2018 MERCEDES-BENZ GLC SUV tow

Index....................................................... 4
Digital Operator's Manual..................27
Introduction .......................................... .27
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment ...................2 8
Genuine Mercedes-Benz parts .............. .28
Operator's Manual ................................. 29
Service and vehicle operation ................2 9
Operating safety .................................... 31
QR code for rescue card ........................ 33
Data stored in the vehicle ......................3 3
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster .................................3 7
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft .........................7 6
Opening and closing...........................78
SmartKey ............................................... 78
Doors ..................................................... 84
Cargo compartment .............................. .85
Side windows ......................................... 91
Panorama roof with power tilt/sliding
panel ...................................................... 94
Seats, steering wheel and mirrors ....99
Correct driver's seat position ................ 99
Seats ..................................................... 99
Steering wheel ..................................... 105 Mirrors ................................................. 107
Memory function ................................. 110
Lights and windshield wipers
..........112
Exterior lighting ................................... 112
Interior lighting .................................... 116
Replacing bulbs ................................... 116
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 127
Air vents .............................................. 133
Driving and parking ..........................135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 158
Driving tips .......................................... 160
Driving systems ................................... 169
Towing a trailer .................................... 214
On-board computer and displays ....220
Important safety notes ........................ 220
Displays and operation ........................ 220
Menus and submenus ......................... 224
Display messages ................................ 239
Warning and indicator lamps in the
instrument cluster ............................... 268
Multimedia system ...........................280
General notes ...................................... 280
Important safety notes ........................ 280
Function restrictions ............................ 280
Operating system ................................ 281
Stowage and features ......................290
Stowage areas ..................................... 290
Features .............................................. 302
2Contents

Maintenance and care......................318
Engine compartment ........................... 318
ASSYST PLUS ...................................... 322
Care ..................................................... 324
Breakdown assistance .....................332
Where will I find...? .............................. 332
Flat tire ................................................ 334
Battery (vehicle) .................................. 338
Jump-starting ....................................... 341
Towing and tow-starting ...................... 343
Fuses ...................................................3 47
Wheels and tires............................... 349
Important safety notes ........................ 349
Operation ............................................ 349
Winter operation .................................. 351
Tire pressure ....................................... 352
Loading the vehicle .............................. 359
All about wheels and tires ................... 362
Changing a wheel ................................ 369
Wheel/tire combination ......................3 73
Technical data................................... 375
Information regarding technical data ... 375
Vehicle electronics .............................. 375
Identification plates .............................3 76
Service products and filling capaci-
ties ...................................................... 377
Vehicle data ......................................... 382
Vehicle data for off-road driving .......... 383
Trailer tow hitch ................................... 384
Contents3

Air suspensionsee AIR BODY CONTROL
Air vents
Important safety notes .................. 133
Rear .............................................. .134
Setting ...........................................1 33
Setting the center air vents ........... 134
Setting the side air vents ...............1 34
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 274
Alarm
ATA (Anti-Theft Alarm system) ......... 77
Switching off (ATA) .......................... 77
Switching the function on/off
(ATA) ................................................ 77
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Switchable performance exhaust
system ...........................................1 42
AMG menu (on-board computer) ..... 235
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Approach/departure angle .............. 168
Armrest
Stowage compartment .................. 291
Ashtray ............................................... 304
Assistance display (on-board com-
puter) ..................................................2 31
Assistance menu (on-board com-
puter) ..................................................2 32
ASSYST PLUS
Displaying a service message ........3 23
Driving abroad ............................... 323
Hiding a service message .............. 323
Resetting the service interval dis-
play ................................................ 323
Service message ............................ 322 Special service requirements ......... 323
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 77
Function ...........................................7 7
Switching off the alarm .................... 77
ATTENTION ASSIST
Activating/deactiva ting ................. 233
Di

