2018 MERCEDES-BENZ METRIS service

Welcome to the world of Mercedes-Benz
Before you first drive off, read the Operating
Instructions carefully and familiarize yourself
with your vehicle. Please adhere to the informa-tion and warning notes in these Operating
Instructions for your own safety and to ensure a
longer operating duration of the vehicle. Failure
to observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by a failure to observe
the instructions is not covered by the New Vehi-
cle Limited Warranty.
The equipment or model designation of your
vehicle may differ according to:
RModel
ROrder
RCountry specification
RAvailability
The illustrations in these Operating Instructions
show a left-hand-drive vehicle. The location of
vehicle parts and controls for right-hand drive
vehicles differ accordingly.
Mercedes-Benz is constantly updating its vehi-
cles to the state of the art.
Mercedes-Benz reserves the right to introduce
changes in:
RDesign
REquipment
RTechnology
Therefore, the descriptions provided may occa-
sionally differ from your own vehicle.
The following are integral parts of the vehicle:
ROperating Instructions
RMaintenance or Service Booklet
REquipment-dependent operating instructions
Keep these printed documents in the vehicle at
all times. Should you sell the vehicle, always
pass the documents on to the new owner.
4475844903
É4475844903ÃËÍ

Index....................................................... 4
Introduction......................................... 27
Operating Instructions .......................... .27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle approval
............................................................... 30
Genuine Mercedes-Benz parts ............... 33
QR code for rescue card ........................ 34
Data stored in the vehicle ...................... 34
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster (vehicles without
steering wheel buttons) ......................... 37
Instrument cluster (vehicles with
steering wheel buttons) ......................... 39
Steering wheel buttons .......................... 41
Center console ...................................... 42
Overhead control panel ......................... 43
Door control panel ................................. 43
Safety ................................................... 45
Useful information ................................. 45
Occupant safety .................................... 45
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Theft deterrent locking system .............. 67
Opening and closing ...........................69
Useful information ................................. 69
Key ........................................................ 69
Central locking ...................................... 73
Driver's door and front-passenger
door ....................................................... 74
Sliding door ........................................... 74
Electric sliding door ............................... 75
Tailgate .................................................. 79
Rear doors ............................................. 80
Side windows ......................................... 82
Seats, steering wheel and mirrors ....85
Useful information ................................. 85
Seats ..................................................... 85
Steering wheel ....................................... 93
Mirrors ................................................... 93
Memory function ................................... 94
Lights and windshield wipers ............96
Useful information ................................. 96
Exterior lighting ..................................... 96
Interior lighting ...................................... 99
Replacing bulbs: interior lighting and
ambient lamps ..................................... 100
Replacing bulbs ................................... 102
Windshield wipers ................................ 106
Climate control ................................. 110
Useful information ............................... 110
Overview of climate control systems ... 110
Operating the climate control system .. 113
Adjusting the air vents ......................... 120
Driving and parking ..........................122
Useful information ............................... 122
Breaking-in notes ................................. 122
Driving ................................................. 122
Automatic transmission ....................... 128
Refueling ............................................. 134
Parking ................................................ 135
Driving tips .......................................... 137
Driving systems ................................... 144
Towing a trailer .................................... 165
On-board computer and displays ....171
Useful information ............................... 171
Important safety notes ........................ 171
Display and operation .......................... 171
On-board computer (vehicles without
steering wheel buttons) ....................... 173
On-board computer (vehicles with
steering wheel buttons) ....................... 178
Display messages (vehicles without
steering wheel buttons) ....................... 191
Display messages (vehicles with
steering wheel buttons) ....................... 205
2Contents

