
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and some powder may also be released. The
6restraint system warning lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision.
An Emergency Tensioning Device can only be
triggered, if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(
Ypage 41)
Rthe seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
The Emergency Tensioning Device of the front-
passenger seat is triggered independently of the
lock status of the seat belt. If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
RFront air bags
RWindow curtain air bag on the side on which
the impact occurs
The activation threshold of the Emergency Ten-
sioning Devices and the air bags is determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehicle
Rthe characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
sive role in the deployment of an air bag. Nor do
they provide an indication of air bag deploy-
ment.
The vehicle can be deformed considerably, with-
out an air bag being deployed. This is the case if only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags ma
y be deployed even
though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side
impact or if the vehicle rolls over, the applicable
components of the restraint system are
deployed independently of each other depend-
ing on the apparent type of accident.
RSide impact air bag on the side of impact,
independently of the Emergency Tensioning
Device and the use of the seat belt
RWindow curtain air bag on the side of impact,
independently of the use of the seat belt and
independently of whether the front-
passenger seat is occupied
48Occupant safety
Safety

REmergency Tensioning Devices, if the systemdetermines that deployment can offer addi-
tional protection in this situation
RWindow curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the seat
belt
iNot all air bags are deployed in an accident.
The different air bag systems work independ- ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident:
RFrontal collision
RSide impact
RRollover
Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason, we
strongly advise that you install a child restraint
system on a rear seat. Children are generally
better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height istraveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
Rbe sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(
Ypage 42) and the notes on correct use of seat
belts (Ypage 43).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb s(18 kg) until they reach a height where a
three-point seat belt can be properly fastened
without a booster seat.
Special seatbelt retractor
GWARNING
If the seat belt is released while driving, the
child restraint system will no longer be
Children in the vehicle49
Safety
Z

ufacturer's installation and operating instruc-
tions.
Forward-facing child restraint system
If it isabsolute lynecessary to install a forward-
facing ch ildrestraint system on the front-
passenger seat, always move the front-
passenger seat as far back as possible. The
entire base of the ch ildrestraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the ch ild
restraint system must lieas flat as possible
against the backrest of the front-passenger
seat. The ch ildrestraint system must not be
subjected to a load bythe head restraint. Adjust
the head restraint position accordingly. Always
make sure that the shoulder beltstrap iscor-
rectly routed from the veh icle beltoutlet to the
shoulder beltguide on the ch ildrestraint sys-
tem. The shoulder beltstrap must berouted
forward and downfrom the veh icle beltoutlet.If
necessary, adjust the veh icle beltoutlet and the
front-passenger seat accordingly.
Alwa ys observe the ch ildrestraint system man-
ufacturer's installation and operating instruc-
tions.
Override features/Child-proof locks
Important safety notes
GWAR NING
If ch ildr en are traveling inthe veh icle, they
co uld:
Ropen doors, thus endangering other people
or road users
Rexit the veh icleand becaught byoncoming
traff ic
Roperate veh icle equipment and become
trapped
There isa risk of an acc ident and injury.
Alwa ys activate the ch ild-proof locks and
overr idefeature ifch ildr en are traveling inthe
veh icle. When leaving the veh icle, always take
the key with you and lock the veh icle. Never
leave ch ildren unattended inthe veh icle.
Child- proof locks for rear doors (
Ypage 54).
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it inmotion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
Sm artKey with you and lock the vehicle. Never
leave ch ildren unsupervised in the vehicle.
GWARNING
If persons, particularly ch ildren are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system issubjected to
direct sunlight, parts may get very hot. Chil-
dren may burn thems elves on these parts,
particular lyon the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system isnot exposed to direct sunlight. Pro-
tect it wit h a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Children in the vehicle53
Safety
Z

