Traffic reports on the route for the route guid-
ance are taken into account (not availablein
all countries).
RDynamic TRF. Route After Request
You can decide whether or not current traffic reports should be included in the route cal-
culation (not availableina ll countries).
RCalculate Alternative Routes
Different routes are being calculated. In order
to do so, instead of Start,select the menu
item Continue.
XTo avoid/use rout eoptions: selectAvoid
Options.
XSelect aroute option.
Notes for route options:
RUse Toll Roads
The route calculation includes roads which
require you to pay ausage fee (toll).
RNumber of Occupants in the Vehicle:(only availableint he USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address
Multimedia system:
XSelect NaviQNavigation.
The map shows the vehicle's current position.
XSlide 6the controller.
XSelect DestinationQAddress Entry.
Enter an address, e.g. as follows:
Rcity or ZIP code, street ,house number
Rstate/province, city or ZIP code
Rcity or ZIP code, center
Rstreet ,city or ZIP code, intersection
XSelect City.
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
XEnter the city.
The Gsymbol: the location is contained on
the digital map multiple times.
XTo switch to the list: slide5the control-
ler.
XSelect the location.
If available, the ZIP code is shown. If there are
different ZIP codes availablef or the location,
the corresponding digits are displayed with an
X
.
XEnter the street and house number.
The address is in the menu.
Further options for destination entry:
Rsearch for akeyword
The keyword search finds destinations using
fragmentsofw ords.
Rselect the last destination
Rselectacontact
Rselect aPOI
You can search for aPOI by location, name or
telephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
Rselect destinations from Mercedes-Benz
Apps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been entered and
is in the menu.
XSelect StartorContinue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
ap rompt will appear asking whether you wish
to end the current route guidance.
XSelect Cancel Active Route Guidanceor
Set as IntermediateD estination.
Cancel Active Route Guidancecancels
the current route guidance and start sroute
calculation to the new destination.
Set as IntermediateD estination
adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list.
214Operating system
Multimedia system
Connectingamobile phone
(COMAND)
Requirements
For telephony via th eBluetooth®interface, you
require aBluetooth®-capable mobile phone. The
mobile phonem ust support Hands-Free Profile
1. 0ora bove.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobilep hone:
XActivate Bluetooth®and,ifn ecessary, Blue-
tooth®visibilityf or other devices (see the
manufacturer'so peratinginstructions).
The Bluetooth
®device names for all of onem an-
ufacturer'sp roductsmightbei dentical. To
mak eitp ossible to clearly identif yyour mobile
phone, chang ethe device nam e(see th eman-
ufacturer'so peratinginstructions).
If th emobile phones upportsthe PBA P(Phone
B oo kAccess Profile) and MAP( Message
Acc ess Profile )Bluetooth
®profiles, th efollow-
ing informatio nwill be transmitte dafter you
connect:
RPhoneb ook
RCall lists
RTextmessages and e-mail
iFurther informatio nonsuitable mobile
phones can be foun dat:http://
www.mercedes-benz.com/connect
iIn th eUSA,you can get in touch witht he
Mercedes-Ben zCustome rAssistanc eCenter
on 1-800-FOR-MERCedes (1-800-367-6372 ).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searchin gfor and authorizing (connect-
ing) amobile phone
Before using you rmobilep hone with the multi-
media system for the first time, you willn eed to
search for the phone and then authorize (con-
nect) it. Depending on the mobilep hone, author-
ization either takes place by means of Secure
Simple Pairing or by entering apasskey.T he
multimedia system automatically makes the procedure that is relevant for you
rmobilep hone
available. The mobilep hone is always connec-
ted automatically after authorization. Further
information on using amobilep hone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobilep hone, this may be due to particular
security settings on you rmobilep hone (see the
manufacturer's operating instructions).
Only one mobilep hone can be connected to the
multimedia system at any one time.
Searchin gfor am obile phone
Multimedia system:
XSelect Tel/®QConn.DeviceQSearc hfor PhonesQStartSearch.
The available mobilep hones are displayed.
Symbols in the devicel ist
Sym-
bolExplanation
ÏNew mobilephone found, not yet
authorized.
ÑMobilep hone is authorized, but is
not connected.
Connecting amobile phone
Authorization using Secure Simple Pairing:
XSelect mobilep hone.
Ac ode is displaye dinthe multimedia system
and on the mobilep hone.
XIf codesmatch: select Yeson the multimedia
system.
XConfirm code on the mobilep hone. Depend-
ing on the mobilep hone used,confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profiles. The
prompt to confirm may take up to two
minutes to be displaye d(see the manufactur-
er's operating instructions).
