2018 MERCEDES-BENZ E-CLASS WAGON warning

Important noticefor Cali forn ia retail bu yers
and lessees of Mercedes-Benz automobiles
Under California law you may beentitled toa
re placement of your vehicle or a refund of the
pur chase price or lease price, if af ter a reasona‐
ble number of repair attem pts Mercedes-Benz
US A,LLC and/or its authorized repair or service
fa cilities failto fix one or more subs tantial
de fects or malfunctions in theve hicle that are
co veredby its express warrant y.
During a pe riod of 18months from original deliv‐
ery of theve hicle or a kilome ter/mileage read‐
ing of 18,000 miles (29,000 km), whiche ver
occurs firs t, ve hicle repair is presumed for a
re tail buyer or lessee if one or more of thefo l‐
lowing occurs:
(1) the serious defect or damage can result in
deadly or serious injury totheve hicle occu‐
pants while driving AND this defect has
already been repaired at least twice AND
Mercedes‑Benz, LLC has been informed in
writing of the necessity of a repair.
(2) the defect or damage, though less serious
th an (1) abo ve, has already been repaired at least
four times AND Mercedes‑Benz has
been informed in writing of the necessity of
a re pair.
(3) theve hicle cannot be used for longer than
30 calendar da ysbecause of repair work
re sulting from this or other serious defects
or damage.
Please send your written notice to:
Mercedes‑Benz US A,LLC
Cus tomer Assis tance C
enter
3 Mercedes Drive
Montvale, NJ 0764 5-0350
Operating saf ety
&
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures.
#Alw ays ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified spe‐
cialist workshop.
&
WARNING Risk of accident or injury due
to incor rect modifications on electronic
component part s
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf etycould also be af fected.
As a result, these may no longer function
proper lyand/or jeopardize the operating
saf etyof theve hicle.
#Ne verta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re.
#Yo u should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop.
22
General no tes

&WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem.
#When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side.
#Re mo vetrapped plants or other flam‐
mable material, in particular.
#If th ere is damage, consult a qualified
specialist workshop immediately.
* NO
TEDama getotheve hicle
Damage totheve hicle may occur in thefo l‐
lowing cases:
RThe vehicle becomes grounded, e.g. on a
high curb or an unpa vedro ad.
RThe vehicle is driven toofast over an
obs tacle, e.g. a curb, speed bump or pot‐
hole.
RA heavy object strike sth e underbody or
parts of thech assis.
In situations such as this, the body, the
underbody, chassis parts, wheels or tires
could be damaged without the damage being
visible. Components damaged in this wa y
can unexpectedly fail or, in the case of an
accident, no longer withs tand thest ra in they
are designed to.
If th e underbody paneling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can gather between the underbody and
th e underbody paneling. If these materials
come into conta ct withhot parts on the
ex haust sy stem, they may catch fire .
#Ha ve theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or
#If driving saf etyis impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediatel y,paying atten‐
tion toroad and traf fic conditions, and
contact a qualified specialist workshop.
Declaration of conformity for wi reless vehi‐
cle co mponents
USA: "The wireless devices of this vehicle com‐
ply with Part15 ofthe FCC Rules. Operation is
subject tothefo llowing two conditions: 1) These
devices may not cause harmful inter fere nce, and
2) These devices must accept any interfere nce
re ceive d, including inter fere nce that may cause
undesired operation. Change s or modifications
not expressly appr ovedby the party responsible
fo r compliance could void the user's authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-e xemp t
RSS standard(s). Operation is subject tothefo l‐
lowing two conditions: (1) These devices may
not cause inter fere nce, and (2) These devices
General no tes 23