Indicator and warning lamps in the
instrument cluster ............................... 221
Multimedia systems in brief............232
Introduction .........................................2 32
Audio 15 .............................................. 234
Stowing and features .......................240
Useful information ............................... 240
Stowage spaces and stowage com-
partments ............................................ 240
Sun visors ............................................ 241
Cup holder ...........................................2 41
Bottle holder ........................................ 242
Ashtray ................................................ 242
Cigarette lighter ................................... 242
12 V socket ......................................... 243
Mobile communications equipment ..... 243
Transporting loads ............................244
Useful information ............................... 244
Loading guidelines ............................... 244
Load distribution ................................. 245
Securing loads ..................................... 246
Lashing straps ..................................... 247
Securing loads ..................................... 249
Carrier systems ................................... 250
Maintenance and care ......................252
Useful information ............................... 252
Engine compartment ........................... 252
Maintenance ........................................ 259
Battery ................................................. 260
Care ..................................................... 265
Breakdown assistance .....................272
Useful information ............................... 272
Where will I find...? .............................. 272
Flat tire ................................................ 274
Jump-starting ....................................... 274
Tow-starting and towing away ............. 276
Electrical fuses ....................................2 78
Wheels and tires............................... 279
Useful information ............................... 279 Important safety notes ........................ 279
Operation ............................................ 279
Operation in winter .............................. 281
Tire pressure ....................................... 282
Loading the vehicle .............................. 290
What you should know about wheels
and tires .............................................. 293
Changing wheels ................................. 298
Wheel and tire combination ................. 302
Spare wheel ......................................... 303
Technical data
................................... 305
Useful information ............................... 305
Vehicle electronics .............................. 305
Identification plates .............................3 05
Service products and capacities .......... 306
Vehicle data ......................................... 313
Contents3

Cruise controlActivating ...................................... .145
Activation conditions ..................... 145
Cruise control lever ....................... 144
Deactivating ................................... 145
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Displaying the speed ..................... 144
Driving system ............................... 144
Function/notes ............................. 144
Important safety notes .................. 144
Problem (malfunction) ................... 146
Resuming the stored speed ........... 145
Setting a speed .............................. 145
Storing and maintaining current
speed ............................................. 145
Cup holder ......................................... 242
Important safety notes .................. 241
Cup holder
see Cup holder
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Date
Setting (vehicle with steering
wheel buttons) ............................... 189
Setting (vehicle without steering
wheel buttons) ............................... 178
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Changing bulbs .............................. 104
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Switching on/off (switch) ................ 97 Dealership
see Qualified specialist workshop
Declarations of conformity ................. 31
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 189
Interior lighting .............................. 190
Diagnostics connection
Operating safety and vehicle
approval ........................................... 31
Digital speedometer
Displaying (vehicle with steering
wheel buttons) ............................... 181
Displaying (vehicle without steer-
ing wheel buttons) ......................... 175
Dimensions ........................................ 313
DIRECT SELECT lever
Automatic transmission ................. 128
Display
Function/notes (vehicle with
steering wheel buttons) ................. 179
Function/notes (vehicle without
steering wheel buttons) ................. 173
Permanent display (vehicle with
steering wheel buttons) ................. 188
Permanent display (vehicle with-
out steering wheel buttons) ........... 177
see Warning and indicator lamps
Display message (vehicle with
steering wheel buttons)
Safety systems .............................. 206
Service i
nterval display .................. 259
Display message (vehicle without
steering wheel buttons)
Safety systems .............................. 192
Service interval display .................. 259
Display messages (vehicle with
steering wheel buttons)
Calling up ....................................... 205
Driving systems ............................. 216
Engine ............................................ 214
Hiding ............................................ 205
Important safety notes .................. 205
Introduction ................................... 205
Key ................................................ 221
Lights ............................................. 211
Setting the language ...................... 188
Tires ............................................... 219
Index9

Vehicle ........................................... 220
Display messages (vehicle without
steering wheel buttons)
Calling up ....................................... 191
Driving systems .............................2 02
Engine ............................................ 200
Hiding ............................................ 191
Important safety notes .................. 191
Introduction ................................... 191
Key ................................................ 205
Lamps ............................................ 198
Setting the language ......................1 76
Tires ............................................... 203
Vehicle ...........................................2 04
Distance recorder
Displaying (vehicle with steering
wheel buttons) ............................... 180
Displaying (vehicle without steer-
ing wheel buttons) ......................... 174
Setting the display unit (vehicle
without steering wheel buttons) .... 177
Distance recorder
see Trip odometer
Distance warning (warning lamp) .... 229
Distance warning function ...............146
Door
Changing bulbs (ambient lamp) ..... 101
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Indicator lamp ................................ 231
Doors
Central locking/unlocking
(SmartKey) ....................................... 69
Control panel ................................... 43
Emergency locking ........................... 71
Emergency unlocking ....................... 71
Drinking and driving ......................... 138
Drinks holder
see Bottle holder
Drive program
Automatic transmission ................. 131
Display (DIRECT SELECT lever) ...... 130
Driver's door and front-passenger
door ...................................................... 74
Driver's seat
see Seats Driving abroad
Fuel ................................................ 139
Low-beam headlamps .................... 139
Mercedes-Benz Service ....... .......... 139
D

