2018 MERCEDES-BENZ GLA SUV service

Index....................................................... 4
Digital Operator's Manual..................24
Introduction .......................................... .24
Operation ............................................... 24
Introduction ......................................... 25
Protecting the environment ...................2 5
Genuine Mercedes-Benz parts .............. .25
Operator's Manual ................................. 26
Service and vehicle operation ................2 6
Operating safety .................................... 27
QR codes for the rescue card ................2 8
Data stored in the vehicle ...................... 28
Information on copyright ....................... 29
At a glance ........................................... 31
Cockpit .................................................. 31
Instrument cluster ................................. 32
Multifunction steering wheel ................. 33
Center console ...................................... 34
Door control panel ................................. 37
Overhead control panel .........................3 8
Safety................................................... 39
Panic alarm ............................................ 39
Occupant safety .................................... 39
Children in the vehicle ........................... 53
Pets in the vehicle ................................. 59
Driving safety systems ........................... 60
Protection against theft .........................6 7
Opening and closing...........................69
SmartKey ............................................... 69
Doors ..................................................... 75
Cargo compartment .............................. .77
Side windows ......................................... 83
Panorama roof with power tilt/sliding
panel ...................................................... 87
Seats, steering wheel and mirrors ....91
Correct driver's seat position ................ 91
Seats ..................................................... 91
Steering wheel ....................................... 96 Mirrors ................................................... 97
Memory function ................................... 99
Lights and windshield wipers
..........101
Exterior lighting ................................... 101
Interior lighting .................................... 104
Replacing bulbs ................................... 105
Windshield wipers ................................ 108
Climate control ................................. 112
Overview of climate control systems ... 112
Operating the climate control sys-
tems .................................................... 117
Air vents .............................................. 122
Driving and parking ..........................123
Notes on breaking-in a new vehicle ..... 123
Driving ................................................. 123
DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles) ......... 130
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .................... 131
Automatic transmission ....................... 132
Refueling ............................................. 140
Parking ................................................ 143
Driving tips .......................................... 146
Driving systems ................................... 154
On-board computer and displays ....185
Important safety notes ........................ 185
Displays and operation ........................ 185
Menus and submenus ......................... 188
Display messages ................................ 200
Warning and indicator lamps in the
instrument cluster ............................... 227
Multimedia system ...........................239
General notes ...................................... 239
Important safety notes ........................ 239
Function restrictions ............................ 239
Operating system ................................ 240
Stowage and features ......................247
Loading guidelines ............................... 247
Stowage areas ..................................... 247
2Contents

Features .............................................. 253
Maintenance and care......................269
Engine compartment ........................... 269
ASSYST PLUS ...................................... 273
Care ..................................................... 274
Breakdown assistance .....................282
Where will I find...? .............................. 282
Flat tire ................................................ 284
Battery (vehicle) .................................. 288
Jump-starting ....................................... 291
Towing and tow-starting ...................... 294
Fuses ................................................... 297
Wheels and tires ............................... 299
Important safety notes ........................ 299
Operation ............................................ 299
Winter operation .................................. 301
Tire pressure ....................................... 302
Loading the vehicle .............................. 310
All about wheels and tires ................... 313
Changing a wheel ................................ 319
Wheel and tire combinations ............... 323
Emergency spare wheel ....................... 324
Technical data ................................... 326
Information regarding technical data ... 326
Vehicle electronics .............................. 326
Identification plates ............................. 327
Service products and filling capaci-
ties ...................................................... 328
Vehicle data ......................................... 333
Vehicle data for off-road driving .......... 334
Contents3

1, 2, 3 ...
4ETS (Electronic Traction System)see ETS/4ETS (Electronic Trac-
tion System)
4MATIC
Display message ............................ 224
4MATIC (permanent four-wheel
drive) .................................................. 165
12 V socket
see Sockets
360° camera
Function/notes ............................ .178
A
ABS (Anti-lock Braking System)
Display message ............................ 201
Function/notes ................................ 60
Important safety notes .................... 60
Warning lamp ................................. 230
Acceleration
see Kickdown
Accident
Automatic measures after an acci-
dent ................................................. 53
Activating media mode
General notes ................................ 245
Activating/deactivating cooling
with air dehumidification ................. 117
Active Brake Assist
Activating or deactivating .............. 194
Display message ............................ 206
Function/notes ................................ 61
ADAPTIVE BRAKE ................................. 67
Additional speedometer ................... 196
Additives (engine oil) ........................ 331
Address book
see also Digital Operator's Man-
ual ..................................................2 39
Adjusting the volume
Multimedia system ........................ 240
Air bags
Deployment ..................................... 51
Display message ............................ 209
Front air bag (driver, front
passenger) ....................................... 45
Important safety notes .................... 44 Introduction ..................................... 44
Knee bag .......................................... 45
Occupant Classification System
(OCS) ............................................... 46
PASSENGER AIR BAG indicator
lamps ............................................... 40
Side impact air bag .......................... 46
Window curtain air bag .................... 46
Air vents
Important safety notes .................. 122
Rear ............................................... 122
Setting the center air vents ........... 122
Setting the side air vents ...............1 22
Air-conditioning system
see Climate control
Alarm
ATA (Anti-Theft Alarm system) ......... 67
Switching off (ATA) .......................... 67
Switching the function on/off
(ATA) ..................... ........................... 67
A

