2018 MERCEDES-BENZ E-CLASS WAGON airbag

Atagl ance .................................................... 6
Cockpit ........................................................... 6
Wa rning and indicator lamps .......................... 8
Overhead control panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16
DigitalOperator' sManua l........................ .18
Callin g upthe Digital Operator's Manual ...... 18
General notes............................................. 19
Pr otecting the environment .......................... 19
Mercedes-Benz GenuineParts ....................... 19
Operator's Manual ........................................2 0
Service and vehicle operation ....................... 21
Operating saf ety.......................................... .22
Declaration of conformity for wireless
ve hicle components .....................................2 3
Diagnost ics connection ................................ 24
Qualified specialist workshop ....................... 25
Cor rect use of theve hicle ............................2 5
Problems with your vehicle ........................... 25
Re porting saf etydefects .............................. .25
Limited Warranty .......................................... 26 QR codes
forth ere scue card ....................... 26
Ve hicle data storage .....................................2 6
Copyright .. .................................................... 29
Occupant safety......................................... 31
Re stra int sy stem .......................................... .31
Seat belts ..................................................... 33
Airbags ......................................................... 38
PRE-SAFE
®sy stem ....................................... 45
Children in theve hicle ..................................4 6
Pe ts in theve hicle ........................................5 5
Opening and closing.................................. 56
SmartK ey...................................................... 56
Doors ............................................................ 61
Load compartment ....................................... 64
Ro ller sun blinds .......................................... .70
Side windo ws................................................ 71
Sliding sunroof .............................................. 75
Anti-theft pr otection .................................... .80
Seats and stowing .................................... .82
No tes on the cor rect driver's seat position ... 82 Seats ............................................................ 83
St
eering wheel ............................................. .98
Using the memory function ........................ 100
St ow age areas ............................................ 101
Cup holder .................................................. 115
Ashtr ayand cigar ette lighter ...................... .116
Soc kets ....................................................... 117
Wi reless charging of the mobile phone
and connection with theex terior antenna .. 120
Ins talling/ removing thefloor mats .............1 22
Light and visibility................................... 123
Exterior lighting .......................................... 123
Interior lighting ........................................... 127
Wi ndshield wiper and windshield washer
sy stem ........................................................ 129
Mir rors ........................................................ 132
Operating the sun visors ............................. 135
Infrared reflective windshield ..................... .135
Climate control ........................................ 136
Overview of climate cont rol sy stems ......... .136
Operating the climate control sy stem ......... 137
2
Conte nts

*NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessories or from repairs or
we lding
Airbags, Emer gency Tensioning Devices, as
we ll as control units and sensors forth e
re stra int sy stems, may be ins talled in thefo l‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCo ckpit
RInstrument clus ter
RCente r console
#Do not ins tall accessories such as audio
sy stems in these areas.
#Do not car ryout repairs or welding.
#Have accessori esretrofitted at a quali‐
fi ed specialist workshop.
Yo u could jeopardize the operating saf etyof your
ve hicle if you use parts, tires and wheels as well
as accessories releva nt tosaf etywhic hha ve not
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz GenuineParts
or parts of equal quality. Only use tires, wheels
and accessory parts that ha vebeen specifically
appr ovedfo ryo ur vehicle model.
Mercedes-Benz GenuineParts are subject to
st rict quality control. Each part has been spe‐
cially de veloped, manufactured or selecte dfo r
Mercedes-Benz vehicles and fine-tuned forth em.
Therefore, only Mercedes-Benz GenuineParts
should be used.
More than 300,000 dif fere nt Mercedes-Benz
GenuineParts are available for Mercedes-Benz
models.
All au thorized Mercedes-Benz Centers maintain
a supply of Mercedes-Benz GenuineParts for
necessary service and repair work. In addition,
st ra tegically located parts-delivery centers pro‐
vide forqu ick and reliable parts service. Alw
ays specify theve hicle identification number
(VIN) (→page 392) when ordering Mercedes-
Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Opera tor's Man‐
ual going topress. Countr y-specific dif fere nces
are possible. No tethat your vehicle may not be
equipped with all features descri bed. This also
applies tosaf ety-re leva nt sy stems and functions.
Therefore, the equipment on your vehicle may
dif fer from that in the descriptions and illustra‐
tions.
The original pur chase contract documentation
fo ryo ur vehicle contains a list of all of the sys‐
te ms in your vehicle.
Should you ha veany questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet
are impor tant documents and should be kept in
th eve hicle.
20
General no tes

