2018 MERCEDES-BENZ GLC COUPE fuel

figuring drive programIwith the multimedia sys-
tem (see the Digital Operator's Manual).
Problems with the engine
ProblemPossible causes/consequences and MSolutions
The engine does not
start.The HOLD function or Distance Pilot DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 169) or Distance Pilot
DISTRONIC (Ypage 166).
XTry to start the engine again (Ypage 132).
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position uin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 132). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gage display is at the
reserve level.The fuel tank is empty.
XRefuel the vehicle.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 325).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 132).
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving137
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
display indicates a value
within the red band.The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 306). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs for Mercedes-
AMG GLC 43 4MATIC:
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
IIndividualIndividual settings
Available drive programs for Mercedes-
AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+:
RACE
(S‑MODEL)Driving characteristics suit-
able for a race circuit
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
IIndividualIndividual settings
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe driver assistance systems
RESP®(Mercedes-AMG GLC 63 4MATIC+/
GLC 63 S 4MATIC+)
Rthe position of the exhaust flap (Mercedes-
AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+)
Rthe setting of the ECO start/stop function
Rthe availability of gliding mode
Rthe climate control
Further information for automatic drive program
characteristics (
Ypage 144).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this under "DYNAMIC SELECT" in the
vehicle's Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. Further information about starting
the engine (
Ypage 132).
138DYNAMIC SELECT switch
Driving and parking

Selecting the drive program
XPush DYNAMIC SELECT switch:forwards
or back until the desired drive program is
selected.
The symbol of the selected drive program is
shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system display.
You can also change gear yourself using the
steering wheel paddle shifters. For further infor-
mation on the manual drive program
(
Ypage 146).
Additional settings
:Position of the exhaust flap (Ypage 136)
;ECO start/stop function (Ypage 134)
=ESP®(Ypage 68)
?Suspension (Ypage 172)
APermanently activates manual gearshifting
(Ypage 146)
When you press buttons :-A the corre-
sponding setting is selected. The DYNAMIC
SELECT switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics will be accepted. This is also the case if you have previously pressed one of buttons
:
- A.
iMercedes-AMG GLC 43 4MATIC : for a few
countries, the ECO start/stop function is
deactivated at the factory due to the quality of
the available fuel. In this case, the ECO start/
stop function is not available in any drive pro-
gram, regardless of the display in the multi-
media system display.
All other models
Use the DYNAMIC SELECT switch to change the
drive program.
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe ECO start/stop function
Rthe climate control:
-the climate control settings
-the rear window defroster operation period
-the performance of the seat heating
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 132).
XPush DYNAMIC SELECT switch :forward or
back until the desired drive program is selec-
ted.
The symbol of the selected drive program is
shown in the multifunction display.
DYNAMIC SELECT switch139
Driving and parking
Z

In addition, the current drive program settings
are displayed briefly in the multimedia systemdisplay.
iIn a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
available fuel grade. In this case, the ECO
start/stop function is not available in any
drive program, regardless of the display in the
multimedia system display.
Available drive programs:
I IndividualIndividual settings
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
Additional information for drive programs
(Ypage 144).
You can also change gear yourself using the
steering wheel paddle shifters. For further infor- mation on the manual drive program
(
Ypage 146).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
DIRECT SELECT lever
Overview of transmission positions
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion j,k,iorh is shown on the trans-
mission position display on the multifunction
display (
Ypage 142).
Selects park position
!If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from htok, from ktoh
or directly to j. Otherwise, the automatic
transmission may be damaged.
XPush the DIRECT SELECT lever switch in the
direction of arrow j.
140Automatic transmission
Driving and parking

Gliding mode is deactivated under the following
conditions:
RYou depress the accelerator pedal.
RYou depress the brake pedal.
RYou change the transmission position
(Ypage 140).
RYou switch to drive programRACE
(Mercedes-AMG GLC 63 S 4MATIC), S+orS
(
Ypage 138).
RYou activate manual gearshifting
(Ypage 146).
RYou leave the suitable speed range.
iIf you have selected the "Eco" or "Comfort"
(Mercedes-AMG GLC 63 4MATIC/
GLC 63 S 4MATIC) setting for the drive
(engine and transmission management) in
drive program I, you can also activate gliding
mode. Information on DYNAMIC SELECT and
on configuring drive program Iwith the mul-
timedia system (see the Digital Operator's
Manual).
Towing a trailer
XDrive in the middle of the engine speed range
on uphill gradients.
XManual shifting: depending on the uphill or
downhill gradient, shift into a gear
(
Ypage 146), in which the engine will run the
middle of the engine speed range.
This also applies when cruise control or Dis-
tance Pilot DISTRONIC are activated.
Drive programs
All vehicles except Mercedes-AMG GLC
63 4MATIC+/GLC 63 S 4MATIC+
Drive program I (Individual)
In drive program Ithe following properties of the
drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
and therefore indirectly the availability of glid-
ing mode and the properties of the driver
assistance systems
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission shift points.
Rthe suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is deactivated
(Ypage 135).
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicle exhibits sporty driving character-
istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points.
Rthe suspension exhibits stiff springing and
damping settings (vehicles with
AIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is activated
(Ypage 135).
Drive program C (Comfort)
Drive program Cis characterized by the follow-
ing:
Rthe vehicle delivers comfortable, economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
144Automatic transmission
Driving and parking

Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rgliding mode is not available.
Rthe ECO start/stop function is activated
(Ypage 135).
Drive program E (Economy)
Drive programEis characterized by the follow-
ing:
Rthe vehicle exhibits particularly economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rduring deceleration, the engine is disconnec-
ted from the drive train. The vehicle uses
kinetic energy and consumes less fuel.
Rthe cooling and heating output of the climate
control system has been reduced.
Rgliding mode is available.
Rthe ECO start/stop function is activated
(Ypage 135).
Mercedes-AMG GLC 63 4MATIC+/GLC
63 S 4MATIC+
Drive program RACE (S‑ MODEL)
TheRACE drive program is characterized by the
following:
Rthe vehicle exhibits driving characteristics
suitable for the racetrack.
Rall vehicle systems are set for maximum
sportiness.
Rthe gearshift recommendation gives you
information for slowly warming up the drive
assemblies and for adopting a fuel-efficient
driving style (
Ypage 146). You can follow the
gearshift recommendations at all times and
shift gear accordingly using the steering
wheel paddle shifters. On the basis of the
gearshift recommendation, using the steering
wheel paddle shifters, you can optimize the drive train and engine operating mode at any
time.
Rif you have selected a gear manually, this will
be maintained until the vehicle speed increa-
ses or decreases dramatically.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly hard
springing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 135).
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly hard
springing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 135).
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicle exhibits sporty driving character-
istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits stiff springing and
damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 135).
Automatic transmission145
Driving and parking
Z

Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
XWhen the corresponding gearshift recom-
mendation:appears in the multifunction
display of the instrument cluster, shift to rec-
ommended gear ;.
Protection against reaching the over-
revving range (Mercedes-AMG vehicles)
!In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display.
XWhen message :appears on the multifunc-
tion display, pull the right-hand steering
wheel paddle shifter.
Kickdown
XFor maximum acceleration, depress the
accelerator pedal beyond the pressure point. The automatic transmission shifts to a lower
gear depending on the engine speed.
XShift back up once the desired speed is
reached.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: kickdown is only
possible in the temporary setting.
148Automatic transmission
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to positionj.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionhork.
If h is selected, the transmission only shifts to one gear; if kis
selected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position gor
1) if
Rthe electrical parking brake is being tested
using a dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
Refueling149
Driving and parking
Z