larm system
see ATA (Anti-Theft Alarm system)
AMG
Adaptive sport suspension sys-
tem ................................................ 165
Performance Seat ............................ 95
AMG adaptive sport suspension
system
General Information ....................... 165
AMG menu (on-board computer) ..... 197
AMG Performance exhaust sys-
tem ..................................................... 129
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 153
Ashtray ............................................... 255
Assistance display (on-board com-
puter) ..................................................1 94
Assistance menu (on-board com-
puter) ..................................................1 93
ASSYST PLUS
Displaying a service message ........2 73
Driving abroad ............................... 274
4Index

Hiding a service message .............. 273
Information about Service .............274
Resetting the service interval dis-
play ................................................ 274
Service message ............................ 273
Special service requirements ......... 274
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 67
Function ...........................................6 7
Switching off the alarm .................... 67
ATTENTION ASSIST
Activating/deactivating ................. 195
Display message ............................ 216
Function/notes ............................. 180
Audio 20
Driving dynamics display ............... 168
Audio menu (on-board computer) .... 191
Audio system
see Digital Operator's Manual
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 213
see Lights
Automatic car wash (care) ............... 274
Automatic engine start (ECO start/
stop function) .................................... 128
Automatic engine switch-off (ECO
start/stop function) .......................... 128
Automatic headlamp mode .............. 101
Automatic transmission
Accelerator pedal position ............. 135
Changing gear ............................... 135
DIRECT SELECT lever ..................... 132
Drive program ................................ 136
Drive program display .................... 132
Driving tips .................................... 135
DYNAMIC SELECT button (all vehi-
cles except Mercedes-AMG vehi-
cles) ............................................... 130
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .............. 131
Emergency running mode .............. 140
Engaging drive position .................. 134
Engaging neutral ............................ 133 Engaging park position
(Mercedes-AMG vehicles) .............. 134
Engaging park position automati-
call
y ............................................... 133
Engaging reverse gear ................... 133
Engaging the park position ............ 132
Holding the vehicle stationary on
uphill gradients .............................. 136
Kickdown ....................................... 136
Manual shifting .............................. 138
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 197
Overview ........................................ 132
Problem (malfunction) ................... 140
Pulling away ................................... 127
Selector lever ................................ 134
Starting the engine ........................ 126
Steering wheel paddle shifters ...... 138
Transmission position display ........ 134
Transmission position display
(DIRECT SELECT lever) ................... 132
Transmission positions .................. 135
Automatic transmission emer-
gency mode ....................................... 140
B
Back button ....................................... 240
Backup lamp
Display message ............................ 212
Bag hook ............................................ 252
BAS (Brake Assist System) ................. 61
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 72
Important safety notes .................... 72
Replacing ......................................... 72
Battery (vehicle)
Charging ........................................ 290
Display message ............................ 215
Important safety notes .................. 288
Jump starting ................................. 291
Belt
see Seat belts
Belt warning ......................................... 43
Index5

Opening (from inside) ......................75
Drinking and drivin g........................ .146
Drive program
Automatic transmission ................. 136
Display ...........................................1 34
Display (DIRECT SELECT lever) ...... 132
Driver's door
see Doors
Driver's seat
see Seat
Driving abroad
Mercedes-Benz Service ................. 274
Driving dynamics display
Off-road program ........................... 168
Driving in mountainous terrain
Approach/departure angle ............ 153
Driving off-road
see Off-road driving
Driving on flooded roads .................. 150
Driving safety system
Active Brake Assist .......................... 61
Braking assistance appropriate to
the situation ..................................... 62
Driving safety systems
ABS (Anti-lock Braking System) ....... 60
ADAPTIVE BRAKE .............................6 7
BAS (Brake Assist System) .............. 61
Distance warning function ............... 61
EBD (electronic brake force distri-
bution) ............................................. 67
ESP
®(Electronic Stability Pro-
gram) ............................................... 63
Important safety information ........... 60
Overview .......................................... 60
STEER CONTROL ............................. 67
Driving system
Distance Pilot DISTRONIC ............. 156
Off-road program ........................... 167
Parking assist PARKTRONIC .......... 168
Parking Pilot .................................. 171
RACE START (Mercedes-AMG
vehicles) ........................................ 164
Start-off assist ............................... 163
Driving systems
360°camera .................................. 178
AMG adaptive sport suspension
system ........................................... 165
ATTENTION ASSIST ........................ 180 Blind Spot Assist ............................ 181
Cruise control ................................ 154
Display message ............................ 216
HOLD function ............................... 162
Lane Keeping Assist ...................... 183
Lane Tracking package .................. 181
Rear view camera .......................... 175
Driving tips
Automatic transmissi on ................. 135
Bra