Restra int sy stem functionality
When the ignition is switched on, a sy stem self-
te st is per form ed, during which the6
re stra int sy stem warning lamp lights up. It goes
out no later than a few seconds af terth eve hicle
is star ted. The components of there stra int sys‐
te m are then functional.
Re stra int sy stem malfunction
RThe 6 restra int sy stem warning lamp
does not light up when the ignition is
switched on.
RThe 6 restra int sy stem warning lamp
lights up continuously or repeatedly during a
journe y.
&
WARNING Risk of injury orfata l injury
due toa malfunction in there stra int sys‐
te m
If th ere stra int sy stem is malfunctioning,
re stra int sy stem components may be trig‐
ge red unintentionally or might not be trig‐
ge red at all in theev ent of an accident. This
may af fect the Emer gency Tensioning Device
or airbag, forex ample.
#Ha ve there stra int sy stem checked and
re paired immediately at a qualified spe‐
cialist workshop.
Fu nction of there stra int sy stem in an acci‐
dent
How there stra int sy stem works is de term ined by
th e se verity of the impact de tected and the type
of accident anticipated:
RFr ontal impact
RRe ar impact
RSide impact
RRo llover
The activation thre sholds forth e components of
th ere stra int sy stem are de term ined based on
th eev aluation of the sensor values measured at
va rious points in theve hicle. This process is pre-
em ptive in nature. The triggering/deployment of
th e components of there stra int sy stem should ta
ke place in good time at thest art of the colli‐
sion.
Fa ctors whi chcan only be seen and measure d
af te r a collision has occur red cann otplay a deci‐
sive role in air bag deployment, nor do they pro‐
vide an indication of air bag deployment.
The vehicle may be deformed significantly with‐
out an air bag being deplo yed. This is the case if
only parts which are relatively easily deformed
are af fected and thera te ofvehicle deceleration
is not high. Con versely, an air bag may be
deplo yedev en though theve hicle suf fers only
minor deformation. If very rigid vehicle parts
such as longitudinal members are hit, forex am‐
ple, theve hicle deceleration may be high enough
fo rth is to happen.
32
Occupant saf ety

Airbags
Overview ofairbags
1Knee airbag
2Driver's airbag
3Fr ont-passenger airbag
4Wi ndow airbag
5Side airbag
The ins tallation location of an airbag is identified
by the AIRB AGsymbol. When activated, an airbag can pr
ovide addi‐
tional pr otection for the respective vehicle
occupant.
Airbag Potential pr otection for
…
Knee airbag Thigh, knee and lo wer leg
Driver's airbag,
front passenger
airbag Head and
ribcage
Wi ndow airba gHead
Side airbag Ribcage, also pelvis for
front seat occupants
The front passenger airbag can only be deploy ed
in an accident if thePA SSENGER AIR BAG OFF
indicator lamp is off. If the front passenger seat
is occupied, make sure, bo thbefore and during
th e journe y,that thest atus of the front
passenger airbag is cor rect (
→page 42). *
NO
TEImpo rtant points toremember if
th e front passenger seat is unoccupied
In an accident, the components of the
re stra int sy stem may deploy unnecessarily
on the front passenger side if:
RThere are heavy objects on the front
passenger seat.
RThe seat belt tongue is engaged in the
seat belt buckle of the front passenger
seat and the front passenger seat is
unoccupied.
#St ow objects in a suitable place.
#Only one person should use each seat
belt at any one time.
Protection po tential of air bags
Depending on the accident situation, an air bag
may supplement the pr otection of fere dby a cor‐
re ctly fastened seat belt.
38
Occupant saf ety