XIf the code sare different: selectNoon the
multimedia system.
The process is canceled.
Repeat authorization.
Operating system215
Multimedia system
Z
Authorization by enteringapasskey( passcode):
XSelect the Bluetooth®nameoft he mobile
phone.
The input menu for the passkeyisd isplayed.
XChoos eaone to sixteen-digitn umbercombi-
nation as apasskey.
XEnter the passkeyont he multimedia system.
XPress¬to confirm.
XEnter and confirm the passkeyont he mobile
phone. Depending on the mobil ephone used,
confirm the connectio ntothe multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm mayt ake up
to two minutes to be displayed (se ethe man-
ufacturer's operating instructions).
Connectin gamobilephon e(Au dio 20)
Requirements
For telephony via the Bluetooth®interface, you
require at leas tone Bluetooth®-capable mobile
phone depending on us eofone-telephone
mode ortwo-telephon emode.The mobile
phone must support Hands-FreeP rofile1.0 or
above.
In two-telephon emode youc an us eallthe
functions of the multimedia system with the
main telephone .Witht he additional tele-
phone ,you can receive incoming calls.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobil ephone:
XActivate Bluetooth®and ,ifn ecessary,B lue-
tooth®visibility for othe rdevice s(seet he
manufacturer's operating instructions).
The Bluetooth
®device names for al lofone man-
ufacturer's products might be identical .To
make it possibl etoclearly identify your mobile
phone, change the device nam e(seet he man-
ufacturer's operating instructions). If the mobil
ephone supports the PBAP ( Phone
Book Access Profile )and MAP ( Message
A ccess Profile) Bluetooth
®profiles, the follow-
ing informatio nist ransmitte dafteryou connect
the main telephone:
RPhone book
RCall lists
RText messages and e-mail
iFurther informatio nonsuitabl emobile
phones can be found at: http://
www.mercedes-benz.com/connect
iIn the USA, yo ucan getint ouch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, yo ucan getint ouch with the Cus-
tomerR elations Center on 1-800-387-0100.
Searching for and authorizing (connect-
ing) amobile phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect)i t. Depending on the mobile phone, author-
ization either takes place by means of Secure
Simple Pairing or by enteringap asskey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using amobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Searching for amobile phone
Multimedia system:
XSelect Tel/®QConn. DeviceQCon‐nect New Device.
XSelectConnect via Vehicle.
XSelect mobile phone.
Connecting amobile phone
XOne-telephone mode: selectConnect as
New Main Phone.
XTwo-telephone mode: selectConnect as
Additional Phonewhenamobile phone is
already connected.
216Operating system
Multimedia system
XAuthorizationusingS ecur eSimple Pai r-
ing:
Ac odeisd isplayed inthem ultimedia system
and on th emobile phone.
XConfir mcodeont hemob ilephone. Depend-
ing on th emobile phoneu sed, confirm the
connection to th emultimedia system and for
th eP BAPa nd MAPB luetooth
®profiles. The
prompt to confirm may tak euptotwo
minute stobed isplayed (see th emanufactur-
er' so peratin ginstructions).
XIfth ec odes are different :select Noon the
multimedia system.
The proces siscanceled.
Repeat authorization.
or
XAuthorizatio nbyentering apasskey
(passcode): enterany one- to sixteen-digit
number sequenc ewhichy ou have chosen
yourself int othe passke yinput menu.
XPress ¬to confirm.
XEnterand confirm th epasske yonthe mob ile
phone. Dependin gonthemob ilephoneu sed,
confirm th econnectio ntothemultimedia sys-
te ma nd for th ePBAPa nd MAPB luetooth
®
profiles. The prompt to confirm may tak eup
to two minute stobedisplayed (see th eman-
ufacturer' soperatin ginstructions).
Symbols in th edevice manager
The symbols are shown in color dependingon
their use.
SymbolExplanation
Mobile phonec onnected to the
multimedia system
Main telephone withfull range of
functions
Ad ditional telephone for incoming
calls intwo telephone mode
Media mode
General notes
If you wish toplay external medi asources ,the
appropriat emediam odem ust alread ybeturned
on.F urther informatio nonmediam ode(see the
Digital Operator's Manual). The followinge
xternalmediasources can be
used:
RApple®device s(e.g. iPhone®)
RUSBd evices(e.g. USBs tick ,M P3 player)
(Ypage 218)
RCD
RDV D(COMAND)
RSD cards
Rvia device sconnected byBluetooth®
iInformation on single CD/DV DdriveorD VD
changer (see th eDigital Operator's Manual).
Selecting usin gthe device list
Multimedia system:
XSelectMediaQDevices.
