ProblemPossible causes/consequences andMSolutions
There is interference from a powerful source of radio waves.
XUnlock (Ypage 84) or lock (Ypage 84) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 84) or lock (Ypage 84) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 342).
or
XJump-start the vehicle (Ypage 342).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 80) and replace it if necessary
(Ypage 80).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
82SmartKey
Opening and closing
Closing
XPull the tailgate down using recess:.
XAllow the tailgate to drop into the lock.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-GO.
iIf a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
the outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 390).
iNotes on the automatic reversing feature for
the tailgate (Ypage 85).
Opening the tailgate automatically
You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
XPress and hold the Fbutton on the Smart-
Key until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
XWith the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically
86Cargo compartment
Opening and closing
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(
Ypage 239).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings up when you:
Rremove the SmartKey from the ignition lock.
Ropen the driver's door and KEYLESS-GO is in
position 1.
Ropen the driver's door and the SmartKey is in
positionuor1 in the ignition lock.
iThe steering wheel only moves up if it has
not already reached the upper stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selected
position when:
Rthe driver's door is closed
Ryou insert the SmartKey into the ignition lock
or
Ryou press the Start/Stop button once on vehi-
cles with KEYLESS-GO
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored
when you:
Rswitch the ignition off
Rsave the setting with the memory function
(Ypage 108).
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened.
This occurs irrespective of the position of the
SmartKey in the ignition lock. This makes it eas- ier to exit the vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is only
operational if the EASY-EXIT/ENTRY feature is
activated in the on-board computer
(
Ypage 239).
Mirrors
Rear-view mirror
XAnti-glare mode: flick anti-glare lever :for-
wards or back.
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
Mirrors105
Seats, steering wheel and mirrors
Z
If the wiper blades are worn, the windshield will
no longer be wiped properly. This could prevent
you from observing the traffic conditions.
Switching the rear window wiper on/off
Combination switch
:
è Rear window wiper switch
2bWipes with washer fluid
3ISwitches on intermittent wiping
40 Switches off intermittent wiping
5b Wipes with washer fluid
XTurn the SmartKey to position 1or2
(Ypage 135).
XTurn switch :on the combination switch to
the corresponding position.
When the rear window wiper is switched on,
the icon appears in the instrument cluster.
Replacing the wiper blades
Important safety notes
GWARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
!To avoid damaging the wiper blades, make
sure that you touch only the wiper arm of the
wiper.
!Never open the hood/tailgate if a wiper arm
has been folded away from the windshield/
rear window.
Never fold a windshield wiper arm without a
wiper blade back onto the windshield/rear
window.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release the
wiper arm without a wiper blade and it falls
onto the windshield/rear window, the wind-
shield/rear window may be damaged by the
force of the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified spe-
cialist workshop.
Changing the windshield wiper blades
Moving the wiper arms to a vertical posi-
tion
On vehicles without KEYLESS-GO:
XTurn the SmartKey to position uin the igni-
tion lock (Ypage 135).
XSet the windshield wiper to position °on
the combination switch.
XTurn the SmartKey to position 1in the igni-
tion lock (Ypage 135).
XAs soon as the wiper arms are vertical to the
hood, turn the SmartKey to position uin the
ignition lock (
Ypage 135).
XRemove the SmartKey.
XFold the wiper arms away from the windshield
until you feel them snap into place.
On vehicles with KEYLESS-GO:
XSwitch off the engine.
XRemove your foot from the brake pedal.
XSet the windshield wiper to the °position.
XPress the Start/Stop button repeatedly until
the windshield wiper starts.
XWhen the wiper arms are vertical to the hood,
press the Start/Stop button repeatedly until
the windshield wiper stops.
XFold the wiper arms away from the windshield
until you feel them snap into place.
Removing the wiper blades
XRemove the SmartKey from the ignition lock.
XFold the wiper arm away from the windshield.
118Windshield wipers
Lights and windshield wipers
XFirmly press release knob:and pull wiper
blade ;upwards from the wiper arm in the
direction of the arrow.
Installing the wiper blades
XPosition new wiper blade :in the retainer on
the wiper arm and slide it into place in the
direction of the arrow.
The wiper blade audibly engages.
XMake sure that the wiper blade is seated cor- rectly.
XFold the wiper arm back onto the windshield.
Replacing the wiper blades (MAGIC
VISION CONTROL)
Moving the wiper arms to a vertical posi-
tion
On vehicles without KEYLESS-GO:
XTurn the SmartKey to position uin the igni-
tion lock (Ypage 135).