kes ........................................... 148
Break-in period .............................. 123
Checking brake lining thickness .... 149
Distance Pilot DISTRONIC ............. 162
Downhill gradient ........................... 148
Drinking and driving ....................... 146
Driving in winter ............................. 150
Driving on flooded roads ................ 150
Driving on sand .............................. 153
Driving on wet roads ...................... 150
Exhaust check ............................... 146
Fuel ................................................ 146
General .......................................... 146
Hydroplaning ................................. 150
Icy road surfaces ........................... 150
Limited braking efficiency on sal-
ted roads ....................................... 149
Off-road driving .............................. 151
Snow chains .................................. 302
The first 1000 miles (1500 km) ..... 123
Tire ruts ......................................... 153
Traveling uphill ............................... 153
Wet road surface ........................... 148
DSR (Downhill Speed Regulation)
Display message ............................ 216
Function/notes ............................. 166
DVD video
Operating (on-board computer) ..... 192
see also Digital Operator's Man-
ual .................................................. 239
DYNAMIC SELECT button
Climate control (3-zone automaticclimate control) ............................. 117
Climate control (air-conditioning
system) .......................................... 114
DYNAMIC SELECT button (all vehi-
cles except Mercedes-AMG vehi-
cles) .................................................... 130
DYNAMIC SELECT controller ............ 131
Index9

On-board computerAMG menu .................................... .197
Assistance graphic menu ...............1 94
Assistance menu ........................... 193
Audio menu ................................... 191
Convenience submenu .................. 197
Display messages .......................... 200
Displaying a service message ........2 73
Factory settings .............................1 97
Important safety notes .................. 185
Instrument cluster submenu .......... 195
Lighting submenu .......................... 196
Menu overview .............................. 188
Message memory .......................... 200
Navigation menu ............................ 190
Operation ....................................... 186
RACETIMER ................................... 198
Service menu ................................. 195
Settings menu ............................... 195
Standard display ............................ 189
Telephone menu ............................ 192
Trip menu ...................................... 189
Vehicle submenu ........................... 196
Video DVD operation ..................... 192
On-board diagnostic interface
see Diagnostics connection
Opening and closing the side trim
panels ................................................. 107
Operating safety
Declaration of conformity ................ 27
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 24
Operator's Manual
Vehicle equipment ........................... 26
Outside temperature display ........... 185
Overhead control panel ...................... 38
Override feature
Rear side windows ........................... 59
P
Paint code number ............................ 327
Paintwork (cleaning instructions) ... 276
Panic alarm .......................................... 39 Panorama roof with power tilt/
sliding panel
Important safety notes .................... 87
Operating ......................................... 88
Operating the roller sunblinds for
the sliding sunroof ........................... 88
Problem (malfunction) ..................... 90
Reversing feature ............................. 87
Parcel shelf ........................................ 252
Parking
Important safety notes .................. 143
Parking brake ................................ 144
Parking position for the exterior
mirror on the front-passenger
side .................................................. 99
Rear view camera .......................... 175
Parking aid
see Exterior mirrors
see Rear view camera
Parking Assist PARKTRONIC
Deactivating/activating ................. 170
Driving system ............................... 168
Function/notes ............................. 168
Important safety notes .................. 168
Problems (malfunctions) ................ 171
Sensor range ................................. 169
Warning display ............................. 170
Parking assistance
see Parking Assist PARKTRONIC
Parking brake
Applying automatically ................... 145
Applying or releasing manually ...... 144
Display message ............................ 203
Electric parking brake .................... 144
Emergency braking ........................ 145
General notes ................................ 144
Releasing automatically ................. 145
Warning lamp ................................. 234
Parking lamps
Switching on/off ........................... 102
Parking Pilot
Canceling ....................................... 175
Detecting parking spaces .............. 172
Display Message ............................ 217
Exiting a parking space .................. 174
Function/notes ............................. 171
Important safety notes .................. 171
Parking .......................................... 173
Index15