riving off-road
see Off-road driving
Driving on flooded roads .................. 141
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
BAS (Brake Assist System) .............. 65
EBD (electronic brake force distri-
bution) ............................................. 65
ESP
®(Electronic Stability Pro-
gram) ............................................... 65
Important safety information ........... 64
Overview .......................................... 64
Driving system
COLLISION PREVENTION ASSIST .. 146
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Driving systems
Active Parking Assist ..................... 156
ATTENTION ASSIST ........................ 152
Blind Spot Assist ............................ 148
Cruise control ................................ 144
Display messages (vehicle with
steering wheel buttons) ................. 216
Lane Keeping Assist ......................1 50
PARKTRONIC ................................. 153
Rear view camera .......................... 160
Driving tips
Automatic transmission ................. 132
Brakes ...........................................1 39
Break-in period .............................. 122
Checking brake lining thickness .... 140
Downhill gradient ........................... 139
Drinking and driving ....................... 138
Driving abroad ............................... 139
Driving in mountainous areas ........1 43
Driving in winter .............................1 41
Driving on flooded roads ................ 141
Driving on wet roads ......................1 41
Exhaust check ............................... 138
Fuel ................................................ 138
General .......................................... 137
Hydroplaning ................................. 141
Icy road surfaces ........................... 141
Important safety notes .................. 122
10Index

Limited braking efficiency on sal-
ted roads ....................................... 140
New brake disks ............................ 140
New brake pads/linings ................ 140
Off-road driving .............................. 142
Overrun cut-off .............................. 138
Snow chains .................................. 282
Speed limitation .............................138
Towing a trailer .............................. 165
Wet road surface ........................... 140
E
EASY-PACK tailgate
Problems with the tailgate ...............7 9
EBD (electronic brake force distri-
bution)
Display message (vehicle with
steering wheel buttons) ................ .209
Display message (vehicle without
steering wheel buttons) ................. 195
Function/notes ................................ 65
ECO start/stop function
Automatic engine start .................. 126
Automatic engine switch-off .......... 126
Deactivating/activating ................. 127
General information ....................... 125
Important safety notes .................. 126
Electric sliding door
Function ...........................................7 6
Important safety notes .................... 75
Obstacle detection ........................... 76
Opening/closing from the inside .....7 7
Problem (malfunction) ..................... 79
Programming the key button ........... 78
Resetting ......................................... 78
Reversing feature ............................. 76
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 76
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program) Emergency
Automatic measures after an acci-
dent .................................................5 8
Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle ............................................ .71
Emergency Tensioning Devices
Activation ........................................ .56
Emissions control
Service and warranty information .... 27
Engine
Altitude limit (diesel engine ) .......... 143
C

hanging the power output ............. 31
Check Engine warning lamp ........... 227
Cleaning instructions ..................... 267
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 200
ECO start/stop function ................ 125
Engine number ............................... 306
Irregular running ............................ 127
Jump-starting ................................. 274
Operating safety .............................. 31
Starting .......................................... 124
Starting problems .......................... 127
Switching off .................................. 137
Tow-starting (vehicle) ..................... 278
Engine electronics
Notes ............................................. 305
Problem (malfunction) ................... 127
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 255
Additives ........................................ 310
Checking the oil level using the
dipstick .......................................... 254
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Filling capacity ............................... 309
Information about oil consump-
tion ................................................ 310
Notes about oil grades ................... 309
Oil change ...................................... 310
Index11

