The redF(USA only) or !(Canada
only) indicator lamp in the instrument cluster
remains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination is
held by the driving force of the engine, release
lever :.
the electric parking brake is released.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
goes out.
Hill start assist
Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position N.
Rthe electric parking brake is applied.
RESP®is malfunctioning.
ECO start/stop function
Introduction
Plug-in hybrid: observe the notes on the ECO
start/stop function in the separate Operator's
Manual.
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG vehicles: the ECO start/stop
function is only available in drive programs
Comfort andSlippery .
Automatic engine switch-off
If the vehicle is braked to a standstill in Dor N,
the ECO start/stop function switches off the
engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green
Rthe Sport Plus drive program is not selected
(Mercedes-AMG GLE 43 4MATIC)
Rthe Sport Plus orSport drive program is not
selected (Mercedes-AMG vehicles)
Rno Off-road program has been selected
Driving139
Driving and parking
Z
Rthe outside temperature and the atmospheric
air pressure is within the range that is suitable
for the system
Rthe engine is at normal operating temperature
Rthe set temperature for the vehicle interior
has been reached
Rthe battery is sufficiently charged
Rthe system detects that the windshield is not
fogged up when the air-conditioning system is
switched on
Rthe hood is closed
Rthe driver's door is closed and the driver's
seat belt is fastened
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can also be activated if the
engine has been switched off automatically. It is
then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine
starts automatically and the braking effect of
the HOLD function is deactivated.
All vehicles (except Mercedes-AMG vehi-
cles): automatic engine switch-off can take
place a maximum of four times in a row (initial
stop, then three subsequent stops).
Mercedes-AMG vehicles: the number of con-
secutive automatic engine switch-offs is unlimi- ted.
Automatic engine start
The engine starts automatically if:
Ryou switch off the ECO start/stop function by
pressing the ECO button
Rin transmission position Dor Nthe brake
pedal is released and the HOLD function is not
active
Ryou depress the accelerator pedal
Ryou engage reverse gear R
Ryou move the transmission out of position P
Ryou switch to theSport Plusdrive program
(Mercedes-AMG GLE 43 4MATIC)
Ryou switch to the Sport PlusorSport drive
program (Mercedes-AMG vehicles)
Ryou activate manual gearshifting (Mercedes-
AMG vehicles)
Ryou switch to the Offroaddrive program
(vehicles without Off-Road Engineering pack-
age)
Ryou switch to the OffroadorOffroad Plus
drive program (vehicles with Off-Road Engi-
neering package)
Ryou unfasten your seat belt or open the driv-
er's door
Rthe vehicle starts to roll
Rthe brake system requires this
Rthe temperature in the vehicle interior devi-
ates from the set range
Rthe system detects moisture on the wind-
shield when the air-conditioning system is
switched on
Rthe battery's condition of charge is too low
Shifting the transmission to position Pdoes not
start the engine.
Deactivating or activating the ECO
start/stop function
All vehicles (except Mercedes-AMG vehi-
cles)
XTo deactivate: press ECO button :.
Indicator lamp ;goes out.
XTo activate: press ECO button :.
Indicator lamp ;lights up.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction.
140Driving
Dr iving an d parking
Mercedes-AMG vehicles
XTo deactivate:in theComfort drive pro-
gram, press ECO button :.
or
XActivate manual gearshifting (Ypage 147).
or
XSwitch to the Sport PlusorSport drive pro-
gram (Ypage 142).
Indicator lamp ;goes out.
XTo activate: press ECO button :.
Indicator lamp ;lights up. When the
Sport Plus orSport drive program is activa-
ted, the automatic transmission switches to
the Comfort drive program.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction.
Problems with the engine
ProblemPossible causes/consequences and MSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey in the ignition lock back to position u.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 136). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 342).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving141
Driving and parking
Z
ProblemPossible causes/consequences andMSolutions
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gage shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 324). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT controller
Plug-in hybrid: observe the notes on the
DYNAMIC SELECT controller in the separate
Operator's Manual.
Use the DYNAMIC SELECT controller to change
the drive program. Depending on the drive pro-
gram selected the following vehicle character-
istics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe transmission
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Each time you start the engine with the Smart-
Key or the Start/Stop button, the Comfortdrive
program is activated. For further information
about starting the engine, see (
Ypage 136).
