2018 MERCEDES-BENZ E-CLASS WAGON service reset

Activating PIN pr otection for data export
#Select &KDQJH 6HWWLQJV .
Confirm wi th the PIN.
#Select 3URWHFW 'DWD ([SRUW .
Ac tivate Oor deacti vate ª the function.
Ac tivating PIN pr otection for of fline mode
#Select &KDQJH 6HWWLQJV .
Confirm wi th the PIN.
#Select 3URWHFW 'HDFWLYDWLRQ RI 2IIOLQH 0RGH .
Ac tivate Oor deacti vate ª the function.
Un blocking the PIN
Re quirements:
RThere is an Internet connection.
RA Mercedes me account exists at http://
www.me rcedes.me.
RThe 3HUVRQDOL]DWLRQ (→page 254)service is
activated.
If th e PIN has been entered incor rectly thre e
times, the PIN will be bloc ked. You can ha vea
single-use password sent toyou via the Mercedes me connect online por
talto reset the
PIN pr otection.
#Select 8QEORFN 3,1.
#Enterth e single-use password.
PIN pr otection is reset, and you can set a
new PIN.
% Alternat ivel y, yo u can ha vePIN pr otection
re set at an authorized Mercedes-Benz Cen‐
te r.
User profile
Setting a user profile
Multimedia sy stem:
,6\VWHP.g 3HUVRQDOL]DWLRQ
Displaying a user profile when starting
If th is function is active, a prom ptappears when
st arting the sy stem asking which user profile to
use.
#Select 'LVSOD\ 3UR ILOH6HOHFWLRQ DIWHU 6WDUW .
#Activate Oor deacti vate ª the function. Selecting a user profile
#Select
*XHVW 3URILOH or individual profile #.
% Some settings from the user profile are only
loaded when theve hicle is stationary or
when the ignition is switched on.
Au tomatic syn chronization
Each time the ignition is switched off or on, the
individual user profiles are synchronized on the
multimedia sy stem and on the ser ver.This
ensures that the latest user profiles are alw ays
av ailable.
#Select $XWRPDWLF 6\QFKURQL]DWLRQ .
#Activate Oor deacti vate ª the function.
% For more information about importing/
ex porting user profiles (
→page 255).
Creating a user profile
Multimedia sy stem:
,6\VWHP.g 3HUVRQDOL]DWLRQ.&UH
DWH 3URILOH
#En ter a name.
#Select a.
254
Multimedia sy stem

%If Android Autowa s not displa yed in thefo re ‐
ground before disconnecting, the application
st arts in the bac kground when reconnected.
Yo u can call up An droid Autointhe main
menu.
Calling up the Android Autosound settings
Multimedia sy stem:
,&RQQHFW.$QGURLG $XWR.6RXQG
#Select the sound menu (→page 324).
Ending Android Auto
Multimedia sy stem:
,&RQQHFW.$QGURLG $XWR
#Select 'LVFRQQHFW .
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or
#Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y.
Transfer redve hicle data when using Apple
CarPlay™ and Android Auto
Note s on transfer redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
Sy stem information:
Rsoftware release of the multimedia sy stem
Rsy stem ID (anonymized)
The transfer of this data is used tooptimize com‐
munication between theve hicle and the mobile
phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is randomly gener‐
ated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (
→page 257).
Driving status data:
Rtransmission position engaged
Rdistinction between par ked, standstill, rolling
and driving
Rday/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
Po sition data:
Rcoordinates
Rspeed
Rcompass direction
Racceleration direction
This data is only transfer red while the navigation
sy stem is active in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel).
Mercedes-Benz mbrace®(USA)
Making a call via theove rhead control panel
Mercedes-Benz mbrace®is available in the US A.
294
Multimedia sy stem

Battery disconnection periods
The ASSYST PLUS service inter val display
can only calculate the service due da tewhen
th e batte ryis connected.
#Notedown the service due date displa yed in
th e Instrument Display before disconnecting
th e battery (
→page 326).
Engine compartment
Ac tive hood (pedestrian pr otection)
Operation of the active hood (pedestrian pro‐
te ction)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active hood. The rear area of the engine
hood is raised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active hood yourself. Ifth e active hood
has been triggered, pedestrian pr otection may
be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active hood. The active hood is not
available in all countries.
Re setting the active hood
&
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component parts in the engine com‐
partment can be very hot, e.g. the engine,
th e cooler and parts of theex haust sy stem.
#Let the engine cool down and only
to uch the component parts described
as follo ws .
#With your hand flat, push down active hood
1 inthe area around the hinges on bo th
sides (ar rows).
The engine hood must engage in position.
#If th e active hood can be raised slightly at
th ere ar passenger compartment in the area
of the hinges, repeat thestep until it engages
cor rectly in position.
Opening/closing the hood
&
WARNING Risk of accident if the engine
hood is unlatched while driving
An unloc ked engine hood may open up when
th eve hicle is in motion and block your vie w.
#Never unlatch the engine hood while
driving.
#Before every trip, ensure that the
engine hood is latched.
Maintenance and care 327

