2018 MERCEDES-BENZ METRIS towing

Cigarette lighter in the front compart-
ment
XTo use the cigarette lighter:turn the key to
position 1in the ignition lock (Ypage 123).
XPress in cigarette lighter :.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
XPull the cigarette lighter out of the socket by
its handle.
The cigarette lighter socket can be used for
accessories with a maximum power consump-
tion of 180 W (15A).
If you use th esockets to connec taccessories
fo rlon gperiod swhe nth eengin eis switched off,
th estarter battery may discharge. An emer -
gency cut-off ensures that th eon-boar dvoltage
doe sno tdro pto olow. If th eon-boar dvoltage is
to olow, powe rto th esocke tis automatically
cut .Thi sensures that ther eis sufficien tpowe r
to start th eengine.
12 Vsocket
Whe nth eke yis turned to position 1in th eigni-
tion lock, th esockets can be used fo raccesso- rie
swit h a maximum powe rconsumption of
18 0 W (15 A) .
If you use th esockets fo rlon gperiod swhe nth e
engin eis switched off, th estarter battery may
discharge. If th eon-boar dvoltage is to olow, it
might then no longer be possible to start th e
engine.
The socke tin th ecenter console an dth esocke t
in th esid eof th ecargo compartment are no t
automatically deactivated if th eon-boar dvolt -
age is low. The additional sockets in th erear
compartment are automatically deactivated if
th eon-boar dvoltage is low.
Additional 12 Vsockets may be located in th e
corner trim next to th etailgate an din th esid e
trim on th elef tan dright-han dsides.
XLif tup th ecove rof socke t: .
Mobile communications equipment
GWARNING
Operatin gmobile information systems an d
communication devices whil edrivin gwill dis -
tract you from traffic conditions. In addition ,
you could then los econtro lof th evehicle.
There is aris kof an accident.
Only operat ethese devices whe nth evehicle
is stationary.
Observe th elegal requirements fo rth ecountr y
in whic hyou are currently drivin gwhe noperat -
in g mobile communication equipment .
Please remember, anavigation syste mdoe sno t
supply information on th eload-bearin gcapacity
of bridge sor th eoverhead clearance of under -
passes. The drive rremains responsible fo r
safet yat all times.
You an dother scan suffe rhealth-related dam -
age through electromagnetic radiation .By usin g
an exterio rantenna, apossible health ris k
caused by electromagnetic fields ,as discussed
in scientific circles ,is take ninto account. Only
hav eth eexterio rantenn ainstalled by aqualifie d
specialis tworkshop .
Failur eto observe th eMercedes-Ben zinstalla-
tion specification scan result in th einvalidation
of your vehicle' soperatin gpermit .
You will fin d
i
nformation on retrofitting electrical
or electronic equipment under “Vehicle elec -
tronics” (
Ypage 305).
Mobile communications equipment243
Stowing an d features
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Where will I find...?
Vehicle tool kit
General notes
Depending on the equipment version of the vehi- cle, the vehicle tool kit is:
Rin the seat base of the left front seat
Rin the rear stowage compartment
Rin the tool holder in the cargo compartment
Apart from some country-specific variants, vehi-
cles without a spare wheel are not equipped
with tire-changing tools. If your vehicle is equip-
ped with tire-changing tools, these are in the
vehicle tool kit. If the vehicle tool kit is stowed in
the driver's seat base, the jack is in a separate
holder in the cargo compartment on the right-
hand side of the vehicle next to the tailgate/rear door (
Ypage 274).
Some tools for changing a wheel are specific to
the vehicle. For more information on which tools are required and approved to perform a wheel
change on your vehicle, consult a qualified spe-
cialist workshop.
Necessary tire-changing tools can include, for
example:
Rjack
Rlug wrench
Rratchet wrench
iThe jack has a maximum weight of 7.5 kg
depending on the vehicle's equipment.
The maximum payload of the jack can be
found on the sticker on the jack itself.
The jack is maintenance-free. In the event of a malfunction, please contact a qualified spe-
cialist workshop.
Stowage compartment in the seat base
Stowage compartment in the seat base of the left
front seat
XTo open: press both latching springs :down
and release cover ;upwards from the seat
base.
XRemove cover ;by pulling upwards at an
angle from the seat base.
XRemove the clamping strap and remove the
vehicle tool kit.
For vehicles equipped with tire-changing
tools, the jack is in a separate holder in the
cargo compartment on the right-hand side of
the vehicle next to the tailgate/rear door
(
Ypage 274).
XTo close: after stowing the vehicle tool bag,
insert cover ;in front of the stowage com-
partment in the seat base and fold shut.
Latching springs :of cover ;must engage
audibly.
Stowage compartment in the rear
Opening/closing the stowage compart-
ment
Stowage compartment in the rear on the right-hand
side of the vehicle
272Where will I find...?
Breakdown assistance