must accept any interfere nce, including inter fer‐
ence that may cause undesired operation of the
device."
USA: "Wireless charging sy stem for mobile devi‐
ces (Model: D-WMI20 15A): this device complies
with Part18 ofthe FCC Rules."
The name and address of there sponsible party
is:
Continental Automotive Sy stems US Inc.
24 00 Executive Hills Drive
Au burn Hills, MI 48326-2980
Uni tedSt ates of America
Diagnostics connection
The diagnostics connection is only in tended for
th e connection of diagnostic devices at a quali‐
fi ed specialist workshop.
&
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect equipment toa diagnostics
connection in theve hicle, it may af fect the
operation of vehicle sy stems.
As a result, the operating saf etyof theve hi‐
cle could be af fected.
#Only connect equipment toa diagnos‐
tics connection in theve hicle which is
appr ovedfo ryo ur vehicle byMercedes-
Benz.
& WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardizes the operating and road
saf etyof theve hicle.
#Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll.
#Alw ays ins tallth efloor mats securely
and as prescribed in order toensure
th at there is alw ays suf ficient room for
th e pedals.
#Do not use loose floor mats and do not
place floor mats on top of one ano ther.
* NO
TEBattery discharging from using
devices connected tothe diagnostics
connection
Using devices at the diagnostics connection
drains the batter y.
#Checkthech arge leve l of the batter y.
#Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance.
Connecting equipment tothe diagnostics con‐
nection can lead toemissions monitoring infor‐
mation being reset, forex ample. This may lead
to theve hicle failing tomeet therequ irements of
th e next emissions inspection during the main
inspection.
24 General no tes

Qualified specialistworkshop
An authorized Mercedes-Benz Center is a quali‐
fi ed specialist workshop. It has the necessary
specialist kn owledge, tools and qualifications to
cor rectly car ryout thewo rkrequ ired on your
ve hicle. This particularly applies towo rkreleva nt
to saf ety.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at an authorized Mercedes-Benz
Center:
RWo rkreleva nt tosaf ety
RService and maintenance work
RRepair work
RModifications, ins tallations and con versions
RWo rkon electronic component parts
Mercedes‑Benz recommends an au thorized
Mercedes‑Benz Center.
Cor rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position. When using
theve hicle, obser vethefo llowing
information:
RThe saf etyno tes in this manual
RThe vehicle tech nical da ta
RTraf fic ru les and regulations
RLa ws and saf etyst andards per taining to
mo torve hicles
Problems with your vehicle
If yo u should experience a problem with your
ve hicle, particularly one that you belie vemay
af fect its safe ope ration, weurge youto contact
an au thorized Mercedes-Benz service center
immediately tohave the problem diagnosed and
re ctified. If the problem is not resolved toyour
satisfaction, please discuss the problem again
with the authorized Mercedes-Benz service cen‐
te r or, if necessar y,contact us at one of thefo l‐
lowing addresses.
In the USA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC 3 Mercedes Drive
Montvale, NJ
0764 5-0350
In Canada:
Cu stomer Relations Department
Mercedes-Benz Canada, Inc.
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf ety defects
USA onl y:
The following text is published as requ ired of
manufacturers under Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5 pursuant tothe
"N ational Traf fic and Mo torVe hicle Saf etyAc t of
19 66".
If yo u belie vethat your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
Na tional Highw ayTraf fic Saf etyAd ministration
(NHT SA) in addition tonotifying Mercedes-Benz
US A,LLC.
General no tes 25