Reduced air bag pr otection
&
WARNING Risk of injury from modifica‐
tions tothe airbag co ver
If yo u modify an airbag co ver or af fix objects
such assticke rs to it,the airbag can no lon‐
ge r function cor rectl y.
#Ne ver modify an airbag co ver and do
not af fix objects toit.
The ins tallation location of an air bag is identi‐
fi ed bythe AIRB AGsymbol .
&
WARNING Risk of injury or death dueto
th e use of unsuitable seat co vers
Uns uitable seat co vers can obstruct or pre‐
ve nt the deployment of air bags integrated
into the seats.
Consequentl y,the air bags cannot protect
ve hicle occupants as they are designed to
do. In addition, operation of the automatic
front passenger air bag shutoff may be
re stricted.
#Yo u should only use seat covers that
ha ve been appr oved forth e cor respond‐
ing seats byMercedes-Benz.
&
WARNING Risk of injury duetomalfunc‐
tions of the sensors in the door paneling
Sensors tocontrol the airbags are located in
th e doors. Modifications or worknot per‐
fo rm ed cor rectly tothe doors or door panel‐
ing, as well as damaged doors, can lead to
th e function of the sensors being impaired.
The airbags might therefore not function
proper lyany more.
Consequent ly,th e airbags cannot protect
ve hicle occupants as they are designed to
do.
#Ne ver modify the doors or parts of the
doors.
#Alw ays ha vewo rkon the doors or door
paneling car ried out at a qualified spe‐
cialist workshop.
&
WARNING Risk of injury duetodeplo yed
airbag
A deplo yed airbag no longer has a pr otective
function and cann otprotect as intended in
th eev ent of an accident.
#Ha ve theve hicle towe dto aqu alified
specialist workshop in order tohave the
deplo yed airbag replaced.
Ha ve deplo yed air bags replaced immediately.
St atus of the front passenger airbag
Po ints toremember when the front
passen ger seat is occupied
The au tomatic front passenger air bag shutoff is
able todetect whe ther the front passenger seat
is occupied bya person or a child restra int sys‐
te m. The front passenger air bag is enabled or
disabled accordingly.
When ins talling a child restra int sy stem on the
front passenger seat:
REnsure that thech ild restra int sy stem is posi‐
tioned cor rectly (→page 46).
40
Occupant saf ety

RAlways obser vethech ild restra int sy stem
manufacturer's ins tallation instructions.
RNe ver place objects under or behind the
ch ild restra int sy stem, e.g. cushions.
RFu lly retract the seat cushion length adjust‐
ment.
RThe entire base of thech ild restra int sy stem
must alw aysre st on the seat cushion of the
front-passenger seat.
RThe backrest of thefo rw ard-facing child
re stra int sy stem must, as far as possible, be
re sting on the seat backrest of the front
passenger seat.
RThe child restra int sy stem must not touch the
ro of or be put under stra in by the head
re stra ints. Adjust the seat backrest inclina‐
tion and the head restra int setting accord‐
ing ly.
&
WARNING Risk of injury or death dueto
objects between the sitting sur face and
th ech ild restra int sy stem
Objects between the sitting sur face and the
ch ild restra int sy stem could af fect the func‐
tion of the automatic front passenger airbag
shutoff.
This could result in the front passenger air‐
bag not functioning as intended during an
accident.
#Do not place any objects between the
sitting sur face and thech ild restra int
sy stem.
#The entire base of thech ild restra int
sy stem must alw aysre st on the sitting
sur face of the front passenger seat.
#The backrest of thefo rw ard-facing child
re stra int sy stem must lie as flat as pos‐
sible against the backrest of the front
passenger seat.
#Alw ays comply with thech ild restra int
sy stem manufacturer's ins tallation
instructions.
A person in the front passenger seat mus t:
RFasten their seat belt cor rectly.
RSit in an almost up right position with their
back against the seat backrest.
RSit with their feet resting on thefloor, if pos‐
sible.
Otherwise, the front passenger air bag may be
deactivated bymis take ,fo rex ample because the
front passenger:
RTr ans fers their weight bysupporting them‐
selves on a vehicle armrest.
RSits in such a wayth at their weight is raised
from the sitting sur face.
&
WARNING Risk of injury or death dueto
deactivated front passenger airbag
If th ePA SSENGER AIR BAG OFF indicator
lamp is lit, the front passenger airbag is disa‐
bled. It will not be deplo yed in theeve nt of
an accident and cannot pe rform its intended
pr otective function.
Occupant saf ety 41