splay message ............................ 256
Displaying level .............................. 204
Function/notes ............................. 203
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 251
see Lights
Automatic car wash (care) ............... 324
Automatic engine start (ECO start/
stop function) .................................... 141
Automatic engine switch-off (ECO
start/stop function) .......................... 141
Automatic headlamp mode .............. 112
Automatic transmission
Accelerator pedal position ............. 149
Changing gear ............................... 149
DIRECT SELECT lever ..................... 146
Display message ............................ 264
Double-clutch function .................. 149
Drive program ................................ 150
Drive program display .................... 148
Driving tips .................................... 149
DYNAMIC SELECT switch .............. 144
Emergency running mode .............. 155
Engaging drive position .................. 147
Engaging neutral ............................ 147
Engaging park position automati-
cally ............................................... 147
Engaging reverse gear ................... 147
Engaging the park position ............ 146
Gearshift recommendation ............ 154
Gliding mode ................................. 149
Kickdown ....................................... 149
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 235
Overview ........................................ 146
Permanent setting ......................... 152
Index5

Problem (malfunction) ...................155
Pulling away ................................... 139
Starting the engine ........................ 138
Steering wheel paddle shifters ...... 152
Trailer towing ................................. 150
Transmission position display
(DIRECT SELECT lever) ................... 148
Transmission positions .................. 148
Automatic transmission emer-
gency mode ....................................... 155
Axle load, permissible (trailer tow-
ing) ...................................................... 384
B
Back button ....................................... 281
Backup lamp
Display message ............................ 251
Replacing bulbs .............................1 19
Bag hook ............................................ 296
Ball coupling
Installing ........................................ 216
Removing ....................................... 218
BAS (Brake Assist System) ................. 67
Battery (SmartKey)
Checking .......................................... 81
Important safety notes .................... 81
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 340
Display message ............................ 253
Important safety notes .................. 338
Jump starting ................................. 341
Belt warning ......................................... 49
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 232
Display message ............................ 258
Notes/function .............................. 205
see Active Blind Spot Assist
Blower
see Climate control
Bluetooth
®
Searching for a mobile phone ........2 88
see also Digital Operator's Man-
ual ..................................................2 80Brake
Active Brake Assist with cross-
traffic function ................................. 73
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 245
Notes ............................................. 380
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 245
Brakes
ABS ..................................................6 6
Adaptive Brake Assist ...................... 68
BAS .................................................. 67
Brake fluid (notes) ......................... 380
Display message ............................ 240
EBD .................................................. 73
Hill start assist ............................... 140
HOLD function ............................... 178
Important safety notes .................. 163
Maintenance .................................. 164
Parking brake ................................ 159
Ridi ng ti
ps ...................................... 163
Warning lamp ................................. 270
Breakdown assistance
Where will I find...? ........................ 332
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 36
Buttons on the steering wheel ......... 221
C
California
Important notice for retail cus-
tomers and lessees .......................... 29
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 284
6Index

Calling up the climate control
menuMultimedia system ........................ 284
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Car wash
see Care
Care
360° camera ................................ .328
Car wash ........................................ 324
Carpets .......................................... 331
Display ...........................................3 29
Exhaust pipe .................................. 328
Exterior lights ................................ 327
General notes ................................ 324
Interior ...........................................3 29
Matte finish ................................... 326
Paint .............................................. 326
Plastic trim ....................................3 29
Power washer ................................ 325
Rear view camera .......................... 328
Roof lining ...................................... 331
Seat belt ........................................ 330
Seat cover ..................................... 330
Selector lever ................................ 329
Sensors ......................................... 328
Side running board ........................ 328
Steering wheel ............................... 329
Trim pieces ....................................3 30
Washing by hand ........................... 325
Wheels ...........................................3 26
Windows ........................................ 327
Wiper blades .................................. 327
Wooden trim .................................. 330
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 88
Plug-in module (telescopic rods) .... 299
Cargo compartment cover
Important safety notes .................. 296
Notes/how to use ......................... 296
Cargo compartment enlargement ... 293
Cargo compartment floor
Important safety notes .................. 300
Opening/closing ............................ 300 Stowage well (under)
..................... 300
C
argo compartment plug-in mod-
ule (telescope bars) .......................... 299
Cargo net
Attaching ....................................... 297
Important safety information ......... 297
Cargo tie down rings ......................... 295
CD
see also Digital Operator's Man-
ual ..................................................2 80
CD player (on-board computer) ........229
Center console
Lower section (Mercedes-AMG
vehicles) .......................................... 41
Upper section .................................. 39
Central locking
Locking/unlocking (SmartKey) ........7 8
Change of address .............................. 30
Change of ownership .......................... 30
Changing the media source .............228
Charge-air pressure (on-board
computer, Mercedes-AMG vehi-
cles) .................................................... 235
Child
Restraint system .............................. 61
Child seat
Forward-facing restraint system ...... 64
LATCH-type (ISOFIX) child seat
anchors ............................................ 62
On the front-passenger seat ............ 63
Rearward-facing restraint system .... 64
Top Tether ....................................... 62
Child-proof locks
Important safety notes .................... 64
Rear doors ....................................... 65
Children
Special seat belt retractor ............... 60
Children in the vehicle
Important safety notes .................... 60
Cigarette lighter ................................ 304
Cleaning
Mirror turn signal ........................... 327
Trailer tow hitch ............................. 329
Climate control
Control panel for 3-zone auto-
matic climate control ..................... 125
Index7

