2018 MERCEDES-BENZ GLC SUV wheel

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to positionj.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionhork.
If h is selected, the transmission only shifts to one gear; if kis
selected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position gor
1) if
Rthe electrical parking brake is being tested
using a dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
Refueling155
Driving and parking
Z

Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position jand
the SmartKey must be removed from the igni-
tion lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ron uphill or downhill gradients the laden vehi- cle must also be secured at the rear axle, for
example with a wheel chock or similar object.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position j.
XWith the SmartKey:turn the SmartKey to
position uin the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 137).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
u, "Key removed".
If you switch the engine off with the transmis-
sion in position korh the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, for example, when having
the vehicle cleaned in an automatic car wash
with a towing system:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
158Parking
Driving and parking

In addition to driving style, the actual consump-
tion is affected by other factors, such as:
Rload
RTire pressure
RCold start
RChoice of route
RActive electrical consumers
These factors are not included in the ECO dis-
play.
An economical driving style specially requires
driving at moderate engine speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
Robserve the gearshift recommendations
Rdrive using drive program E
On long journeys at a constant speed, e.g. on the
highway, only the outer area for "constant" will
change.
The ECO display summarizes the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. On lon- ger journeys, there are fewer changes. For more
marked changes, perform a manual rest
(
Ypage 226).
For further information on the ECO display, see
(
Ypage 225).
Brakes
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of the engine's braking effect.
This helps you to avoid overheating the
brakes and wearing them out excessively. When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage
is not covered by the Mercedes-Benz war-
ranty.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
Driving tips163
Driving and parking
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RIn order to prevent any salt build-up, apply the
brakes occasionally while paying attention to
the traffic conditions.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately. Consult a qualified specialist workshop to
arrange this.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
!Vehicles with 4MATIC: the ESP®system
operates automatically. If the electric parking
brake is tested on a brake dynamometer, the
engine and ignition must be switched off: turn
the SmartKey in the ignition lock to position
u or1 or press the Start/Stop button
repeatedly in accordance with the given
SmartKey positions.
Braking triggered automatically by ESP
®may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist System)
(
Ypage 67) and Active Brake Assist with cross-
traffic function (Ypage 73). For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake disks and brake pads/ linings on a
n axle at the same time. Always
install new brake pads/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
discs, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake discs. Avoid shock-type loads on
the lightweight brake disks, particularly on the
brake plate.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds
Rthe tires have adequate tread depth
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed
Ravoid ruts
164Driving tips
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Ravoid sudden steering movements
Rbrake carefully
Driving on flooded roads
!Bear in mind that vehicles traveling in front
or in the opposite direction create waves. This
may cause the maximum permissible water
depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems and
transmission.
If you have to drive on stretches of road on which
water has collected, please bear in mind that:
Rin the case of standing water, the water level may be no higher than the lower edge of the
vehicle body
Ryou should drive no faster than walking pace
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and braking maneuvers. Do not use cruise control or
Distance Pilot DISTRONIC.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position
i.
The outside temperature indicator is not
designed to serve as an ice-warning device and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving st yle an
d drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
For more information on driving with snow
chains, see (
Ypage 351).
For more information on driving with summer
tires, see (
Ypage 351).
Observe the notes in the "Winter operation" sec- tion (
Ypage 351).
Off-road driving
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
Driving tips165
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flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
The vehicle is only designed for easily negotiable
off-road terrain and poor road surfaces.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also in increased wear and tear. The braking charac-
teristics change depending on the material
entering the brakes. Clean the brakes after driv-
ing off-road. If you detect a reduced braking
effect or gri

