2018 MERCEDES-BENZ E-CLASS SEDAN tow
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Connecting USB devices* NO
TEDama gecaused byhigh temp era‐
tures
High temp eratures can damag eUSB devices.
#Remo vetheU SB device af teru se and
ta ke it out of thev ehicle.
The multimedia connection unit is found inthe
stow agec ompartment unde rthe armres tand
has tw oUSB ports. Depending on thev ehicle's
equipment, additional USB ports can be found in
th es towa ge compartment of thec enter console
or rear folding compartment.
#Connect theU SB device totheU SB port.
Pla yable music files ar eplaye db acko nlyi f
th ec orresponding media displa yisactivated.
% Use theU SB por tidentified byç touse
Ap ple CarPlay™ and An droid Auto. Selecting
atrack
Multimedia sy stem:
, 0 H G L D
Selecting atrack byskipping toatrack
#To skip backwards or forw ards toa
track: navigat eupord own.
Selecting atrack usingt he current trac klist
#Select è.
#Select & X U U H Q W 7 U D F N / L V W .
#Selectatrack .
Selecting playbac koptions
Multimedia sy stem:
, 0 H G L D.Z 2 S W L R Q V
Playing bac ksimilar trac ks
#Select 3 O D \ 6 L P L O D U 7 U D F N V.
At rack list wit hs imilar trac ksis created and
pla yedb ack. Playbac
kmode
#Select 5 D Q G R P 0 R G H & X U U H Q W 3 O D \ O L V W .
The cur rent trac klistisp laye dinr andom
order.
#Select 5 D Q G R P 0 R G H & X U U H Q W 0 H G L X P.
All trac kson thea ctiv edatas torage medium
ar ep laye dinr andom order.
#Select 1 R U P D O 7 U D F N 6 H T X H Q F H .
The cur rent trac klistisp laye dint he order it
appear sonthe dat astora ge medium.
Controlling media playback
Multimedia sy stem:
, 0 H G L D.y _ _ 3 O D \ E D F N & R Q W U R O
Ab ar wit hplaybac kcontrols is shown.
#To pause playback:p ress thet ouchpad.
The Ë symbol is displa yed.
#To resume playback:p ress thet ouchpad
again.
The Ì symbol is displa yed.
To fast forw ard/r ewind
#Tomo veË onthet imeline: swipe lef tor
ri ght on thet ouchpad.
300
Multimedia sy stem
Page 305 of 498
Activating/deactivatin gfull-scree nmode
Multimedia sy stem:
, 0 H G L D.à 0 H G L D 6 R X U F H V
#Select adatas torage medium.
Pla yable video files ar eplaye db ack.
#To activat efull-scree nmode: select #
) X O O 6 F U H H Q.
#To deactivat efull-scre en mode: pressthe
to uchpad.
Changing video settings
Multimed iasystem:
, 0 H G L D.Z 2 S W L R Q V. 3 L F W X U H ) R U
P D W
The following pictur eformats ar eavailable:
R $ X W R P D W L F
R
R
R = R R P
#Select apictur eformat. Ad
justin gthe brightness manually
#Select % U L J K W Q H V V .
#Adjus tthe brightness.
Media sear ch
Starting them edia sear ch
Multimedia sy stem:
, 0 H G L D.ª 6 H D U F K
Depending on thec onnected media sources and
fi les, thef ollowing categories ar eliste d:
R & X U U H Q W 7 U D F N / L V W
R . H \ Z R U G 6 H D U F K
R 3 O D \ O L V W V
R $ U W L V W V
R $ O E X P V
R 7 U D F N V
R ) R O G H U
R 0 X V L F * H Q U H V
R < H D U
R & R P S R V H U V
R 9 L G H R V
R 3 R G F D V W V (Apple®devices)
R $ X G L R E R R N V (Apple®devices)
#Selectacategor y.
% The categories ar eavailable as soon as the
entir emedia conte nt hasbeenr ead in and
analyzed.
Media Inter face
Information abou tthe Media Inter face
Media Inte rface is auniversal inter face fort he
connection of mobile audioe quipment. The mul‐
timedias ystemh as tw oUSB ports. The USB
ports ar elocated in thes towa ge compartment
unde rthe armrest.
Suppor tedd evices
The Media Inter face allo wsyoutoc onnect the
fo llowing dat astorage media:
RiPod®
RiPhone®
RMP3 pla yer
Multimedia sy stem 303
Page 329 of 498
RThe blowerfor thev entilation/heating is
swit ched off.
RThe windshield wipe rswitchisinp osition
g.
RIn car washes wit haconveyo rs ystem: neu‐
tral iis engaged.
RThe SmartK eyis at adista nce of at least
10 ft(3 m) away from thev ehicle, otherwise
th et runk lid could open unintentionall y.
% If, af tert he car wash, your emo vethew ax
from thew indshield and wiper rubber ,this
will pr event smearing and reduce wiper
noise.
