Welcome to the world of Mercedes-Benz We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this Operator's Manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on: R
Model R
Order R
Country specification R
Availability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas: R
Design R
Equipment R
Technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle: R
Digital Operator's Manual R
Printed Operator's Manual R
Maintenance Booklet R
Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
Please note that the Mercedes-Benz Guides app
may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2185844903
É2185844903}ËÍ
Index ....................................................... 4
Digital Operator's Manual .................. 24
Introduction .......................................... .2 4
Operation ............................................... 24
Introduction ......................................... 25
Protecting the environment .................. .2 5
Genuine Mercedes-Benz parts .............. .2 5
Operator's Manual ................................. 26
Service and vehicle operation ............... .2 6
Operating safety .................................... 28
QR codes for the rescue card ............... .3 0
Data stored in the vehicle ...................... 30
Information on copyright ....................... 32
At a glance ........................................... 33
Cockpit .................................................. 33
Instrument cluster ................................. 34
Multifunction steering wheel ................. 35
Center console ...................................... 36
Overhead control panel ........................ .3 9
Door control panel ................................. 40
Safety ................................................... 41
Panic alarm ............................................ 41
Occupant safety .................................... 41
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 63
Driving safety systems ........................... 64
Protection against theft ........................ .7 4
Opening and closing ........................... 76
SmartKey ............................................... 76
Doors ..................................................... 81
Trunk ..................................................... 83
Side windows ......................................... 87
Sliding sunroof ....................................... 90
Seats, steering wheel and mirrors .... 93
Correct driver's seat position ............... .9 3
Seats ..................................................... 93
Steering wheel ....................................... 98
Mirrors ................................................. 101 Memory function ................................. 103
Lights and windshield wipers .......... 105
Exterior lighting ................................... 105
Interior lighting .................................... 108
Replacing bulbs ................................... 109
Windshield wipers ................................ 109
Climate control ................................. 112
Overview of climate control systems ... 112
Operating the climate control sys-
tems .................................................... 116
Air vents .............................................. 121
Driving and parking .......................... 122
Notes on breaking-in a new vehicle ..... 122
Driving ................................................. 122
Automatic transmission ....................... 129
Refueling ............................................. 138
Parking ................................................ 141
Driving tips .......................................... 143
Driving systems ................................... 147
On-board computer and displays .... 188
Important safety notes ........................ 188
Displays and operation ........................ 188
Menus and submenus ......................... 190
Display messages ................................ 203
Warning and indicator lamps in the
instrument cluster ............................... 226
Multimedia system ........................... 236
General notes ...................................... 236
Important safety notes ........................ 236
Function restrictions ............................ 236
Operating system ................................ 237
Stowage and features ...................... 242
Stowage areas ..................................... 242
Features .............................................. 248
Maintenance and care ...................... 265
Engine compartment ........................... 265
Maintenance ........................................ 2692
Contents
BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
Function/notes ................................ 65
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)
Important safety notes .................... 65
Battery (SmartKey)
Checking .......................................... 79
Important safety notes .................... 78
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 284
Display message ............................ 214
Important safety notes .................. 282
Jump starting ................................. 285
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 196
Display message ............................ 217
Notes/function .............................. 179
see Active Blind Spot Assist
Bluetooth ®
Connecting a different mobile
phone ............................................ 241
Searching for a mobile phone ........ 240
see also Digital Operator's Man-
ual .................................................. 236
Telephony ...................................... 239
Box (trunk) ......................................... 246
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 206
Notes ............................................. 326
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 212
Brakes
ABS .................................................. 64
Adaptive Brake Assist ...................... 68
BAS .................................................. 65
BAS PLUS with Cross-Traffic
Assist ............................................... 65 Brake fluid (notes) ......................... 326
Display message ............................ 204
High-performance brake system .... 146
HOLD function ............................... 157
Important safety notes .................. 145
Maintenance .................................. 145
Parking brake ................................ 142
Riding tips ...................................... 145
Warning lamp ................................. 228
Breakdown
Where will I find...? ........................ 277
see Flat tire
see Towing away
Brightness control (instrument
cluster li ghtin g) ...................................
