2018 MERCEDES-BENZ GLS SUV change time

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
RIf the relevant mobile phone network is not
available, no emergency call can be initiated.
The indicator lamp in the SOS button flashes
continuously.
No voice connection can be established to the
Mercedes-Benz Customer Assistance Center.
The Call
Failedmessage appears on the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Breakdown assistance button
XTo call: press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connectedmessage appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 319).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
316Features
Stowage and features

You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
RtheF indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be established, the Call
Connectedmessage appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at
http://www.mbusa.com.
The system was unable to initiate an Info call if:
Rthe indicator lamp in the
ïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center has been estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
Features317
Stowage and features
Z

A qualified specialist workshop will reset the
ASSYST service interval display after the service
work has been carried out. You can also obtain
further information on maintenance work, for
example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
RRegular city driving with frequent intermedi-
ate stops
RIf the vehicle is primarily used to travel short
distances
RUse in mountainous terrain or on poor road
surfaces
RIf the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be
obtained at a qualified specialist workshop.
Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
!When cleaning your car, do not use:
Rdry, coarse or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films with hard
objects, e.g. rings or ice scrapers. Otherwise, you may scratch or damage the surfaces and
films.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that:
Rthere is enough ground clearance between
the vehicle underbody and the guide rails of
the automatic car wash.
Rthe clearance width of the automatic car
wash is sufficient, particularly the width of
the guide rails.
Ryou enter the automatic car wash straight
and in the center of the guide rails in order
to avoid damaging the tires or wheel rims.
Fold in the exterior mirrors before the vehicle
is washed. The exterior mirrors could other-
wise be damaged.
!When Distance Pilot DISTRONIC or the
HOLD function is activated, the vehicle
brakes automatically in certain situations.
330Care
Maintenance and care

a corresponding warning message will appear in
the multifunction display.
You can recognize the tire pressure loss warning
by theRun Flat Indicator Active Press
'OK' to Restartmessage which appears in
the Servicemenu of the multifunction display.
Information on the message display can be
found in the "Restarting the tire pressure loss
warning system" section (
Ypage 361).
Important safety notes
The tire pressure warning system does not warn you of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
(
Ypage 357).
The tire pressure loss warning does not replace
the need to regularly check the tire pressure. An
even loss of pressure on several tires at the
same time cannot be detected by the tire pres-
sure loss warning system.
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. if the tire is
penetrated by a foreign object. In the event of a
sudden loss of pressure, bring the vehicle to a
halt by braking carefully. Avoid abrupt steering
movements.
The function of the tire pressure loss warning
system is limited or delayed if:
Rsnow chains are mounted on your vehicle's
tires.
Rroad conditions are wintry.
Ryou are driving on sand or gravel.
Ryou adopt a very sporty driving style (corner-
ing at high speeds or driving with high rates of acceleration).
Ryou are driving with a heavy load (in the vehi-
cle or on the roof).
Restarting the tire pressure loss warn-
ing system
Restart the tire pressure loss warning system ifyou have:
Rchanged the tire pressure
Rchanged the wheels or tires
Rmounted new wheels or tires
XBefore restarting, make sure that the tire
pressures are set properly on all four tires for
the respective operating conditions.
The recommended tire pressure can be found on the Tire and Loading Information placard on the B-pillar. Additionally, a tire pressure
table is attached to the fuel filler flap. The tire
pressure loss warning system can only give
reliable warnings if you have set the correct
tire pressure. If an incorrect tire pressure is
set, these incorrect values will be monitored.
XAlso observe the notes in the section on tire
pressures (Ypage 357).
XMake sure that the SmartKey is in position
2
in the ignition lock (Ypage 140).
XPress the =or; button on the steering
wheel to select the Servicemenu.
XPress the9or: button to select
Tire Pressure.
XPress the abutton.
The Run Flat Indicator Active Press
'OK' to Restartmessage appears in the
multifunction display.
If you wish to confirm the restart:
XPress the abutton.
The Tire Pressure Now OK?message
appears in the multifunction display.
XPress the 9or: button to select Yes.
XPress theabutton.
The Run Flat Indicator Restartedmes-
sage appears in the multifunction display.
After a teach-in period, the tire pressure loss
warning system will monitor the set tire pres-
sures of all four tires.
If you wish to cancel the restart:
XPress the %button.
or
XWhen the TirePressureNowOK?message
appears, press the 9or: button to
select Cancel
.
XPress the abutton.
The tire pressure values stored at the last
restart will continue to be monitored.
Tire pressure monitor
General notes
If a tire pressure monitor is installed, the vehi-
cle's wheels have sensors that monitor the tire
pressures in all four tires. The tire pressure mon-
itor warns you if the pressure drops in one or
more of the tires. The tire pressure monitor only
functions if the corresponding sensors are
installed in all wheels.
Tire pressure361
Wheels and tires
Z

be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota-ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system or
the tire pressure monitor (
Ypage 361).
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XVehicle with emergency spare wheel:
when mounting the emergency spare wheel in
the event of a flat tire, follow the additional
notes on vehicle preparation under "Flat tire"
(
Ypage 339).
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-ahead
position.
XVehicles with automatic transmission:
shift the transmission to position j.
XVehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected (
Ypage 190).
XVehicles with the Off-Road Engineering
package:make sure that the normal level is
selected (
Ypage 184).
XSwitch off the engine.
XVehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO: open the driv-
er's door.
The vehicle electronics are now in position
u. This means no SmartKey is in the ignition
lock.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(
Ypage 140).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away.
iApart from certain country-specific varia-
tions, vehicles are not equipped with a tire-
change tool kit. For more information on
which tools are required to perform a wheel
change on your vehicle, consult a qualified
specialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it can be found in the tire-change tool kit
(
Ypage 339).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
XFold both plates upwards :.
XFold out lower plate;.
XGuide the lugs on the lower plate fully into the
openings in base plate =.
Changing a wheel375
Wheels and tires
Z

XPlace chocks or other suitable items under
the front and rear of the wheel that is diago-
nally opposite the wheel you wish to change.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
!Mercedes-AMG vehicles with
"Minispare" emergency spare wheel: only
use the "Minispare" emergency spare wheel
on the rear axle. If you mount the
"Minispare" emergency spare wheel on the
front axle, this could result in damage to the
brake system.
If a tire on the front axle is defective, an intact
wheel from the rear axle must first be
replaced with the "Minispare" emergency
spare wheel. The damaged wheel on the front
axle can then be replaced by the undamaged
wheel from the rear axle.
Make sure to note the placard on the
"Minispare" emergency spare wheel.
!Only position the jack at the appropriate
jacking point of the vehicle. Otherwise, you
could damage the vehicle.
Observe the following when raising the vehi-
cle:
RTo raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved by Mercedes-Benz. If used incorrectly, the
jack could tip over with the vehicle raised.
RThe jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It must not be used for performing
maintenance work under the vehicle.
RAvoid changing the wheel on uphill and down-
hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Do not disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat, load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RDo not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not
be able to achieve its load-bearing capacity
due to the restricted height.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in (3 cm).
RDo not place your hands or feet under the
raised vehicle.
RDo not lie under the vehicle.
RDo not start the engine when the vehicle is
raised.
RNever open or close a door or the tailgate
when the vehicle is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
XUsing lug wrench :, loosen the bolts on the
wheel you wish to change by about one full
turn. Do not unscrew the bolts completely.
376Changing a wheel
Wheels and tires