Restra int sy stem
Pr otection bythere stra int sy stem
The restra int sy stem includes thefo llowing:
RSeat belt sy stem
RAir bags
RChild restra int sy stem
RChild seat securing sy stem
In theev ent of an accident, there stra int sy stem
can:
RRe duce therisk of vehicle occupants coming
into contact with parts of theve hicle interior.
RRe duce thefo rc es towhich theve hicle occu‐
pants are subjected.
A seat belt can only pr ovide the best le vel of pro‐
te ction if it is worncor rectl y.Depending on the
de tected accident situation, Emergency Tension‐
ing Devices and/or air bags supplement the pro‐
te ction of fere dby a cor rectly wornseat belt.
Emer gency Tensioning Devices and/or air bags
are not depl oyed in everyaccident. So
that there stra int sy stem can pr ovide pr otec‐
tion, each vehicle occupant mus t:
RFasten their seat belt cor rectly.
RSit in an almost up right position with their
back against the seat backrest.
RSit with their feet resting on thefloor, if pos‐
sible.
RAlw ays be secured in an additional restra int
sy stem suitable for Mercedes-Benz vehicles
if th ey are under 5 ft(1.50 m) tall.
Ho wever,no sy stem available today can com‐
ple tely eliminate injuries and fata lities in every
accident situation. In particular, the seat belt
and air bag generally do no t p
r
otect against
objects penetrating theve hicle from the outside.
It is also not possible tocomplet elyrule out the
ri sk of injury caused bythe air bag deploying.
Re duced restra int sy stem pr otection
&
WARNING Risk of injury or death from
modifications tothere stra int sy stem
The restra int sy stem can no longer function
cor rectly af ter alterations ha vebeen made.
The restra int sy stem may then not pr otect
th eve hicle occupants as intended byfailing
in an accident or triggering unexpec tedly, for
ex ample
#Ne ver alter the parts of there stra int
sy stem.
#Ne verta mp er with the wiring or any
electronic component parts or their
software.
RIf it is necessary tomodify theve hicle to
accommodate a person with disabilities, con‐
ta ct an au thorized Mercedes-Benz Center for
de tails.
RUSA only: for de tails, con tact our Cu stomer
Assis tance Center on 1-800-FOR-MERCedes
(1‑800‑367‑63 72).
Occupant saf ety 31

Restra int sy stem functionality
When the ignition is switched on, a sy stem self-
te st is per form ed, during which the6
re stra int sy stem warning lamp lights up. It goes
out no later than a few seconds af terth eve hicle
is star ted. The components of there stra int sys‐
te m are then functional.
Re stra int sy stem malfunction
RThe 6 restra int sy stem warning lamp
does not light up when the ignition is
switched on.
RThe 6 restra int sy stem warning lamp
lights up continuously or repeatedly during a
journe y.
&
WARNING Risk of injury orfata l injury
due toa malfunction in there stra int sys‐
te m
If th ere stra int sy stem is malfunctioning,
re stra int sy stem components may be trig‐
ge red unintentionally or might not be trig‐
ge red at all in theev ent of an accident. This
may af fect the Emer gency Tensioning Device
or airbag, forex ample.
#Ha ve there stra int sy stem checked and
re paired immediately at a qualified spe‐
cialist workshop.
Fu nction of there stra int sy stem in an acci‐
dent
How there stra int sy stem works is de term ined by
th e se verity of the impact de tected and the type
of accident anticipated:
RFr ontal impact
RRe ar impact
RSide impact
RRo llover
The activation thre sholds forth e components of
th ere stra int sy stem are de term ined based on
th eev aluation of the sensor values measured at
va rious points in theve hicle. This process is pre-
em ptive in nature. The triggering/deployment of
th e components of there stra int sy stem should ta
ke place in good time at thest art of the colli‐
sion.
Fa ctors whi chcan only be seen and measure d
af te r a collision has occur red cann otplay a deci‐
sive role in air bag deployment, nor do they pro‐
vide an indication of air bag deployment.
The vehicle may be deformed significantly with‐
out an air bag being deplo yed. This is the case if
only parts which are relatively easily deformed
are af fected and thera te ofvehicle deceleration
is not high. Con versely, an air bag may be
deplo yedev en though theve hicle suf fers only
minor deformation. If very rigid vehicle parts
such as longitudinal members are hit, forex am‐
ple, theve hicle deceleration may be high enough
fo rth is to happen.
32
Occupant saf ety

