2018 MERCEDES-BENZ GLC trailer

X
Switch off the engine. X
Close the doors and tailgate. X
Couple up the trailer. X
Establish the electrical connection between
the vehicle and the trailer. X
Check that the trailer lighting system is work-
ing. X
Push the combination switch upwards/down-
wards and check whether the corresponding
turn signal on the trailer flashes.
A trailer that is connected is recognized only
when the electrical connection is established
correctly and when the lighting system is work-
ing properly. The function of other systems also
depends on this, for example: R
ESP ®
R
PARKTRONIC R
Active Parking Assist R
Active Blind Spot Assist R
Active Lane Keeping Assist
Vehicles with AIR BODY CONTROL: if you couple
up a trailer, the vehicle always remains at high-
way level. Observe the following note when cou-
pling up a trailer: R
Unless highway level has been set manually,
the vehicle is automatically lowered to high-
way level. If a speed of 5 mph (8 km/h) has
been reached, this may be the case.
These restrictions apply to accessories that are
supplied with power via the trailer socket in your
vehicle, e.g. a rear bicycle rack.
Observe the maximum permissible trailer
dimensions (width and length).
Most U.S. states and all Canadian provinces
require by law: R
Safety chains between the towing vehicle and
the trailer. The chains should be cross-wound
under the trailer drawbar. They must be fas-
tened to the vehicle's trailer coupling, not to
the bumper or the axle.
Leave enough play in the chains to make tight
cornering possible. R
A separate brake system for certain types of
trailer. R
Safety switch for braked trailers. Check the
specific legal requirements applicable to your
state.
If the trailer becomes detached from the tow-
ing vehicle, the safety feature applies the
trailer brakes. Towing a trailer There are several legal requirements for towing
a trailer, e.g. the maximum permissible speed.
Make sure that your car/trailer combination
complies with the local regulations: R
in your place of residence R
at your destination
The police and local authorities can provide reli-
able information.
To accumulate driving experience and accustom
yourself to the new handling characteristics,
practice the following at a location where there
is no traffic: R
Cornering R
Stopping R
Backing up
Check the following before the journey: R
Trailer tow hitch R
Safety switch for braked trailers R
Safety chains R
Electrical connections R
Lighting system R
Wheels and tires R
Load securing
Adjust the exterior mirrors so that you have a
clear view of the rear section of the trailer.
If the trailer is equipped with electronically con-
trolled brakes, pull away carefully in the car/
trailer combination. Brake manually using the
brake controller and check whether the brakes
function correctly.
Regularly check that the load is secure.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
The vehicle/trailer combination: R
is heavier R
is restricted in its acceleration and gradient-
climbing capability R
has an increased braking distance R
is affected more by strong crosswinds R
demands more sensitive steering R
has a larger turning circle
Avoid sudden steering movements.
Avoid braking abruptly. If possible, brake gently
at first to allow the trailer to run on. Then,
increase the braking force rapidly.Towing a trailer 217
Driving and parking Z