XTo open:turn top rotary catch :clockwise
and bottom rotary catch :counter-clock-
wise.
XRemove cover ;.
XTo close:insert cover ;.
XTurn top rotary catch :counter-clockwise
and bottom rotary catch :clockwise.
XFold down the rear seat.
Removing/stowing vehicle tool kit and
jack
Depending on the equipment version of the vehi-
cle, the vehicle tool kit and the jack are stowed
either in a stowage tray or in a tool holder with a
cover.
Stowage compartment with stowage tray
XTo remove tools: open the stowage com-
partment.
XOpen clamping strap =and remove jack ?
by pulling it upwards at an angle from the
stowage tray compartment.
XRemove vehicle tool bag Aupwards from the
stowage tray compartment.
XTo stow tools: insert vehicle tool bag Ainto
the front compartment of the stowage tray.
XBefore stowing, wind jack ?to the fully
closed position and place it so that the hand
wheel is facing downwards and the plate is
facing inwards at an angle.
XInsert jack ?into the back compartment of
the stowage tray.
XPress jack ?into the upper holder and fasten
clamping strap =.
The jack is secured.
XClose the stowage compartment.
Stowage compartment with tool holder
XTo remove tools: open the stowage com-
partment.
XRemove clamping strap C.
XRemove tool holder cover B.
XCarefully pull the tool kit and jack out of the
stowage compartment. Lift the jack slightly
before removing it and turn it to a diagonal
position in the stowage compartment.
XTo stow tools:before stowing, wind the jack
to the fully closed position and place it so that
the hand wheel is facing forwards and the
plate is facing inwards.
XPlace the jack and vehicle tool kit into the tool holder.
XReplace tool holder cover B.
XTighten clamping strapC.
XClose the stowage compartment.
Stowage space in the cargo compart-
ment
Tool holder in the cargo compartment
Tool holder in the cargo compartment on the right-
hand side of the vehicle
Where will I find...?273
Breakdown assis tance

XTo remove tools:release clamping strap ;.
XRemove tool holder cover :
XCarefully pull the tool kit and jack out of the
tool holder.
XTo stow tools:before stowing, wind the jack
to the fully closed position and place it so that
the hand wheel is facing forwards and the
plate is facing inwards.
XPlace the jack and vehicle tool kit into the tool
holder.
XReplace tool holder cover :.
XTighten clamping strap;.
Separate holder for jack
Holder for the jack in the cargo compartment on
the right-hand side of the vehicle
The vehicle tool kit or tire-changing tools are in
the seat base of the left front seat (Ypage 272).
XTo remove the jack:release clamping
strap :.
XPull jack ;out of the upper holder and from
the lower fixture =.
XTo stow the jack: before stowing, wind the
jack to the fully closed position and place it so
that the hand wheel is facing forwards and the plate is facing inwards.
XPlace jack ;onto lower fixture =.
XPress jack;into the upper holder and fasten
clamping strap :.
The jack is secured.
First-aid kit
Removing the first-aid kit
The first-aid kit is located in the stowage com-
partment in the front-passenger door.
iCheck the expiration date on the first-aid kit
at least once a year. Replace any expired or
missing contents.
Observe the legal requirements of the country
in which you are currently driving.
Flat tire
In your vehicle, you will find a sticker with the
Mercedes-Benz Service24h telephone number,
e.g. on the B-pillar on the driver's side.
For vehicles with a spare wheel, information on
breakdown assistance in the event of a flat tire
can be found under "Wheels and tires"
(
Ypage 298).
Jump-starting
Important safety notes
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
274Jump-starting
Breakdo wn assis tance