The available medi asources willbe shown.
The #dot indicates th ecurren tsetting.
XSelect th emediasource.
Playable filesare played.
Inserting/removing an SD card
Important safety notes
GWARNING
SD cardsare smal lparts. They can beswal-
lowed and caus echoking. This posesa n
increased ris kofinjury or eve nfatal injury.
Keep th eSDc ardo ut of th ereac hofc hildren.
If aS Dc ardiss wallowed, seek medical atten-
tio nimmediately.
!If you are no longer usingt heSD card,you
should remove it and store itoutside thev ehi-
cle .Hight em peratures can damag ethe card.
Insertin ganSDc ard
TheSDcardslot islocate donthecontrol panel.
XInsertt heSD cardintot he SD cardslot until
th eS Dc arde ngages.T he side withthe con-
tacts must fac edown.
Removing an SD card
XPress th eSDc ard.
The SD car disejected.
XRemo vetheS Dc ard.
Operatin gsystem217
Multimedia system
Z
mbrace
General notes
Yo um usth aveal icens eagreemen ttoactivate
the mbrac eservice. Make sure tha tyou rsystem
is activate dand operational .Tologin, press the
ï MB Info call button. If any of the steps
mentioned ar enot carried out, the syste mmay
not be activated.
If yo uhaveq uest ions abou tthe activation, con-
tac tone of the following telephone hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
Shortlya fter successfull yregistering with the
service, auserIDa nd password will be sent to
yo ubyp ost.
USA only: yo ucan uset hisp assword to lo gonto
the mbrac eareau nder "Owners Online "at
http://www.mbusa.com .
Th es ystemisa vailable if:
Rit hasbeena ctivate dand is operational
Rthe corresponding mobil ephone network is
availabl efor transmitting data to the Cus-
tome rCenter
Ras ervice subscription is available
Rthe starterb atter yiss ufficiently charged
iDetermining the locatio nofthe vehicl eona
mapiso nlyp ossibl eif:
RGP Sreceptio nisa vailable.
Rthe vehicl eposit ionc an be forwarde dto
the Customer Assistanc eCenter.
The mbrac esystem
To adjus tthe volum edurin gac all,procee das
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the volum econtrolle rofthe audi osys-
tem/COMAND.
Th es ystemo ffers variou sservices ,e.g.:
RAutomatic and manua lemergency call
RRoadside Assistanc ecall
RMB Info call USA only: yo
ucan find information and a
description of al lavailable features under "Own-
ers Online "athttp://www.mbusa.com.
System self-test
Aftery ouhave switched on the ignition, the sys-
tem carries ou taself-diagnosis.
Am alfunctio nint he syste mhasbeen detected
if one of the following occurs:
RTh eindicator lamp in the SOS button does not
com eond uringthe syste mself-test.
RTheindicator lamp in the FRoadside
Assistanc ebutton does not ligh tupd urin g
self-diagnosis of the system.
RTh eindicator lamp in the ïMB Info call
button does not ligh tupd urin gself- diagnosis
of the system.
RTh eindicator lamp in one or mor eofthe fol-
lowing buttons continue stolightup red after
the syste mself-diagnosis:
-SOS button
-F Roadside Assistanc ecallb utton
-ï MB Info call button
RAftert he syste mself-diagnosis ,the Inoper‐ativeorServiceNotActivatedmessage
appear sinthe multifunction display.
If am alfunctio nisindicated as outlined above,
the syste mmaynot operate as expected. In the
event of an emergency,h elpw illh avetob e
summoned by other means.
Have the syste mchecked at the neares tauthor-
ize dM ercedes-Benz Center or contact the fol-
lowing service hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
224Features
Stowag eand featur es
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in th evehicle,
even if you have pressed th eSOS button in an
emergency if:
Ryou see smoke inside or outside of th evehi-
cle ,e.g.ift here is afirea fter an accident
Rthev ehicle is on adangerous sectio nof
road
Rth ev ehicle is no tvisible or canno teasily be
seen by other road users, particularly when
dark or in poor visibilityc onditions
Thereisar isk of an accidenta nd injury.
Leavet hevehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Movetoas afe locationalongw ith other vehi-
cle occupants. In suchs ituations,secure the
vehicle in accordanc ewith national regula-
tions ,e.g.w ith aw arning triangle.
You must have alicens eagreementtoa ctivate
th em brace service. Makes ure that your system
is activated and operational. To register, press
the ï MB Info call button.Ifa ny of thesteps
mentioned are no tcarried out,t hesystem may
no tbea ctivated.