When overtaking, pay particular attention to the
extended length of your vehicle/trailer combi-
nation.
Due to the length of the vehicle/trailer combi-
nation, you require additional road space when
overtaking before you can change back to the
original lane.
If the automatic transmission repeatedly shifts
between gears on uphill or downhill gradients,
shift to a lower gear.
Driving in a lower gear and at a reduced speed
decreases the risk of engine damage.
If the coolant temperature increases signifi-
cantly when climate control is switched on,
switch climate control off.
Coolant heat can also be dissipated by opening
the windows and switching the ventilation
blower and the interior temperature to the high-
est level.
Decoupling a trailer
G WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
G WARNING
Vehicles with level control:
The vehicle is lowered as soon as you discon-
nect the trailer cable. This could result in your
limbs or those of other people that are
between the vehicle body and tires or under-
neath the vehicle being trapped. There is a
risk of injury.
Make sure that nobody is in the immediate
vicinity of the wheel housings or under the
vehicle when you disconnect the trailer cable.
! Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake. X
Apply the vehicle's parking brake manually. X
Shift the transmission to position ] . X
Close all doors and the tailgate. X
Switch off the engine. X
Secure the vehicle and trailer against rolling
away. X
Remove the trailer cable. X
Remove the safety chains, if there are any. X
Uncouple the trailer.
Removing the ball coupling X
Observe the manufacturer's installation
instructions. X
Press the protective cap into the ball coupling
recess. X
Make sure that the protective cap is firmly in
place.
Observe the loading guidelines ( Y
page 290)
and the safety notes regarding stowage spaces
( Y
page 290).
Information on cleaning and care of the trailer
tow hitch ( Y
page 329).
Trailer power supply
! Accessories with a maximum power con-
sumption of 180 W can be connected to the
permanent power supply.
You must not charge a trailer battery using the
power supply.
The trailer socket of your vehicle is equipped at
the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
A qualified specialist workshop can provide
more information about installing the trailer
electrics.
Permissible trailer loads and trailer
drawbar noseweights
Weight specifications
The gross trailer weight is calculated as the
weight of the trailer plus the weight of the load
and the trailer's equipment.218
Towing a trailer
Driving and parking

You will find permissible trailer loads under
"Technical data" ( Y
page 384).
Loading a trailer R
When loading the trailer, make sure that nei-
ther the permissible gross trailer weight nor
the permissible gross vehicle weight are
exceeded. The permissible gross vehicle
weight is indicated on the identification plate
on the B-pillar on the driver's side of the vehi-
cle.
You can find the maximum permissible values
on the type plates of your vehicle and the
trailer. When calculating how much weight
the vehicle and trailer may carry, pay atten-
tion to the respective lowest values. R
The trailer drawbar load on the ball coupling
must be added to the rear axle load to avoid
exceeding the permissible gross axle weight.
The permissible gross vehicle weight is indi-
cated on the identification plate on the B-pil-
lar on the driver's side of the vehicle.
Mercedes-Benz recommends a trailer load
where the trailer drawbar noseweight accounts
for 8% to 15% of the permissible gross trailer
weight.
Additional accessories, passengers and load
reduce the permissible trailer load and nose-
weight that your vehicle can tow.
Checking the vehicle and trailer weight R
Have the towing vehicle, including the driver,
passengers and load, and completely loaded
trailer weighed on a suitable weighing
machine. This will allow you to ensure that the
weights of the towing vehicle and trailer com-
ply with the maximum permissible values. R
Check the gross axle weight rating of the front
and rear axles, the gross weight of the trailer
and trailer drawbar load. Towing a trailer 219
Driving and parking Z

Display messages
Possible causes/consequences and P Solutions
Fo r further information about th e Occupant Classification System, see
( Y
page 52) .
Lights Display messages
Possible causes/consequences and P Solutions
I Check Lef t Low Bea m
(Example) The bulb in question is malfunctioning .X
Visit a qualified specialist workshop .
or X
Chec k whether you are permitte d to replace th e bulb yourself
( Y
page 117).
i LE D ligh t sources: th e display message for th e correspondin g
lamp only appear s when all th e LEDs in th e lamp hav e failed.
I Active Headlamps
Inoperative The active ligh t function is malfunctioning .X
Visit a qualified specialist workshop .
I Malfunction See
Operator’ s Manual The exterio r lighting is malfunctioning .X
Visit a qualified specialist workshop .
Vehicles wit h trailer to w hitch : a fus e may hav e blown .X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 158).X
Chec k th e fuses ( Y
page 347).X
If necessary, replace th e blown fuse. Observ e th e warning notes.
If th e display message remain s on show:X
Visit a qualified specialist workshop .
I Aut o Lam p Function
Inoperative The ligh t sensor is malfunctioning .X
Visit a qualified specialist workshop .
I Switch Off Lights You leav e th e vehicl e and th e lights are switched on . A warning tone
also sounds. X
Turn th e ligh t switch to th e X position .
I Switch On Headlamps You are drivin g wit h low-beam headlamp s switched off .X
Turn th e ligh t switch to th e X or X position .Display messages 25 1
On-board computer and displays Z