XSet the windshield wiper to position °on
the combination switch.
XTurn the SmartKey to position 1in the igni-
tion lock (Ypage 135).
XAs soon as the wiper arms are vertical to the
hood, turn the SmartKey to position uin the
ignition lock (
Ypage 135).
XRemove the SmartKey.
XFold the wiper arms away from the windshield
until you feel them snap into place.
On vehicles with KEYLESS-GO:
XSwitch off the engine.
XRemove your foot from the brake pedal.
XSet the windshield wiper to the °position.
XPress the Start/Stop button repeatedly until
the windshield wiper starts.
XWhen the wiper arms are vertical to the hood,
press the Start/Stop button repeatedly until
the windshield wiper stops.
XFold the wiper arms away from the windshield
until you feel them snap into place.
Removing a wiper blade
XTo bring the wiper blade into position to
be removed: hold the wiper arm firmly with
one hand. With the other hand, turn the wiper
blade in the direction of arrow :beyond the
point of resistance.
The wiper blade engages in the removal posi-
tion with an audible click.
XTo remove a wiper blade: firmly press
release knob ;and pull the wiper blade
upwards =.
Windshield wipers119
Lights and windshield wipers
Z
Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated.
XFor safety reasons, you should remove the SmartKey from the igni-
tion lock.
or
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
Windshield wipers121
Lights and windshield wipers
Z
Optimum use of automatic climate
control
The following contains notes and recommenda-
tions on optimum use of the dual-zone auto-
matic climate control or 3-zone automatic cli-
mate control.
RYou can switch on climate control by using the
Ãand¿ orà andÁ buttons.
The indicator lamps in the Ãand
¿ buttons or the ÃandÁ buttons
light up.
RVehicles with 3-zone automatic climate
control: in automatic mode, you can also use
the ñ button to set a climate mode
(FOCUS/MEDIUM/DIFFUSE). The MEDIUM
level is recommended.
RSet the temperature to 72 ‡ (22 †).
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up,
since no fresh air is drawn into the vehicle in
air-recirculation mode.
RVehicles with 3-zone automatic climate
control: use the ZONE function to adopt the
temperature settings on the driver's side for
the front-passenger side and the rear com-
partment as well. The indicator lamp above
the á button goes out.
RVehicles with 3-zone automatic climate
control: use the "residual heat" function if
you want to heat or ventilate the vehicle inte- rior when the ignition is switched off. The
residual heat function can only be activated or
deactivated with the ignition switched off.
RIf you change the settings of the climate con-
trol system, the climate status display
appears for approximately three seconds at
the bottom of the screen in the multimedia
system display. You will see the current set-
tings of the various climate control functions.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full climate control output,
you can switch off the ECO start/stop function
by pressing the ECO button (
Ypage 140).
Operating the climate control sys-
tems
Activating/deactivating climate con-
trol
General notes
When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
Activate climate control primarily using the
à button (
Ypage 128).
In the rear compartment, you can also switch
climate control on and off using the Ãand
^ buttons.
Activating/deactivating
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XTo activate: press theÃbutton.
The indicator lamp in the Ãbutton lights
up. Airflow and air distribution are set to auto-
matic mode.
XTo deactivate: press the^button.
The indicator lamp in the ^button lights
up.
Switching cooling with air dehumidi-
fication on/off
Activating/deactivating
XTo activate: press the¿orÁ button.
The indicator lamp in the ¿orÁ button
lights up.
XTo deactivate: press the¿orÁ but-
ton.
The indicator lamp in the ¿orÁ button
goes out. The "Cooling with air dehumidifica-
tion" function has a delayed switch-off fea-
ture.
Operating the climate control systems127
Climate control
!Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Plug-in hybrid: be sure to read the separate
Operator's Manual. Otherwise, you may not rec-
ognize dangers.
Key positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
(
Ypage 276).
If the SmartKey is in position uin the ignition
lock for a longer period, it can no longer be
turned in the ignition lock. The steering is then locked. To unlock, remove the SmartKey and
reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
XRemove the SmartKey when the engine is
switched off.
The starter battery could otherwise be dis-
charged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently.
XCheck the starter battery and charge it if nec-
essary (Ypage 342).
or
XJump-start the vehicle (Ypage 342).
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with a
SmartKey featuring an integrated KEYLESS-GO
function and a detachable Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock
Rthe SmartKey must be in the vehicle
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 78).
Driving135
Driving and parking
Z