The components of there stra int sy stem can
be activated or deplo yed independently of
each other:
Component De tected deploy‐
ment situation
Emer gency Tension‐
ing Devices Fr
ontal impact, rear
impact, side impact,
ro llo ver
Driver's air bag, front
passenger air bag Fr
ontal impact
Knee air bag Frontal impact
Side air bag Side impact
Wi ndow air ba gS ide impact,rollo ver,
frontal impact
PRE-SAFE®Impulse
Side Side impact
The front passenger air bag can only be
deploy
ed in an accident if thePA SSENGER AIR
BA G OFF indicator lamp is off. If the front
passenger seat is occupied, make sure, bo thbefore and during
the journe y,that thest atus of
th e front passenger air bag is cor rect
(
→page 42).
&
WARNING Risk of burn s from hot air bag
components
The air bag parts are hot af ter an air bag has
been deploy ed.
#Do nottouch the air bag parts.
#Ha ve a deplo yed air bag replaced at a
qu alified specialist workshop as soon
as possible.
Mercedes-Benz recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident. Take this into account, partic‐
ularly if an Emer gency Tensioning Device is trig‐
ge red or an air bag deplo yed.
If th e Emer gency Tensioning Devices are trig‐
ge red or an air bag is deplo yed, youwill hear a
bang, and a small amount of powder may also be
re leased:
RThe bang will not generally af fect your hear‐
ing.
RIn general, the powder released is not haz‐
ardous tohealth but may cause short-term
breathing dif ficulties topersons suf fering
from as thma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr eve nt brea thing dif ficulties.
Air bags and pyrotech nic Emergency Tensioning
Devices contain pe rchlorate material, which may
re qu ire special handling or environmental pro‐
te ction measure s.Na tional guidelines rega rding
wa ste disposal must be obser ved. In California,
see http://www.dtsc.ca.gov/HazardousWas te/
Pe rchlorate/index.cfm.
Seat belts
Pr otection pr ovided bythe seat belt
Alw aysfast enyour seat belt co rrectly before
st arting a journe y.A seat belt can only pr ovide
th e best le vel of pr otection if it is worncor rectl y.
Occupant saf ety 33

&WARNING Risk of injury or death dueto
incor rectly fastened seat belt
If th e seat belt is not worncor rectly, it can‐
not per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction suddenly .
#Always ensure that all vehicle occu‐
pants ha vetheir seat belts fastened
cor rectly and are sitting prope rly.
RThe seat belt mus t:
-Not be twisted and must fit tightly and
snugl yacross your body .
-Berouted across the center of the
shoulders and as low down towa rdsth e
hips as possible.
RThe shoulder section of the seat belt should
not touch your ne cknor be routed under
yo ur arm or behind your bac k.
RAvoid wearing bulky clo thing, e.g. a winter
coat.
RPush the lap belt down as far as possible
across your hips and pull tight withth e shoul‐
der section of the belt. Ne verro ute the lap
belt across your abdomen.
RNe verro ute the seat belt across sharp, poin‐
te d, abrasive or fragile objects.
ROnly one person should use each seat belt at
any one time. Ne ver all owbabies and chil‐
dren totrave l sitting on the lap of ano ther
ve hicle occupant.
RNe ver secure objects with a seat belt if the
seat belt is also being used byone of the
ve hicle's occupants. Alw ays obser vethe
instructions for loading theve hicle when
securing objects, luggage or loads
(
→page 101).
Th eseat belt son thefo llowing seats are equip‐
ped with a child seat saf etyfe ature:
RFr ont passenger seat
RRe ar seats
The seat belts forth efo lding bench seat in the
cargo compart ment are not equipped with a
ch ild seat saf etyfe ature. Ac
tivate or deacti vate thech ild seat saf etyfe a‐
t

ure of the seat belt (→page 48).
If ch ildren are tra veling in theve hicle, be sure to
obser vethe instructions and saf etyno tes on
"Children in theve hicle" (
→page 46).
Re duced pr otection
&
WARNING Risk of injury or death dueto
incor rect seat position
The seat belt does not of ferth e intended
le ve l of pr otection if you ha venot mo vedth e
seat backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide underneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple.
#Ad just the seat proper lybefore begin‐
ning your journe y.
#Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
34
Occupant saf ety