Information on using apowe rwasher
&
WARNING Risk of accident whe nusing
high-pressur ecleaning equipment wi th
ro und-s pray nozzles
The wate rjet from around-spr aynozzle( dirt
grinder) ma ycause damage totires and sus‐
pension components that is no tvisible.
Component sdamaged in this wa ym ayfail
unexpec tedly.
#Do no tuse high-pressur ecleaning
equipment wi thround-spr aynozzles to
clean your vehicle.
#Damaged tires or suspension compo‐
nentsm ustber eplaced immediatel y.
Toavo id damag etoyourvehicle, obser vethef ol‐
lowing when using apowerwa sher:
RKeep theS martK eyat leas t10ft(3m)a way
from thev ehicle. Otherwise thet runk lid
could open unintentionall y.
RMaintainadista nce of at leas t11.8i n
(30 cm) tothev ehicle.
RVehicles with deco rativ efoil: parts of your
ve hicle ar ecove redw ithad ecorativ efoil.
Maintain adista nce of at leas t27.6i n
(70 cm) between thef oil-co veredp arts of the
ve hicle and then ozzle of theh igh pressure
cleaner .Move thep owe rwashern ozzle
around whils tcleaning.
RObser vethei nformation on thec orrect dis‐
ta nce in thee quipment manufacturer's oper‐
ating instructions.
RDo no tpoint then ozzle of thep owerwa sher
directl yatsensitiv eparts suc hastires, slits,
electrical component parts, batteries, light
sources and ventilation slot s.
Washing the vehicl ebyh and
Observethel egal requirements, e.g. in anumber
of countries, washing byhand is onl ypermitted
in specially designated wash ba ys.
#Use amild cleaning agent, e.g. car shampoo.
#Washthev ehicle wit hlukewa rmwate rusing
as oftc ar sponge. When doing so, do not
ex pose thev ehicle todirect sunlight.
#Carefully hose thev ehicle of fwithw ater and
dr yu sing achamois. Take car enot to point
th ew ater je tdirectl ytow ards thea ir inlet
grille.
Maintenanc eand care 327
Page 336 of 498
Emergency
Re moving the saf etyv est
The saf etyv ests ar elocated in thes afet yv est
compartments in thed rive r's and front
passenger door stowagec ompartments.
#To remo ve:pull ou tsafet yj acketb ag 1 by
loop 2.
#Open saf etyv estb ag 1 and pull out the
saf etyv est.
% Ther earealso saf etyv estc ompart ments in
th er ear door stowagec ompartment sin
whic hsafet yv ests can be stowed.
1Maximum number of washes
2Maximum wash temp erature
3Do no tbleach
4Do no tiro n
5Do no tuse alaundr ydryer
6Do no tdry-clean
7Thi sisac lass2jacket The
requ irements defined bythel egal standard
ar eo nly fulfille difthe saf etyv estist he cor rect
size and is fully closed.
Re place thes afet yv estif:
Rit is damaged or dir tonthereflectiv estrips
cannol onger be remo ved
Rthem aximum number of washes is exceeded
Rthef luorescence of thes afet yv esth as faded
Flat tire
Note sonf lat tires
&
WARNING Risk of accident duetoaf lat
tire
Af lat tir eseve rely affects thed riving charac‐
te rist ics as well as thes teering and braking
of thev ehicle.
Ti re sw ithout run-flat characteristics:
#Do no tdrive on wit haflat tire.
#Chang ethe flat tir eimmediatel ywith
th ee mer gency spa rewheel or spare
334
Breakdown assis tance
Page 347 of 498
#First,r emo vethej umper/charging cable
from ground point 3and negativ epole of
th ed onor batter y,then from positiv eclamp
2 and positiv epole of thed onor batter y.
Begine acht imew itht he contacts on your
ow nv ehicle firs t.
#Af terr emoving thej umper/charging cable,
close co ver1 of positiv eclamp 2. Fu
rther information can be obtained at aquali‐
fi ed specialis tworks hop.
To ws tarting or towing away
Perm itted towing me thods
Mercedes-Ben zrecommends transportin gyour
ve hicle in thec ase of abreakdown, rath er than
to wing it away. *
NO
TEDama getothev ehicle due to tow‐
ing away incor rectly
#Obser vethei nstruction sand no teso n
to wing away.
Breakdown assis tance 34
5
Page 348 of 498
Perm itted towing me thods
Ve hicl eequipment/to wing
me thod
Bo th axlesont hegroundFront axle raisedRe ar axle raised
Ve hicles wit hmanual transmission Yes, maximum 31miles( 50 km) at
31 mp h(50 km/h) Ye
s, maximum 31miles( 50 km) at
31 mp h(50 km/h) Ye
s, maximum 31miles( 50 km) at
31 mp h(50 km/h)
Ve hicles wit hautomatic transmis‐
sion Ye
s, maximum 31miles( 50 km) at
31 mp h(50 km/h) No
Yes, if thes teering wheel is fixe di n
th ec enter position wit hasteering
wheel loc k.