Driving downhill................................ 16 8
Driving in mountainous terrain
Approach/departur eangle ............ 16 8
Driving off-road
Drivin gdownhill ............................ .168
see Off-road driving
Driving on flooded roads .................. 165
Driving safety system
Active Brake Assist .......................... 67
Crosswind Assist .............................7 3
Driving safet ysystems
AB S(Anti-loc kBraking System) ...... .66
Active Brake Assist with cross-
traffic function ................................. 73
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 67
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 73
ESP
®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 76
Driving system
AIR BODY CONTROL ...................... 184
AMG sports suspension based on
AIR BODY CONTROL ...................... 186
Distance Pilot DISTRONIC ............. 170
Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
Off-road program ........................... 181
Parking assist PARKTRONIC .......... 191
Parking Pilot .................................. 188
RACE START (Mercedes-AMG
vehicles) ........................................ 183
Driving systems
360°camera .................................. 199
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist ............ 212
ATTENTION ASSIST ........................ 203
Blind Spot Assist ............................ 205
Cruise control ................................ 169
Display message ............................ 256
Driving Assistance Plus package ... 209
HOLD function ............................... 178
Lane Ke
eping Assist ...................... 207 Lane Tracking package .................. 205
Rear view camera .......................... 194
Traffic Sign Assist .......................... 205
Driving tips
Automatic transmission ................. 149
Brakes ........................................... 163
Break-in period .............................. 135
Distance Pilot DISTRONIC ............. 176
Downhill gradient ........................... 163
Drinking and driving ....................... 161
Driving in winter ............................. 165
Driving on flooded roads ................ 165
Driving on sand .............................. 167
Driving on wet roads ...................... 164
Exhaust check ............................... 161
Fuel ................................................ 161
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Important safety notes .................. 135
Limited braking efficiency on sal-
ted roads ....................................... 163
Off-road driving .............................. 165
Snow chains .................................. 351
Subjecting brakes to a load ........... 163
The first 1000 miles (1500 km) ..... 135
Tire ruts ......................................... 167
Towing a trailer .............................. 215
Traveling uphill ............................... 168
Wet road surface ........................... 163
DSR (Downhill Speed Regulation)
Display message ............................ 259
Function/notes ............................. 180
DVD video
Operating (on-board computer) ..... 229
see also Digital Operator's Man-
ual .................................................. 280
DYNAMIC SELECT switch
Automatic transmission ................. 144
Climate control (dual-zone auto-
matic climate control) .................... 127
E
EASY-ENTRY featureFunction/notes ............................. 106
EASY-EXIT feature
Function/notes ............................. 106
10Index

