if necessary
(Ypage 223).
Auxiliary warm-air heater
Operation with the timer
Timer overview
Use the timer to:
Ractivate and deactivate immediate heating
mode
Rset up to three departure times
Rset the operating duration to a range between
10 and 120 minutes or to continuous opera-
tion
Rset the heating level (preselected tempera-
ture) to a range between 10 and 30
114Operating the auxiliary heating system
Climate control

Timer above the overhead control panel
:
Program column
GSets preset position one to three for
departure times (
Ypage 116)
Sets weekday (Mon. – Sun.) (
Ypage 115)
;Menu bar
y Switches immediate heating mode
on/off (
Ypage 115)
B Sets departure times (
Ypage 116)
Ñ Sets the day, time and the operating
duration (
Ypage 115)
ß Sets the heating level (
Ypage 116)
=Display panel for: time, heating level and
operating duration
àContinuous operation mode active
ß Heating level set
?Selects options in program column :or
menu bar ;(forwards)
Increases values
AConfirms a selection or setting
BStatus bar
y Heating mode activated
CActivates the timer
Cancels or ends settings in a menu
DSelects options in program column :or
menu bar ;(backwards)
Reduces values
Activating the timer
The timer switches to standby mode after ten
seconds. The display goes off.
XPress and hold the Übutton until the
menu bar appears in the display and the time
is shown.
Setting the day, time and operating dura-
tion
You must reset the day, time, and default value
for the operating duration:
Rduring initial operation
Rafter a voltage supply interruption (e.g. if the
battery has been disconnected)
Rafter a malfunction
You can find information on malfunctions in the
"Problems with the auxiliary warm-air heater"
section (
Ypage 117).
XPress the Ûorâ button until the Ñ
symbol in menu bar ;flashes.
XPress the bbutton.
In program column :, the day selected
flashes.
XPress the Ûorâ button to set the
desired day.
XPress the bbutton.
The day selected is stored. The hour setting of
the clock flashes.
XIn the same way, set the hour and subse-
quently the minutes, then confirm by pressing
the b button.
The time is stored. Program column :dis-
appears and the operating duration flashes.
iThe operating duration set is the default set-
ting for immediate heating mode. You can set
the operating duration to a range between 10
and 120 minutes or to continuous operation.
XUsing the Ûorâ button, set the
minute value or select the àsymbol for
continuous operation.
XPress the bbutton.
The operating duration is stored. The time is
shown.
Switching immediate heating mode
on/off
XTo switch on: press theÛorâ button
until the ysymbol in the menu bar flashes.
XPress the bbutton.
The operation duration flashes in the display.
iYou can preset the default value that is
shown (Ypage 115).
XUsing the Ûorâ button, set the
minute value (10 to 120) or select the à
symbol for continuous operation.
Operating the auxiliary heating system115
Climate control
Z

XPress thebbutton.
Immediate heating mode is activated. The
time and the ysymbol appear.
XTo switch off: press theÛorâ button
until the ysymbol flashes in the menu bar,
and then press the bbutton.
Immediate heating mode is deactivated. The
y symbol disappears.
The auxiliary heating operates for another two
minutes and then switches off automatically.
iIf you switch off the ignition during immedi-
ate heating (operating duration 10 – 120
minutes), you also switch off the immediate
heating mode. The auxiliary heating operates
for another two minutes and then switches off
automatically.
If you have set continuous operation as the
operating duration and you switch off the igni-
tion, the auxiliary heating switches off auto-
matically after about 15 minutes. If, in the
remaining time, the ignition is switched on
again, continuous operation of the auxiliary
heating continues.
Setting a departure time
You can set three departure times with the
timer.
After a malfunction or if the battery has been
disconnected, you must set the departure times
again. You can find information on malfunctions
in the "Problems with the auxiliary warm-air
heater" section (
Ypage 117).
XPress the Ûorâ button until the B
symbol in the menu bar flashes.
XPress the bbutton.
In the program column, the Gnumbers of
the presets appear. The selected preset
flashes.
XPress Ûorâ to select the desired pre-
set.
XPress the bbutton.
The preset is selected. The days are shown.
XSet the day and time as described in the "Set-
ting the day, time and operating duration"
section (
Ypage 115).
The departure time is stored. The program
column disappears. In the display panel, the
on
message and the ysymbol appear.
XPress the bbutton.
The operating duration flashes.
XPress the Ûorâ button to set the
minute value (10 to 120).
XPress the bbutton.
The operating duration for the departure time
is stored. The time and number of the selec-
ted preset are shown.
iThe preset that will be activated next in the
time sequence is underlined. Additionally, the
day that is set appears.
Deactivating departure times
XCarry out the steps as described in the "Set-
ting the departure times" section.
If the y symbol in the status bar is shown:
XPress the Ûorâ button until the offmessage in the display panel is shown.
XPress thebbutton.
The departure time is deactivated. The time is
shown.
Setting the heating level
You can set the heating level to a range between
10 and 30.
The heating level corresponds to a preselection temperature for the vehicle interior. This is a
guide value and may, depending on the outside
temperature, differ from the interior tempera-
ture.
XPress the Ûorâ button until the ß
symbol in the menu bar flashes.
XPress the bbutton.
The heating level display flashes.
XUsing the Ûandâ buttons, set the
desired heating level to a range between 10
and 30.
XPress the bbutton.
The heating level is set and the ysymbol
appears.
116Operating the auxiliary heating system
Climate control