A person in the front passenger seat could
th en, forex ample, come into con tact wi th
th eve hicle interior, especially if the person is
sitting too close tothe cockpit.
If th e front passenger seat is occupied,
alw ays ensure that:
RThe classification of the person in the
front passenger seat is cor rect and the
front passenger airbag is enabled or disa‐
bled in accordance with the person in the
front passenger seat.
RThe front passenger seat has been mo ved
as far back as possible.
RThe person is seated cor rectl y.
#Ensure , bothbefore and during the jour‐
ne y,that thest atus of the front
passenger airbag is cor rect.
PA SSENGER AIR BAG indicator lamp
Sy stem self-te st
Whenthe ignition is switched on, a sy stem self-
te st is per form ed during which the two
PA SSENGER AIR BAG ON and OFF indicator
lamps light up simultaneousl y.The
status of the front passenger airbag is then
displa yed:
RPA SSENGER AIR BAG ON lights up for
60 seconds, subsequently bo thindicator
lamps are off (PASSENGER AIR BAG ON and
OFF): the front passenger airbag is able to
deploy in theeve nt of an accident.
RPASSENGER AIR BAG OFF lights up continu‐
ously: the front passenger airbag is disabled.
It will then not be deplo yed in theev ent of an
accident.
If th ePA SSENGER AIR BAG ON indicator lamp is
off, only thePA SSENGER AIR BAG OFF indicator
lamp sho wsthest atus of the front passenger
airbag. The PASSENGER AIR BAG OFF indicator
lamp may be lit continuously or be off.
If th ePA SSENGER AIR BAG OFF indicator lamp
and the6 restra int sy stem warning lamp
light up simultaneousl y,the front passenger seat
may not be used. Also in this case, do not ins tall
a ch ild restra int sy stem on the front passenger
seat. Ha vethe automatic front passenger airbag
shutoff checked and repaired immediately at a
qu alified specialist workshop.
42
Occupant saf ety

&WARNING Risk of accident caused by
incor rectly ins talled child restra int sys‐
te ms
If th ech ild restra int sy stem is not cor rectly
ins talled or secured, it could release in the
ev ent of an accident, sudden braking or a
sudden change in direction.
The child restra int sy stem could be flung
around and hit vehicle occupants. This poses
an increased risk of injury or even fata l
injur y.
#Always ins tallch ild restra int sy stems
cor rectl y,eve n when not in use.
#Alw ays comply with thech ild restra int
sy stem manufacturer's ins tallation
instructions.
& WARNING Risk of injury or death caused
by the use of damaged child restra int
sy stems
Child restra int sy stems or their retaining sys‐
te ms that ha vebeen subjec tedto a load in
an accident may then not be able toper form
th eir intended pr otective function.
The child cannot be restra ined in theeve nt of
an accident, heavy braking or a sudden
ch ange of direction.
#Alw aysre place child restra int sy stems
immediately that ha vebeen damaged or
in vo lved in an accident.
#Ha ve the securing sy stems forth ech ild
re stra int sy stems checked at a qualified
specialist workshop before ins talling a
ch ild restra int sy stem again.
A boos ter seat may be necessary toachie ve
proper seat belt positioning forch ildren over
40 lbs (18 kg) in weight until they reach a height
where a thre e-point seat belt can be fitted prop‐
erly wi thout a boos ter seat.
The following no tes must be obser ved:
RWhen ins talling a child restra int sy stem on
th e front passenger seat, the information on
ins talling a child restra int sy stem on the front
passenger seat (
→page 52).
RInstructions and saf etyno tes on the auto‐
matic front passenger airbag shutoff .
RSaf etyno tes on the seat belt (→page 33).
RInformation on the cor rect use of the seat
belt (→page 37).
Ac tivating/deactivating the child seat saf ety
fe ature of the seat belt
&
WARNING Risk of injury or death if a
seat belt is unfas tened while theve hicle
is in motion
If th e seat belt is released while theve hicle is
in motion, thech ild restra int sy stem is no
longer cor rectly secure d. Thechild seat
saf etyfe ature is deactivated and the seat
belt is dr awn in a bit bythe inertia reel.
It is therefore not possible toengage the seat
belt again.
#Pull over and stop theve hicle safely as
soon as possible, paying attention to
ro ad and traf fic conditions.
48
Occupant saf ety