XConnect the negative terminal clamp of the
jumper cable to negative terminal;of the
donor veh icle's battery, and then to earth
contact ?of your own veh icle.
XInsert the key into the ignition lock and start
the engine.
You can now switch electrical consumers
back on except the lighting system.
XBefore disconnecting the jumper cables, let
the engine run for several minutes.
XDisconnect the negative terminal of the
jumper cable from earth contact ?and then
from negative terminal ;of the donor veh i-
cle's battery.
XDisconnect the positive terminal clamp of the
jumper cable from positive terminal Aon the
jump-starting connection point, and then
from positive terminal =of the donor veh i-
cle's battery.
Contact protection cover :isautomatically
returned forwards to its original position by
the spring force and the jump-starting con-
nection pointis closed.
XPosition the cover on positive terminal =of
the donor veh icle's battery.
You can now switch on the lighting system.
XHave the battery checked at a qualified spe-
cialist workshop.
Tow-starting and towing away
Important safety notes
GWAR NING
Functions relevant to safety are restricted or
no longer availab leif:
Rthe engine isnot running.
Rthe brake system or the power steering is
malfunctioning.
Rthere isa malfunction inthe voltage supply
or the veh icle's electrical system.
If your veh icle is bein g towed, much more
force may benecessary to steer or brake.
There isa risk of an acc ident.
In such cases, use a tow bar. Before to wing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle ifthe
steering wheel lock has been engaged. There
is a risk of an accident.
Alwa ysswit ch off the ignition when to wingthe
vehicle with a tow cable or a tow bar.
GWARNING
When to wingor tow-starting another vehicle
and its weight isgreater than the permissible
gross weight of your vehicle, the:
Rthe to wingeye could detach itself
Rthe vehicle /trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
In formation on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 305).
!Secure the tow rope or tow bar to the to wing
eye or trailer tow hitch only. Otherwise, the
vehicle could become damaged.
!Do not use the to wingeye for recovery, this
could damage the vehicle. If indoubt, recover
the vehicle with a crane.
!Drive slowly and smoothly when to wing.
Excessive tractive power could otherwise
damage the vehicles.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during to wing. The automatic transmis-
sion may otherwise shift to position P,whic h
could damage the transmission.
!The vehicle can be towed a maximum of
30 miles (50km ).The to wingspeed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to betowed more than
30 mile
s(50k
m) ,the entire vehicl emust be
raised and transported.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is better to have the vehicle transported than
to have it towed.
276Tow-starting and towing away
Breakdown assistance