If you have questionsa bout theactivation,c on-
tac tone of th efollowingt elephone hotlines:
RUSA: Mercedes-Ben zCustomerA ssistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372 )or1 -866-990-9007
RCanada: Customer Service at
1-888-923-8367
General notes
An emergencyc all is dialed automatically if an
air bag or Emergency TensioningD evice is trig-
gered.
iYou cannot end an automatically triggered
emergency
c all yourself.
An emergencyc all can also be initiated man-
ually.
As soon as the emergencyc all has been initi-
ated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
message. The audio output is muted.
Once the connection has been made, the
Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergencyi s
transmitted, for example:
Rcurrent location of the vehicle (as determined
by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergencyc all has been initi-
ated, avoice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupantsr espond, the
Mercedes-Benz Customer Assistance Center
attempt stoget more information on the
emergency.
RIf there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
Features225
Stowage and features
Z
XTo initiate an emergencycallm anually:
press cover :briefl ytoo pen.
XPress SOS button ;briefly.
The indicator lamp in SOS button ;flashes
unti lthe emergency cal lisconcluded.
XWait for avoice connectio ntothe Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
iIf the mobilephone network is unavailable,
mbrace will not be able to make the emer-
genc ycall. If yo uleave the vehicl eimmedi-
ately afte rpressing the SOS button, yo uwill
not know whethe rmbrace place dthe emer-
genc ycall. In thisc ase, always summon assis-
tance by othe rmeans.
Breakdow nassistanc ebutton
XPress Roadside Assistance button :.
Thi sinitiates acalltot he Mercedes-Benz Cus-
tomerA ssistance Center.
The indicator lamp in Roadside Assistance
button :flashesw hilethe cal lisactive. The
multifunctio ndisplay shows the Connect‐
ing Callmessage. The audi ooutputi s
muted.
If ac onnectio ncan be made ,the CallC on‐
nectedmessage appears in the multifunction
display.
If am obilephone network and GP Sreception
are available ,the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicl eide ntificatio nnumber
iThe display of the multimedia system indi-
cate sthatac allisa ctive. During the call, you
can change to the navigatio nmenu by press- ing the NAVI button on COMAND, for exam-
ple.
iVoice outputi
snot available.
Av oice connectio nise stablished between the
Mercedes-Benz Customer Assistance Center
and the vehicl eoccupants.
From the remote malfunctio ndiagn osis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 227).
The Mercedes-Benz Customer Assistance Cen-
ter either send saqualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearestM ercedes-Benz
Service Center.
Yo um aybe chargedf or servicessuchasr epair
work and/or towing.
Further details are available in your mbrace
manual.
iThe system hasn ot been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
cal lbutton :is flashing continuously.
Rno voice connectio ntothe Mercedes-Benz
Customer Assistance Center wa sestab-
lished.
Thi scan occurift he relevant mobil ephone
network is not available ,for example.
The CallF ailed
message appears in the
multifunctio ndisplay.
XTo en dacall:press the ~button on the
multifunctio nsteering wheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
MB Info cal lbutton
226Features
Stowag eand featur es
XPress MB Info call button:.
This initiates acall to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the Con‐
nectingCallmessage. The audio system is
muted.
If ac onnection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If am obile phone networ kand GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrentl ocation of the vehicle
Rvehicle identification number
iThe display of the multimedia system indi-
cates that acall is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on COMAND,f or exam-
ple.
Voice output is not available.
Av oice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button :
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
networ kisnot available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end acall: press the ~button on the
multifunction steerin gwheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergencyc all
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergencyc all can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button on the audio sys-
tem or on COMAND for ending atelephone
call
iWhen acall is initiated, the audio system is
muted. The mobile phone is no longer con-
nected to COMAND.H owever, if you want to
use your mobile phone, do so only when the
vehicle is stationary and in asafe location.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existin gcall, vehicle data is transferred to the
Customer Assistance Center. The customer ser-
vice representative can use the received data to
decide what kind of assistanc eisrequired. You
are then ,for example, guided to the nearest
Mercedes-Benz ServiceC enter orarecovery
vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or aRoadside Assistance call, this is
initiated by the Customer Assistance Center.
You will see the Roadside Assistance Con‐
nectedmessage in the COMAND display. If the
vehicle remotem alfunction diagnosis can be
started, the Request for vehicle diagno‐
sisreceived.Startvehiclediagnosis?message appears in the display.
XConfirm the message with Yes.
XWhen theVehicle diagnosis: Pleasestart ignitionmessage appears, turn the
SmartKey to position 2in the ignition lock
(
Ypage 116).
XWhen the Please follow the instruc‐tions received by phone and moveyour vehicle to asafe positionmes-
Features227
Stowage and features
Z