4MATIC vehicles Yes, maximum 31miles( 50 km) at
31 mp h(50 km/h) No
No
Towing wit haraiseda xle:towing should be
per form ed byatow ing compan y.
Towing thev ehicle wit hbotha xlesont he
gr ound
#Obser vethen otes on thep ermitted towing
me thods (→pag e345) (→pag e346).
#Mak esuret hat theb atter yisc onnected and
ch arge d.
When theb atter yisd ischar ged:
Rthee ngine cannot bestar ted.
Rth ee lectric parking brak ecannot bereleased
or applied.
Rve hicles with automatic transmission: the
automatic transmission canno tbeshiftedt o
position iorj.
34 6
Breakdown assis tance
Page 349 of 498
%Vehicles with automatic transmission: if
th ea utomatic transmission cannot be shif‐
te dtop osition i,ort he multifunction dis‐
pla yint he instrument clus terd oes no tshow
anything, ha vethev ehicle transpor ted
aw ay(
→pag e348). Atow ing vehicle wit hlift‐
ing equipment is requiredforv ehicle trans‐
por tation.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces
The driv etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances.
#At ow ing speed of 30 mph(50 km/h)
mus tnotbe exc eeded.
#Atow ing dis tance of 30 miles (50 km)
mus tnotbe exc eeded.
&
WARNING Risk of accident whe ntow ing
av ehicle whic histoo heavy
If th ev ehicle being tow- star tedort owed
aw ay is heavier than thep ermissible gross
mass of your vehicle, thef ollowing situations
can occur:
RThe towing eyem aybecome de tach ed.
RThe vehicle/trailer combination may
swer veoreve noverturn.
#If ano ther vehicle is tow- star tedo r
to we da way,its weight mus tnotexc eed
th ep ermissible gross mass of your ow n
ve hicle.
Ifav ehicle mus tbetow-sta rted or towe da way,
its weight mus tnotexc eed thep ermissible gross
mass of thet ow ing vehicle.
#Information on thep ermissible gross mass of
th ev ehicle can be found on thev ehicle iden‐
tification plate.
#Ve hicles with automatic transmission: do
no to pen thed rive r's door or front passenger
door ,otherwise thea utomatic transmission
automaticall yshifts toposition j.
#Installth et ow ing eye(→pag e350).
#Attach thet ow bar.
* NO
TEDama gedue toincor rect connec‐
tion
#Onl yconnect thet ow ro pe or towb arto
th et ow ing eyes.
#Deactivat ethe automatic locking mechanism
(→pag e64).
#Do no tactivat ethe HOLD function.
#Deactivat eActiv eBrake Assi st(→pag e164).
#Ve hicles with automatic transmission:
shif tthe automatic transmission toposition
i.
#Re lease thee lectric parking brake.
Breakdown assis tance 34
7
Page 350 of 498
&WARNING Risk of accident duetol imi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
Rthei gnition is switched off.
Rtheb rake system or po wersteering sys‐
te mism alfunctioning.
Rthee nergy supply or theo n-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signif‐
icantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normall yrequired.
#Use atow bar.
#Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay.
* NO
TEDama gedue toexcessiv etracti ve
po we r
Ifyo up ullaway sharpl y,thet ractiv epowe r
ma ybet oo high and thev ehicles could be
damaged.
#Pull away slowl yand smoo thly.
Loading the vehicl efor transport
#Obser vethen otes on towing away
(→pag e346).
#Connec tthe towb arto thet ow ing eyet o
load thev ehicle.
#Vehicles with automatic transmission:
Shif tthe automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
The au tomatic transmission ma ybelocked
in position jinthee vent of damage tothe
electrical sy stem. Toshif ttoi,p rovide the
on-boar delectrical sy stem wit hpowe r
(
→pag e342).
#Load thev ehicle ont othe transpor ter.
#Ve hicles with automatic transmission:
Shif tthe automatic transmission toposition
j.
#Use thee lectric parking brak etosecurethe
ve hicle and pr event it from rolling away.
#Onl ysecur ethe vehicle bythew heels.
Ve hicles with AD SPLUS(Ad aptiv eDamping
Sy stem PLUS)
&
WARNING Risk of an accident when
transporting vehicles wit hAdaptive
Damping Sy stem PLUS
The reduced damping forc es on thev ehicle
being transpor tedc an cause thev ehicle/
trailer combinatio ntostart to swing.
As aresult, when transporting vehicles with
th eA daptiv eDampingS ystemP LUS,the
ve hicle/trailer combination ma ystart to skid.
Consequentl y,yo uc ould lose cont rolofy our
ve hicle.
#When transporting, ensur ethat:
34 8
Breakdown assis tance