2018 MERCEDES-BENZ GLS SUV service indicator

Index....................................................... 4
Digital Operator's Manual..................26
Introduction .......................................... .26
Operation ............................................... 26
Introduction ......................................... 27
Protecting the environment ...................2 7
Genuine Mercedes-Benz parts .............. .27
Operator's Manual ................................. 28
Service and vehicle operation ................2 8
Operating safety .................................... 30
QR codes for the rescue card ................3 2
Data stored in the vehicle ...................... 32
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster ................................. 37
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft .........................7 5
Opening and closing...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment .............................. .84
Side windows ......................................... 88
Sliding sunroof ....................................... 92
Seats, steering wheel and mirrors ....97
Correct driver's seat position ................ 97
Seats ..................................................... 97
Steering wheel ..................................... 108
Mirrors ................................................. 110 Memory function ................................. 113
Lights and windshield wipers
..........115
Exterior lighting ................................... 115
Interior lighting .................................... 119
Replacing bulbs (vehicles with LED
headlamps) .......................................... 120
Replacing bulbs (vehicles with halo-
gen headlamps) ................................... 120
Windshield wipers ................................ 122
Climate control ................................. 125
Overview of climate control systems ... 125
Operating the climate control sys-
tems .................................................... 131
Setting the air vents ............................ 136
Driving and parking ..........................139
Notes on breaking-in a new vehicle ..... 139
Driving ................................................. 139
DYNAMIC SELECT controller ............... 147
Automatic transmission ....................... 148
Refueling ............................................. 155
Parking ................................................ 161
Driving tips .......................................... 164
Driving systems ................................... 174
Towing a trailer .................................... 224
Bicycle rack ......................................... 230
On-board computer and displays ....233
Important safety notes ........................ 233
Displays and operation ........................ 233
Menus and submenus ......................... 236
Display messages ............................... 248
Warning and indicator lamps in the
instrument cluster ............................... 279
Multimedia system ...........................292
General notes ...................................... 292
Important safety notes ........................ 292
Function restrictions ............................ 292
Operating system ................................ 293
Stowage and features ......................300
Stowage areas ..................................... 300
2Contents

Average weight of the vehicle
occupants (definition) .................... 372
Bar (definition) ............................... 372
Changing a wheel .......................... 374
Characteristics .............................. 372
Checking ........................................ 354
Curb weight (definition) ................. 373
Definition of terms ......................... 372
Direction of rotation ...................... 375
Display message ............................ 273
Distribution of the vehicle occu-
pants (definition) ............................ 374
DOT (Department of Transporta-
tion) (definition) ............................. 372
DOT, Tire Identification Number
(TIN) ............................................... 371
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 372
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 373
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 373
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 373
Important safety notes .................. 354
Increased vehicle weight due to
optional equipment (definition) ...... 372
Information on driving .................... 354
Kilopascal (kPa) (definition) ........... 373
Labeling (overview) ........................ 369
Load bearing index (definition) ...... 374
Load index ..................................... 371
Load index (definition) ................... 373
M+S tires ....................................... 356
Maximum load on a tire (defini-
tion) ............................................... 373
Maximum loaded vehicle weight
(definition) ..................................... 373
Maximum permissible tire pres-
sure (definition) ............................. 373
Maximum tire load ......................... 371
Maximum tire load (definition) ....... 373
MOExtended tires .......................... 356
Optional equipment weight (defi-
nition) ............................................ 374
PSI (pounds per square inch)(de
f-
inition) ........................................... 373
Replacing ....................................... 374 Service life ..................................... 355
Sidewall (definition) ....................... 374
Snow chains .................................. 356
Speed rating (definition) ................ 373
Storing ........................................... 375
Structure and characteristics
(definition) ..................................... 372
Summer tires in winter .................. 356
Temperature .................................. 368
TIN (Tire Identification Number)
(definition) ..................................... 374
Tire bead (definition) ...................... 373
Tire pressure (definition) ................ 373
Tire pressures (recommended) ...... 372
Tire size (data) ............................... 379
Tire size designation, load-bearing
capacity, speed rating .................... 369
Tire tread ....................................... 355
Tire tread (definition) ..................... 373
Total load limit (definition) ............. 374
Traction ......................................... 368
Traction (definition) ....................... 374
Tread wear ..................................... 368
TWR (permissible trailer drawbar
noseweight) (definition) ................. 374
Uniform Tire Quality Grading
Standards ...................................... 367
Uniform Tire Quality Grading
Standards (definition) .................... 372
Wear indicator (definition) ............. 374
Wheel and tire combination ........... 379
Wheel rim (definition) .................... 372
see Flat tire
Tool
see Vehicle tool kit
Top Tether ............................................ 63
Tow-starting
Emergency engine starting ............ 352
Important safety notes .................. 349
Towing a trailer
Axle load, permissible .................... 395
Cleaning the trailer tow hitch ......... 335
Coupling up a trailer ...................... 227
Decoupling a trailer ....................... 229
Driving tips .................................... 225
Important safety notes .................. 224
Installing the ball coupling ............. 226
Lights displ ay me
ssage .................. 260
22Index

