2018 MERCEDES-BENZ GLC wheel

essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153 ); go to http://
www.safercar.gov ; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam-
age to the vehicle which is caused by violation of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty.
QR code for rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about: R
the vehicle's operating state R
incidents R
malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
This includes, for example: R
operating conditions of system components.
For example, fluid levels R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position R
malfunctions and defects in important system
components, e.g. lights, brakes R
vehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems R
ambient conditions, e.g. outside temperatureData stored in the vehicle 33
Introduction Z

Cockpit
Function Page
C
Steering wheel paddle shift-
ers 152
D
Combination switch 113

Multifunction steering wheel
Function Page
C
Multifunction display 222
D
Multimedia system display

Panic alarm X
To arm: press and hold the 3 button C
for approximately one second.
A visual and audible alarm is triggered if the
alarm system is armed. X
To disarm: press the 3 button C again.
or X
Insert the SmartKey into the ignition lock.
or X
Press the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system The restraint system can reduce the risk of vehi-
cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces
to which vehicle occupants are subjected during
an accident.
The restraint system comprises: R
Seat belt system R
Air bags R
Child restraint system R
Child seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants: R
have fastened their seat belts correctly
( Y
page 47)R
have the seat and head restraint adjusted
properly ( Y
page 99) As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position ( Y
page 99).
You also have to make sure that an air bag can
inflate properly if deployed ( Y
page 49).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags
are not deployed. When an accident occurs, only
the air bags that increase protection in that par-
ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" ( Y
page 56).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems ( Y
page 60).
Important safety notes
G WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even
fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact an authorized Mercedes-
Benz Center for details. USA only: for further
information contact our Customer Assistance
Center at 1-800 FOR-MERCEDES
(1 ‑ 800 ‑ 367 ‑ 6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz.44
Occupant safety
Safety

The seat belt adjustment will apply a certain
tightening force if any slack is detected between
the vehicle occupant and the seat belt. Do not
grab hold of the seat belt.
You can switch the seat belt adjustment on and
off using the multimedia system. Information on
switching the seat belt adjustment on and off
can be found in the Digital Operating Instruc-
tions.
Belt warning for the driver and front
passenger The v seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle occu-
pants must wear their seat belts. It may light up
continuously or flash. In addition, there may be
a warning tone.
Regardless of whether the driver's seat belt has
already been fastened, the v seat belt warn-
ing lamp lights up for six seconds each time the
engine is started. If the front doors are closed
and the driver's or front-passenger seat belt has
not been fastened, the v seat belt warning
lamp lights up again after the six seconds. As
soon as the driver's and front-passenger seat
belts are fastened or a front door is opened
again, the v seat belt warning lamp goes out.
If the driver's seat belt is not fastened after the
engine is started, an additional warning tone will
sound. The warning tone switches off after six
seconds or once the driver's seat belt is fas-
tened.
If the vehicle's speed exceeds 15 mph
(25 km/ h) once and the driver's and front-
passenger seat belts are not fastened, a warning
tone sounds. A warning tone also sounds with
increasing intensity for 60 seconds or until the
driver or front passenger have fastened their
seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt warn-
ing is activated again.
Air bags
Introduction
The installation point of an air bag can be rec-
ognized by the AIRBAG marking.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another ( Y
page 56).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes
G WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants: R
have fastened their seat belts correctly,
including pregnant women R
are sitting correctly and maintain the great-
est possible distance to the air bags R
follow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants. R
Adjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of
the head restraint must support the head at
about eye level. R
Move the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely. R
Only hold the steering wheel on the outside.
This allows the air bag to be fully deployed. R
Always lean against the backrest while driv-
ing. Do not lean forward or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags. R
Always keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-Occupant safety 49
Safety Z

