Page 429 of 589
only guaranteed with an
AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr ovedfo ryo ur vehicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced.
R Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y. Fit any
existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. Fo
rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. 426
Breakdown assis tance
Page 430 of 589
Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (→ page 426). #
Make sure that the battery is connected and
ch arge d. Obser
vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj.
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐ te
dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( → page 429). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion. Breakdown assi
stance 427
Page 499 of 589
Display messages
Possible causes/consequences and M
MSolutions
Active Parking Assist and
PARKTRONIC inoperative
See Owner's Manual #
Stop theve hicle, paying attention toroad and traf fic conditions, and restart the engine. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assi stistemp orarily una vailable.
The sy stem limits ha vebeen reached (→ page 239). #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again. #
Ifth e display message does not disappear, stop theve hicle while paying attention toroad and traf fic conditions
and restart the engine. Engine
Display messages
Possible causes/consequences and M MSolutions
# See Owner's Manual *T
he battery is not being charge d.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. #
Consult a qualified specialist workshop. 496
Display messages and warning/indicator lamps
Page 500 of 589
Display messages
Possible causes/consequences and M
MSolutions
! Clean the fuel filter *
Ve hicles with diesel engines: the fuel filter is dirty or thewate r inthe fuel filter needs tobe drained. #
Consult a qualified specialist workshop.
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* NO
TEEngine dama gedue toinsuf ficient coolant #
Avoid long journe yswith insuf ficient coolant. #
Add coolant (→ page 398).
#
Stop vehicle Leave engine
running *T
he battery charge leve l is too lo w. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Lea vethe engine running. #
Wait until the display message disappears before pulling away.
¸ Replace air cleaner *
Ve hicles with diesel engines: the engine air filter is dirty and must be replaced. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 497
Page 501 of 589
Display messages
Possible causes/consequences and M
MSolutions
# 12 V battery See Owner's
Manual *T
he engine is off and the battery charge leve l is too lo w. #
Switch off electrical consumers that are not required. #
Lea vethe engine running for a few minutes, or drive for a longer dis tance.
The battery will charge.
If th e message appears while the engine is running, this indicates an on-board elect rical sy stem malfunction. #
Consult a qualified specialist workshop.
# Stop vehicle See Owner's
Manual *T
he battery is no longer being charge d and the battery charge leve l is too lo w.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Switch off the engine. #
Consult a qualified specialist workshop.
Cannot start engine See
Owner's Manual *T
hecharge leve l of the 48 V battery is too lo w.You can no lon gerst art the engine. #
Switch off electrical consumers that are not required. 498
Display messages and warning/indicator lamps
Page 502 of 589
Display messages
Possible causes/consequences and M
MSolutions #
Connect a suitable charge r appro vedby Mercedes-Benz with suf ficient charge output tothe jump-s tart connec‐
tion point of the12 V battery (→ page 424).
The 48 V battery is charge d via thevo ltage con verter in theve hicle.
Motor can be started again *T
he 48 V battery has been charge d automatically via thevo ltage con verter. #
Start the engine and drive theve hicle for a while tocharge the12 V battery and the 48 V batter y.
? *T
hefan mo tor is defective. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C.
?
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. &
WARNING Danger of bu rns when opening the bonn et
If yo u open the engine bonn etwhen the engine has overheated or during a fire inthe engine compartment, you
could come into contact wi thhot gases or other escaping operating fluids. #
Before opening the bonn et, allow the engine tocool down. #
Intheeve nt of a fire inthe engine compartment, keep the engine bonn etclosed and call thefire service. #
Wait until the engine has cooled down. #
Make sure that the air supply tothera diator is not obstructed. Display messages and
warning/indicator lamps 499
Page 503 of 589
Display messages
Possible causes/consequences and M
MSolutions #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C.
Û
Please wait Charging high-
voltage battery *T
he 48 V battery is dischar ged. You ha veswitched on the ignition while the12 V battery was being charge d with a
suitable charge r or while ano ther vehicle was pr oviding starting assis tance.
The discha rged 48 V battery is charge d automatically via thevo ltage con verter. Af ter a few minutes, theMotor can
be started again display message will be shown on the multifunction displa y. #
Start the engine. #
Drive theve hicle for a while tocharge the12 V battery and the 48 V battery af ter disconnecting thech arger
from theve hicle.
If th eMotor can be started again display message does not appear af ter a few minutes: #
Tryto start the engine again. #
Ifth e engine does not start, consult a qualified specialist workshop.
#
48 V battery See Owner's
Manual *T
he 48 V sy stem is malfunctioning. Con venience functions may be restricted. #
Consult a qualified specialist workshop immediatel y.
8 *T
he fuel supply has dropped into there ser verange. #
Refuel. 500
Displaymessa ges and warning/indicator lamps
Page 511 of 589
Display messages
Possible causes/consequences and M
MSolutions
Risk of vehicle rolling
Driver door open and trans-
mission not in P #
Shift the transmission toposition jwhen you park theve hicle.
Apply brake to select R *
You ha vetried toswitch totransmission position k. #
Dep ress the brake pedal. #
Shift the transmission toposition k.
Auxiliary battery malfunc-
tion *T
he auxiliary batteryforth e transmission is no longer being charge d. #
Consult a qualified specialist workshop. #
Untilthen, manually set the transmission toposition jbefore you swit choff the engine. #
Before leaving theve hicle, apply the electric parking brake. Ty
res Display messages
Possible causes/consequences and M MSolutions
Tyre pressure Check tyres *T
he tyre pressure loss warning sy stem has de tected a significant loss in pressure. &
WARNING Risk of an accident due toinsuf ficient tyre pressure
Ty res with insuf ficient tyre pressure pose thefo llowing risks:
R The tyres may bur st, especially as the load and vehicle speed increase. 508
Display messages and warning/indicator lamps