34
C California
Important notice for retail cus-
tomers and lessees .......................... 26
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
360° camera ................................. 274
Car wash ........................................ 270
Carpets .......................................... 276
Display ........................................... 275
Exhaust pipe .................................. 274
Exterior lights ................................ 274
Interior ........................................... 275
Matte finish ................................... 272
Notes ............................................. 270
Paint .............................................. 272
Plastic trim .................................... 275
Power washer ................................ 271
Rear view camera .......................... 274
Roof lining ...................................... 276
Seat belt ........................................ 276
Seat cover ..................................... 275
Selector lever ................................ 275
Sensors ......................................... 274
Steering wheel ............................... 275
Trim pieces .................................... 275
Washing by hand ........................... 271
Wheels ........................................... 2736
Index
Data acquisition ............................... 30
Display message ............................ 223
Equipment ....................................... 26
Individual settings .......................... 197
Limited Warranty ............................. 30
Loading .......................................... 302
Locking (in an emergency) ............... 83
Locking (SmartKey) .......................... 76
Lowering ........................................ 316
Maintenance .................................... 27
Parking for a long period ................ 143
Pulling away ................................... 125
Raising ........................................... 313
Reporting problems ........................ .2 9
Securing from rolling away ............ 313
Towing away .................................. 287
Transporting .................................. 289
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 328
Vehicle data ....................................... 328
Vehicle dimensions ........................... 328
Vehicle emergency locking ................ 83
Vehicle identification number
see VIN
Vehicle identification plate .............. 322
Vehicle level
AIRMATIC ...................................... 159
Vehicle level (display message) ....... 215
Vehicle tool kit .................................. 277
Video
Operating the DVD ......................... 193
see also Digital Operator's Man-
ual .................................................. 236
VIN
Seat ............................................... 323
Type plate ...................................... 322
Voice Control System
see See also Digital Operator's Manual
W
Warning and indicator lamps
ABS ................................................ 229
Brakes ........................................... 228
Check Engine ................................. 232
Coolant .......................................... 232
Distance warning ........................... 234 ESP ®
.............................................. 229
ESP ®
OFF ....................................... 230
Fuel tank ........................................ 232
General notes ................................ 226
Overview .......................................... 34
PASSENGER AIR BAG OFF ............... 42
Reserve fuel ................................... 232
Restraint system ............................ 231
Seat belt ........................................ 227
SPORT handling mode ................... 231
Tire pressure monitor .................... 235
Warranty .............................................. 26
Washer fluid
Display message ............................ 225
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 236
Wheel and tire combinations
Tires ............................................... 317
Wheel bolt tightening torque ........... 316
Wheel chock ...................................... 313
Wheels
Changing a wheel .......................... 312
Checking ........................................ 292
Cleaning ......................................... 273
Emergency spare wheel ................. 317
Important safety notes .................. 292
Information on driving .................... 292
Interchanging/changing ................ 312
Mounting a new wheel ................... 315
Mounting a wheel .......................... 313
Removing a wheel .......................... 315
Storing ........................................... 313
Tightening torque ........................... 316
Wheel size/tire size ....................... 317
Window curtain air bag
Operation ......................................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 118
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 269
Important safety notes .................. 32722
Index
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 322).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction
results in a condition that is likely to cause26
Service and vehicle operation
Introduction
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance Always bring the Maintenance Booklet with you
when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada When you are abroad with your vehicle, observe
the following points: R
Service facilities or replacement parts may
not be readily available. R
Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter. R
The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9Service and vehicle operation 27
Introduction Z
Operating safety
Important safety notes
G WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop. ! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road R
a heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."28
Operating safety
Introduction
Diagnostics connection The diagnostic s connection is only intended fo r
th e connection of diagnostic equipmen t at a
qualified specialis t workshop .
G WARNING
If you connec t equipmen t to a diagnostic s
connection in th e vehicle, it may affec t th e
operation of vehicle systems . As a result , th e
operatin g safet y of th e vehicle could be affec -
ted. There is a ris k of an accident.
Only connec t equipmen t to a diagnostic s con-
nection in th e vehicle, whic h is approved fo r
your vehicle by Mercedes-Benz.
G WARNING
Objects in th e driver's footwell can restric t th e
peda l trave l or obstruct a depressed pedal.
The operatin g and road safet y of th e vehicle is
jeopardized. There is a ris k of an accident.
Mak e sur e that all objects in th e vehicle are
stowed correctly, and that they canno t ente r
th e driver's footwell. Install th e floormat s
securely and as specifie d in order to ensur e
sufficien t clearanc e fo r th e pedals. Do no t use
loose floormat s and do no t plac e floormat s on
to p of on e another.
! If th e engin e is switched of f and equipmen t
on th e diagnostic s connection is used , th e
starter battery may discharge.
Connectin g equipmen t to th e diagnostic s con-
nection can lead to emission s monitorin g infor-
mation bein g reset , fo r example. Thi s may lead
to th e vehicle failin g to mee t th e requirements of
th e next emission s test durin g th e main inspec-
tion .
Qualified specialist workshop An authorized Mercedes-Ben z Cente r is a quali-
fie d specialis t workshop . It has th e necessary
specialis t knowledge , tools and qualification s to
correctl y carry out th e wor k require d on your
vehicle. Thi s is especially th e cas e fo r wor k rel -
evant to safety.
Observ e th e note s in th e Maintenance Booklet . Always hav e th e followin g wor k carrie d out at an
authorized Mercedes-Ben z Center:R
wor k relevant to safet yR
servic e and maintenance wor kR
repair wor k R
alterations, installation wor k and modifica-
tion s R
wor k on electronic component s
Correct us eIf you remov e any warnin g stickers , you or oth-
ers could fail to recogniz e certain dangers.
Leave warnin g stickers in position .
Observ e th e followin g information when drivin g
your vehicle: R
th e safet y note s in this manual R
technical dat a fo r th e vehicleR
traffic rule s and regulation sR
laws and safet y standard s pertainin g to moto r
vehicles
Problem s wit h you r vehicleIf you should experience a problem wit h your
vehicle, particularly on e that you believe may
affec t it s saf e operation , we urg e you to contact
an authorized Mercedes-Ben z Cente r immedi-
ately to hav e th e problem diagnosed and recti -
fied. If th e problem is no t resolved to your sat -
isfaction , please discus s th e problem again wit h
an authorized Mercedes-Ben z Cente r or , if nec-
essary, contact us at on e of th e followin g
addresses.
In th e USA
Customer Assistanc e Cente r
Mercedes-Ben z USA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation s Departmen t
Mercedes-Ben z Canada, Inc.
98 Vanderhoo f Avenue
Toronto , Ontario M4 G 4C9
Reporting safet y defect s
US A only:Operating safety 29
Introduction Z