Child-proof locks for the rear door
Rear door
:
Child safety bolt
2Door secured – then make sure that the
child-proof locks are working properly.
3Door released
The child-proof lock on the doors enable you to
secure each door individually.
A door with an activated child-proof lock cannot
be opened from the inside. If the vehicle is
unlocked, the door can be opened from the out-
side.
Pets in the vehicle
GWARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
Ractivate vehicle equipment and become
trapped, for example
Ractivate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview
In this section, you will find information about
the following driving safety systems:
RABS (Anti-lock Braking System)
RASR (Acceleration SkidControl)
RBAS (B rakeAssist System)
REBD (Electronic Brake Force Distribution)
RESP®(Electronic StabilityProgram)
Important safety notes
If you fail to adapt your driving style or if you are
inattentive, the driving safety systems can nei-
ther reduce the risk of accident nor override the
laws of physics. Driving safety systems are
merely aids designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed, braking in good time
and for staying in your lane. Always adapt your
driving style to the prevailing road and weather
conditions and maintain a sufficient, safe dis-
tance from other road users. Drive carefully.
Please note that the driving safety systems
described only work optimally when:
Rthere is adequate contact between the tires
and the road surface
Ryou use winter tires (M+S tires), with snow
chains if necessary, when the road conditions
are wintry
Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (
Ypage 248).
ABS (Anti-lock Braking System)
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 54).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
54Driving safety systems
Safety

Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will also
fail, including driving safety systems. Observe
the information relating to the !warning
lamp (
Ypage 196).
ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
The yellow !warning lamp in the instrument
cluster lights up when the ignition is switched
on. The lamp goes out when the engine starts
running.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
ASR (acceleration skid control)
General notes
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 54).
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road and
weather conditions.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ASR will be deacti- vated for the duration of the activation/deacti-
vation process. Vehicles without steering wheel buttons: if ASR
is malfunctioning, the
:indicator lamp lights
up while the engine is running and the engine
power may be reduced (
Ypage 196).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the road surface, and thus increases the vehicle's driving
stability. If the driving wheels start to spin, ASR
brakes individual drive wheels and limits the
engine torque. ASR thus significantly assists you
when pulling away and accelerating, especially
on wet or slippery roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull awa
y without
difficulty. The type of tires and total weight of the
vehicle as well as the gradient of the road also
play a crucial role.
If ASR intervenes, the dwarning lamp in the
instrument cluster flashes.
Activating/deactivating ASR
GWARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel- eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
!If you deactivate ASR, ESP®will still inter-
vene to stabilize the vehicle. Frequent braking
automatically triggered by ESP
®can damage
the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary.
When ESP®is intervening and the dwarning
lamp in the instrument cluster is flashing, leave
Driving safet ysystem s55
Safety
Z

ASR on. In this case, only depress the acceler-
ator pedal as far as required when pulling away.
XPress theàbutton.
If ASR is deactivated, the dwarning lamp
in the instrument cluster lights up.
ASR is automatically activated when the engine
is started.
It may be best to deactivate ASR briefly in the
following situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
If you deactivate ASR:
Rengine torque is not limited and the drive
wheels are able to spin. The spinning wheels
will then achieve a cutting effect for better
traction.
Rtraction control remains active through brake
intervention. If a drive wheel attains its tire
traction limit because one side of the road is
slippery, for example, that wheel is braked.
The traction is then increased in this situation.
Ractive brake intervention by ESP®to increase
driving stability remains active. The d
warning lamp in the instrument cluster
flashes when ESP
®is intervening.
BAS (Brake Assist System)
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if the
BAS driving safety system is malfunctioning,
the : warning lamp lights up while the
engine is running (
Ypage 196).
BAS operates in emergency braking situations.
If you depress the brake quickly, BAS automat-
ically increases the brake pressure, thereby
reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
EBD (electronic brake force distribu-
tion)
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to improve
handling during braking.
Observe the information on warning and indica-
tor lamps (
Ypage 196).
ESP®(Electronic Stability Program)
Important safety notes
GWARNING
If ESP
®is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP
®checked at a qualified specialist
workshop.
!Do not run the vehicle on a roller dynamom-
eter (e.g. for performance tests). If you must
operate the vehicle on a roller dynamometer,
please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ESP
®will be deac-
tivated for the duration of the activation/deac-
tivation process.
If ESP
®is malfunctioning, the hindicator
lamp lights up while the engine is running and
the engine power may be reduced
(
Ypage 195).
iOnly use wheels with the recommended tire
sizes. Only then will ESP®function properly.
56Driving safety systems
Safety