board, for example. Your feet may otherwise
be in the deployment area of the air bag. R
For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint sys-
tems. Up to this height, the seat belt cannot
be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes: R
Always secure children under twelve years of
age and less than 5 ft (1.50 m) tall in suitable
child restraint systems. R
Child restraint systems should be installed on
the rear seats. R
Only secure a child in a rearward-facing child
restraint system on the front-passenger seat
when the front-passenger front air bag is
deactivated. If the PASSENGER AIR BAG OFF
indicator lamp is permanently lit, the front-
passenger front air bag is deactivated
( Y
page 45).R
Always observe the instructions and safety
notes on the "Occupant Classification System
(OCS)" ( Y
page 52) and on "Children in the
vehicle" ( Y
page 60) in addition to the child
restraint system manufacturer's installation
and operating instructions.
Objects in the vehicle interior may prevent
an air bag from functioning correctly. Before
starting your journey and to avoid risks resulting
from the speed of the air bag as it deploys, make
sure that: R
there are no people, animals or objects
between th e vehicle occupants and an air bagR
there are no objects between the seat, door
and B-pillar R
there are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks R
no accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an air bag, e.g. to doors, side windows,
rear side trim or side walls R
no heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place
G WARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury. Never modify an air bag cover or affix objects
to it.
G WARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
! Do not place heavy objects on the front-
passenger seat. This could cause the system
to identify the seat as being occupied. In the
event of an accident, the restraint systems on
the front-passenger side may be triggered
and have to be replaced.
Driver's air bag C deploys in front of the steer-
ing wheel. Front-passenger front air bag D
deploys in front of and above the glove box.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag ( Y
page 45).50
Occupant safety
Safety

PRE-SAFE ®
takes the following measures
depending on the hazardous situation detected: R
the front seat belts are pre-tensioned. R
if the vehicle skids, the side windows and the
panorama roof with power tilt/sliding panel
are closed. R
vehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable posi-
tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE ®
slackens the belt
pre-tensioning. All settings made by PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced: X
Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" ( Y
page 48).
PRE-SAFE ®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE ®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE ®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene:R
if the vehicle is backing up R
when the vehicle is towing a trailer and there
is a risk of a rear-end collision When driving, or when parking or exiting a park-
ing space with assistance from Parking Pilot,
PRE-SAFE ®
PLUS will not apply the brakes.
Function PRE-SAFE ®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following measures
depending on the hazardous situation detected: R
if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned. R
if the radar sensor system detects that a rear-
end collision is imminent: -
the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary. -
the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed: R
if the accelerator pedal is depressed when a
gear is engaged R
if the risk of a collision passes or is no longer
detected R
if Distance Pilot DISTRONIC indicates an
intention to pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are switched on R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
vehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened R
the engine is switched off and the fuel supply
is cut off R
vehicles with mbrace: automatic emergency
callOccupant safety 59
Safety Z

Drivin g safet y systems
Overview of drivin g safet y systemsIn this section , you will fin d information about
th e followin g drivin g safet y systems :R
AB S ( A n ti-loc k B rakin g S ystem)
( Y
page 66)R
BA S ( B rak e A ssist S ystem) ( Y
page 67)R
Active Brak e Assis t ( Y
page 67 )R
ES P ®
( E lectronic S t ability P r ogram)
( Y
page 69)R
EB D ( E lectroni c B rak e forc e D istribution )
( Y
page 73 )R
ADAPTIV E BRAKE ( Y
page 73 )R
Active Brak e Assis t wit h cross-traffic function
( Y
page 73)R
STEE R CONTROL ( Y
page 76 )
Important safet y notesIf you fail to adapt your drivin g style or if you are
inattentive , th e drivin g safet y systems can nei-
ther reduce th e ris k of an acciden t no r override
th e laws of physics. Driving safet y systems are
merely aids designed to assist driving. You are
responsible fo r maintainin g th e distanc e to th e
vehicle in front, fo r vehicle speed, fo r braking in
goo d time, and fo r stayin g in lane. Always adapt
your drivin g style to suit th e prevailin g road and
weather condition s and maintain a saf e distanc e
from th e vehicle in front. Drive carefully.
The drivin g safet y systems described only wor k
as effectively as possible when there is ade-
quat e contact between th e tires and th e road
surface. Pay particular attention to th e informa-
tion regardin g tires , recommended minimum
tire tread depths etc. in th e "Wheels and tires "
section ( Y
page 349).
In wintr y drivin g conditions, always use winte r
tires (M+ S tires )a nd if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The % ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
G WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp ( Y
page 271) and dis-
play messages which may be shown in the
instrument cluster ( Y
page 240).
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over. X
To make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a
reminder to take extra care while driving.66
Driving safety systems
Safety