have directly notified Mercedes-Ben zU SA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of al ess serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Ben zinw riting of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for ac umulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Ben zU SA, LLC
Customer Assistanc eC enter
3M ercedes Drive
Montvale, NJ 07645-0350
Maintenance The Service and Warranty Booklet describes all
the necessary maintenanc ew ork which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Ben zC enter. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance The Mercedes-Ben zR oadside Assistanc eP ro-
gram offers technical help in the event of a
breakdown. Call stot he toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours ad ay, 365 days ay ear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Ben zR oadside Assistanc eP rogram
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio. Change of address or change of own-
ership In the event of ac hange of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Ben zC ustomer Assistanc eC enter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada )a t
1-800-387-0100 .T his will assist us in contact-
ing you in at imely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased au sed car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Ben zC ustomer Assistanc eC enter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada )a t1 -800-387-0100.
Vehicle operation outside the USA
and Canada If you plan to operate your vehicle in foreign
countries, please be aware that: R
service facilities or replacement parts may
not be readily available. R
unleaded fuel for vehicles with ac atalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter. R
the fuel may have ac onsiderably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Ben zm odels are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Ben zC enter or write to one of the
following addresses.
In the USA
Mercedes-Ben zU SA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Ben zC anada ,I nc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9Service and vehicl eo peration 25
Introduction Z
As soo na st he ignition is switched on, al lt he
indicator lamps in the instrument cluster light
up .F urther informatio nons it uations where an
indicator lamp either fails to go ou ta fte rs tarting
the engine or lights up whil ed riving
( Y
page 204).
If Start/Stop button C ha sn ot ye tb ee n
pressed, thi sc orrespond stot he key being
remove df rom the ignition.X
To switc hont he power supply: press
Start/Stop button C once.
The powe rs uppl yiss wi tched on. Yo uc an now
activate the windshield wipers, for example.
The powe rs uppl yiss wi tched off agai ni f:R
the driver's door is opene da ndR
yo up ress Start/Stop button C twice when
in thi sp ositionX
To switc hont he ignition: press Start/Stop
button C twice.
The ignition is switched on.
If yo up ress Start/Stop button C once when
in thi sp osit ion, the ignition is switched off
again.
Removing the Start/Sto pb uttonYo uc an remove the Start/Stop button from the
ignition lock and start the vehicl easn ormal
using the SmartKey. X
Remove Start/Stop button C from ignition
lock D .
Yo udon ot have to remove the Start/Stop but-
ton from the ignition lock when yo ul eave the
vehicle. Yo us hould, however, always take the
SmartKe yw it hy ou when leaving the vehicle. As
long as the Sma rtKe y isint h
e vehicle:R
the vehicl ec an be started using the Start/
Stop button R
the electrically powered equipment can be
operated
Starting the engine
Important safety notes
G WARNING
If children ar el ef tu nsupervised in the vehicle,
they could: R
operate the vehicle's equipment. Additionally, children could set the vehicl ei n
motion if, for example, they: R
release the parking brake R
shift the automatic transmission ou tofp ar k
position P R
start the engine
There is ar is kofana ccident and injury.
Never leav ec hildren or animals unattended in
the vehicle.
Whe nl eavi ng the vehicle, always take the
SmartKe yw it hy ou and lock the vehicle. This
also applie stom obil ep hones if the "Digital
Ca rK ey in smartphone "f un ctio ni sa ctivated
via the Mercedes me connect we ba pp .
G WARNING
Combustion engine se mi tp oiso nou se xhaust
gases such as carbo nm onoxide. Inhaling
thes ee xhaus tg as es lead stop oiso ning. There
is ar is koff ata li njury .T herefore neve rl eave
the engine running in enclose ds paces with-
ou ts uf ficient ventilation.
G WARNING
Flammabl em at erial si ntroduced through
environmenta li nfluence or by animals can
ignite if in contact with the exhaus ts ys tem or
parts of the engine tha th ea tu p. There is ar isk
of fire.
Carry ou tr egular checks to make sure that
ther ea re no flammabl ef oreig nm at erial si n
the engine compartment or in the exhaust
system.
During ac ol ds tart, the engine runs at higher
speed stoe nabl et he catalytic converter to
reach its operating temperature .T he sound of
the engine ma yc hange during thi st ime.
Automati ct ransmission X
Depres st he brake peda la nd kee pi t
depressed. X
Shift the transmission to position ] .
Transmission positio nd is play ] is shown in
the multifunctio nd is play.Driving 117
Driving an dp arking Z