Service andvehicl eoperation
Vehicl eoperation outside theU SAor Canada
When youa reabroad withyour vehicle, obser ve
th ef ollowing points:
RService points or replacemen tparts ma ynot
be available immediatel y.
RUnleaded fuel ma ynotbe available forv ehi‐
cles wit hacatalytic con verter .L eaded fuel
ma ycause damag etothe catalytic con verter.
RThe fuel ma yhave anextreme lylowo ctane
number .Unsuita ble fuel can cause engine
damage.
Some Mercedes-Benz models ar eavailable in
Europe thro ugh our European De liveryP rogram.
Fo rm orei nformation, please consult an au thor‐
ized Mercedes‑Benz service center ,orwrite to
one of thef ollowing address:
In theU SA:
Mercedes-Benz US A,LLC
EuropeanD eliveryDepartment
One Mercedes Drive
Montvale,NJ0 7645-0350 In Canada:
Mercedes-Benz Canada
,Inc.
EuropeanD eliveryDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9
Maintenance
Yo ur cus tomer advisor confirms thes ervice in
th es ervice report.
Ro adside Assistance
The Mercedes-Benz Roadside Assis tance Pro‐
gram of fers tech nica lhelpint he case of a
breakdown. Your calls tothet oll-free Roadside
Assis tance Hotline ar eanswe redbyo ur agents
24 hour sad ay,3 65 da ysay ear.
1-800-FOR-MERCedes (1-800-367-63 72)(USA)
1-800-387-0 100( Canada)
Yo uc an find fur ther information in the
Mercedes-BenzR oadside Assistance Program
brochure (USA) orthe" Roadside Assis tance" section in
them aintenanc eand warrant yinfor‐
mation bookle t(Canada). Youw illfind bo thin
th ev ehicle document wallet.
Chang eofaddress or chang eofo wnership
Inthee vent of achang eofa ddress, please send
us the" Notification of address change" in the
Service and Guarantee bookle torsimply cal lthe
Mercedes-BenzC ustomer Assis tance Center
(USA) on theh otline number
1-800-FO R-MERCedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )on1 -800-387-0 100. We
can then reac hy ou in atimel yfashion, if neces‐
sar y.
If yo us ellyour Mercedes, pleasel eave all litera‐
tur eint hevehicle so that it is available tothe
next owner .Ify ou ha vepur chased aused vehi‐
cle, please send us the" Notice of Pur chase of
Used Car" in theS ervice and Guarantee booklet
or simpl ycall theM ercedes-Benz Cus tomer
Assis tance Center (USA) at theh otline number
1-800-FO R-MERCedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )at1 -800-387-0 100.
Gene raln otes 21
Depending onther espectiv eintegration type,
th is includes, fore xamp le:
Rgeneral vehicle information
Rposition data
This enables theu se of selected smartphone
Apps, e.g. navigation or music playbac k.Ther eis
no fur ther interaction between thes martphone
and thev ehicle; in particular ,vehicle dat aisnot
directl yaccessible. The type of fur ther dat apro‐
cessingisd etermined bythep rovideroft he App
used. The respectiv eApp and your smartphone's
operatin gsystemd etermine whe ther changes
can be made tothes ettings and whic hsettings
can be changed.
Service pr oviders
Wire less networ kconnection
If yo ur vehicle has awireless networ kconnec‐
tion, it enables dat atobeexchanged between
yo ur vehicle and additional sy stems. The wire‐
less networ kconnection is enabled via thev ehi‐
cle's transmission and reception uni torvia con‐
nected mobil eend device s(e.g .smart phones). Onlin
efunction scan be used via thew ireless
networ kconnection. This includes online serv‐
ices and applications/Apps pr ovided bythe
manufacturer or other pr oviders.
Manufa cturer's se rvices
The manufacturer describes ther espectiv efunc‐
tions and cor responding legal dat aprotection
information when suitable fort he manufacturer's
online services. Personal dat amaybe used for
th ep rovision of online services. Dat ais
ex ch anged via asecur econnection, e.g .tothe
manufacturer's designated IT sy stems. Personal
dat aisc ollected, processed and used via the
pr ov ision of service sexclusivel yonthe basis of
legal permissions or wit hprior consent.
The services and function s(sometimes subject
to afee) can usually be activated or deactivated.
In some cases, this also applies tothee ntire
ve hicle's dat aconnection. This excludes, in par‐
ticular ,legally prescribed function sand services.
Thir dparty se rvices
If it is possibletou se onlineservices from other
pr ov iders, these services ar esubject tothed ata
pr otection and term sofu se ofther esponsible pr
ov ider .The manufactur er has n
o influenc
eon
th ec onte ntexc hanged.
Please enquire, therefore, about thet ype, scope
and purpose of thec ollection and use of per‐
sonal dat aaspartoft hirdp arty service sfrom
th eir respectiv eprovider.
COMAND/mbrace
Ifth ev ehicle is equipped wit hCOMAND or
mbrace, additional dat aabout thev ehicle's oper‐
ation, theu se of thev ehicle in cer tain situations,
and thel ocation of thev ehicle ma ybecompiled
th ro ugh COMAND or them brace sy stem.
Fo ra dditional information please refertot he
ch ap terM ultimedias ystema nd/or them brace
Te rm sa nd Conditions.
Event Data Recorders
This vehicle is equipped wit hanevent da ta
re corder (EDR). The mai npurpose of an ED Ris
to record, in cer tainc rash or nea rcrash -likes it‐
uations, such as an air bag deploymen torhitting
ar oad obstacle, dat athat will assi stin under‐
28
Generaln otes
Thereisar isk of inju ry,p articularly in the
ev ent of sudden braking or asudden change
in direction.
#Alw ayss towo bject ssot hatthey can‐
no tb ethrow na roun dins uchs itua‐
tions.
#Alw aysm akes uret hat objectsdon ot
pr otru de from stowages paces, luggage
nets or stowagen ets.
#Close thel oc kable stow ages paces
befor estarti ngajou rney .
#Alw ayss towa nd secur eheavy ,hard,
pointe d, sharp-edged, fragile or bulky
objects in thet runk.
&
WARNING Risk of burn sfromt ailpipes
and tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If youc om eintoc ontact wit hthese
parts of thev ehicle, youc ouldbur nyourself.
#Alw aysbep articular lycareful around
th et ailpipe and thet ailpipe trim.
#Allo wthe vehicle parts tocool down
befor eyou touc ht hem.
The handling characteristic sofyourvehicle are
dependent on thed istribution of thel oad within
th ev ehicle. Yous hould bear thef ollowing in
mind when loadin gthe vehicle:
Rne vere xceed thep ermissible gross mass or
th ep ermissible axle loads fort he vehicle
(including occupants). The values ar especi‐
fi ed on thev ehicle identification plat eonthe
ve hicle's B-pillar.
Rthel oad mus tnotprotru de abo vetheu pper
edg eoft he seat backrests.
Ralwaysp lace thel oad behind unoccupied
seats if possible.
Rsecur ethe load using thet ie-down eyes and
distribut ethe load evenly.
St ow ages pace sint hevehicl einterior
Overvie wofthe front stowage compa rt‐
ments
1St ow agec ompartment in thed oors
2Stow age/telephonec ompartment inthe
armres twithm ultimedia connections and
stow agec ompartment ,e.g.f or an MP3
pla yer
3Stow agec ompartment in thef ront center
console wit haUSB por t(depending on the
ve hicle's equipment)
4Glo vebox
98
Seats and stowing