Problems with the auxiliary warm-air heater
ProblemPossible causes/consequences andMSolutions
The auxiliary heating
does not switch on.The outside temperature is above 39 ‡ (4 †). The auxiliary heating
switches off automatically.
The auxiliary heating
switches off automati-
cally and/or cannot be
switched on.The fuel tank is less thanÕfull. The auxiliary heating switches off
automatically.
XRefuel at the nearest gas station.
XThen, start the auxiliary heating several times until the fuel lines are
full.
or
The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is less
than 10 V.
XHave the alternator and battery checked.
or
The fuse is blown.
XReplace the fuse; see the "Fuse allocation" supplement.
XHave the cause of the blown fuse determined at a qualified spe-
cialist workshop.
Operating the cargo compartment air
vents
If your vehicle is equipped with a roof ventilator,
you can ventilate and extract air from the cargo
compartment.
XTurn the key to position 2in the ignition lock.
XTo activate and extract air: press the upper
section of the ´switch.
The roof ventilator removes used air from the
cargo compartment.
XTo activate and ventilate: press the lower
section of the ·switch.
The roof ventilator feeds fresh air into the
cargo compartment.
XTo switch off: set the switch to the middle
position.
Operating the cargo compartment air vents117
Climate control
Z

!Make sure that:
Rthe side windows and the roof are com-
pletely closed
Rthe climate control blower is switched off
Rthe windshield wiper switch is at position0
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehicle
in an automatic car wash.
After putting the vehicle through an automatic
car wash, wipe off wax from:
Rthe rear view camera lens (Ypage 237)
Rthe windshield
Rthe windshield wiper blades
This will prevent smears and reduce wiping
noises caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements of the country
you are currently in when washing by hand.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft car sponge.
XUse a mild cleaning agent, e.g. a car shampoo
approved for use with Sprinter vehicles.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlets.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agents dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Under no circumstances use power washers
in the vehicle interior. The pressurized water
and associated spray produced by the power washer could cause extensive damage to the
vehicle.
!Observe the minimum distance to be main-
tained between the nozzle of the high-pres-
sure cleaner and the object to be cleaned:
Rapproximately 2.2 ft(70 cm) when using
round-jet nozzles
Rapproximately 1 ft (30 cm) when using 25°
flat-spray jets and concentrated-power jets
Keep the water jet moving while cleaning. To
avoid causing damage, do not point the water jet directly at:
Rdoor joints
Rbrake hoses
Relectrical components
Relectrical connections
Rseals
Rdrive train, especially not at the intermedi-
ate bearing of the propeller shaft
Rrear view camera
Keep a minimum distance of 1.6 ft(50 cm).
Cleaning the engine
!Water must not enter intake or ventilation
openings. When cleaning with high pressure
water or steam cleaners, the spray must not
be aimed directly at electrical components or
the terminals of electrical lines.
Preserve the engine after the engine has been
cleaned. Protect the belt drive system from
exposure to the preservative agent.
Also observe the information under "Power
washers" (
Ypage 235).
Care235
Maintenance and care
Z

iSuch data is vehicle-specific and may differ
from that shown. Always observe the specifi-
cations on your vehicle's identification plate.
Engine number
The engine number is stamped on the crank-
case. More information may be obtained at any
qualified specialist workshop.
Service products and capacities
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels, e.g. diesel
RAdditives for the exhaust gas aftertreatment,
e.g. Diesel Exhaust Fluid (DEF)
RLubricants, e.g. engine oil, transmission oil
RCoolant
RBrake fluid
RWasher fluid
RClimate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the
MB Specifications for Service Products. Only
use service products approved for the vehicle.
This is an important condition for the warranty.
You will recognize the approved service prod-
ucts by the inscription on the container: MB
Approval (e.g. MB Approval 228.5)
Other identifications and recommendations
refer to quality level or a specification according to an MB Sheet Number (e.g. MB 228.5). They
are therefore not necessarily approved.
More information can be obtained at any quali-
fied specialist workshop.
Additives for approved service products are nei-
ther required nor permitted. Approved fuel addi- tives are the exception. Additives can cause
engine damage and must therefore not be
added to the service products.
The use of additives is always the responsibility
of the vehicle operator. The use of additives may
result in the restriction or loss of you
r Limited
Warranty entitlements.
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
278Service products and capacities
Technical data