Massage programs
Overview ............................................... 90
Massage settings Resetting ............................................... 92
Matt finish (cleaning instructions) ........ 335
Maximum load rating .............................. 374
Maximum permissible load Calculation example ............................ 369
De term ining ........................................ 368
Maximum tire pressure ...........................374
Mechanical key
Inserting/removing ............................... 58
Locking a door ....................................... 64
Un locking a door .................................. .64
Media Menu (on-board computer) .................. 223
Sear ching ............................................ .311
Media display Notes .................................................. 239
Media Inter face
Ac tivating .............................................3 12
Information ..........................................3 11
Overview ..............................................3 13Media mode
Activating ............................................ 306
Media playba ck
Operating (on-board computer) ........... 223
Media sear ch
St arting ................................................ 311
Media source Dial (on-board computer) .................... 223
Memory function Head-up Display — Calling up sa
ved
settings ............................................... 100
Hea

d-up Display — Saving settings ...... 100
Operating ............................................ 100
Outside mir ror — Calling up sa ved
settings ............................................... 100
Outside mir ror — Saving settings ......... 100
Seat — Calling up sa ved settings .........1 00
Seat — Saving settings ......................... 100
St eering wheel — Calling up sa ved
settings ............................................... 100
St eering wheel — Saving settings ......... 100
Menu (on-board computer) .................... 225
Assis tance graphic ............................... 219
Designs ............................................... 225 Media ..................................................2
23
Na vigation ........................................... 221
Overview .............................................. 216
Ra dio .................................................. .223
Service ................................................. 219
Te lephone ............................................ 224
Tr ip ...................................................... 220
Mercedes-AMG vehicles
No tes ................................................... 143
Mercedes-Benz Apps Calling up ............................................ 300
Using voice control ...... ...
..................... 301
Mercedes-Benz mbrace
®(USA)
Emer gency call sy stem ........................ 295
Making a call via theove rhead con‐
trol panel ............................................. 294
MB Info call ......................................... 296
Ro adside Assis tance call ..................... 296
Tr ans ferred data ................................. .297
Message (multifunction display) see Display message
Message memory ....................................4 02
Messages see Text message s
Index487

Rear window heater ................................ 136
Re ar window wiper
Ac tivating/deactivating .......................1 29
Re ar-view mir ror
see Outside mir rors
Re frigerant (air conditioning sy stem)
No tes .................................................. 399
Re fueling
Re fueling theve hicle ........................... 155
Re porting malfunctions releva nt to
saf ety .......................................................... 25
Re scue card ............................................... 26
Re ser ve
Fu el ..................................................... 396
Re set function (multimedia sy stem) .....2 57
Re sidual heat ...........................................1 39
Re storing (factory settings)
see Reset function (multimedia sy stem)
Re stra int sy stem ...................................... .31
Childr en ................................................ .46
Fu nction in an accident ......................... 32
Fu nctionality .......................................... 32 Malfunction ........................................... 32
Pr
otection ..............................................3 1
Re duced pr otection .............................. .31
Sy stem self-test .................................... .32
Wa rning lamp ........................................ 32
Re versege ar
Selecting .............................................
152
Ri

ms (Care) .............................................. 336
Ro adside Assistance ................................. 21
Ro adside Assistance call
Mercedes-Benz mbrace
®(USA) ........... 296
Ro llaw ay protection
see HOLD function
Ro ller sunblind
Side windo ws........................................ 70
Ro ller sunblind
see Co ver
Ro of load .................................................. 400
Ro ofrack .................................................. 114
Ro ute ................................................ 264, 267
Calculating .......................................... 264
Display ing destination information ...... 266 Ex
tern al .............................................. .273
Selecting a type .................................. 265
Selecting an al tern ative route .............. 267
Selecting notifications ........................ .266
Selecting options ................................ 266
St arting the automatic service sta‐
tion sear ch.......................................... 267
Switching the automatic gasst ation
sear chon/off ...................................... 267
Wi th intermediate destinations .......... .263
Ro ute guidance ........................................ 267
Canceling ............................................. 271
Changing direction .............................. 268
Continuing .......................................... .271
Destination reached ...................... ...
... 269
Fr om an off-road location .................... 271
Lane recommendations ....................... 269
No tes ................................................... 267
Off-road ............................................... 271
To an off- road destination .................... 271
Ru n-flat characteristics
MOExtended tires ................................ 341
492 Index