EBD (electronic brake force distri-
bution)Display message ............................ 242
Function/notes ................................ 73
ECO display
Function/notes ............................ .161
On-board computer ....................... 225
ECO start/stop function
Automatic engine start .................. 141
Automatic engine switch-off .......... 141
Deactivating/activating ................. 142
General information ....................... 141
Important safety notes .................. 140
Introduction ................................... 140
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door ....................................8 5
Vehicle .............................................8 5
Emergency Tensioning Devices
Activation ......................................... 56
Emergency unlocking
Tailgate ............................................ 90
Emissions control
Service and warranty information .... 29
Engine
Check Engine warning lamp ........... 274
Display message ............................ 252
ECO start/stop function ................ 140
Engine number ............................... 377
Irregular running ............................ 143
Jump-starting ................................. 341
Starting (important safety notes) ... 138
Starting problems .......................... 143
Starting the engine with the
SmartKey ....................................... 138
Starting via smartphone ................ 139 Starting with the Start/Stop but-
ton ................................................. 138
Switching off .................................. 158
Tow-starting (vehicle) ..................... 347
Engine el ectro
nics
Problem (malfunction) ................... 143
Engine oil
Adding ........................................... 320
Additives ........................................ 380
Checking the oil level ..................... 319
Checking the oil level using the
dipstick .......................................... 320
Checking the oil level using the
on-board computer ........................ 320
Display message ............................ 254
Filling capacity ............................... 380
General notes ................................ 379
Notes about oil grades ................... 379
Notes on oil level/consumption .... 319
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 235
Entering an address
see also Digital Operator's Man-
ual .................................................. 280
ESC (Electronic Stability Control)
see ESP
®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 236
Characteristics ................................. 70
Crosswind Assist ............................. 73
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 71
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 70
Display message ............................ 240
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 70
Trailer stabilization ........................... 72
Warning lamp ................................. 271
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 69
Exhaust
see Exhaust pipe
Exhaust check ................................... 161
Index11

Switching on/off ........................... 113
Start button
Display message ............................ 268
Start/Stop button
Key positions ................................. 137
Starting the engine ........................ 138
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 138
STEER CONTROL .................................. 76
Steering
Display message ............................ 267
Warning lamps ............................... 279
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering Pilot
Display message ............................ 261
with Distance Pilot DISTRONIC ...... 177
Steering wheel
Adjusting (electrically) ................... 105
Adjusting (manually) ...................... 105
Button overview ............................... 38
Buttons (on-board computer) ......... 221
Cleaning ......................................... 329
EASY ENTRY/EXIT feature ............. 106
Important safety notes .................. 105
Storing settings (memory func-
tion) ............................................... 110
Steering wheel heating
Problem (malfunction) ................... 106
Switching on/off ........................... 105
Steering wheel paddle shifters ........ 152
Stopwatch (RACETIMER) ................... 237
Stowage areas ................................... 290
Stowage compartments
Armrest (under) ............................. 291
Center console .............................. 291
Cup holders ................................... 302
Door ............................................... 292
Eyeglasses compartment ............... 291
Glove box ....................................... 291
Important safety information ......... 290
Map pockets .................................. 292
Rear ............................................... 292
Stowage net ................................... 292
see Stowage areas Stowage net
....................................... 292
Summer tires
In winter ........................................ 351
Sun visor ............................................ 303
Suspension settings
AIR BODY CONTROL ...................... 184
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ...................... 186
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 236
SUV
(Sport Utility Vehicle) ....................... 31
Switc hing ai
r-recirculation mode
on/off ................................................. 131
Switching on media mode
Via the device list .......................... 288
T
Tachometer ........................................ 221
Tail lamps
Display message ............................ 251
Tailgate
Display message ............................ 266
Emergency unlocking ....................... 90
HANDS-FREE ACCESS ..................... 88
Important safety notes .................... 85
Limiting the opening angle ............... 90
object detection ............................... 86
Opening dimensions ...................... 382
Opening/closing (automatically
from inside) ...................................... 89
Opening/closing (automatically
from outside) ................................... 87
Opening/closing (manually from
outside) ............................................ 86
Reversing feature ............................. 86
Tank content
Fuel gauge ....................................... 37
Technical data
Capacities ...................................... 377
Drawbar load (maximum) ............... 384
Information .................................... 375
Trailer loads ................................... 384
Vehicle data ................................... 382
Index21