Problems with the 115 V power socket
ProblemPossible causes/consequences andMSolutions
The warning lamp on the
115 V power socket is
not lit.The on-board voltage is too low because the battery is too weak.
XStart the engine.
or
XCharge the battery (Ypage 346).
If the indicator lamp still does not light up:
XVisit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
XRemove the electronic device connector from the 115 V socket.
XLet the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
XVisit a qualified specialist workshop.
You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
XConnect a suitable electronic device.
mbrace
General notes
The mbrace system is only available in the USA.
A license agreement must be in place in order to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the ïInfo call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800 FOR-MERCEDES (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com. The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the multimedia system volume control.
314Features
Stowage and features

The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RInfo call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis.
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïInfo call button
RTheInoperativeor the Service NotActivatedmessage appears in the multi-
function display after the system self-diagno-
sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or call the following
telephone assistance services:
Mercedes-Benz Customer Assistance Center at
1-800 FOR-MERCEDES (1-800-367-6372) or
1-866-990-9007.
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 314).
The emergency call is triggered automatically if
an air bag is deployed or an Emergency Ten-
sioning Device is triggered. You cannot end an
automatically triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
RCurrent location of the vehicle (as determined
by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
Features315
Stowage and features
Z

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
RIf the relevant mobile phone network is not
available, no emergency call can be initiated.
The indicator lamp in the SOS button flashes
continuously.
No voice connection can be established to the
Mercedes-Benz Customer Assistance Center.
The Call
Failedmessage appears on the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Breakdown assistance button
XTo call: press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connectedmessage appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 319).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
316Features
Stowage and features

You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
RtheF indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be established, the Call
Connectedmessage appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at
http://www.mbusa.com.
The system was unable to initiate an Info call if:
Rthe indicator lamp in the
ïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center has been estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
Features317
Stowage and features
Z

Charging the 12 V battery
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
!Only use battery chargers with a maximum
charging voltage of 14.8 V.
!Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (
Ypage 346).
XOpen the hood.
XConnect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure (
Ypage 346).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availabilit y. Read t
he
battery charger's operating instructions before
charging the battery.
If, at low temperatures, the indicator lamps/
warning lamps in the instrument cluster do not
light up, it is highly likely that the discharged
battery has frozen. In this case you may neither
jump-start the vehicle nor charge the battery.
The service life of a thawed-out battery may be
shorter. The starting characteristics can be
impaired, particularly at low temperatures. Have
the thawed-out battery checked at a qualified
specialist workshop.
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment, consisting of a positive terminal and a ground point.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
346Jump-starting
Breakdown assistance

Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion. Allow the frozen battery to thaw out before charging it or jump-starting.
!Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts. Otherwise, the
catalytic converter could be damaged by non-combusted fuel.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery may be shorter. The starting characteristics can be
impaired, particularly at low temperatures. Have the thawed-out battery checked at a qualified
specialist workshop.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a donor battery using jumper cables.
Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a donor battery or a jump-starting device.
RVehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
RDo not start the engine if the battery is frozen. Let the battery thaw first.
ROnly jump-start from batteries with a 12 V voltage rating.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Jump-starting347
Breakdown assistance
Z