The Comfort drive program is recommended in
city traffic and stop/start traffic situations.
XAll vehicles (except Mercedes-AMG vehi-
cles): turn DYNAMIC SELECT controller :as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out.
In addition, the current drive program settings are displayed in the multimedia system dis-
play.
Drive programs available (all vehicles
except Mercedes-AMG vehicles):
IndividualIndividual settings
SportSporty driving characteris-
tics
ComfortComfortable and economi-
cal driving characteristics
142DYNAMIC SELECT controller
Driving and parking
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion j,k,iorh is shown on the trans-
mission position display on the multifunction
display (
Ypage 145).
Engaging park position P
!If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from htok, from ktoh
or directly to j. Otherwise, the automatic
transmission may be damaged.
XPush the DIRECT SELECT lever switch in the
direction of arrow j.
Engaging park position P automatically
Park positionjis automatically engaged if:
RYou switch off the engine using the SmartKey
and remove the SmartKey
RYou switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
RYou open the driver's door when the vehicle is
stationary or when driving at a very low speed
and the transmission is in position hork
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position jif the HOLD function or Distance
Pilot DISTRONIC is activated. Observe the infor-
mation on the HOLD function (
Ypage 182) and
on Distance Pilot DISTRONIC (Ypage 174).
Engaging reverse gear R
!Only move the automatic transmission to
k when the vehicle is stationary.
XIf the transmission is in position hori:
push the DIRECT SELECT lever up past the
first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT lever up past the first point of resistance.
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position hork:
push the DIRECT SELECT lever up or down to
the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition lock, the auto-
matic transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts automatically to j.
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
144Automatic transmission
Driving and parking
With the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutrali.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button:
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position kori:
push the DIRECT SELECT lever down past the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Transmission position
;Gear
=Drive program The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display on the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position h.
Transmission positions
BPark position
Only shift the transmission into posi-
tionPwhen the vehicle is stationary
(
Ypage 156). The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
If the vehicle electronics are malfunc- tioning, the transmission may be
locked in position P. Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
Park position Pis automatically
engaged if:
Ryou switch off the engine using the
SmartKey and remove the Smart-
Key
Ryou switch off the engine using the
SmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
Rthe driver's door is opened when
the vehicle is stationary or driving
at very low speed and the trans-
mission is in position Dor R
CReverse gear
Only shift the transmission into posi-
tion Rwhen the vehicle is stationary.
Automatic transmission145
Driving and parking
Z
Comfort drive program
TheComfort drive program has the following
characteristics:
Rcomfort-oriented engine and transmission
settings.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
Rthe vehicle pulling away more gently in
forward and reverse gears, unless the accel-
erator pedal is depressed fully.
Rthe automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being
less likely to spin.
Sport drive program
The Sport drive program has the following char-
acteristics:
Rsporty engine and transmission settings.
Rthe automatic transmission shifting up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits sporty damping (vehi-
cles with AIRMATIC).
Drive program Sport Plus (Mercedes-
AMG vehicles)
The Sport Plus drive program has the following
characteristics:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulling away in first gear.
Rthe automatic transmission shifting up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly firm
springing and damping settings (vehicles with AIRMATIC).
Rthe ECO start/stop function is deactivated, it
can, however, be activated again using the
ECO button (
Ypage 140).
Individual drive program
In the Individual drive program, the following
properties of the drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
Rthe transmission
Rthe suspension
Rall vehicles (except Mercedes-AMG vehicles):
the steering
Rall vehicles (except Mercedes-AMG vehicles):
availability of the ECO start/stop function
To select the gears in the Individualdrive pro-
gram permanently using the steering wheel pad-
dle shifters, select the permanent manual gear-
shift program.
Information about configuring the Individual
drive program with the multimedia system can
be found in the Digital Operator's Manual.
Manual gear shifting
General notes
You can change gear yourself using the steering
wheel paddle shifters. The transmission must be
in position hto do this.
Depending on which steering wheel paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
To use manual shifting, you have two options:
Rtemporary setting
Rpermanent setting
If you activate manual gearshifting, the current
gear appears in the multifunction display
instead of transmission position h.
If manual gearshifting is deactivated, the gears
will be selected automatically.
Automatic transmission147
Driving and parking
Z
Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP
®may
seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
150Refueling
Driving and parking