2018 MERCEDES-BENZ GLA SUV keyless

XRepeatedly tap theSmartKey against your
palm until battery =falls out .
XInsertth ene wbattery wit hth epositive ter-
minal facing upwards. Use alint-free cloth to
do so.
XMak esur ethat th esurfac eof th ebattery is
free of lint, grease and other contaminants.
XInser tth efron ttab sof battery tray cover :
and then press to close it .
XInsertmechanical ke yint oth eSmartKey
(Ypage 72) .
XCheckth efunction of all SmartKey buttons on
th evehicle.
Problems with the SmartKey
ProblemPossible causes/consequences and MSolutions
You cannotloc kor
unlock th evehicl eusin g
th eSmartKey.The SmartKey battery is discharged or nearly discharged.
XVehicles without KEYLESS-G Oor KEYLESS-G Ostar tfunction:
tr y again to lock/unloc kth evehicl eusin gth eremot econtrol func-
tion of th eSmartKey. Poin tth etip of th eSmartKey at th edriver' s
door handle from close range and press th e% or& button.
If this does no twork:
XChec kth eSmartKey battery (Ypage 72) and replace it if necessar y
(Ypage 72) .
XUnlock (Ypage 76 )or loc k (Ypage 77) th evehicl eusin gth e
mechanical key.
There is interferenc efrom apowerful source of radi owaves.
XVehicles without KEYLESS-G Oor KEYLESS-G Ostar tfunction:
tr y again to lock/unlock th evehicl eusin gth eremot econtrol func-
tion of th eSmartKey. Poin tth etip of th eSmartKey at th edriver' s
door handle from close range and press th e% or& button.
If this does no twork:
XUnloc k (Ypage 76) or loc k (Ypage 77)th evehicl eusin gth e
mechanical key.
The SmartKey is faulty.
XUnloc k (Ypage 76 )or loc k (Ypage 77) th evehicl eusin gth e
mechanical key.
XHav eth eSmartKey checke dat aqualified specialist workshop.
SmartKey73
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 72) and replace it if necessary
(Ypage 72).
If this does not work:
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 290).
or
XJump-start the vehicle (Ypage 291).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 72) and replace it if necessary
(Ypage 72).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
74SmartKey
Opening and closing

XTo unlock:press button :.
XTo lock:press button ;.
If all the doors and the tailgate are closed, the
vehicle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked. You can open the rear
doors from inside the vehicle unless they are
secured by the child-proof lock (
Ypage 59).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a door
from the inside will trigger the anti-theft alarm
system. Switch off the alarm (
Ypage 67).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking but-
ton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
XTo deactivate: press and hold button :for
approximately five seconds until a tone
sounds.
XTo activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore lock yourself out if:
Rthe vehicle is being pushed
Rthe vehicle is being towed
Rthe vehicle is on a roller dynamometer
You can also switch the automatic locking func-
tion on and off using the on-board computer
(
Ypage 196).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 67).
XTake the mechanical key out of the SmartKey
(Ypage 71).
XInsert the mechanical key into the lock of the
driver's door as far as it will go.
76Doors
Opening and closing

XTurn the mechanical key counter-clockwise
as far as it will go to position1.
The door is unlocked.
XTurn the mechanical key back and remove it.
XInsert mechanical key into the SmartKey
(Ypage 72).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key.
XOpen the driver's door.
XClose the front-passenger door, the rear
doors and the tailgate.
XPress the locking button on the driver’s door
(Ypage 75).
XCheck whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press down the locking knobs by
hand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the SmartKey
(Ypage 71).
XInsert the mechanical key into the lock of the
driver's door as far as it will go.
XTurn the mechanical key clockwise as far as it
will go to position 1.
XTurn the mechanical key back and remove it.
XMake sure that the doors and the tailgate are
locked.
XInsert mechanical key into the SmartKey
(Ypage 72).
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not armed.
Cargo compartment
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the close button or STOP button on
the tailgate.
Rpull the handle on the tailgate.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
Cargo compartment77
Opening and closing
Z

GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 333).
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines (
Ypage 247).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
The tailgate can be:
Ropened and closed manually from outside
Rvehicles with EASY-PACK tailgate:
opened/closed automatically from the out-
side
Rvehicles with EASY-PACK tailgate:
opened/closed automatically from the inside
Rvehicles with EASY-PACK tailgate and
with KEYLESS-GO or KEYLESS-GO start
function: closed with the remote operating
switch on the SmartKey
Rreleased with the emergency release from the
inside
Tailgate obstruction detection with
reversing feature
On vehicles with an EASY-PACK tailgate, the
tailgate is equipped with automatic obstacle
recognition with a reversing feature. If a solid
object blocks or restricts the tailgate when auto-
matically opening or closing, this procedure is
stopped. If the tailgate is stopped during the
closing process, the tailgate automatically opens again slightly. The automatic obstruction
detection with reversing feature is only an aid. It
is not a substitute for your attentiveness when
opening and closing the tailgate.
GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing button/STOP button in
the tailgate or
Rpull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is also
possible to stop the closing process by perform-
ing a kicking movement under the rear bumper.
Opening and closing manually
Opening
XPress the %button on the SmartKey.
XPull handle :.
XRaise the tailgate.
78Cargo compartment
Opening and closing

Closing
XPull the tailgate down using handle:.
XAllow the tailgate to drop into the lock.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-GO.
Opening/closing automatically from
the outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the close button or STOP button on
the tailgate.
Rpull the handle on the tailgate.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 333).
Opening automatically
You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
XPress and hold the Fbutton on the Smart-
Key until the tailgate opens.
or
XIf the tailgate is unlocked, pull the handle and
let it go again immediately.
Closing automatically
Vehicles with EASY-PACK tailgate: you can
also close the tailgate automatically from out-
side.
XTo close: press button :on the tailgate.
or
XVehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the SmartKey is located in the imme-
diate vicinity of the vehicle, press the F
button on the SmartKey.
You can release the button as soon as the
tailgate starts to close.
Cargo compartment79
Opening and closing
Z

XTo stop the closing process: press but-
ton :on the tailgate again.
or
XPull the handle in the tailgate.
or
XPress the Fbutton on the SmartKey until
the tailgate stops.
or
XPress or pull the remote operating switch on
the driver's door.
HANDS-FREE ACCESS
Important safety notes
GWARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you make the kicking movement
only within the detection range of the sensors.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
iYou can also deactivate KEYLESS-GO. Fur-
ther information on deactivating and activat-
ing KEYLESS-GO (
Ypage 70).
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
procedure without using your hands. This is use- ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-
son. The SmartKey must be at the rear of the vehicle in the detection range of KEYLESS-
GO.
RWhen making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
RAlways ensure that you only make the kicking
movement within the detection range of sen-
sors :.
RStand at least 12 in (30 cm) away from the
rear area while doing so.
RDo not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function dur-
ing engine start.
RDirt caused by road salt or snow around sen-
sors:may restrict functionality.
Using the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
RIf a KEYLESS-GO key is at the rear of the vehi-
cle in the detection range of KEYLESS-GO,
HANDS-FREE ACCESS could be triggered.
The tailgate could thus be opened or closed
unintentionally, for example, if you:
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your person in these situations or in situations sim-
ilar to these. This will prevent the uninten-
tional opening/closing of the tailgate.
80Cargo compartment
Opening and closing

This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located onthe driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 124).
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
iIf you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You can stop automatic operation by pressing/
pulling the switch again.
iYou can continue to operate the side win-
dows after you switch off the engine or
remove the SmartKey. This function remains
active for five minutes or until the driver's or
front-passenger door is opened.
iWhen the override feature for the side win-
dows is activated (Ypage 59), the side win-
dows cannot be operated from the rear.
Convenience opening
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: you can ventilate the vehicle
before you start driving.
The SmartKey can also be used to carry out the
following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the panorama roof with power tilt/slid-
ing panel and the roller sunblind
The convenience opening feature can only be
operated using the SmartKey.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: for the following opera-
tions, point the tip of the SmartKey at the
handle on the driver's door. The SmartKey
must be close to the driver's door handle.
iVehicles with KEYLESS-GO or KEYLESS-
GO start function: the SmartKey must be in
close proximity to the vehicle.
XPress and hold the %button until the side
windows and the panorama sunroof are in the
desired position.
If the roller sunblind of the panorama roof
with power tilt/sliding panel is closed, the
roller sunblind is opened first.
XPress and hold the %button once more
until the panorama roof with power tilt/slid-
ing panel reaches the desired position.
XTo interrupt convenience opening: release
the % button.
84Side windows
Opening and closing