Turn signals .....................................98
Limited Warranty ................................ 27
Load distribution ...............................245
Load protection net ........................... 249
Loading guidelines ............................ 244
Loading rails
Maximum tensile strength ............. 315
Loads
Securing ........................................ 246
Transporting .................................. 244
Locking
see Central locking
Locking (doors)
Emergency locking ........................... 71
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Driving abroad ............................... 139
Replacing bulbs .............................1 03
Switching on/off .............................. 97
Lumbar support ................................... 87
Lumbar support
see Lumbar support
M
M+S tires ............................................ 281
Maintenance ...................................... 259
Maintenance points under the
hood .................................................... 254
Maximum speed
Speed limitation .............................1 38
Mechanical key
Function/notes ................................ 70
Inserting .......................................... 71
Locking vehicle ................................ 71
Removing ......................................... 71
Media Interface
Connections ..................................... 42
Memory card (audio) ......................... 184
Memory function
Seats, steering wheel, exterior
mirrors ............................................. 94 Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 274
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 205
On-board computer (vehicle with-
out steering wheel buttons) ........... 191
Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 94
Important safety notes .................... 93
Rear-view mirror .............................. 94
see Vanity mirror
Mobile phone
Type approval/frequency .............. 305
Mobile phone
see Telephone
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................7 0
Motor oil additives
see Additives
Mounting wheels
Lowering the vehicle ...................... 301
Mounting a new wheel ................... 300
Preparing the vehicle .....................2 99
Raising the vehicle ......................... 299
Removing a wheel .......................... 300
Removing and mounting the spare
wheel ............................................. 303
Securing the vehicle against roll-
ing away ........................................ 299
MP3
Operation ....................................... 184
N
NavigationMenu (on-board computer) ............ 182
Notes on breaking-in a new vehi-
cle ....................................................... 122
Index15

O
Occupant Classification System
(OCS)Conditions ....................................... 52
Faults ............................................... 56
Operation ......................................... 53
System self-test .............................. .55
Occupant safety
Air bags .......................................... .49
Automatic measures after an acci-
dent ................................................. 58
Belt warning .....................................4 9
Childr eninthe vehicle .................... .58
Important safety notes .................... 45
Introduction to the restraint sys-
tem .................................................. 45
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 46
Pets in the vehicle ........................... 64
Restraint system warning lamp ........ 45
Seat belt .......................................... 46
OCS
Conditions ....................................... 52
Faults ............................................... 56
Operation .........................................5 3
System self-test ............................... 55
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 180
Displaying (vehicle without steer-
ing wheel buttons) ......................... 174
Setting the display unit (vehicle
with steering wheel buttons) ......... 188
Setting the display unit (vehicle
without steering wheel buttons) .... 177
Off-road driving
Checklist after driving off-road ...... 143
Important safety notes .................. 142
Rules for driving off-road ............... 142
Oil
see Engine oil
O

n-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 185
Audio menu ................................... 183 Date menu ..................................... 189
Display messages .......................... 205
Factory settings ............................. 190
Important safety notes .................. 171
Instrument cluster menu ............... 188
Lights menu ................................... 189
Menu overview .............................. 180
Message memory .......................... 205
Navigation menu ............................ 182
Operating ....................................... 178
Permanent display ......................... 188
Service menu ................................. 187
Setting the date ............................. 189
Setting the display ......................... 188
Setting the display language .......... 188
Setting the language ...................... 188
Setting the time ............................. 189
Settings menu ............................... 188
Standard display ............................ 180
Telephone menu ............................ 184
Time menu ..................................... 189
Trip menu ...................................... 180
Vehicle menu ................................. 190
On-board computer (vehicle with-
out steering wheel buttons)
Coolant temperature display
menu ............................................. 175
Current fuel consumption menu .... 175
Date menu ..................................... 178
Digital speedometer menu ............. 175
Display messages .......................... 191
Distance menu ............................... 174
Factory settings ............................. 176
Important safety notes .................. 171
Menu overview .............................. 174
Message memory .......................... 191
Operating ....................................... 173
Permanent display ......................... 177
Range menu ................................... 175
Setting the date ............................. 178
Setting the display ......................... 177
Setting the display language .......... 176
Setting the language ...................... 176
Setting the time ............................. 178
Settings menu ............................... 176
Standard display menu .................. 174
Time menu ..................................... 178
Trip computer menu ...................... 174
16Index