nding noises, have the brake system
checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam-
age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not shift into transmission position
iwhen
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for your vehicle, drive back down in reverse gear.
General notes
HEnvironmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road.
Off-road driving is only possible with the Off-
Road Engineering package (
Ypage 181).
The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain:
ROff-road program (Ypage 181)
ROff-road 4ETS (Ypage 70)
ROff-road ESP®(Ypage 72)
RDSR (Downhill Speed Regulation)
(Ypage 180)
Observe the following notes:
RStop the vehicle before starting to drive along
an off-road route. If necessary, activate the
off-road program (
Ypage 181).
RTo avoid damaging the vehicle, make sure
there is always sufficient ground clearance.
RCheck that items of luggage and loads are
stowed safely and are well secured
(
Ypage 295).
RAlways keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (
Ypage 180).
RDrive slowly and evenly, if necessary at a
walking pace.
REnsure that the wheels are in contact with the
ground at all times.
RDrive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route.
RCheck the depth of water before fording rivers and streams.
RWatch out for obstacles.
166Driving tips
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RTake care when turning on an uphill or down-hill slope or when driving across a slope. The
vehicle could otherwise tip over.
RAlways keep the side windows and the pano-
rama roof with power tilt/sliding panel closed
during the journey.
RDo not deviate from marked routes.
Do not use the HOLD function when driving off-
road, on steep uphill or downhill gradients or on
slippery or loose surfaces. The HOLD function
cannot hold the vehicle on such surfaces.
Checklist before driving off-road
XEngine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
XWheels and tires: check the tire tread depth
and tire pressure.
XCheck for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
XDeactivate off-road program (Ypage 181).
XDeactivate DSR (Ypage 180).
XClean the headlamps and rear lights and
check for damage.
XClean the front and rear license plates.
XClean the wheels/tires with a water jet and
remove any foreign objects.
XClean the wheels, wheel housings and the
vehicle underside with a water jet; check for
any foreign objects and damage.
XCheck whether twigs or other parts of plants
have become trapped. These increase the risk
of fire and can damage fuel pipes, brake hoses or the rubber bellows of the axle joints
and propeller shafts.
XAfter the trip, examine without fail the entire
undercarriage, wheels, tires, brakes, body-
work structure, steering, chassis and exhaust
system for damage.
XAfter driving in sand, mud, gravel, water or
similar dirty conditions, have the following
checked and cleaned:
Rbrake discs
Rwheels
Rbrake pads
Raxle joints
XIf you detect strong vibrations after off-road
travel, check for foreign objects in the wheels
and drive train and remove them if necessary.
Foreign objects can disturb the balance and
cause vibrations.
Driving over poor road surfaces places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users.
Driving on sand
Observe the following rules when driving on
sand:
RSelect the off-road program (Ypage 181).
RAvoid high engine speeds.
RUse the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate to
the terrain.
RDrive quickly to overcome the rolling resist-
ance. Otherwise the vehicle's wheels could
become stuck in loose ground.
RDrive in the tracks of other vehicles if possi-
ble. Make sure that:
-the tire ruts are not too deep.
-the sand is sufficiently firm.
-the ground clearance of the vehicle is suf-
ficient.
Tire ruts and gravel roads
!Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged or
bottom out and get stuck.
Driving tips167
Driving and parking
Z

Observe the following rules when driving along
ruts in off-road terrain or on roads with loose
gravel:
RActivate the off-road program (Ypage 181).
RAvoid high engine speeds.
RShift to a lower gear using the left-hand steer-
ing wheel paddle shifter.
RDrive slowly.
RWhere ruts are too deep, drive with the
wheels of one side on the center grassy area,
if possible.
Traveling uphill
Approach/departure angle
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
RObserve the warnings for off-road driving
(Ypage 165).
RFollow the line of fall when driving on slopes
and steep inclines.
RBefore driving on extreme uphill and downhillgradients, select the off-road program
(
Ypage 181).
RDrive slowly.
RAccelerate gently and make sure that the
wheels are gripping.
RAvoid high engine speeds, except when driv-
ing on sandy and muddy routes with high driv-
ing resistance.
RUse the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate to
the gradient.
RUse the left-hand steering wheel paddle
shifter to shift into a lower gear in good time
on long and steep downhill gradients.
Hill start assist will aid you when pulling away on a hill. For further information about hill start
assist, see (
Ypage 140).
Do not shift into transmission position iwhen
driving off-road. You could lose control of the vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for
your vehicle, drive back down in reverse gear.
Always observe the approach/departure angle
values (
Ypage 384).
Maximum gradient-climbing capability
Always observe the maximum gradient climbing
ability values (Ypage 384).
Hilltops
When driving up an uphill gradient, slightly
reduce pressure on the accelerator immediately
before reaching the brow of the hill. Make use of
the vehicle's own impetus to travel over the
brow.
This style of driving prevents:
Rthe vehicle from lifting off the ground on the
brow of a hill
Rthe vehicle from traveling too quickly down
the other side
Driving downhill
RDrive slowly.
RDo not drive at an angle down steep inclines.
Steer into the line of fall and drive with the
front wheels aligned straight. Otherwise, the
vehicle could slip sideways, tip and rollover.
RShift to a lower gear using the left-hand steer-
ing wheel paddle shifter before tackling steep
downhill gradients.
RActivate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line of
fall.
RCheck that the brakes are working normally
after a long downhill stretch.
Off-road ABS is activated when the off-road pro-
gram is selected.
At speeds below 18 mph (30 km/h), the front
wheels lock cyclically during braking. The dig-
ging-in effect achieved in the process reduces
the stopping distance on off-road terrain. The
steerability of the vehicle is considerably
reduced if the wheels lock.
168Driving tips
Driving and parking