Have the vehicle transported on a transporter or
trailer if it has transmission damage.
The automatic transmission must be in position
iwhen the vehicle is being towed away. If the
automatic transmission cannot be shifted to
position i, have the vehicle transported on a
transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the key to position 2in the igni-
tion lock.
Rcannot shift the transmission to position i.
Before the vehicle is towed, switch off the auto-
matic locking feature (
Ypage 74). You could
otherwise lock yourself out of the vehicle when
pushing or towing away the vehicle.
Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
The rear towing eye is located under the bumper.
If you tow or tow-start a vehicle, attach the tow-
ing device to rear towing eye ;.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer tow
hitch (
Ypage 165). Installing the front towing eye
XTake the towing eye and screwdriver from the
vehicle tool kit (Ypage 272).
XPress the arrow on the cover
:and remove
cover :from the opening.
You will see the fixture for the towing eye.
XScrew in the towing eye clockwise to the stop.
XInsert the screwdriver into the towing eye and
tighten the towing eye.
XStow the screwdriver in the vehicle tool kit
(Ypage 272).
Removing the front towing eye
XRemove the screwdriver from the vehicle tool
kit (Ypage 272).
XInsert the screwdriver into the towing eye and
turn the screwdriver counter-clockwise.
XUnscrew the towing eye.
XInsert cover :with the lug at the top and
press it in at the bottom until it engages.
XStow the towing eye and the screwdriver with
the vehicle tool kit (Ypage 272).
Towing with the rear axle raised
!
Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
!The ignition must be switched off if the vehi-
cle is being towed with the front or rear axle
raised. Otherwise, ESP
®may intervene and
damage the brake system.
XSwitch on the hazard warning lamps
(Ypage 98).
XTurn the front wheels to the straight-ahead
position.
XRelease the parking brake.
XIf necessary, turn the key to position 0in the
ignition lock and remove it.
XTake the key with you when leaving the vehi-
cle.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Please observe the important safety instruc-
tions when towing your vehicle with the rear axle
raised (
Ypage 276).
Tow-starting and towing away277
Breakdown assistance
Z

Towing the vehicle with both axles on
the ground
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
!Do not exceed the towing speed of 30 mph
(50 km/h). You could otherwise damage the
transmission.
Please observe the important safety notes
before towing your vehicle (
Ypage 276).
Towing vehicles with automatic trans-
mission
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XLeave the key in position 2in the ignition lock.
XSwitch on the hazard warning lamps
(Ypage 98).
XRelease the parking brake.
XRelease the brake pedal.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Recovering a vehicle that is stuck
!
When recovering a vehicle that has become
stuck, pull it as smoothly and evenly as pos-
sible. Excessive tractive power could damage
the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a trailer
attached.
Pull out the vehicle backwards, if possible, using
the tracks it made when it became stuck.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it.
XTurn the key to position 2in the ignition lock.
XShift the transmission to position N.
XRelease the parking brake.
If the vehicle is loaded:
XShift the transmission to position P.
XTurn the key to position 0in the ignition lock
and remove it.
XMake sure the parking brake is applied.
XLash down the vehicle.
Tow-starting (emergency engine
starting)
General notes
!Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on jump-starting under
"Jump-starting“ (
Ypage 274).
Electrical fuses
The fuse allocation chart and important safety
information on the fuses can be found in the
"Fuse allocation chart" supplement.
278Electrical fuses
Breakdown assistance

Tire pressure table
Tire pressure table inside the fuel filler flap (exam-
ple: Passenger Van)
Tire pressure table inside the fuel filler flap (exam-
ple: Cargo Van)
You will find the recommended tire pressure for
various operating conditions on the inside of
your vehicle's fuel filler flap (
Ypage 135) and
under "Tire pressure table" (Ypage 290).
If a tire size precedes a tire pressure, the fol-
lowing tire pressure information is only valid for
that tire size.
Example: Cargo Van vehicle loads
Example: Passenger Van vehicle loads
:
Partially laden vehicle
;Fully laden vehicle
For the Passenger Van, the vehicle loads are
defined in the table as different numbers of pas-
sengers and amounts of luggage. The actual
number of seats may vary – for more informa-
tion, please refer to the vehicle's registration
documents.
The tire pressure value given for partly laden
vehicles are minimum values which offer you
good ride comfort. They are not for towing trail-
ers.
You can also use the tire pressure values for a
fully laden vehicle. These are always permitted
and admissible. However, in a partially laden
vehicle, the ride is not as comfortable and fuel
consumption is only minimally reduced. In addi- tion, wear is greater in the center of the tire
tread.
For towing trailers, the applicable value for the
rear tires is the maximum tire pressure value
stated in the table inside the fuel filler flap.
284Tire pressure
Wheels and tires