High-beam headlamps ................... 106
Important safety notes .................. 105
Installing/removing the cover
(front wheel arch) .......................... 106
Low-beam headlamps .................... 106
Overview of bulb types .................. 105
Rear fog lamp ................................ 107
Turn signals (front) ......................... 107
Turn signals (rear) .......................... 107
Rescue card ......................................... 28
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 215
Warning lamp ................................. 234
see Fuel
Residual heat (climate control) ........ 121
Restraint system
Display message ............................ 207
Introduction ..................................... 39
Warning lamp ................................. 234
Warning lamp (function) ................... 40
Reverse gear (selector lever) ........... 134
Reversing feature
Roller sunblind ................................. 89
Side windows ................................... 83
Tailgate ............................................ 78
Roadside Assistance (breakdown) .... 26
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 88
Roof carrier ........................................ 253
Roof lining and carpets (cleaning
guidelines) ......................................... 281
Roof load (maximum) ........................ 333
Route guidance
see also Digital Operator's Man-
ual .................................................. 239
S
SafetyChildren in the vehicle ..................... 53
see Occupant safety
Safety system
see Driving safety systems
SD card
Inserting ........................................ 245 Inserting/removing ........................ 245
Removing ....................................... 245
SD memory card
see also Digital Operator's Man-
ual .................................................. 239
Search & Send
see also Digital Operator's Man-
ual .................................................. 239
Seat
Correct driver's seat position ........... 91
Seat belts
Adjusting the height ......................... 43
Cleaning ......................................... 280
Correct usage .................................. 42
Fastening ......................................... 43
Important safety guidelines ............. 41
Introduction ..................................... 40
Releasing ......................................... 43
Warning lamp ................................. 227
Warning lamp (function) ................... 43
Seats
Adjusting (electrically) ..................... 93
Adjusting (manually) ........................ 92
Adjusting (Performance Seat) .......... 95
Adjusting the 4-way lumbar sup-
port .................................................. 95
Adjusting the head restraint ............ 93
Cleaning the cover ......................... 280
Folding the backrest (rear com-
partment) forwards/back .............. 251
Important safety notes .................... 91
Seat heating problem ...................... 96
Storing settings (memory func-
tion) ............................................... 100
Switching seat heating on/off ......... 95
Section
Cargo compartment ......................... 77
Securing cargo .................................. 252
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 280
Sensors (cleaning instructions) ....... 278
Service menu (on-board com-
puter) .................................................. 195
Service message
see ASSYST PLUS
Index17

Service productsBrake fluid .....................................3 31
Coolant (engine) ............................ 331
Engine oil ....................................... 330
Fuel ................................................ 328
Important safety notes .................. 328
Refrigerant (air-conditioning sys-
tem) ............................................... 332
Washer fluid ................................... 332
Setting a speed
see Cruise control
Setting the air distribution ...............118
Setting the airflow ............................ 119
Setting the date/time format
see also Digital Operator's Man-
ual ..................................................2 39
Setting the language
see also Digital Operator's Man-
ual ..................................................2 39
Setting the time
see also Digital Operator's Man-
ual ..................................................2 39
Settings
Factory (on-board computer) ......... 197
On-board computer ....................... 195
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 198
Side impact air bag .............................4 6
Side marker lamp (display mes-
sage) ................................................... 213
Side windows
Cleaning ......................................... 277
Convenience closing feature ............ 85
Convenience opening feature ..........8 4
Important safety information ........... 83
Opening/closing .............................. 84
Problem (malfunction) .....................8 6
Resettin g........................................ .86
Reversin gfeature ............................ .83
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 239
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the bat

tery ....................... 72 Changing the programming .............7
1
Checking the battery ...................... .72
Convenience closing feature ............ 85
Convenience opening feature .......... 84
Dis play message ............................ 226
Door central locking/unlocking ...... .69
Important safety notes .................... 69
KEYLESS-GO start function .............. 71
Loss .................................................7 3
Mechanical key ................................ 71
Positions (ignition lock) ................. 124
Problem (malfunction) ..................... 73
Starting the engine ........................ 126
SmartKey positions (ignition lock) .. 124
Smartphone
Starting the engine ........................ 126
SMS
see also Digital Operator's Man-
ual .................................................. 239
Snow chains ...................................... 302
Sockets
Center console .............................. 257
General notes ................................ 256
Luggage compartment ...................2 57
Rear compartment ......................... 257
Sound
Switching on/off ........................... 240
Special seat belt retractor .................. 54
Specialist workshop ............................ 27
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 196
Digital ............................................ 190
In the Instrument cluster ................. 32
Segments ...................................... 185
Selecting the display unit ...............1 95
SPORT handli ng mo
de
Deactivating/activating
(Mercedes-AMG vehicles) ................ 65
Warning lamp ................................. 232
Standing lamps
Display message ............................ 212
Switching on/off ........................... 102
Start-off assist
Activating ....................................... 163
Important safety notes .................. 163
18Index