4ETS (Electronic Traction System)
!A function or performance test should only
be carried out on a two-axle dynamometer.
Before you operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage the
drive train or the brake system.
4ETS is only active when all-wheel drive is acti-
vated (
Ypage 147).
4ETS ensures permanent drive for all four
wheels, and together with ESP
®it improves the
vehicle's traction.
If a driven wheel spins due to lack of traction:
RWhen pulling away, make use of the traction
control integrated in ESP®. Depress the
accelerator pedal as far as necessary.
RWhile driving, slowly take your foot off the
accelerator pedal.
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow chains
(
Ypage 251). This is the only way to get the full
benefit from the all-wheel drive system.
Crosswind Assist
Crosswind Assist does not work if ESP®is deac-
tivated or disabled because of a malfunction.
Crosswind Assist does not react:
Rin the event of severe jolts and vibrations, e.g.
as a result of uneven surfaces or potholes.
Rif the vehicle loses traction, e.g. on snow or
ice or when hydroplaning.
Rto large and sudden steering movements by
the driver.
Crosswind Assist is operational again as soon as
the driving conditions return to normal.
Crosswind Assist detects strong crosswind
gusts that can impair the road holding of your
vehicle when driving straight ahead. Crosswind
Assist intervenes depending on the direction
and strength of the crosswind.
A stabilizing brake application helps you to keep
the vehicle on track.
Information appears in the instrument cluster In
the event that Crosswind Assist intervenes
noticeably.
On vehicles without steering wheel buttons: the d indicator lamp in the instrument clus-
ter flashes. On vehicles with steering wheel buttons:
the
d indicator lamp in the instrument cluster
flashes and the message Crosswind Assist
Interventionappears in the multifunction dis-
play.
Crosswind Assist is active above a vehicle speed
of 50 mph (80 km/h) when the vehicle is driving
straight ahead or cornering gently.
Emergency exit
Emergency exit window
GWARNING
The emergency exit window cannot be locked in place. You risk injury if you exit the vehicle
through the emergency exit window.
RMake sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window.
RThe opened emergency exit window must
be held in place by another person.
Pay attention to traffic conditions.
GWARNING
If the emergency exit window is unlocked
while driving, it could open and slam shut and consequently fall down. There is a risk of an
accident and injury.
Before starting off, make sure that the emer-
gency exit window is locked and the locking
pins are undamaged.
!Make sure there is sufficient clearance
when opening the emergency exit window.
Hold the open window in position. You could
otherwise damage the emergency exit win-
dow.
Emergency exit57
Safety
Z

The emergency exit window is intended for use
in an emergency only and must not be opened
unless the vehicle is stationary. The emergency
exit window is the first window behind the driv-
er's seat on the driver's side. It is marked by the
"Emergency Exit" label.
XTo open:position both handles :vertically.
This will break locking pins ;.
The window is unlocked.
XSwing the window outward by the handles
and hold it in this position. Make sure there is
sufficient clearance when doing so.
XTo close: close the window.
XPosition both handles :horizontally. Make
sure that the locks =are inside in front of the
window frame.
The window is locked.
XReplace locking pins ;at the latest before
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the vehi-
cle occupants can exit the vehicle through the
emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used safely in
the event of an emergency:
RBefore beginning a journey, inform the vehicle
occupants of the emergency exit window and explain how to use it. Make sure to explicitly
point out the risks described here.
ROnly vehicle occupants who know how to use
the emergency exit window are permitted to
sit next to it.
RAccess to the emergency exit window must
remain unobstructed. Do not place any large
or heavy objects on or in front of the seats
next to the emergency exit window.
RThe window handles must not be used as
hooks, e.g. to hang up light objects, bags or
items of clothing.
RBear in mind the vehicle height and the imme-
diate surroundings when you leave the vehi-
cle via the emergency exit window. Particu-
larly children and smaller adults may require
assistance when exiting the vehicle.
Theft deterrent locking system
Immobilizer
XTo activate: remove the key from the ignition
lock.
XTo deactivate: turn the key to position 2in
the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the vehi-
cle when leaving the vehicle. If you leave the key
in the vehicle, anyone can start the engine.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
when the starter battery is fully charged, the
immobilizer may be faulty. Contact an author-
ized Sprinter dealer or call 1-877-762-8267
(in USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
XTo arm: close all doors.
XLock the vehicle with the key.
The indicator lamp in the central locking but-
ton (
Ypage 65) flashes.
XTo disarm: unlock the vehicle with the key.
The indicator lamp in the central locking but-
ton (
Ypage 65) goes out.
iCargo Van and Passenger Van only:
Unless you open a door within 40 seconds
after unlocking the vehicle:
Rthe vehicle will be locked again
Rthe anti-theft alarm system will be armed
again
58Theft deterrent locking system
Safety