available engine and care oils are suitable for
this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing. X
Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
H Environmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it becomes
dirty or corroded. X
Remove rust on the ball, e.g. with a wire
brush. X
Remove dirt with a clean, lint-free cloth or a
brush. X
After cleaning, lightly oil or grease the ball
coupling. X
Check that the vehicle's trailer tow hitch is
working properly.
You can also have the maintenance work on the
ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior care
Cleaning the display
! For cleaning, do not use any of the following: R
alcohol-based thinner or gasoline R
abrasive cleaning agents R
commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display. X
Before cleaning the display, make sure that it
is switched off and has cooled down. X
Clean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner. X
Dry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
G WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Never attach the following to plastic surfa-
ces: R
stickers R
films R
perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces. X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth. X
Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz. Care 329
Maintenance and care Z

In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
G WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
G WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the: R
the towing eye could detach itself R
the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate ( Y
page 376).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations: R
when towing the vehicle R
in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane. ! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to position
\\ and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
] , which could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed awa y.
If the vehicle ha s suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
\\ when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
\\ , have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position H in
the ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position \\
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 85). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
G WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.344
Towing and tow-starting
Breakdown assistance

Mercedes-AMG vehicles
All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers C .X
Remove the towing eye from the retainer
( Y
page 333). X
Mercedes-AMG vehicles: use a suitable
object, e.g. a screwdriver, to pry off cover C
on the front bumper from underneath. Take
the cover from the opening, but do not
remove it.
Press the mark on cover C on the rear
bumper inward and remove. X
All other vehicles: press the mark on
cover C inward and remove. X
Screw in the towing eye clockwise as far as it
will go and tighten it.
Vehicles with a trailer tow hitch do not have a
bracket for the screw-in towing eye at the back.
Connect the towbar to the trailer tow hitch
( Y
page 216).
Removing the towing eye X
Unscrew and remove the towing eye. X
Attach cover C to the bumper and press until
it engages.
Towing a vehicle with both axles on
the ground The automatic transmission automatically shifts
to position ] when you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. It is essential to
observe the following steps to ensure that the
automatic transmission remains in position \\
during towing. X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position H in the igni-
tion lock. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
\\ . X
Leave the SmartKey in position H in the igni-
tion lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 114).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.Towing and tow-starting 345
Breakdown assistance Z

Transporting the vehicle
Vehicles with ADS PLUS (Adaptive
Damping System PLUS)
G WARNING
The weaker damping forces of the vehicle to
be transported can cause the vehicle/trailer
combination to swing.
As a result, when transporting vehicles with
Adaptive Damping System PLUS, the vehicle/
trailer combination may start to skid. Conse-
quently, you could lose control of the vehicle.
There is a risk of accident and injury.
When transporting, make sure that: R
the vehicle is has been loaded onto the
transporter correctly R
the vehicle is secured at all four wheels with
suitable tensioning straps R
you do not exceed the maximum permissi-
ble speed of 35 mph (60 km/h)
! After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform. X
Secure all four wheels after loading the vehi-
cle.
General notes
! When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport vehicle is not permitted. The drive train may
otherwise be damaged.
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it. X
Turn the SmartKey to position H in the igni-
tion lock. X
Shift the automatic transmission to position
\\ .
As soon as the vehicle has been loaded: X
Prevent the vehicle from rolling away by
applying the electric parking brake. X
Shift the automatic transmission to position
] . X
Turn the SmartKey to position Z in the igni-
tion lock and remove it. X
Secure the vehicle.
Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P . To shift
the automatic transmission to position N , you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
( Y
page 341).
Have the vehicle transported on a transporter or
trailer.346
Towing and tow-starting
Breakdown assistance