2018 MERCEDES-BENZ GLS SUV warning

Problems with the 115 V power socket
ProblemPossible causes/consequences andMSolutions
The warning lamp on the
115 V power socket is
not lit.The on-board voltage is too low because the battery is too weak.
XStart the engine.
or
XCharge the battery (Ypage 346).
If the indicator lamp still does not light up:
XVisit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
XRemove the electronic device connector from the 115 V socket.
XLet the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
XVisit a qualified specialist workshop.
You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
XConnect a suitable electronic device.
mbrace
General notes
The mbrace system is only available in the USA.
A license agreement must be in place in order to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the ïInfo call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800 FOR-MERCEDES (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com. The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the multimedia system volume control.
314Features
Stowage and features

The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RInfo call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis.
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïInfo call button
RTheInoperativeor the Service NotActivatedmessage appears in the multi-
function display after the system self-diagno-
sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or call the following
telephone assistance services:
Mercedes-Benz Customer Assistance Center at
1-800 FOR-MERCEDES (1-800-367-6372) or
1-866-990-9007.
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 314).
The emergency call is triggered automatically if
an air bag is deployed or an Emergency Ten-
sioning Device is triggered. You cannot end an
automatically triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
RCurrent location of the vehicle (as determined
by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
Features315
Stowage and features
Z

The data you receive contains the following
information:
Rthe location where the speed limit was excee-
ded
Rthe time at which the speed limit was excee-
ded
Rthe selected speed limit which was exceeded
Geo fencing
Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in
which you receive this information beforehand.
Possible options include text message, e-mail or an automated call.
The area can be determined as either a circle or
a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can also trigger an Info call
and notify the customer service representative
that you wish to activate geo-fencing.
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm
With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off.
Garage door opener
General notes
The HomeLink®garage door opener integrated
in the rear-view mirror allows you to operate up to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage
door opener, contact a Mercedes-Benz Service
Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800 FOR-MERCEDES
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
More information on HomeLink
®and/or com-
patible products is also available online at
http://www.homelink.com.
Notes on the declaration of conformity
(
Ypage 30).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Features321
Stowage and features
Z

Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling the
vehicle.
XTurn the SmartKey to position2in the igni-
tion lock (Ypage 140).
XPress and hold buttons ;and ?.
Indicator lamp :initially lights up yellow and
then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Floormats
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
XDriver's seat/front-passenger seat: slide
the respective seat back.
XRear seats: slide the corresponding front
seat forwards.
XTo install: place the floormat in the footwell.
XPress studs :onto retainers ;.
XTo remove:pull the floormat from retain-
ers ;.
XRemove the floormat.
Infrared reflective windshield
The infrared reflecting glass prevents the vehi-
cle interior from becoming too hot. It also blocks
radio waves up into the gigahertz range.
To enable operation of radio-controlled equip-
ment, e.g. toll recording systems, areas on the
windshield are permeable to radio waves :. In
these areas, you can install radio-controlled sys-
tems.
These areas can best be seen from outside the
vehicle by observing the light reflected off the
windshield.
324Features
Stowage and features

Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
GWARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
Electrically live components include ignition
coils, spark plug connectors and the test socket.
Opening the hood
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.
Engine compartment325
Maintenance and care
Z

XMake sure that the windshield wipers are
turned off.
XPull release lever:on the hood.
The hood is released.
XReach into the gap, pull hood catch handle ;
up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height of
approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force.
Radiator
Vehicles with a diesel engine: do not cover
the radiator. such as with a thermal mat or
insect protection cover. Otherwise, the values of the European on-board diagnostics may be
affected. Some of these readings are required
by law and must be accurate at all times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
General notes
Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per
600 miles (1,000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
326Engine compartment
Maintenance and care

Further information on engine oil (Ypage 389).
Additional service products
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
The coolant level may only be checked and cool-
ant refilled when the engine and engine cooling
system have cooled down.
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
Checking coolant level
XPark the vehicle on a level surface.
Only check the coolant level when the vehicleis on a level surface and the engine has cooled
down.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 140).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (
Ypage 142).
XCheck the coolant temperature gauge in the
multifunction display.
The coolant temperature must be below
158 ‡ (70 †).
XTurn the SmartKey to position in the ignition
lock u(Ypage 140).
XOn vehicles with KEYLESS-GO, press the
Start/Stop button (Ypage 142).
XPress the Start/Stop button (Ypage 142).
XSlowly turn cap :half a turn counter-clock-
wise and allow excess pressure to escape.
XTurn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar =in the filler neck
when warm, there is enough coolant in expan-
sion tank ;.
XIf necessary, add coolant that has been tested
and approved by Mercedes-Benz.
XReplace cap :and turn it clockwise as far as
it will go.
For further information on coolant, see
(
Ypage 390).
328Engine compartment
Maintenance and care

A qualified specialist workshop will reset the
ASSYST service interval display after the service
work has been carried out. You can also obtain
further information on maintenance work, for
example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
RRegular city driving with frequent intermedi-
ate stops
RIf the vehicle is primarily used to travel short
distances
RUse in mountainous terrain or on poor road
surfaces
RIf the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be
obtained at a qualified specialist workshop.
Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
!When cleaning your car, do not use:
Rdry, coarse or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films with hard
objects, e.g. rings or ice scrapers. Otherwise, you may scratch or damage the surfaces and
films.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that:
Rthere is enough ground clearance between
the vehicle underbody and the guide rails of
the automatic car wash.
Rthe clearance width of the automatic car
wash is sufficient, particularly the width of
the guide rails.
Ryou enter the automatic car wash straight
and in the center of the guide rails in order
to avoid damaging the tires or wheel rims.
Fold in the exterior mirrors before the vehicle
is washed. The exterior mirrors could other-
wise be damaged.
!When Distance Pilot DISTRONIC or the
HOLD function is activated, the vehicle
brakes automatically in certain situations.
330Care
Maintenance and care